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Holiday Inn Express Hotel & Suites Franklin-Oil City

Certificate of Excellence
2.5 of 5
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225 Singh Drive, Cranberry Township, PA 16319
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Holiday Inn Express Hotel & Suites Franklin-Oil City
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
hsptlty washington dc
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59 reviews from our community

Traveler rating
    37
    17
    4
    0
    1
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27
7
Solo
0
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (13)
  • Jun-Aug only
    (23)
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    (14)
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washington dc
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Sunny Singh, GM, and his entire staff always make us feel at home when we stay at this hotel. Naturally, we love all of the amenities of the brand, but it's the people and the service that keep us coming back!

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franklinPennsylvania, Manager at Holiday Inn Express Hotel & Suites Franklin-Oil City, responded to this review

Dear hsptlty, Thank you for staying with us. We appreciate your loyality. We love to have your family with us every year. Hope to see you soon in the near future. More 

Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Upon check in the front desk person was very nice and friendly. She gave us a room in the location of the hotel I wanted but after being in the room for 10 minutes I happened to notice a huge blackish brown bug crawling across the floor. I immediately instructed my son to zip our luggage back up....I wrapped the... More 

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franklinPennsylvania, Manager at Holiday Inn Express Hotel & Suites Franklin-Oil City, responded to this review

Dear Moniquez412, We try our best to meet our guest’s expectations. Our front desk agent put you in the room on first floor next to the exit door as you asked at the time of check in. We apologize for the ladybug you found in the first room you got. We do not have any explanation on how that ladybug... More 

Bessemer, Pa
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

This hotel is wonderful. Amber greeted us at check in and called our room about twenty minutes later to ask if our room was ok and informed us if we needed anything or had a problem, just to call the front desk and she would take care of it. Very friendly. Very personable. Our room was immaculate and smelled fresh.... More 

Was this review helpful? Yes 1
franklinPennsylvania, Manager at Holiday Inn Express Hotel & Suites Franklin-Oil City, responded to this review

Dear LisaandJohn 16112, Thank you for sharing your comments on Tripadvisor. We strive to provide the highest quality stay. We hope to see you back at our hotel in the near future. More 

Williamston, Michigan
1 review
5 of 5 stars Reviewed March 17, 2015

Even though there are not many options in the Franklin/Oil City area, this hotel can compete with the finest anywhere of its kind The public areas are immaculate. Our room was impeccably clean and the bed and pillows were some of the most comfortable I've ever slept on. The breakfast bar was amply stocked, delicious and with hot items served... More 

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franklinPennsylvania, Manager at Holiday Inn Express Hotel & Suites Franklin-Oil City, responded to this review

Dear Dominic1315, Thank you for your positive feedback. We look forward to have you with us again. More 

Erie, Pennsylvania
1 review
5 of 5 stars Reviewed March 4, 2015

We recently stayed here for a basketball tournament. The staff was very friendly and accomodating to our needs. Their complimentary breakfast was great, the rooms were clean, beds were comfy. Our boys had a blast playing in the indoor pool as well. Very nice hotel for a great price, located in a central areas and close to Walmart and dining... More 

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franklinPennsylvania, Manager at Holiday Inn Express Hotel & Suites Franklin-Oil City, responded to this review

Dear Ashley C, Thank you for staying with us. We greatly appreciate your feedback. More 

Rockford, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed February 19, 2015

Very nice hotel with great location north of Pittsburgh. Extremely friendly and helpful staff at this almost new hotel. Staff went above and beyond helping me in business center and I was very grateful for their assistance. Special thanks to Mr. Singh and his wonderful staff!!!!

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Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

Our family stayed at this hotel for 2 nights recently and had a very good experience. We had reserved a block of rooms because most of the extended family was in town for a funeral. We arrived from CT, others from as far away as France. The hotel itself was clean and up to the standards of other hotels I've... More 

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franklinPennsylvania, Manager at Holiday Inn Express Hotel & Suites Franklin-Oil City, responded to this review

Dear Ed S, Thank you for your positive feedback. We are glad we met your expections. More 

Williamsport, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

We stayed at this hotel 11/8/14. From the moment you walk in the door you can tell that this hotel is very well maintained. The desk person was extremely nice and helpful. The room was very spacious and loved that it had a microwave & a refrigerator in it. The room and the hotel was very very clean. Would definitely... More 

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franklinPennsylvania, Manager at Holiday Inn Express Hotel & Suites Franklin-Oil City, responded to this review

Dear Karen K (Williamsport, Pennsylvania), Thank You for choosing our hotel to stay. We appreciate your positive feedback. We hope to see you next time you are in the area. More 

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

I had to spend the night in this area for work. The hotel and staff was awesome! The room was extremely clean and had all the comforts of home! The staff went above and beyond to be friendly and ensure you had everything you needed. Anyone I interacted with was super!

Was this review helpful? Yes 1
franklinPennsylvania, Manager at Holiday Inn Express Hotel & Suites Franklin-Oil City, responded to this review

Dear DebbieL, Thank You for choosing our hotel to stay. We greatly appreciate your feedback. We hope to see you soon. More 

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2014

We have stayed at the Holiday Inn Express several times over the years when we go to Franklin for Applefest in October. The customer service is excellent. The staff goes out of their way to make your stay an enjoyable one. The rooms are clean and cared for. The complimentary breakfast is varied and good. Thankyou, Sonny and staff, for... More 

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