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Comfort Inn

2.0 of 5 3301 Black Gap Rd., Chambersburg, PA 17201
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Certificate of Excellence 2014
Comfort Inn
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Comfort Inn
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77 reviews from our community

Traveler rating
    27
    24
    10
    10
    6
See reviews for
17
25
8
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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pittsburgh
Top Contributor
71 reviews 71 reviews
70 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The funny thing about this is, I am a diamond Choice member and ended up going through Priceline to change things up. Go figure that I win here! I have no complaints, especially for us getting it half price. The property was sold out that night (softball tournament), but I did not hear anything from the others staying there. I... More

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Wow! Thank you so much for the kudos on our property and Tammy the front desk associate who you spoke so wonderfully of in your review. It is always great to hear that we have made somebody's stay especially nice. Tammy will be delighted to see this. We continue to strive for the best and we hope to see you... More

Crowley, Louisiana
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 19, 2014

Although Trip Advisor shows this motel to be rated as a two star, I would have to give this Comfort Inn a rating of three stars. I stayed twice in different rooms on two separate trips. Both stays were very pleasant. Clean, comfortable, and free WIFI. I was impressed with the young lady in charge of the expanded continental breakfast.... More

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you so much for the great review! We are so glad that you enjoyed your stays. We hope you will have an opportunity to come again very soon. I will make sure that Jessica the breakfast attendant sees this compliment. Best regards, Kathy More

Sterling Heights, Michigan
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 15, 2014

Ok for 1 night, clean sheets and towels, dirty carpet, dated decor, old furnishings, sadly in need of update/remodeling. Limited breakfast choices, small indoor pool and spa. The staff was friendly. Check in was quick.

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you so much for your candid feedback. We are in the process of many updates and hope that you will stop again to see. Best regards. Kathy More

Leesville, Louisiana
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed October 12, 2014

Stopped here after driving all day in the rain on my way to Maine. Passed up the Super 8 to stay here. "WRONG" Went in inside to check on a room . The clerk informed me that they had two room left, asked the price for the room. After she gave me that information I asked for the Senior, AAA,... More

Was this review helpful? Yes 1
KATHY R, General Manager at Comfort Inn, responded to this review

Dear bdk57, I apologies that you had this experience at my hotel. This is definitely no the norm. I have spoke to my staff to ensure there is no misunderstanding of how that rate should be given. Please accept our very sincere apology! We hope to have an opportunity to show you our hospitality on another trip. Best regards, Kathy More

Edmond, Oklahoma, United States
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 4, 2014

Check in was great. And the Staff is very pleasant and friendly. The room was comfy and quite, was clean also. The Breakfast was just ok, not as good as other Comfort Inns that I have stayed at, the hot stuff was the problem. Everything else was good. But with that said, I would stay here again I mostly stay... More

Was this review helpful? Yes 1
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you so much for your great review and candid feedback! We are constantly making changes and improvements to our breakfast and we hope you have an opportunity to try us again. The staff always enjoys serving our guests. Have a great winter and enjoy the holidays. Best regards, Kathy More

Albright, West Virginia
1 review
5 of 5 stars Reviewed August 23, 2014

Excellent stay, VERY courteous staff. They go out of the way to make your stay as comfortable as possible. I would definitely stay again and recommend it to my friends and relative,,,,,,,,,,,,,,,,,,,,

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for your great review and for taking the time out of your busy day to do it. It was a pleasure serving you and we hope we sill see you in the near future. Best regards, Kathy More

Somerset, Pennsylvania
Contributor
18 reviews 18 reviews
5 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed August 17, 2014

Comfort inn Chambersburg is located of 81 near the chambersburg mall across from Gander Mountain. Staff very helpful checking in. Rooms are clean with fridge,micro,flat screen tv, sink seperate from bathroom, some traffic noise from 81 but not an issue. Indoor heated pool, and exercise room. Stayed two nights , breakfast was good waffles,sausage,scrambled eggs, fruit, yogurt ,bagels etc.Juice,coffee and... More

Was this review helpful? Yes 3
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you for the 5 Star review. We are so glad that you enjoyed your stay with us during your vacation time. Thanks for mentioning all the great benefits that we provide. We hope the rest of your summer will be a great one. Hope to see you again next year. Best regards, Kathy More

Palmer, Massachusetts
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 12, 2014

room was nice, staff very very pleasant and helpful...wifi internet is the pits..cant do anything with it..but cell phone coverage is good ,,,breakfast is a 8 out of 10 and location off the highway route 81 is very convenient

Was this review helpful? Yes 1
KATHY R, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time out of your travels to let others know about us. Our convenient location off of I-81 makes this the perfect spot to enjoy the area. I am so sorry that we were experiencing difficulties with the wifi and those issues have been addressed. My staff and I surely hope that you will... More

chicago
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 30, 2014

Nice play to stay. Quiet, clean, comfortable. Good breakfast and they had a barbeque get together while we were there. Definitely would stay here again. Staff helpful and friendly. Close to the expressway, close to dining areas and historic sites. Only 30 miles from Gettysburg and close to Shippensburg and Carlisle.

Was this review helpful? Yes
KATHY R, Manager at Comfort Inn, responded to this review

Thank you so much for the great review. We are so pleased that you were able to enjoy all the nearby attractions. The weather this year was perfect for tours in Gettysburg and surrounding attractions. The barbeque was such fun for us as well as our guests and glad you enjoyed it. Hope to see you again soon. Enjoy the... More

Virginia, USA
Contributor
14 reviews 14 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed July 18, 2014

I've travelled a lot - I know a "2 star" hotel is not luxurious however I do not believe even in a budget property on the side of a major interstate should cleanliness and professionalism ever be compromised. This hotel is filthy, and very old. We went to the Chrysler Nationals in Carlisle and chose to stay in Chambersburg because... More

Was this review helpful? Yes
KATHY R, General Manager at Comfort Inn, responded to this review

I am so sorry that we failed to make your stay comfortable! We do have a small amount of rooms on the second floor that are smoking and I apologize that it was extremely unpleasant for you. I have addressed all your concerns with my team and we hope that you will try us again another time. I have also... More

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Additional Information about Comfort Inn

Address: 3301 Black Gap Rd., Chambersburg, PA 17201
Phone Number:
Location: United States > Pennsylvania > Chambersburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 63
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Also Known As:
Comfort Hotel Chambersburg
Comfort Inn Chambersburg
Chambersburg Comfort Inn

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