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Americas Best Value Inn

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1460 Harrisburg Pike, Carlisle, PA 17015
Americas Best Value Inn
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Ranked #16 of 26 Hotels in Carlisle
A recent review
3 of 5 stars Reviewed January 5, 2015
gburn07 pittsburgh
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27 reviews from our community

Traveler rating
    7
    4
    5
    1
    10
See reviews for
6
6
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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pittsburgh
Top Contributor
76 reviews 76 reviews
75 hotel reviews
206 helpful votes 206 helpful votes
3 of 5 stars Reviewed January 5, 2015

This is a run of the mill, family owned, older, budget property. We were aware of this coming in, and the price was very good. I was allowed to check in early. The younger man who checked us in was very nice. You can tell they have done some improvements. I do suggest a second floor room. They appeared to... More 

Was this review helpful? Yes
ABVICarlislePA, Manager at Americas Best Value Inn, responded to this review

It is so nice to hear about your pleasant recent experience at our hotel. We are so happy that you liked the improvements we have done and the quality and beds of your second room as well as very pleased with our accommodating staff. Thank you so much for your positive feedback and for giving us the insight on how... More 

Halifax, Canada
Top Contributor
110 reviews 110 reviews
13 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed November 28, 2014

First, the good: our room was very clean and tidy and the bed was very comfortable. Now the bad: the place is showing its age, as the door had to be shoved hard to close; there were tiles off the baseboard in the bathroom; the paint job in the bathroom had not been finished; there was no plug in the... More 

Was this review helpful? Yes 1
ABVICarlislePA, Manager at Americas Best Value Inn, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. However, our sincerest apologies for the inconvenience during your stay in our hotel. We are committed to delivering the highest level of service to our guests, your feedback will help us correct and improve our services to better achieve our primary goal. We hope that you... More 

Ethridge, Tennessee
Top Contributor
58 reviews 58 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 24, 2014

Was passing through for a night. The room was nice, a bit small but just fine. There was small fridge, old style TV in a nice cabinet. The bed was comfortable, not too hard, there were only 2 pillows and were a touch flatter but was good. The bathroom was clean and no issue. All in all the room was... More 

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ABVICarlislePA, Manager at Americas Best Value Inn, responded to this review

Thank you for taking the time to write this review and share your experience. It means a lot to hear from guests who are satisfied with all of our services and amenities such as the small fridge, nice cabinet, comfortable bed and clean bathroom. We are also happy to hear that you found the location to be so convenient for... More 

Glen Cove, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 24, 2014

The Inn had just been renovated and under new management. Nice staff, clean room, comfortable beds. The clerk was most helpful in seeing that our needs were met. The continental breakfast was good with a variety of choices. The price was reasonable. The Inn is easy access off Interstate 81 and near gas stations and food areas. Would stay again.

Was this review helpful? Yes
ABVICarlislePA, Guest Relations Manager at Americas Best Value Inn, responded to this review

It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I am so glad that you enjoyed the breakfast and the service. We are also very happy that you found our location to be convenient. We look forward to serving you again... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2014

This hotel is an amazing value. The rooms are all new and clean. The furnishings and decor are equal to any of the Holiday Inn Express rooms I've experienced. The staff is wonderfully accomidating. We had to check out before the continental breakfast so they left a message with the night guy to put the coffee on early. The coffee... More 

Was this review helpful? Yes 1
ABVICarlislePA, Manager at Americas Best Value Inn, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. It means a lot to hear from guests who are satisfied with all of our services and amenities. I am so glad that you enjoyed the breakfast and the service. We enjoy sharing these reviews with our staff and we all look forward... More 

Worcester, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 5, 2014

Delightful accomodations. We had to get off the road during a huge storm and stayed here. Clerk was very friendy, helpful & sincere. He offered us advice on local points of interest. He gave us a room in the back, away from the highway noise, which was much appreciated. Continental breakfast was fine. Room was very clean & comfortable. I'd... More 

Was this review helpful? Yes
ABVICarlislePA, Guest Relations Manager at Americas Best Value Inn, responded to this review

We appreciate you taking the time to write this review. Thank you for the kind comments regarding the cleanliness and comfort of your room. We hope to see you back in the near future. More 

Factoryville, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 3, 2014

This room was not in good condition. The bed with stained sheets, and 1 flat hard pillow wasn't too bad for a nights sleep. There was an ice bucket very dirty with no bags. Bathroom was nasty with the cheapest of cheap toilet paper, stained towels, shampoo bottle was from a clarion hotel and looked as though its been refilled... More 

Was this review helpful? Yes 1
ABVICarlislePA, Guest Relations Manager at Americas Best Value Inn, responded to this review

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We value your opinion and business. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 18, 2014

while I stayed at this location for two days it was horrible. I left to stay at the holiday inn express. first I had no towels in my room, then I had a half filled shampoo bottle and no soap, my remote control did not work nor did my phone. the floor was not even vacuumed. and my bed sheets... More 

Was this review helpful? Yes 3
ABVICarlislePA, Manager at Americas Best Value Inn, responded to this review

Here at Americas Best Value Inn, we take great pride in offering our guests a comfortable, quality stay. We still cannot understand how everything was wrong in your room. We went back and checked the room and there were no stained sheets, the tv was working fine and the shampoo and soaps were intact. We also don't understand why you... More 

Raleigh, North Carolina
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 14, 2013

I came and rented a weekly room on Thursday to check out next Friday. We agree on a rate of $300 with a pet fee. They charge my card and I think all is good until Wed comes around when they tell me I checked in Wed And need to check out or pay two more days. After Being told... More 

Was this review helpful? Yes 1
ABVICarlislePA, Front Office Manager at Americas Best Value Inn, responded to this review

Thank you for writing this review, and staying with us. We understand that the clerk was being uncooperative and,I would like you to know to that, the host was let go of, and much friendlier clerks have been added to our team since. The insects you found in your room do tend to sometimes make their way in when the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2013

Needs a little more lighting. But the stay was wonderful. The on site manager Jon was great. Very kind and accommodating. Ive been coming there for years and by far this time was great. Great rooms very clean and slept well. I think the new ownership will do well. But they can use new tvs.

Was this review helpful? Yes
ABVICarlislePA, Manager at Americas Best Value Inn, responded to this review

Thank you very much for your kind words, we are so happy you appreciate our newly renovated property. We are trying very hard to make our guests feel at home. We are continuously working on improving our property and this spring you will see a new lobby, new curtains and new bedding. We will be replacing TVs in the future.... More 

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