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DoubleTree by Hilton Hotel Pittsburgh - Cranberry

3.5 of 5
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910 Sheraton Drive, Cranberry Township, PA 16046 (Formerly Four Points by Sheraton Pittsburgh North)
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DoubleTree by Hilton Hotel Pittsburgh - Cranberry
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Ranked #11 of 13 Hotels in Cranberry Township
A recent review
3 of 5 stars reviewed 3 days ago
daniel c Westerville, Ohio
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36 reviews from our community

Traveler rating
    14
    9
    4
    4
    5
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4
3
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Westerville, Ohio
Top Contributor
103 reviews 103 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed 5 days got business. Not the most modern hotel but it was clean. Staff was friendly. Location worked. Not a bad place but if I was here on personal time I would want more. Just needs updated. The breakfast was okay. Buffet and typical. Hot and filling.

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Daniel C, I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. We are very honored you picked our hotel for your business trip from Ohio. I will share your positive comments with my team to assure them there hard work is paying off. Kind regards, D Davis More 

Gerry, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel property staff is doing everything right.... they are friendly, helpful and service oriented. But the hotel is in need of a major renovation. It has rooms that are very noisy and many hotels who have this situation have replaced their windows with more sound proof, insulated windows. The vanity in the bathroom was just above my knees- a... More 

Review collected in partnership with DoubleTree by Hilton

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear bradvr, I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. I really appreciate you pointing out that our team is doing "everything right". That is our objective on a daily basis is to make your stay right. I will pass on your feedback to our hotel team... More 

McMurray, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

My organization has been using this hotel for years for various events and seminars, and the recent rebranding to Doubletree by Hilton has been a great success. The staff is extremely efficient and helpful, and the food is much better than ever! The upgrades to the hotel itself make it a wonderful place to hold an event of any kind.

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear WRHowe, On behalf of the team members at our hotel, I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. We are honored that you have stayed such a loyal customer to this hotel over the years. We look forward to hosting your event again in the very... More 

Charles Town, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

As a Hilton Honors member, I always know that my stay at Hilton establishments will be pleasant, safe, and welcoming. The Double Tree in Cranberry, Pa, newly purchased by Hilton, did not disappoint. I would recommend this hotel to anyone who expects service, cleanliness, and wonderful amenities.

Review collected in partnership with DoubleTree by Hilton

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Margaret F., We really appreciate you taking the time out of your busy week to give us feedback on this Trip Advisor survey. To hear these comments from a loyal Hilton Honors member truly makes us feel recognized in giving you a high level of customer service. I will share your comments to my team to let them know... More 

United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I travel to this area weekly and have searched for a nice hotel at a reasonable price. This is the spot. The room was quiet, comfortable and had lots of work space. The lobby was welcoming and they have a nice bar. I finally found a hotel to return to for business.

Review collected in partnership with DoubleTree by Hilton

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Dana S, I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. We take pride in our levels of customer service and we are glad you enjoyed it. We are thrilled to hear your search for a home away from home has ended and you will become part... More 

Pittsburgh, Pennsylvania
2 reviews
3 of 5 stars Reviewed 1 week ago

Air conditioning would not go below 72 - room was very hot and uncomfortable. Called maintenance and they sent two workers immediately. Still did not work. We were staying at the hotel because we attended a wedding. The wedding was great - the service and food were very good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Mary M, I want to thank you for taking the time over the weekend to fill out this Trip Advisor survey. We enjoy getting information about our guests recent visit to our hotel. I will share your comments with the hotel team to be sure we improve our operation for the next time you visit our hotel. Kind regards,... More 

Panama City Beach, Florida
Top Contributor
76 reviews 76 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I thought the hotel and roomed were clean and nice. It was older which poses a couple issues. The first night it was hot in the room. Air ran all night and it never really got comfortable. It was hot outside that day. The next day it cooled off outside and the room was comfortable. I also wish they had... More 

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D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Jcook66775, We want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. It is feedback such as yours that helps us improve our service and performance levels. We apologize for the inconvenience you were caused during your recent stay at our hotel. I will share your comments with my... More 

Rochester, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Comfortable rooms, quiet, helpful staff, no complaints here. Well,.. one. Like every other hotel bar, they charge about a 400% mark-up on drinks. But I guess that's to be expected. Hotel and staff more than make up for the cost of a beverage.

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear davew89, We really appreciate you taking the time out of your busy weekend to fill out this Trip Advisor survey. It is great to hear our hard work and customer service initiatives are paying off. We hope to see you back at the hotel in the very near future. Kind Regards, D Davis More 

Cary, North Carolina
Top Contributor
156 reviews 156 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Doubletree was converted from a Sheraton in January 2015. It was around for many years as a Sheraton. The hotel has a large atrium that makes it seem very open and also a large ballroom for weddings and other events. There are a few high end shops in the lobby. When it was a Sheraton we often dined at... More 

Was this review helpful? Yes 1
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Joe H., I want to thank you for taking the time out of your busy weekend to give us your fantastic feedback on this Trip Advisor survey. The team and I are continuing to work diligently to make sure we provide the best customer service to all our valuable customers. We look forward to seeing you back at the... More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I like to stay at Hilton hotels...I usually stay south of Pittsburgh, but had to come north to Wexford and this was the closest Hilton property. I guess they will be doing renovations, but it was quite bad. While the staff was nice, it seemed super cheap and odd. The decor is mashed together and looks like a child designed... More 

Was this review helpful? Yes
D D, General Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear A_Badawi_P., We truly appreciate you taking the time out of your busy week to give us feedback on this Trip Advisor survey. I am truly glad you gave us an opportunity to accommodate your hotel needs. On behalf of the hotel team we apologize for the areas we fell short on your expectations. I will pass your comments onto... More 

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16 photos of this hotel

Management photos: Courtesy of the property manager

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