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DoubleTree by Hilton Hotel Pittsburgh - Cranberry

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910 Sheraton Drive, Cranberry Township, PA 16046 (Formerly Four Points by Sheraton Pittsburgh North)
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1 room 1 guest
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DoubleTree by Hilton Hotel Pittsburgh - Cranberry
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99 Reviews from our TripAdvisor Community

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Traveler rating
    43
    24
    16
    10
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29
13
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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  • All months
    (99)
  • Mar-May only
    (35)
  • Jun-Aug only
    (57)
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Erie
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the Double Tree while we were attending a wedding in North Allegheny. The location was perfect a quick 15 min ride to the park. The rooms were a great size and very clean. The front desk was very quick and accommodating. We did not take advantage of the restaurant in the lobby but they did have a... More 

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear PattiREric, The hotel team and I would like to thank you for taking the time out of your busy day to fill out this Trip Advisor survey. We are very happy to hear that you enjoyed your weekend with us and that all of our attributes were recognized. I will share your comments with the team so they know... More 

Philadelphia, United States
3 of 5 stars Reviewed 3 days ago NEW

This hotel looks and feels tired. Needs to update rooms and hallways. The ceilings had black stains on them. . The walls and bathrooms are beat up looking. It feels like a hotel in flux. The staff and service was very good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Loretta M D, I want to thank you for taking the time out of your busy day to fill out this Trip Advisor survey. The feedback we received will assist us to improve our operation and continue to enhance our customer service. I will share your comments with my team to be sure they know there hard work is... More 

Derby
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Great hotel! Super clean, updated bath, clean/fresh linens. Amazing staff. We had some car trouble. Front desk and maintenance staff couldn't have been more helpful. Great restaurant recommendations as well. We'll be back!

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Gail O, It was great to hear how much you enjoyed your most recent visit to our hotel. Also, the time you took out of your busy week to fill out this survey is very much appreciated. I will share your comments with our front desk and maintenance team to let them know there hard work is paying off.... More 

Chattanooga, Tennessee
Level Contributor
201 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

I am not sure what hotel brand this facility started out as [guessing a Sheraton given the streen name] but it has great potential. During my stay, the hotel was undergoing a great deal on renovation. Lots of updates had already been finished, but work was still on-going in many areas. The room I had was a good size and... More 

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear jmkeck, On behalf of the hotel team members here at the property we really appreciate you taking the time to fill out this Trip Advisor survey. It is feedback like this that helps us work on some of our challenges and make them better for our future visitor's. I will share your comments with the staff and let them... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Took my youngest to see Carnegie Mellon. Wrapped it up with a trio of Pirates games. Hotel is located a few miles into suburbia from Pittsburgh proper but easily accessible from major freeway. Magnificent lobby worthy of a much grander hotel. Amenities fine...staff very helpful.

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear GroverM, We really appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. It was great to hear that you and your youngest were able to see some local sites and catch a couple of Bucs games. What a great stadium we have and a pretty good team as well. We want... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel overall. The staff is very nice and accommodating. The hotel is going under renovations but I was personally not affected by it. What really makes this hotel is the staff at the front desk and the restaurant.

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Bobby C, I cannot thank you enough for taking the time out of your busy week to fill out this Trip Advisor survey. The great feedback that you gave us will energize the team to know that there hard work is paying off. I will share your comments with the front office and restaurant staff to let them know... More 

1 review
4 of 5 stars Reviewed 1 week ago

once you can find where to turn to get into the parking lot of the hotel you will be fine. You can see the hotel but finding the street to turn onto is a challenge. I know the GPS should get you there, and we have been to this hotel several times, so we thought we knew how to get... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear marijaned2015, We are extremely pleased that you took the time out of your busy week to fill out this Trip Advisor survey. I do apologize for the inconvenient way route you need to go to get to our hotel. It is a little confusing with the configuration. I know the staff will be happy to hear that you had... More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Anytime I'm in the Pittsburgh area I always book here staff is always helpful and since changing to a double tree it's has only gotten better . There is still a little bar in the hotel which has great food and great service . Only thing that could be better is their breakfast, but to be honest there is about... More 

Was this review helpful? Yes 1
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Eriesfoodjunkie, The team and I really can't think you enough for taking the time out of your busy week to fill out this Trip Advisor survey. We appreciate the great feedback and observations of our hotel. I will share your comments with the team to let them know how their hard work is paying off and being recognized from... More 

Butler, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When checking in, we were the recipients of a pair of nice warm cookies...yum...friendly staff abound - both during check-in and everywhere else in the hotel...food is excellent as well...HIGHLY recommend for anyone who needs a hotel room in the greater Pittsburgh area...close to I-79 (20 minutes to downtown) and the outlets in Grove City (about the same amount of... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Thomas H, I really appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. My team is very diligent to make sure that our hotel guests have a memorable experience. I will share your feedback with the team to reassure them that there hard work is paying off in terms of customer... More 

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

Check in fast and efficient, room clean and pleasant. Only negative point was hotel restaurant only open on weekends. Only bar food available. No eating alternatives within easy walking distance. Otherwise, stay was satisfactory.

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear rbc61, We cannot tell you how much it means to us for you to take the time to fill out this Trip Advisor survey. We are pleased to hear that your recent visit to our hotel was a very positive experience and you will be coming back to stay with us soon. If you would like to sit in... More 

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