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BEST WESTERN PLUS Philadelphia Airport South at Widener University

2.5 of 5
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1450 Providence Road, Chester, PA 19013
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BEST WESTERN PLUS Philadelphia Airport South at Widener University
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Ranked #1 of 3 Hotels in Chester
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4 of 5 stars reviewed 1 week ago
Rachel W Seabrook, Texas
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236 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
1 review
2 of 5 stars Reviewed 3 days ago NEW

Our room was awful. It smelled like dirty wet dog as did the other room that was offered to us when we complained about the smell. The carpet and the sofa chair were stained and dirty. The desk chair would sink to the lowest setting when you sat in it which rendered it unusable. The room safe also didn't work.... More 

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Seabrook, Texas
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4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Part 2 of 3. Soooo I left off where my boyfriend and I got the hell out of the Days Inn down the street and walked to Best Western with our luggage in tow in the middle of the night. We immediately breathed a sigh of relief when we walked in the door at the Best Western. The staff greeted... More 

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Scranton, PA, USA
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244 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in Chester, PA near Widener University and Philadelphia International Airport, we found the staff warm and welcoming, the rooms nicely redone with updated bedding and televisions, all containing a refrigerator, microwave and coffeemaker. Close to I-95 and I-476, there is quick access to Philadelphia airport, sports facilities, etc. Would not hesitate to use it again for overnight stays.

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BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, warm, and welcoming as possible. It means a lot to hear from guests who are satisfied with all of our services and amenities such as refrigerator, microwave, and coffeemaker. We are also very happy that you... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for a concert nearby. One night stay, glad it wasn't longer. Rough neighborhood, bars on windows, vacant buildings, run down. room was average, beds uncomfortable, noisy clientele, desk clerk pleasant but abrupt. Air conditioner loud. needs updated in a lot of ways. May have been nice in its hay day. Location near airport is the only thing it has... More 

Review collected in partnership with Best Western

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BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you for sharing your experience with our pleasant desk clerk, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I can't begin to tell you how much we appreciate your time in bringing these matters such as the run down windows, uncomfortable beds, and loud air conditioner to our... More 

Whittier, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Had a good check in and stay. A little disappointed with unhappy staff members. Sad that there was no waffles for breakfast. Even sadder when the waffles did come out after we had breakfast. Location of hotel a little scary. A lot of extra traffic.

Review collected in partnership with Best Western

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BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

We hope to impress you again during your next visit and we thank you for sharing your experience.You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. I hope that we will... More 

new york, United States
5 of 5 stars Reviewed 1 week ago

We were in need of a room close to the airport. This one offered us breakfast along with great buffet. In addition they had transportation to the airport. The front desk along with the gal running the buffet were exceptional.

Review collected in partnership with Best Western

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BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

It's great to hear from you and we're so glad that you enjoyed a five star experience with us! We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We can't wait to serve you again! More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here with our family for one night before flying out of Philadelphia. The motel itself was very nice and clean. The staff was friendly and we had no problems at all. The location was a little strange. It is situated right next to the Widener campus. The campus is very nice and looks well-maintained. However, once you get... More 

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BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways such as our very nice and clean hotel, as well as friendly and comfortable staff though I am sorry that you found our location to be inconvenient. We appreciate how you have let us know what areas of our service impressed you and which were... More 

South Bend, Indiana
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really can't see why the negative reviews? We nearly didn't stay there after I read the reviews but the rez was made so we said we'd try it for a night. Parking is behind the building and ample. Maybe a two minute walk carrying luggage. Maybe. The place is clean. There is fresh coffee (all the time) and the... More 

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BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and very friendly and helpful staff. It means a lot to hear from guests who are satisfied with all of our services and amenities such as our clean place, big room, well stocked with towels, soap/toiletries, cups, Kleenex, and pillows. I am very pleased to learn... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Me and my family stayed last week we got more than expected which is always good everything was fine except shortage on towels but its quiet nice shuttle service cool breakfast staff are welcoming and kind hearted especially Cheryl Antwan moe thanks again

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USA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent four nights at the hotel and has a very comfortable stay. It's not fancy or luxurious, but the rooms were large and had a very comfortable chair and footrest for reading or watching TV. The rooms were well insulated so we're quiet at night and though the hotel was full, we couldn't easily hear the other guests. The... More 

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BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home. It means a lot to us that you've allowed us to be such... More 

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