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Quality Inn

2.5 of 5
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1255 Harrisburg Pike, Carlisle, PA 17013
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1 room 1 guest
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106 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (22)
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    (15)
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China Grove, North Carolina
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had a problem with our vehicle and needed to stop some place to stay for the night. The staff members were really nice and understanding. Not expecting to break down we had limited funds they let my mom pay over the phone for us at 2am. They reduced the price of the room by $5 which was nice and... More 

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Newark, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

amazing clean rooms at decent price.great variety of breakfast items and kept open until 10 by sam just for us.breakfast lady was very helpful. overall excellent staff running a nice clean place great for 1 night stay

Review collected in partnership with this hotel

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Brewster, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The motel is easy to find and the breakfast met our expectations. The motel is on a busy truck route however the fan in the room covered the road noise. The door had a horrible squeak that was helped slgnificantly by WD40 (maintenance man was prompt); inside of room door had a paint spot splattered on it; carpet had a... More 

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Miranda C, Manager at Quality Inn, responded to this review

Thanks for the feedback. We are constantly working on updating and upgrading the property and will take this into consideration. More 

Travelers are raving about these Carlisle hotels

Webster Springs, West Virginia
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

Family friendly. Pool, nice breakfast, fitness center. Close to attractions, go cart racing, mini golf, Hershey Park. Staff was very informative and helpful. Quick to resolve any issues. Rooms were very clean and homey.

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Miranda C, Manager at Quality Inn, responded to this review

Thank you so much! We are so lucky to have such wonderful guests- it sure makes our jobs a lot easier! See you next time... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

About me: 50's male 200 to 300 nights a year in hotels for the last 9 years. Room type: Executive suite (king bed with sofa sleeper) This is an older Quality and it shows. The sofa bed upholstery was separating and torn with the cushions showing. The A/C unit isn't designed to cool a room this size. It doesn't get... More 

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Miranda C, Manager at Quality Inn, responded to this review

Thank you! Although we aren't fancy, we can guarantee a clean, comfortable room with a fantastic location. See you next time! More 

East Dorset, Vermont
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 10, 2015

After traveling all day, we needed a place to sleep for the night. Exiting the interstate, we chose the Quality because it is usually a reliably good experience. Not so much this time. The room was clean but the property overall is not in good condition. Our drapes were falling off their rod- a simple thing to fix if the... More 

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Miranda C, Manager at Quality Inn, responded to this review

Thanks for the feedback. We are constantly working on updating and upgrading the property and will take this into consideration. More 

Newport, Kentucky
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed June 27, 2015

We were torn whether or not to stay at this property as the reviews were mixed. We had been traveling about 8 hours and it was late. All we wanted was a clean bed. My youngest daughter and I had stayed at this property years ago, and it had been renovated~but~~~~~~ The beds were definitely clean as was the bathroom,... More 

Was this review helpful? Yes 1
Miranda C, Manager at Quality Inn, responded to this review

I am very sorry to hear how disappointing you found your room. This is not how we what our rooms to be. I have let Housekeeping that there was an issue and they are looking into it. Should you ever return to Carlisle, please reconsider our hotel More 

Garner, North Carolina
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed June 22, 2015

We were traveling down I81 and just picked a hotel off a website. The facilty was basically servicable. AC and hot water worked and bed was clean. With that said, the building should have been torn down 20 years ago. It is in disrepair. Sliding glass door does not lock, none of the entrances are secure at night (i.e. card... More 

Was this review helpful? Yes 1
Miranda C, Manager at Quality Inn, responded to this review

Sorry you were less than satisfied while you were our guest. We have a AAA 2 diamond rating (the highest in the area) because of our cleanliness, facilities and level of service. Please, any time you are staying in any hotel, report any deficiencies to the front desk so they can be rectified immediately More 

Pine Bluff, Arkansas
2 reviews
4 of 5 stars Reviewed June 15, 2015

Unexpectedly needed a hotel near Harrisburg, Va. Stumbled upon the Quality Inn in Carlisle, on Harrisburg Pike, just 0.5 mile from I-81. Our room was spacious, well appointed and clean. The pool area (also well maintained and inviting) had music playing. But best of all was Debra, the registration clerk, who made us feel welsome, and went out of her... More 

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Miranda C, Manager at Quality Inn, responded to this review

Thank you for taking the time to share your experience with the travel community. I am so happy that you enjoyed your time with us and found the hotel VERY CLEAN and conveniently located. I will be certain to share your amazing comments with my team. We hope to welcome you back during future visits. More 

Stow, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 22, 2015

Smelled awful from the moment we walked in. Beds are lumpy and room was disgusting. All rooms sold out in area... Sorry that I did not sleep in my car! No hot water. Front desk called and woke me up and asked why I was in that room. Ridiculous. I am a choice Member and will be calling to report... More 

Was this review helpful? Yes
Miranda C, Manager at Quality Inn, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades... More 

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