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BEST WESTERN Chambersburg

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211 Walker Road, Chambersburg, PA 17201-9798
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1 room 1 guest
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BEST WESTERN Chambersburg
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170 Reviews from our TripAdvisor Community

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Traveler rating
    45
    65
    32
    12
    16
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47
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • French first
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    (170)
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    (37)
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Charlotte, North Carolina
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoy the selection of restaurants near this facility. Room prices are fair. Carpeting could use a good shampoo. Breakfast was ok. The best part of this motel is its location. Many restaurantes: Aki Japanese Steak House , Ruby Tuesday, a local diner, Starbucks for coffe dor the road.

Review collected in partnership with Best Western

Was this review helpful? Yes
david c, General Manager at BEST WESTERN Chambersburg, responded to this review

Elaine1980-12, So great to hear the you enjoyed your stay and the location of our property. We are aware of the carpet and we are working on that. More 

Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

For the price I did not expect a 5-star hotel, but I also didn't expect to find what appeared to be DNA stains on the comforter. When I called to complain they told me they could not do anything about it and they had nothing to change out. I slept without a blanket or comforter until the next day when... More 

Was this review helpful? Yes
david c, General Manager at BEST WESTERN Chambersburg, responded to this review

MommyC, On behalf of the entire BestWestern team I would like to apologize for not meeting your expectations. We would have been more then happy to replace your comforter with a blanket until we were able to wash it for you. And I do not understand why the desk clerk would not do that for you. Please stay with us... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Woman at the front desk was very sweet at check in, but the rest was awful! The floor was full of stains and had not been vacuumed. The bed spread had a large burn mark on it. The bed skirts had several stains on them. The air conditioner was full of dust and mold. I could continue,but I think... More 

Was this review helpful? Yes
david c, General Manager at BEST WESTERN Chambersburg, responded to this review

Gablutang, On behalf of our entire team here at Best Western I would like to apologize for not meeting your expectations. If these issues would have been brought to our attention at check in instead of check out we would have been able to quickly resolve them for you by changing rooms. Stay with us again and we will go... More 

Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great staff, especially manager Sara!!! Entire staff very friendly and helpful. Rooms very large and well appointed. Public areas very clean and roomy. Nice breakfast options as well. Would recommend this hotel to anyone. I have already rebooked this hotel again!!! Thanks to the Sara and staff for making everything more enjoyable.

Review collected in partnership with Best Western

Was this review helpful? Yes
david c, General Manager at BEST WESTERN Chambersburg, responded to this review

ncjim00, Thank you for being a valued customer at our location. The staff here always tries to go above and beyond for the guest. We look forward to seeing you again in the future. More 

New Tripoli, Pennsylvania, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We decided to go to Chambersburg at the last minute to spend the next day at the CV tractor show.There was a room available ...a suite. It was a nice room with a queen bed and sofa...a big improvement over an uncomfortable side chair. The room was clean and had all the little extras like coffee maker,hairdryer etc. There was... More 

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david c, General Manager at BEST WESTERN Chambersburg, responded to this review

Elaine N., It is great we were able to accommodate you and you enjoyed your entire stay. We are going to be working on updating the rooms and your suggestion about the tv is something we will keep in mind when we are doing the renovations. More 

Greensboro, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I is nice hotel. It is one story so you always have a first floor room. The room was clean. The entry road is a bit strange. They have significantly improved their breakfast by adding hot items such as eggs and sausage. Still wished they would provide sugar free syrup.

Review collected in partnership with Best Western

Was this review helpful? Yes
david c, General Manager at BEST WESTERN Chambersburg, responded to this review

Dewey M., Thank you for staying with us and providing your input. We did add the sugar free syrup after seeing your request. We look forward to seeing you in the future. More 

Ann Arbor, MI
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were quite happy here. Family of four stayed for two nights. Comfortable queen beds, clean room, decent breakfast. The only thing that kept my rating at four stars was the outdoor pool, which was very small.

Was this review helpful? Yes
david c, General Manager at BEST WESTERN Chambersburg, responded to this review

Duchess082, It is great to hear that we could meet your expectations for you and your entire family. We look forward to having you back again in the future. More 

Newington
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is right off I-81 perfect on and off for the overnight traveler. There were a great deal of restaurants in the area and we were offered discounts on some of them. Breakfast area was spacious and clean and had a good choice of food. It is also in the historical area and offered much information on the area.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
david c, General Manager at BEST WESTERN Chambersburg, responded to this review

Donna M, Its great to know that our location was perfect for you with it being right of I81 and all the dining options close by. We look forward to seeing you again in the future. More 

Manheim, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Rooms are standard, Hotel is clean, Breakfast is Ok, depending on the water amount put in the powdered eggs, they do put out some sausage or chip beef gravy which helps. Quiet place and easy access...

Review collected in partnership with Best Western

Was this review helpful? Yes
david c, General Manager at BEST WESTERN Chambersburg, responded to this review

Benjamin H, Thank you for taking the time to take the survey. Its great to hear that the rooms are comfortable for you for your week stay. We are working on our breakfast items to make sure next time you visit they are up to par. More 

Lancaster
1 review
4 of 5 stars Reviewed July 28, 2015

We were with a softball group and stayed here. It was close to everything. Even the urgent care we had to visit! The motel had a very nice breakfast. It also had a nice pool although we didn't have the opportunity to use it since we spent the day's at the softball fields! This is a nice clean centrally located... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
david c, General Manager at BEST WESTERN Chambersburg, responded to this review

Deborah B, We enjoyed having your group here for there tournament. Its great that you enjoyed your stay and the location of our property. We look forward to doing business with you in the future. More 

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