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BEST WESTERN PLUS Philadelphia Airport South at Widener University

2.5 of 5
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1450 Providence Road, Chester, PA 19013
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BEST WESTERN PLUS Philadelphia Airport South at Widener University
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Ranked #1 of 3 Hotels in Chester
A recent review
5 of 5 stars reviewed 1 week ago
Mrclarkson
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209 reviews from our community

Traveler rating
    74
    57
    35
    17
    26
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62
45
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60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (57)
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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Better than what i expected but this Just what I needed clean room quietness to get some paperwork done staff are super friendly make you feel right at home thanx Tatiyana Antwane will be returning soon

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Detroit, Michigan, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here because it was close to Swarthmore College where my son was making a presentation at a conference. I got a better price - basically an extra $10 off a night - making reservation using Best Western's rewards card. Our biggest complaint was that the wifi would not automatically turn off everytime you stopped using it - like... More 

Review collected in partnership with Best Western

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Accokeek, MD
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I am actually writing this in the hotel, on the second night of our stay. We booked through Hotwire so we could attend a couple of baseball games in Philly. Despite our bargain rate, our check-in clerk, Cheryl, was extremely cordial and helpful. In fact all of the staff has been very pleasant. The room is clean and comfortable. I... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Everything was great except for the noise we had to deal with from the people in the room above us. They had 3 kids that just kept running and stomping. The hotel tried to fix the problem but was unable to.

Review collected in partnership with Best Western

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Canton, Pennsylvania
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I am a student at Widener University and I first stayed here because of the location when I was in town for school. I was very surprised at how customer oriented they are and the cleanliness of the property. The more I have stayed there the more I have gotten to know the staff, who go out of their way... More 

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

good job with customer care..noticed too there's room for families which is a good thing too, keep up the good work. hope it is the same at every best western in the country..i wish i could say more , but for now i just appreciate the good work and the good service from the few staffs we met.

Review collected in partnership with Best Western

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Top Contributor
63 reviews 63 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 12, 2015

I was stranded in Philadelphia because of winter storms and spent 3 nights at this Best Western. Overall great experience. Every single person on the staff was super friendly. Very clean, very quiet. No restaurant on site but many delivery options and a 7-11 next door. The shuttle will take you to a couple of cafes or to the casino... More 

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Langhorne, Pennsylvania
1 review
1 of 5 stars Reviewed March 10, 2015

I by mistake book my room for the 03/05 instead of 03/04 and the GM denied the Employee Rate which was the rate for 03/05. Couldn't believe the act by the gm. The next we called but he didn't pickup. Left him a msg but no reply till today. Emailed him the same day but no reply till today. Ridiculously... More 

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chester, United States
1 review
5 of 5 stars Reviewed March 7, 2015

When you come in outstanding service all the way thru entering and your departure excellent breakfast and courteous service, one minus the internet wasn't working a couple hours but overall BEST HOTEL IN TOWN BY FAR

Review collected in partnership with Best Western

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I do apologize for internet issue, though I am glad you found the room to be clean and comfortable. We appreciate your acknowledgment of the efforts of our staff to make you feel... More 

Grand Rapids, United States
1 review
1 of 5 stars Reviewed March 6, 2015

Don't trust that the shuttle will actually pick you up! Bring cab money! Also no restaraunts or bars anywhere close. Not a good value, staff won't help you. No bathtub and no hair dryer. Crappy soaps and I can't stress how much to not take the shuttle

Review collected in partnership with Best Western

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BWwidener, Manager at BEST WESTERN PLUS Philadelphia Airport South at Widener University, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. We sincerely apologize for the problems that you encountered with the shuttle service. I can't begin to tell you how much we appreciate your time in bringing this matter to our attention. Know that your voice is very important to us and we are addressing each of the... More 

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