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Residence Inn Harrisburg Carlisle

3.0 of 5 1 Hampton Court, Carlisle, PA 17013
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Certificate of Excellence 2014
Residence Inn Harrisburg Carlisle
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Residence Inn Harrisburg Carlisle
Residence Inn Harrisburg Carlisle
Residence Inn Harrisburg Carlisle
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123 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florence, Italy
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I stayed here for the first time for business. Het Gandhi at the front desk was extremely helpful at check-in and even made reservations at two restaurants for us. Perhaps the best front desk staff I've encountered in 2014 across 90 nights in hotels. The rooms were large, modern and comfortable. A very good place to stay!

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Gainesville, Florida
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This Residence Inn has the touch of a manager and key staff who really care. Expect squeaky clean, convenience, and just a good, all-round vibe. We regretted only being able to stay one night. Because it caters to business travelers who usually stay more than one night, I sort of expected a careworn approach and lived-in feel. Not so. The... More 

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Chris S, General Manager at Residence Inn Harrisburg Carlisle, responded to this review

We appreicate your comments and hope to see you again! Our goal is to exceed the expectaions of every guest, whether you are a one night stay or long term. Thank you on behal of the staff and management of the Residence Inn Carlisle. More 

Natick, Massachusetts
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Friendly staff, clean lobby and grounds. Rooms good, some need updating, but overall clean and comfortable. Good breakfast, great kitchen staff, and very clean dining area. For me, great location and good access to all highways. I would recommend to all. Nice for families, rooms have a nice kitchen area, never used it, but nice to have if needed. Internet... More 

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Chris S, General Manager at Residence Inn Harrisburg Carlisle, responded to this review

Thank you for your response. We appreciate that you recognize the service we provide to our guests, as we consistenly strive to make your stay a great one. Our rooms have been recently renovated, however, as you say, many guest find the scheme a bit subdued. That being said, we are proud to consistenly provide a good, clean room for... More 

Bryson City, North Carolina
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am usually very generous with my reviews. This hotel was clean, but very dated. It is in need of serious upgrades. I say this solely because of the cost of the rooms. If it was cheap...then it would have been fine. We had a family of elephants above us...(people have no consideration) The breakfast buffet was good. The pool... More 

Was this review helpful? Yes 1
Chris S, General Manager at Residence Inn Harrisburg Carlisle, responded to this review

Good Afternoon, I am very disappointed to hear your stay was not up to standards, both what you expect and what we strive to provide for our guests. Our staff takes pride in providing the best stay possible, and unfortunately, we fell short . We are currently beginning renovations to address some of the issues you mentioned, specifically in the... More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stay here all the time driving up the east coast to Rhode Island to visit family. They are about halfway and we are always happy when we stay there. The people are great! The rooms are very very nice. Love the full kitchen. You get a free breakfast and they always have plenty of food. We... More 

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Chris S, General Manager at Residence Inn Harrisburg Carlisle, responded to this review

Thank you for your kindness. As you say, it is our staff that make your stay great. We are all very proud of our hotel and are happy that it comes through in our service and commitment to our guests. More 

Lancaster, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

Love the decor in Residence Inns and this one was no exception. Nice floor plan and good space to gather for snacks with friends. Staff here very friendly and accomodating. Very convenient location also.

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Chris S, General Manager at Residence Inn Harrisburg Carlisle, responded to this review

We are glad to hear you enjoyed your stay and your room. As you can see, we were recently renovated, and continue to strive to provide the best stay possible for our guests. More 

Salisbury, Maryland, United States
Top Contributor
92 reviews 92 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 4, 2014

I like to stay at Residence Inn b/c of the large rooms and the homy feel you get from the kitchenette. While visiting Hershey Park recenty I picked the Carlisle hotel b/c it is on the way to Pittsburgh, our next stop. We arrived late and tired and were pleased by the efficient check in and the cookies waiting at... More 

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Chris S, General Manager at Residence Inn Harrisburg Carlisle, responded to this review

Thank you for your response. At Residence Inn, we strive to make each stay special. I am pleased that you enjoyed our breakfast, which as you know, offers more than many other hotels. Hope to see you again soon. More 

Nashua
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 30, 2014

I was vastly disappointed in our room because it seemed dirty. The microwave was sticky on the outside, the coffee pot looked dirty because of all the water scale residue (and it took almost 20 minutes to brew 6 cups of coffee). We are Residence Inn fans and have stayed in much nicer hotels. The front staff was very friendly,... More 

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Chris1931, General Manager at Residence Inn Harrisburg Carlisle, responded to this review

I am sorry to hear your stay was not as expected. We pride ourselves on the overall service provided by our hotel. Based on our guest feedback as the number 1 ranked hotel in our area, we usually succeed. It is clear we did not live up to your expectations however. We will certainly use this as a training refresher... More 

Upper Saint Clair, PA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 8, 2014

It was a pleasure to stay two nights (complimentary through my Marriott Rewards perks) at this marvelous facility, which exudes the standard Marriott class and refinement. The hotel is well-located for the visitor to the area, just off the Pennsylvania Turnpike and Interstate 81, but tucked away sufficiently far from the road so as to eliminate any noise from traffic:... More 

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Chris1931, General Manager at Residence Inn Harrisburg Carlisle, responded to this review

We appreciate your comments and feedback. We are glad you enjoyed your stay. Recently, we have upgraded our fitness room with new equipment, and are looking in to further upgrades. Please come back and visit us again. Chris S General Manager More 

Fort Myers, Florida
Top Contributor
113 reviews 113 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 25, 2014

Quiet too. Stayed 2 nights on points and had a lovely 3rd floor room with King bed, sofa, desk, table and chairs, clean clean and nice towels and pillows. Good breakfast, a step above the normal chain breakfasts, attendant right there to help with ice and clean tables, and freshen the food.

Was this review helpful? Yes 1
Chris S, General Manager at Residence Inn Harrisburg Carlisle, responded to this review

Thank you. We are glad you enjoyed your stay, and our complimentary hot breakfast. As you know, our breakfast includes items such as freshly made eggs and potatoes, waffles made to order, and many other items not offered by other hotels. We look forward to seeing you in the future! More 

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Additional Information about Residence Inn Harrisburg Carlisle

Address: 1 Hampton Court, Carlisle, PA 17013
Location: United States > Pennsylvania > Carlisle
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Harrisburg Carlisle 3*
Number of rooms: 78
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Also Known As:
Residence Inn Harrisburg Carlisle Hotel Carlisle
Residence Inn Carlisle
Carlisle Residence Inn
Hotel Style:
#2 Business Hotel in Carlisle
#4 Romantic Hotel in Carlisle

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