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DoubleTree by Hilton Hotel Pittsburgh - Cranberry

3.5 of 5
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910 Sheraton Drive, Cranberry Township, PA 16046 (Formerly Four Points by Sheraton Pittsburgh North)
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DoubleTree by Hilton Hotel Pittsburgh - Cranberry
Best prices for: 1 room 1 guest
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Ranked #12 of 13 Hotels in Cranberry Township
A recent review
5 of 5 stars reviewed yesterday
Pamela V Mechanicsburg, United States
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18 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mechanicsburg, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel provides top level customer service, comfort and a great place to stay. I was overnight for business, however, I would return to stay again on a personal trip. With a upcoming renovation planned, this hotel will become an even nicer hotel destination.

Review collected in partnership with DoubleTree by Hilton

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Virginia
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here to attend a wedding. We selected a King Room with Balcony. View was of the interstate. The room was clean and well appointed. They did a fairly good job of renovating this property from its previous Sheraton status, but you could still tell that this was a worn hotel. Ceiling had peeling plaster, tub was old, and... More 

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Cruselover, We appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. We are pleased to hear that you enjoyed your stay with us and will stay with us in the future. I will pass on your comments to my team to insure them that their hard work is continuing to pay... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The pool and hot tub are amazing and we had an outside balcony. The pool and hot tub are handicapped access able with a lift to get into each of them. Amazing! The rooms are huge. Customer service is perfect. Room service is good. I can't say anything bad about it. My tip would be join hilton honors online for... More 

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Cynthia, On behalf of the team members at our hotel, I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. I am so glad the weather was nice enough for you to enjoy our exterior balconies. It's about time!! I will share your excellent comments with my team... More 

Gaylord, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

i travel a lot amazing hotel first impression when u walk great lobby definitely nicest I've ever seen new furniture big screen new computers it only gets better staff 5 star more important the room s extremely clean for sure the most comfortable mattress of any hotel i stayed great pool hot tub workout room highly recommend staying there

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Chris, Thank you for taking the time out of your busy day to fill out this Trip Advisor survey. We also enjoy our unique hotel with the open atrium and comfortable beds. I will share your comments with our fellow team members to let them know that we have a fan from Gaylord, Michigan. We look forward to seeing... More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

I like this hotel because I can get a quiet room. The other hotels in the area can hear the traffic from the turnpike and other highways coming off the turnpike. The employees are very pleasant and helpful. And of course there are the chocolate chip cookies.

Review collected in partnership with DoubleTree by Hilton

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Elaine M, We appreciate the time you took out of your busy day to fill out this Trip Advisor survey. We enjoy and celebrate when we are able to make a guests stay convenient and quiet. I will share your comments with our hotel team to assure them they make an impact everyday. Kind regards, D Davis More 

Sutton, MA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Lobby area was open and welcoming, hotel was easy to navigate and clean. Rooms are spacious. We were told the hotel was under construction, but aside from a few "warning" signs in the lobby we didn't notice any reconstruction mess.

Review collected in partnership with DoubleTree by Hilton

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Rebekah F., I want to thank you for taking the time out of your busy day to fill out this Trip Advisor survey. We take pride in our customer service and it is exciting to see our hard work has paid of during your recent stay. We hope to see you back at the hotel soon. Kind regards, D... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The lobby is beautiful and has a high end jewelry shop, which is fine, but I would exchange all of that for a higher quality room! We got into our room and the first thing we do is turn on the air (usually it's off and stuffy). We noticed a few hours later it was still hot and musty, and... More 

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Ashjoe, I would like to thank you for taking time out of your busy week to fill out this Trip Advisor survey. We appreciate your positive comments about our atrium and I will definitely share your feedback with my front office staff and our engineering division. We apologize for these inconveniences and will make adjustments to assure these don't... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am Hilton Gold. I stayed at the Doubletree last weekend for 1 night. I peeled the bedsheet back half way and saw 5 strands of hair. There was more hair in the bathtub. Gross. I stood by the front door, where I got access to their weak internet, and I cancelled my next 5 reservations, and rebooked them at... More 

Was this review helpful? Yes 3
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Sarah A., We appreciate you taking the time out of your busy schedule to fill out this Trip Advisor survey about your most recent stay. I will review your comments from this experience with my department heads to be sure we improve our operation. We hope you will give us another opportunity in the near future to change this... More 

Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This hotel offers a cheap price for a terrible stay. I was there passing through, so just one night. I checked in and got to my room and it was nothing but highway noise. I went back to the desk and they switched room and gave me a room more inside of the hotel. It was no better. I smelled... More 

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Anthony, We really appreciate you taking the time out of your busy day to fill out this Trip Advisor survey. I will pass on your comments about your stay to my fellow team members so that we can modify our procedure's and improve our service levels. I also want to apologize for the several inconveniences you experienced while staying... More 

Johnstown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel has a massive open interior lobby that is very inviting with natural lighting and lots of spacious seating. The rooms are clean and also very comfortable, especially the beds. The front desk staff were accommodating and kind. Would definitely stay again when in the area. And it's an easy off and on to the turnpike!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Lynne M, I want to thank you for taking the time out of your busy day to give us feedback on your recent visit to our hotel. I will be sure to pass on your comments to my team members about your visit to Cranberry Township, PA. We look forward to seeing you back at the hotel soon. We... More 

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