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BEST WESTERN PLUS Philadelphia Airport South at Widener University

2.5 of 5
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1450 Providence Road, Chester, PA 19013
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1 room 1 guest
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BEST WESTERN PLUS Philadelphia Airport South at Widener University
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263 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (73)
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    (53)
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Lincoln, NE, United States
1 of 5 stars Reviewed yesterday NEW

We were moved from one noisy room to another just as noisy. Asked for a change to our bill and were offered a pathetic $30 for two night of sleepless nights. Neighborhood is very poor, expect to walk through people milling about the area around the lobby, smoking and asking for money.

Review collected in partnership with Best Western

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Torrance, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

It wasn't clean, shower curtain leaked water all over the floor since the curtain didn't touch the tub, outlets didn't work, clock didn't work. Brought it to the staff but they just said, "Sorry". Eggs at breakfast is not from fresh eggs.

Review collected in partnership with Best Western

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Brussels, Belgium
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for a night in this hotel and I certainly would recommanded this place. The staff was very kind , the room had a lot of space and was very clean. There is a parking next to the hotel and the area is very calm.

Review collected in partnership with Best Western

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The Hague, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Nice hotel with friendly staff, decent breakfast. Sloppy housekeeping (only one bed made, no clean towels even though used towels were taken away). Convenient location near Philadelphia airport, neighborhood bit sketchy and no private hotel parking.

Was this review helpful? Yes
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

We are very sorry to know about your experience during your stay at our hotel. We will definitely discuss this with our housekeeping staff and rest assured that this will be corrected and certain measures will be put in place to prevent this from happening again. We do hope that you’ll consider staying with us again in the future and... More 

Maryville, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was in good location--school was not yet in so traffic was low--convenient, quiet, and comfortable, breakfast a definite plus. Gerri in breakfast room was so friendly! Parking was free, a rare thing near to Philadelphia. Will stay there again for sure!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you so much for this lovely review you have of our hotel. We are so glad to know that you appreciate our efforts of providing you with clean and comfortable accommodations. Our staff is grateful for your recognition of our hard work. We would love to have you and your family back and we do hope to see you... More 

Chester, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Although the location of the hotel was 20-30 minute drive from our family event, there are lots of pros to this hotel: the area felt safe, had parking, nonsmoking, fridge, microwave, complimentary breakfast with great hours, great staff. The cons to the hotel are ice machine did not work, the fridge was minimally effective, the internet was occasionally slow. Overall,... More 

Review collected in partnership with Best Western

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BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you so much for finding the time to raise these concerns you had during your stay with us. We would like to assure you that these will be worked on by our maintenance staff and we will see to it that these are fixed immediately. We are so glad to know that you felt safe with us and that... More 

Gainesville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We will definitely book reservations to this hotel in the near future. The area was safe and appealing as we passed through Widener Univ. I, especially enjoyed the quick access to the interstate, and the fast access to the airport area.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you so much for posting this wonderful review you have of our hotel. We are so glad to know that you enjoyed your stay with us and that you find our location convenient when accessing other areas nearby. We do hope that you’ll visit us again soon and thank you so much for choosing to stay with us. More 

BOISBRIAND, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

Good service, very close to Philadelphia airport, Large parking, 7/11 next door, close to the 5 highway,new and modern building, Only 25 minutes from Philadelphia Down-Town ifnon traffic. I recommed this Best Western Hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you so much for posting this review you have of our hotel. We are so glad to know that you appreciate our efforts of providing you with good customer service. Thank you so much for recommending us to other travelers and we do hope that you and your family will get to visit us again soon. More 

Westfield, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel as a stop-over on my way to the Jersey Shore. It avoids going through downtown Phil, and makes it a breeze to cross the Deleware south of the city. The hotel itself does not have private parking, but there is a spacious, well lit public lot behind the hotel. It is a neighborhood directly across from... More 

Was this review helpful? Yes
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you so much for this wonderful review you have of our hotel. We are so glad to know that you appreciate our efforts of providing you with a great experience. We would love to have you back and we do hope to see you again soon. Thank you so much for your business and have a blessed day ahead. More 

Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 3 weeks ago

Hotel Service completely sucks. We waited at the Airport for 1 hour and 15 minutes before shuttle came to pick us up. We were told it would be 15 min but the shuttle driver was doing business on the side and waiting for some customers at a stadium. And was making excuses when he came to pick us up. No... More 

Was this review helpful? Yes
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

We are very sorry about the time you had to wait for our shuttle service to pick you up at the airport. We will definitely discuss this with our staff and rest assured that this will be prevented from happening again. We do not tolerate such practice and we will remind everyone of our duties of providing you with great... More 

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