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Comfort Inn

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3301 Black Gap Rd., Chambersburg, PA 17201
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103 Reviews from our TripAdvisor Community

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Salisbury, Maryland
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We go occasionally, get our granddaughter and stay in the hotel, it has an indoor pool, a big hit with her and gives daughter and granddaughter a break! Had been up to this visit very clean with really pleasant staff. Not this trip. Got in the shower and the drain did not work and generally not looking up to its... More 

Helpful?
Thank Karla K
KATHY R, General Manager at Comfort Inn, responded to this review

Hello Karl, I am so sorry that you had such a bad experience with us this time. I would very much like to make this right with you and your granddaughter. Please accept my sincere apology and give me a call so that I can take care of your family visit the next time you are in town. Best regards,... More 

Kingston, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel and we were very impressed. Staff were super friendly and helpful. Room was very clean. Hotel was very quiet and relaxing. This hotel accepts animals and the price is a great deal. Nice area to walk the dog. It was very convenient because they put the guest with animals on the first floor. Complimentary breakfast with... More 

Helpful?
Thank Diane B
KATHY R, General Manager at Comfort Inn, responded to this review

Wow! Thank you for the excellent rating on our property! We are so pleased that you had a clean, friendly and relaxing environment during your visit. Please come again and enjoy. Best regards, Kathy More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 3, 2015 via mobile

My family and i stayed here for a night.I will not be staying or recommending this place ever. So much dust and hair in our room! The toilet seat was cracked, moldy ceilings, and patches of the carpet missing. They need a remodel asap! Some staff was friendly.. Others were fairly rude and seemed unorganized. The complimentary breakfast was noticeably... More 

Helpful?
1 Thank Barb N
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you so much for letting us know about the issues that you had. I do apologize for this and have addressed the problem. This is not the norm for our property and we hope you will try us again. Best regards, Kathy More 

Travelers are raving about these Chambersburg hotels

Navalmoral de la Mata, Spain
1 review
1 of 5 stars Reviewed October 26, 2015 via mobile

First room they assigned: toilet had not being cleaned (pee and paper where still floating in!!!), a dead bug was in the corner. Second room: looked clean until I looked at the toilet closer. There was no pee or paper floating in it, but again that had not being cleaned as well. The front desk ladies, very kindly apologized and... More 

Helpful?
Thank Pedro G
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you Pedro for the information and please do accept our apologies. We have already corrected the issue. Best regards, Kathy More 

Carle Place, New York
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed October 2, 2015

Nice clean room and great hospitality. Its not a posh place but clean,quiet and relaxing. They have a really excellent staff. No qualms about late checkout and willing to help for any issue. Very exceptional, caring people who go the extra mile to help.

Helpful?
Thank marie v
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for the great review. My staff will love to see this and I am so pleased that they made this impression on you. We hope to see you again soon. Best regards, Kathy More 

Atlanta, Georgia
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed September 30, 2015

We stopped here overnight on our way down to Atlanta. We had to reserve a pet room. The beds and bathroom were clean. But you had to keep the air on the whole time otherwise the smell coming from the carpet was gross. Even though they allow pets here, I still think they could do a better job cleaning the... More 

Helpful?
Thank cjurban25
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for letting us know where we still need to improve. We have already started a cleaning schedule for this issue and we hope you will give us another try. Best regards, Kathy More 

Cebu City, Philippines
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed September 25, 2015

We were simply looking for an affordable option not too far from Gettysburg and we ended in this Comfort Inn at the exit 20 of the highway 81. It is not a brand new resort but it met our expectations. Large room, very clean, pool well maintained and an excellent service at the main lobby. What can you ask more?... More 

Helpful?
Thank Pierre C
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you! We are glad you enjoyed your stay and more than that were able to visit Gettysburg to see the battlefields. Definitely an experience. We appreciate you sharing your visit with other travelers. Hope to see you again. Best regards, Kathy More 

Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 18, 2015

I expected for the room and hotel to be trashy for our price but I was very surprised. Beds were clean with comfy pillows. Clean bathrooms. The kids used the pool and the hottub and they enjoyed their time. Morning breakfast was a good start to a trip to Hershey. Staff was helpful and very nice.

Helpful?
1 Thank drmy91
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for the great review. We are glad you enjoyed your stay. Hope you had a great time at Hershey and we will see you on the next time around. Best regards, Kathy More 

Pittsburgh, Pennsylvania
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 17, 2015 via mobile

Stayed there for a few weekdays. Great location. Friendly staff, GM Erin K, was fantastic. Breakfast, coffee were great, especially for me as they opened up early. Great value for my needs, clean rooms and a restaurant next door , tgif I think! Great option when you are in the area.

Helpful?
Thank harrow-sports
KATHY R, General Manager at Comfort Inn, responded to this review

Very pleased you enjoyed your stay this last week. Come again soon. Best regards, Kathy More 

Mill Hall, Pennsylvania
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 15, 2015 via mobile

Quiet, clean relaxing stay. No issues. Good service. High speed Internet available, indoor pool. Room and suite whirlpool provided Comfort and relaxation. Coffee and tea always available in lobby. Always the quality expected with Comfort Inn and Suites.

Helpful?
Thank Teresa F
KATHY R, General Manager at Comfort Inn, responded to this review

Thanks Teresa for the wonderful review. We hope you can take another little get away soon. Best regards, Kathy More 

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