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BEST WESTERN PLUS Philadelphia Airport South at Widener University

2.5 of 5
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1450 Providence Road, Chester, PA 19013
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BEST WESTERN PLUS Philadelphia Airport South at Widener University
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Ranked #1 of 3 Hotels in Chester
A recent review
4 of 5 stars reviewed 5 days ago
Banshee93 Canton, Pennsylvania
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205 reviews from our community

Traveler rating
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    34
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61
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canton, Pennsylvania
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I am a student at Widener University and I first stayed here because of the location when I was in town for school. I was very surprised at how customer oriented they are and the cleanliness of the property. The more I have stayed there the more I have gotten to know the staff, who go out of their way... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

good job with customer care..noticed too there's room for families which is a good thing too, keep up the good work. hope it is the same at every best western in the country..i wish i could say more , but for now i just appreciate the good work and the good service from the few staffs we met.

Review collected in partnership with Best Western

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Top Contributor
63 reviews 63 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was stranded in Philadelphia because of winter storms and spent 3 nights at this Best Western. Overall great experience. Every single person on the staff was super friendly. Very clean, very quiet. No restaurant on site but many delivery options and a 7-11 next door. The shuttle will take you to a couple of cafes or to the casino... More 

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Langhorne, Pennsylvania
1 review
1 of 5 stars Reviewed 3 weeks ago

I by mistake book my room for the 03/05 instead of 03/04 and the GM denied the Employee Rate which was the rate for 03/05. Couldn't believe the act by the gm. The next we called but he didn't pickup. Left him a msg but no reply till today. Emailed him the same day but no reply till today. Ridiculously... More 

Review collected in partnership with Best Western

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chester, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When you come in outstanding service all the way thru entering and your departure excellent breakfast and courteous service, one minus the internet wasn't working a couple hours but overall BEST HOTEL IN TOWN BY FAR

Review collected in partnership with Best Western

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I do apologize for internet issue, though I am glad you found the room to be clean and comfortable. We appreciate your acknowledgment of the efforts of our staff to make you feel... More 

Grand Rapids, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Don't trust that the shuttle will actually pick you up! Bring cab money! Also no restaraunts or bars anywhere close. Not a good value, staff won't help you. No bathtub and no hair dryer. Crappy soaps and I can't stress how much to not take the shuttle

Review collected in partnership with Best Western

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. We sincerely apologize for the problems that you encountered with the shuttle service. I can't begin to tell you how much we appreciate your time in bringing this matter to our attention. Know that your voice is very important to us and we are addressing each of the... More 

New York, New York
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our flight out of Newark was cancelled and rebooked for the next morning out of Philadelphia, so we tried to find an airport close to the hotel. The closest ones were booked so we wound up here totally randomly. It's about a 10 minute drive to the airport. The rooms are spacious and nice and the staff is very friendly... More 

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you for sharing your experience with us. I am so sorry to hear that you did not feel safe during your most recent stay with us, and I want to assure you that we take the security of our guests very seriously. We want you to know that your voice is of utmost importance to us and we thank... More 

Brooklyn, United States
1 review
5 of 5 stars Reviewed February 18, 2015

Aside from the remote not working and not enough pressure in the bathrm; I have a blast enjoying myself and will come back again really soon. Another Best Western to visit is in Shillington but only for the Christmas holidays for the Christmas Village

Review collected in partnership with Best Western

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

I'm glad that you enjoyed your stay and that most of our amenities lived up to your expectations. We appreciate the compliments and the comments regarding areas where can improve. Thank you again for sharing your experience. We are all looking forward to seeing you again! More 

United States
1 review
1 of 5 stars Reviewed February 9, 2015

Not a place to bring children, crazy parties and the security was useless. Location was less to be desirable. Parking was very sketchy. Dont think of eating a nice breakfast because it was all frozen and heated by a microwave.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. I am so sorry to hear that you did not feel safe during your most recent stay with us, and I want to assure you that we take the security of our guests very seriously. Know that your voice is very important to us and we are addressing... More 

1 review
4 of 5 stars Reviewed February 8, 2015

Well I was a walk inn it was late I wanted a room but the price was a bit much but after the front desk clerk antron telling me everything that was included it was well worth it room clean nice cool breakfast super friendly staff

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you so much for your compliments to our breakfast options and service. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are so glad that your stay was enjoyable and we look forward to seeing you again! More 

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