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BEST WESTERN PLUS Philadelphia Airport South at Widener University

2.5 of 5
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1450 Providence Road, Chester, PA 19013
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1 room 1 adult
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BEST WESTERN PLUS Philadelphia Airport South at Widener University
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305 Reviews from our TripAdvisor Community

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Philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Good service will come again had a very nice time and the whirlpool was great and the bed was very comfortable. Love this place and will definitely come back again.. Keep up the good work. The only thing I would change is the process to check in and out, could be a little more up to date with the other... More 

Review collected in partnership with Best Western

Helpful?
Thank Naima W
Edmonton, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel twice in the span of a week. The first time there was a large black fly in the room, stains on the carpet, and hair in the bathroom. The thermostat was set to 66 degrees and I was so cold I had to sleep with pillows on top of me as there was no spare... More 

Helpful?
Thank bussinesstraveler774
Gaithersburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel has good services and is clean. I enjoy staying in the hotel even it is during an storm and snowy day. That ease the stress for emergency stay. The particular is about the hotel offer a free shuttle for guess to a nearby restaurant.

Review collected in partnership with Best Western

Helpful?
Thank Gene M
Los Angeles
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I checked in real late last night, slept late and didn't get to see the breakfast selections this morning but I heard they were good. The room was quite large, comfortable and quiet. Great WIFI also. I must say the hotel staff that I encountered were amazing. They seemed like they genuinely cared about me. The gentleman that checked me... More 

Helpful?
2 Thank JerryMLosAngeles
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Dear Jerry MLosAngeles, Thank you so much for taking note of our team’s efficiency and acknowledging our effort to make sure your visit was a comfortable and pleasant experience. I regret that you missed the breakfast. I hope you will visit us again soon, we will make sure you will enjoy breakfast. Thank you for staying with us. More 

Halifax, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Shuttle arrived once called (as per instructions on the hotel website). Check in was a breeze. Room comfortable and well appointed. Included breakfast was superior. Shuttle back to the airport left exactly on time.

Helpful?
Thank number10blade
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Dear number10blade, Thank you for letting us know that your stay was a convenient, comfortable experience and you find the room fitting to your needs. I am glad that you were pleased with your stay, leaving us positive feedback score. We hope to have the chance to serve you again. More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I called and made reservations a month in advance for 2 couples. Upon arrival I asked if there were any upgrades available and there was. Yes, we all thought... We quickly went to our upgraded room which had a king size bed in one room and a pull out couch for the other couple in the other room, a kitchen... More 

Helpful?
Thank Debbie K
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Dear Debbie K, I am very sorry to hear about the discomfort and inconvenience you experienced due to the poor quality of clean in the upgraded room you were accommodated. I further apologize that your request was not attended by our staff on duty. Your shared experience will be reported to our management and trust that this will be called... More 

Rancho Cucamonga, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

overall package, for someone who has never been to Philly or PA. This hotel was down the street from friends that I was visiting and it was perfect. There is a 7-11 right outside your door for drinks and snacks. The breakfast for being complimentary was delish. The bed was comfortable and the room was clean. No complaints.

Review collected in partnership with Best Western

Helpful?
1 Thank Talin P
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Dear Talin P., Thank you very much for your wonderful feedback score and for your detailed comment taking note of your satisfaction on the services and accommodation we provided you. We hope to have the opportunity to serve you again. Thank you for your business. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 21, 2015

we were completely satisifed with our room was a little hard finding how to get into the parking area and where the hotel entrance was but they did have lots of signs indicating which way the front desk

Review collected in partnership with Best Western

Helpful?
1 Thank 613phyllisz
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

I am glad that you were completely satisfied with our accommodations. We sincerely apologize for the insufficient signs going to the parking area and hotel entrance, thank you for your feedback as we will have this reviewed by our management. Thank you for your business and we are looking forward for your next visit with us. More 

Bel Alton, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 5, 2015

Great stay for one night. Amenities were very nice. The hotel is near Harrah's casino which worked out for me. I attended a get together in Downtown Philly; I had no problems getting there and back. Also have family not too far from the hotel. The breakfast bar was a great start to the morning. Room was very comfortable and... More 

Review collected in partnership with Best Western

Helpful?
2 Thank Renard B
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you for giving us a five star rating! I am glad to know that you had a great stay with us. We are happy that you enjoyed our accessible location and accommodations. Thank you for your recommendation and hope to see you next time you visit the area! More 

CANADENSIS PA, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2015

The hotel's decor and design may be considered rather uninspired and utilitarian. However, the staff members have, on each of my visits, been attentive, understanding and sensitive . Each staff member gives me the care and respect and attention that my family members do. Merry Christmas!!!!

Review collected in partnership with Best Western

Helpful?
1 Thank Patricia W
BWwidener, Guest Relations Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you for giving us a five star rating! We are glad to know that you enjoyed our staffs' excellent customer service. We want you to feel at home even if you're not. Thank you for your business and hope to see you and your family again in our hotel.Merry Christmas Patricia W! More 

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