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DoubleTree by Hilton Hotel Pittsburgh - Cranberry

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910 Sheraton Drive, Cranberry Township, PA 16046 (Formerly Four Points by Sheraton Pittsburgh North)
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DoubleTree by Hilton Hotel Pittsburgh - Cranberry
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (78)
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    (35)
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    (38)
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defiance, United States
3 of 5 stars Reviewed 4 days ago NEW

big hotel pretty nice easy check in and easy check out nice setting very nice pool area and very nice for kids cant wait to bring my wife and son along so they can enjoy the pool area.I will be staying here again for work due to how close it is to where I do business

Review collected in partnership with DoubleTree by Hilton

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Culpeper, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

most comfortable bed of any place we have stayed in a long time. Stephanie at front desk was superb. she helped us so much, with our dinner cruise on Sunday. The restaurant is a joke, hope after renovation it is better. The bar ran out of mixer for Margaritas, the one bartender made one from scratch, it was great, why... More 

Review collected in partnership with DoubleTree by Hilton

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Grand Rapids, United States
1 review
4 of 5 stars Reviewed 1 week ago

I am a long term Hilton person for look for them in cities I go to. Had been staying at a different type of Hilton property in the area and they started treating us poorly so decided to try Doubletree. It has been another company's property before.....it is large, the rooms are nice....reception is good, only issue is somewhat inconsistent... More 

Review collected in partnership with DoubleTree by Hilton

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Jacqueline B, The team and I appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. Also, we want to thank you for being a loyal Hilton brand supporter for all these years. We have made significant strides in our AC concerns and we look forward to seeing you back at the... More 

Natrona Heights, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I decided to take a weekend getaway. We are seasoned doubletree patrons. We thought this hotel would live up to the doubletree name. We were sadly mistaken. There was a sci-fi conference at the hotel, fine, we could deal with that. Until we were the room directly across from one of the "party" suites. The door never... More 

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Ashley0927, I would like to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. It is this type of feedback that helps our operation improve on a daily basis as we grow as a team. We dearly apologize for the inconvenience you were caused during the Sci-Fi convention that weekend.... More 

Rochester, NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Staff always there to help. Made suggestions on where to eat and things to do. Always greeted you upon return to hotel at days end. Pool area lovely. Plenty of beach towels on hand for guests. Would stay there again.

Review collected in partnership with DoubleTree by Hilton

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Delores L., We truly appreciate your kind feedback about your recent visit to our hotel for your family wedding. We know your time is precious so taking the time to fill out this Trip Advisor survey is very important to us and we can't thank you enough. I will share your comments with my team to let them know... More 

West Virginia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at the (Four Points Sheraton ) for 4 years. Enjoyed our stay. This year under Doubletree by Hilton, rooms where the same. The staff were most helpful. The only problems were the reservations, was told that we had to book 2 nights for the weekend. Since there are 4 families and only one family needed to stay... More 

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear HappyNonna, I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey and giving us some very constructive feedback. I will share your comments with my team so that we can look into your concern in further detail. I hope that when your travels bring you back to the... More 

Beech Grove Indiana, United States
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful service, clean rooms, pleasant staff! It was a great weekend for our family. My granddaughter absolutely loved the pool! Added bonus...warm cookies upon arrival; a pleasant surprise! Also liked the shops in the atrium.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear David R, We appreciate the kinds words and outstanding feedback about your recent visit to our hotel in Cranberry PA. I know you had a busy week and we appreciate you taking the time to fill out this Trip Advisor survey. Our indoor/outdoor pool is such a fabulous asset of our hotel and I am pleased to hear your... More 

Colleyville, Texas
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

They never tire of helping you. Called the front desk numerous times to connect to other guest rooms, always met with a smile and warm response. There were lots of families staying, but it never felt cramped - lots of great, open area in the lobby for everyone. BEAUTIFUL lobby!!! Room was great, too - bed extremely comfortable, nice amenities,... More 

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear MariaValeh, That is a great ending to a great stay with us to recover your husbands wedding ring. I will be sure to share this great feedback with my team about all your encounters with the team and how we were able to assist you. We also appreciate you taking the time out of your busy summer to fill... More 

LaGrange, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The unsupervised teens horseplay spoiled the pool experience for younger children. So many in the hot tub that an adult couldn't get in. Also there must have been one heck of a party music blasting until 5:00 am.. Staff seemed concerned however nothing was solved.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Linda E. I first want to apologize for the inconvenience you were caused while visiting our pool facility. We have made adjustments to our pool coverage to be sure this type of incident does not occur in the future. Also, thank you for taking time out of your busy week to fill out this Trip Advisor survey and giving... More 

Garden Grove, California
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised to find the former Sheraton was changed to a DoubleTree since Hilton is my primary hotels of choice. The staff has been wonderful and very helpful. I don't know all the staff by name except for Abby, the afternoon agent at the counter, was very professional, knowledgeable, and friendly, which is always a plus for weary... More 

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear John H, It is this type of feedback that makes me enjoy what I do at this hotel. For a guest to recognize the hard work and extreme effort the team at this hotel perform on a daily basis is rewarding. We also know that your time is limited so we appreciate you taking the time to fill out... More 

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