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Quality Inn

2.5 of 5
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1255 Harrisburg Pike, Carlisle, PA 17013
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Ranked #24 of 27 Hotels in Carlisle
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • French first
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    (22)
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    (46)
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Brewster, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed yesterday NEW

The motel is easy to find and the breakfast met our expectations. The motel is on a busy truck route however the fan in the room covered the road noise. The door had a horrible squeak that was helped slgnificantly by WD40 (maintenance man was prompt); inside of room door had a paint spot splattered on it; carpet had a... More 

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Webster Springs, West Virginia
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW

Family friendly. Pool, nice breakfast, fitness center. Close to attractions, go cart racing, mini golf, Hershey Park. Staff was very informative and helpful. Quick to resolve any issues. Rooms were very clean and homey.

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A TripAdvisor Member
1 of 5 stars Reviewed 3 days ago NEW

About me: 50's male 200 to 300 nights a year in hotels for the last 9 years. Room type: Executive suite (king bed with sofa sleeper) This is an older Quality and it shows. The sofa bed upholstery was separating and torn with the cushions showing. The A/C unit isn't designed to cool a room this size. It doesn't get... More 

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Travelers are raving about these Carlisle hotels

East Dorset, Vermont
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After traveling all day, we needed a place to sleep for the night. Exiting the interstate, we chose the Quality because it is usually a reliably good experience. Not so much this time. The room was clean but the property overall is not in good condition. Our drapes were falling off their rod- a simple thing to fix if the... More 

Was this review helpful? Yes
Newport, Kentucky
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed June 27, 2015

We were torn whether or not to stay at this property as the reviews were mixed. We had been traveling about 8 hours and it was late. All we wanted was a clean bed. My youngest daughter and I had stayed at this property years ago, and it had been renovated~but~~~~~~ The beds were definitely clean as was the bathroom,... More 

Was this review helpful? Yes 1
Garner, North Carolina
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 22, 2015

We were traveling down I81 and just picked a hotel off a website. The facilty was basically servicable. AC and hot water worked and bed was clean. With that said, the building should have been torn down 20 years ago. It is in disrepair. Sliding glass door does not lock, none of the entrances are secure at night (i.e. card... More 

Was this review helpful? Yes 1
Pine Bluff, Arkansas
2 reviews
4 of 5 stars Reviewed June 15, 2015

Unexpectedly needed a hotel near Harrisburg, Va. Stumbled upon the Quality Inn in Carlisle, on Harrisburg Pike, just 0.5 mile from I-81. Our room was spacious, well appointed and clean. The pool area (also well maintained and inviting) had music playing. But best of all was Debra, the registration clerk, who made us feel welsome, and went out of her... More 

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Miranda C, Manager at Quality Inn, responded to this review

Thank you for taking the time to share your experience with the travel community. I am so happy that you enjoyed your time with us and found the hotel VERY CLEAN and conveniently located. I will be certain to share your amazing comments with my team. We hope to welcome you back during future visits. More 

Stow, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 22, 2015

Smelled awful from the moment we walked in. Beds are lumpy and room was disgusting. All rooms sold out in area... Sorry that I did not sleep in my car! No hot water. Front desk called and woke me up and asked why I was in that room. Ridiculous. I am a choice Member and will be calling to report... More 

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Miranda C, Manager at Quality Inn, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades... More 

Washington DC, District of Columbia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 19, 2015

This hotel was a major disappointment. The hallways smelled like cigarette smoke. My non-smoking room was dirty and smelled like mold. When I walked in the drapes were hanging on the ground. the refrigerator was not connected and had mold inside. The toilet was dirty. Only the bed linen seemed fresh but overall a very bad experience. I checked out... More 

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Miranda C, Manager at Quality Inn, responded to this review

At the Quality Inn Carlisle, we value all guest feedback. We strive as a hotel to provide a clean, safe, and comfortable place to stay for all of our guests. We have reached out to this guest regarding the matter. We use all of guest feedback to make the necessary changes to the hotel to make it better for... More 

1 review
1 of 5 stars Reviewed May 13, 2015 via mobile

My husband and I stayed here on may 9th and 10th. Was using a corporate lodging card for room and paid for pet fees with credit card. He charged us 2 times for amount of room for 2 nights then charged us again for both rooms together taking out full amount in a 3rd transaction. Was not authorized to take... More 

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Miranda C, Manager at Quality Inn, responded to this review

hank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. I have met with our maintenance manager and executive housekeeper regarding your room issues, and have taken steps to correct those situations. Our staff members take their roles in our industry very... More 

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