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All 16 Chambersburg hotels

Comfort Inn

2.0 of 5 Hotel   |   3301 Black Gap Rd., Chambersburg, PA 17201
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Ranked #9 of 16 Hotels in Chambersburg
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 23, 2014
Russ L Albright, West Virginia
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72 reviews from our community

Traveler rating
    26
    22
    9
    10
    5
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15
24
8
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albright, West Virginia
1 review
5 of 5 stars Reviewed August 23, 2014

Excellent stay, VERY courteous staff. They go out of the way to make your stay as comfortable as possible. I would definitely stay again and recommend it to my friends and relative,,,,,,,,,,,,,,,,,,,,

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for your great review and for taking the time out of your busy day to do it. It was a pleasure serving you and we hope we sill see you in the near future. Best regards, Kathy More

Somerset, Pennsylvania
Contributor
18 reviews 18 reviews
5 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 17, 2014

Comfort inn Chambersburg is located of 81 near the chambersburg mall across from Gander Mountain. Staff very helpful checking in. Rooms are clean with fridge,micro,flat screen tv, sink seperate from bathroom, some traffic noise from 81 but not an issue. Indoor heated pool, and exercise room. Stayed two nights , breakfast was good waffles,sausage,scrambled eggs, fruit, yogurt ,bagels etc.Juice,coffee and... More

Was this review helpful? Yes 3
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for the 5 Star review. We are so glad that you enjoyed your stay with us during your vacation time. Thanks for mentioning all the great benefits that we provide. We hope the rest of your summer will be a great one. Hope to see you again next year. Best regards, Kathy More

Palmer, Massachusetts
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

room was nice, staff very very pleasant and helpful...wifi internet is the pits..cant do anything with it..but cell phone coverage is good ,,,breakfast is a 8 out of 10 and location off the highway route 81 is very convenient

Was this review helpful? Yes 1
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time out of your travels to let others know about us. Our convenient location off of I-81 makes this the perfect spot to enjoy the area. I am so sorry that we were experiencing difficulties with the wifi and those issues have been addressed. My staff and I surely hope that you will... More

chicago
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 30, 2014

Nice play to stay. Quiet, clean, comfortable. Good breakfast and they had a barbeque get together while we were there. Definitely would stay here again. Staff helpful and friendly. Close to the expressway, close to dining areas and historic sites. Only 30 miles from Gettysburg and close to Shippensburg and Carlisle.

Was this review helpful? Yes
KATHY R, Manager at Comfort Inn, responded to this review

Thank you so much for the great review. We are so pleased that you were able to enjoy all the nearby attractions. The weather this year was perfect for tours in Gettysburg and surrounding attractions. The barbeque was such fun for us as well as our guests and glad you enjoyed it. Hope to see you again soon. Enjoy the... More

Virginia, USA
Contributor
14 reviews 14 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed July 18, 2014

I've travelled a lot - I know a "2 star" hotel is not luxurious however I do not believe even in a budget property on the side of a major interstate should cleanliness and professionalism ever be compromised. This hotel is filthy, and very old. We went to the Chrysler Nationals in Carlisle and chose to stay in Chambersburg because... More

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

I am so sorry that we failed to make your stay comfortable! We do have a small amount of rooms on the second floor that are smoking and I apologize that it was extremely unpleasant for you. I have addressed all your concerns with my team and we hope that you will try us again another time. I have also... More

Everett, Pennsylvania
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 24, 2014

Overall, I didn't have a issue with my stay until there was an incident. In a nutshell, My son spilled OJ in the bed and in an attempt to help I yanked the bedding off so it didn't soak through to the mattress. I called the front desk and asked for housekeeping to bring new bedding. She came up and... More

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Hello Jennifer, I apologize for not explaining that the purpose of doing an incident report is to take the proper steps to ensure you are taken care of. My intention was to get your concerns to the proper people who are able to take care of you. They will contact you when they have gathered that information. Please feel free... More

Toledo
Contributor
11 reviews 11 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 18, 2013

Checkin was very quick and nice. When I got to the room, the AC unit was very noisy, and I heard what I thought was a partially deaf person next door with how loud his TV set was playing. I requested another room, and my request was quickly and efficiently taken care of. The second room was nice, and everything... More

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for giving us feedback on your stay. This is how we improve and strive to make every guests stay a great one. We are glad your check in was quick and smooth. We are sorry you were caught in the rain storm with us and have since taken the appropriate actions. Please come see us again should you... More

eastern KY
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 3, 2013

Exceptionally clean, service excellent and convenience to US 81 - this is a keeper when traveling the interstate. Breakfast area very well maintained and assortment of breafast food was more than sufficient.

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to revue your stay at our hotel. We are very pleased that you were able to enjoy the breakfast and that the location right off the interstate worked well for you. We look forward to seeing you on your next trip. Thank you! Kathy More

PA
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 1, 2013

Clean room and comfortable bed. We arrived on Friday evening and went to use the pool. It was very cold so we just used the hot tub to relax. I mentioned to night front desk clerk the pool temperature was very cold and she stated she didn't know how to check pool temperature would have maintenance check it out. On... More

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for letting me know that there was a gap in our training. I have had each one of my staff trained on this item and I apologize for your visit being blelow standards. We try and give every guest the best of experiences. Without your feedback we would not have known. We hope that you will give us... More

Richmond VA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 20, 2013

This property was recommended by friends whom my wife and I were in town to visit, and it easily lived up to its billing. We arrived on a Sunday evening and were greeted most warmly by the night clerk, who picked an especially quiet room for us and took care of other details to assist us. The room was more... More

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for giving us your feedback on the pros as well as the cons of your visit. This is how we grow and meet the expectations of our guests. We are in the process of upgrades that will include the very items that you took issue with. We continue to greet every guest so that they feel like we... More

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Additional Information about Comfort Inn

Address: 3301 Black Gap Rd., Chambersburg, PA 17201
Phone Number:
Location: United States > Pennsylvania > Chambersburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 63
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Also Known As:
Comfort Hotel Chambersburg
Comfort Inn Chambersburg
Chambersburg Comfort Inn

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