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All 7 Clarks Summit hotels

Nichols Village Hotel & Spa

3.0 of 5 Motel   |   1101 Northern Blvd., Clarks Summit, PA 18411
Hotel amenities
Nichols Village Hotel & Spa

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A recent review
3 of 5 stars reviewed 1 week ago
Cassakay Phnom Penh, Cambodia
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212 people have reviewed this hotel

Traveler rating
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    41
    37
    16
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73
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Phnom Penh, Cambodia
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped here for the night on a road trip. We decided to use Priceline's express deal to get a three star hotel, and ended up here. It's very close to the interstate (about a mile off of it) and right next to a few fast food and gas options, as well as a grocery store and a CVS. This seems... More

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Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

I would like to thank you for staying with us on your recent trip. If your travels permit next time please check out our Spa. It is a full service Spa with the full range of services More

Cortland, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

An older place but very clean and quiet. Nice place for families. Staff was very friendly and I would stay there again. My only complaint would be regular coffee Makers in the rooms. Pool area was clean and on site restaurant on site is very nice

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Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

I would like to thank you for your recent stay with us. I noted that you did not like the coffee makers. Some guests do like the single service pod machine instead of the small pots that some hotels use.It is a matter of personal taste More

Kingston, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I am recently engaged. My fiancée attended a wedding at Nichols Village years ago and remembered really enjoying himself. We scheduled an appointment to tour the grounds for our wedding this past Saturday March 22, 2014 at 12:30. We were coming from a half hour away, knowing that we left early but we hit unexpected traffic on 81 near Dickson... More

Was this review helpful? Yes 1
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

I would like to apologize the way in which your last appointment was handled. There is no excuse. I can only say that we were between the former Director of Catering leaving and before the New person started. Appointments should not be made at half hour intervals especially for a wedding . I can understand your frustration and hope where... More

Napanee, Ontario
Top Contributor
76 reviews 76 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 14, 2014

My wife and I were returning to Canada and our daughter suggested we try "hotwire" to book a room. She said the hotels are good and the prices are right. I decided to try it. We got Nichols Village Hotel. Our family had stayed there about 30 years ago but I vaguely remember it is being a pretty "posh place".... More

Was this review helpful? Yes 1
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

Thank you for your stay with us. We have quite a few guests from Canada. It is true we just moved the breakfast to a new room. There is a TV in the room now and it is fully setup now. Your one comment about twin beds has me puzzled. We do not any twin beds in the entire hotel.... More

Gaithersburg, Maryland
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 25, 2014

The food was "Trash on a Plate" the rooms were dirty and bed were sliding! The management was passing the buck! The tubs were dirty, mold and mildew smell in the rooms! The management wouldn't even respond to our complaints, it is now Feb and we stayed in January, General manager wont return my calls.

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 21, 2014

We stayed here for 1 night when our oldest son did an overnight visit at Keystone College. Management at this hotel is extremely poor. It took asking 3 different employees, that gave 3 different answers, where their continental breakfast was and when we finally found it, it was pretty gross. There was more garbage surrounding the dumpsters than actually inside... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed February 14, 2014 via mobile

The room was very dusty and had dirt on the tops of each picture frame and the base boards. As well as behind the bed. Their were trash from prior guest. The garden spa whirlpool ceiling paint was peeling and showed black mildew. It took several phone calls to have the hotel release their hind on my credit card After... More

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Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

I am sorry You did not enjoy your stay .I do not recall getting a message to call you. Sometimes it takes awhile to get an authorization cancelled. It is not just something the hotel can do on its own. We must contact the clients bank to get them to release itand each bank has their own procedures. The Spa... More

Fairport, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2014

This was a perfect location for a midway point for friends to meet. It was great to be able to walk to the spa and restaurant. The spa was amazing and we loved every minute. We were disappointed in the pool. We planned on spending some time swimming and lounging by the pool. The pool was completely green could not... More

Was this review helpful? Yes 1
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

Tank you so much for taking the time to write your review .I am glad the you and you friends enjoyed the Spa and found the staff friendly. We are putting this years budget together and including upgrading the mattresses. We have just painted the pool bottom ,and are adjusting the water due very hard water in our area. More

Contributor
11 reviews 11 reviews
4 hotel reviews
3 of 5 stars Reviewed December 23, 2013

The good: Friendly staff, nice property, decent breakfast. The Bad: Rooms are a bit dated, shower not all that clear, beds are horrible. Been coming here for year on business, but it seems they are just not keeping up with the place. The bed was horrible, felt every spring in it.

Was this review helpful? Yes
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

Thank you for staying with us. I am always glad to here from our guests. Thank you for mentioning the staff they are very happy when guest make an effort to recognize them. I am sorry that you found some aspects of the room not to your liking. We are working to get new bedding in this year More

Scranton
2 reviews
5 of 5 stars Reviewed December 15, 2013

If I could give a 6 star to Nichols Village Hotel I would. We went there for an evening stay for our 50th Anniversary and people all made us very welcome. They went over and beyond our expectations. We would recommend this Hotel and Spa to anyone. The whirlpool bath/shower is great to relax in and I would suggest you... More

Was this review helpful? Yes
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

I really appreciate that you took the time to write your review. Thank you for mentioning the staff. They try real hard to make the guest feel at home . If you are planning to visit us in the future please give me a call so I can meet you. More

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Additional Information about Nichols Village Hotel & Spa

Also Known As:
Nichols Village Hotel And Spa, Scranton Pa
Hotel At Nichols Village
Motel At Nichols Village
Inn Nichols Village
Nichols Village Inn
Address: 1101 Northern Blvd., Clarks Summit, PA 18411
Location: United States > Pennsylvania > Clarks Summit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Clarks Summit
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Nichols Village Hotel & Spa 3*
Official Description (provided by the hotel):
Our beautifully renovated boutique-style hotel, nestled in the foothills between the Endless and Pocono Mountains just outside the city of Scranton, is off Exit 194 on Interstate 81 and Exit 131 of the PA Turnpike. An exquisite blend of modern luxury and established service delivery, our award-winning staff adds a personal touch to our hospitality. Our stylishly appointed guestrooms feature a fresh modern look amidst the charm of our campus footprint. Our unique design offers something for everyone, with a variety of room types and features to suit your style and preference. ... more   less 
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