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Holiday Inn Express & Suites Dickson City-Scranton

Certificate of Excellence
2.5 of 5
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1265 Commerce Blvd, Dickson City, PA 18519
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Holiday Inn Express & Suites Dickson City-Scranton
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Ranked #2 of 2 Hotels in Dickson City
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
tomh099 Cleveland, Ohio
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143 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cleveland, Ohio
Top Contributor
68 reviews 68 reviews
59 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in the hotel on a business trip in the area. This was a very nice holiday Inn. Looked a lot newer. There is a bunch of restaurants nearby as well as regular shopping places. Everything was clean, comfortable and the staff was nice.

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Philadelphia, Pennsylvania
Top Contributor
57 reviews 57 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The first floor room I stayed in had a distinctly musty smell to it, but the hotel is still safe, clean, quiet, well appointed, and has free wifi. The rooms do not have safes, and the ones available at the front desk are tiny. Like I said in my last review, the staffers are fairly unmotivated and disengaged, but isn't... More 

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Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear Boots215, Thank you for your comments regarding your recent stay with us. I am sorry your room had a musty smell to it I will certainly look into that. I am saddened that you felt the staff was unmotivated as our staff service on most reviews is highly ranked. We do offer a Free Deluxe Hot Breakfast with a... More 

Dedham, Massachusetts
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was such a delight! Although close to shopping and restaurants, it was still sufficiently off the beaten path so that all the rooms were quiet and we had a great view facing front of the city. We were lucky to have come in on a Tuesday night so as to take advantage of the Manager's reception which was... More 

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Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear JackieJoM, Thank you very much for you comments regarding your recent stay at our hotel. Everyone takes pride in providing a clean, comfortable, and enjoyable experience for our guests. I am so glad you were able to enjoy the Manager's Reception that we host every Tuesday and Thursday. I hope you visit with us again in the future. More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

11 mins from Steamtown and lots of dining options nearby. New'ish hotel and very clean and very quite. Manager's reception in the early evening had a nice homey touch. Reception clerk was very friendly and was helpful with dinner options for nearby restaurants

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Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear Darren H, Thank you for choosing the Holiday Inn Express & Suites for your trip to Scranton. I hope you enjoyed Steamtown. I am thrilled your stay was enjoyable and I look forward to accommodating you and your family on your next visit. More 

Ottawa, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family and I used this hotel as a place to stay overnight on our way to NYC. It was one of only a few that was able to accommodate our group in a single room (5 people) at an affordable price. The hotel was very clean, the beds were comfortable and their breakfast was excellent. The hotel is located... More 

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Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear Darren, Thank you very much for writing your review. I am thrilled to hear that you and your family enjoyed your stay and that you got to take advantage of our hotel amenities especially our Free Deluxe Hot Breakfast. I hope to see you all in the future. More 

Clinton
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was more than pleased with this accommodation. First, it's a newer hotel, with the amenities that you would expect. Second, the breakfast was better than most establishments of this type, along with a good pool/whirlpool area. Third, and most important was the gracious, caring, personnel. They were all very friendly and helpful, without being overbearing. Amanda, especially is an... More 

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Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear rnm213, Thank you very much for your comments regarding your recent stay. I am glad you liked our new modern amenities along with our Free DELUXE Hot Breakfast and of course our indoor pool and spa. But it is the service that the staff provides that really sets us apart. I will be sure to share your kind words... More 

Gainesville, Florida
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 25, 2015

This place was one of the best places I have stayed while visiting family. Front desk staff very friendly, hotel is in excellent condition, great location by shopping, restaurants and easily accessible from the Interstate. Rooms were very clean, beds comfortable and plenty of options at breakfast. Great place. Would definitely recommend.

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Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear g8trfan4vr, Thank you so much for the comments regarding your recent stay with us. I am glad you got to take advantage of the great shopping and restaurants surrounding our hotel. I hope to see you again in the future. More 

Montreal, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 23, 2015

My husband and I stopped here on Apr 22nd on our way from Montreal to Florida. Road delays on hwy 81 made us arrive in the area quite late in the evening and we were knackered. Fortunatlely, we happened upon this hotel. It was located on a bluff above Scranton, looked very nice from the outside and was located adjacent... More 

Was this review helpful? Yes 1
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear JudithR, Thank you very much for your comments. I am so glad you enjoyed your stay. The ownership does a great job building and designing very modern hotels that do include such items as Dale Chihuly Chandeliers. I hope you got to take advantage of the many shopping centers, restaurants and movie theater that surrounds our hotel. I hope... More 

Niskayuna, New York
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 21, 2015

My wife, me and two of our children were in town for one night for our oldest son's college graduation. The room was clean and comfortable and staff was friendly. Hotel was a little hard to find since it was not on main thoroughfare. Nicely appointed contemporary hotel and the free breakfast was standard. What really set the hotel apart... More 

Was this review helpful? Yes
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear Ernie_Schenk, Thank you very much for you recent stay with us. I am thrilled to hear that the staff was able to locate the blanket for your daughter. The staff here is truly excellent and are always looking to provided superior guest service. Thank you very much for the kind words and I will be sure to share it... More 

Deerfield Beach, Florida
Top Contributor
207 reviews 207 reviews
17 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

The hotel is located on a hill overlooking, I believe Scranton. There are lovely views all around. It's a little confusing getting to the hotel, but not a real problem. It is easily seen from the road. When we entered the lobby I noticed two lovely chandeliers and asked if they were Chuhuily and were told there are 3 of... More 

Was this review helpful? Yes
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear grantham353, Thank you for your comments. I'm glad you liked the Chuhuily Chandeliers. We get a lot of compliments on them. It was a pleasure to have you as our guest and I hope you visit us again. More 

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