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All 26 Carlisle hotels

Comfort Suites

2.5 of 5 Hotel   |   10 S. Hanover Street, Carlisle, PA 17013
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75%
Ranked #8 of 26 hotels in Carlisle
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Don R Havertown, Pennsylvania
  • Reviews (108)
  • Photos (29)
  • Amenities
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  • Room tips (16)
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108 people have reviewed this hotel

Traveler rating
    43
    38
    15
    8
    4
See reviews for
28
20
5
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Havertown, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have been coming here for many years... and because of that eventually received a very favorable rate. But returning from a two-week trek out west we were unable to secure even a AAA rate a few days in advance. Not to worry. New front office manager Rachel contacted us to let us know our normal rate would be available.... More

Was this review helpful? Yes
Pasadena, Maryland
1 review
4 of 5 stars Reviewed 3 days ago NEW

Friendly, pleasant, efficient staff; nicely appointed room; very convenient location with allowed parking in the adjacent parking garage; normal type of breakfast selections, but all hot and well-stocked. Suggestion - some kind of chocolate in the vending area (really, no chocolate! :-) )

Was this review helpful? Yes
Shermans Dale, Pennsylvania
1 review
1 of 5 stars Reviewed 3 days ago NEW

The hotel uses their own catering company. I was a bridesmaid in a wedding and was unaware that the bride and her party could not have their own alcohol. I had 2 bottles of wine in my purse, one unopened, with my purse completely zipped shut - only 3 other bridesmaids knew it was there. One of the catering ladies... More

Was this review helpful? Yes 2
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a fair representation of the Comfort Suites brand. Friendly and helpful staff make the stay more enjoyable. The property is a little dated, showing some signs of wear. Main entrance is an alleyway leading to the parking garage, can create a bottleneck at the entrance. The location in downtown Carlisle means that numerous restaurants are within a block... More

Was this review helpful? Yes 2
Rachel G, Front Office Manager at Comfort Suites, responded to this review

Thank you so much for your review of your recent stay. The information our guests provide are determining factors for many, and we value when guests take the time to tell us about their experiences here at the hotel. We appreciate the feedback, as it helps us to better ourselves and helps us to provide a wonderful experience for our... More

Salt Lake City, Utah
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 1 week ago

In terms of physical facilities and helpful staff, this hotel is fine. The grill is mediocre, serving standard fried entrees ala Sysco. The real problem here is thr internet connectivity. It is horrible - slow to no. And when I say slow i'm talking glacial. Snail's pace would be an improvement. Although convenient to downtown Carlisle, with so many other... More

Was this review helpful? Yes 2
Rachel G, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to tell us about your recent stay. We appreciate the feedback, and hope to use it to better ourselves for you and our other guests so that your experience can always be a positive one. On behalf of our team, I would like to apologize for failing to meet your expectations. Your satisfaction is... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We held a 50th Wedding event at the Comfort Suites in Carlise. The staff was exceptional; so helpful, friendly and truly went above and beyond to make it a perfect event. The night of the party the chef personally greeted me and went over my expectations for the night! Food was outstanding!

Was this review helpful? Yes
Rachel G, Front Office Manager at Comfort Suites, responded to this review

Thank you for the very kind words. We will make sure to share what you have said with our staff. We were extremely happy to be a part of such a wonderful and eventful day; and to share this memory with you all. It was a pleasure having you here and hope that you will return in the future for... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the 1st day we chose to have our daughter's wedding reception at The Comfort Suites, Carlisle, PA to the day of check-out, we were 100% pleased with the friendly staff, the scrumptious food, the size and feel of the ballroom and our clean and comfortable room! Courtney and Meredith helped us plan every detail and everything went perfectly! We... More

Was this review helpful? Yes 1
Rachel G, Front Office Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to write this review. We will be sharing this feedback with our staff and hope to use it as a learning experience to continue to provide you and others with great service. We are thrilled to see that your overall time here was a nice and memorable experience for all, and hope... More

Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night while travelling through PA and enjoyed our brief stay. The hotel was cute, a little bit dated in decor and in the lobby computer, but nonetheless, it was clean and welcoming. The breakfast was also good - I loved the fact that they had fruit, yogurt and hot dishes to choose from. I'd stay... More

Was this review helpful? Yes
Rachel G, Front Office Manager at Comfort Suites, responded to this review

Thank you for staying with us recently and taking the time to tell us about your experience here. We appreciate your feedback and are very pleased to see your stay went well. We hope to see you again in the future so we can make your next experience an even better one. More

starkville
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located in downtown Carlisle, PA. It was clean and well-maintained. The rooms are a little smaller because it is an older hotel, but its location is close to local restaurants and shops. It is a really nice area and a great change from the regular interstate hotel/restaurant sprawls. We always enjoy staying here.

Was this review helpful? Yes
Rachel G, Front Office Manager at Comfort Suites, responded to this review

Thank you for your kind words regarding your recent stay. Our guests are what make our hotel, and you are a part of that. We strive to make each experience a good one for everyone, and look forward to doing so again in the future for you. More

Gibsonia, Pa, United States
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff at the hotel were friendly and helpful. The hotel itself was clean and comfortable. The location in downtown Carlisle is great as you can walk to many restaurants and bars. They also have a large parking garage behind the hotel which is free to those staying at the hotel. I would caution anyone with allergies to make sure... More

Was this review helpful? Yes 1
Rachel G, Front Office Manager at Comfort Suites, responded to this review

Thank you so much for providing us with reflections on your recent stay. We were delighted to see that you had a memorable time here, and happy to see that you were able to participate in a special limited discounted rate for the parking garage. We hope to see you again when your travels bring you here next. More

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Additional Information about Comfort Suites

Address: 10 S. Hanover Street, Carlisle, PA 17013
Phone Number:
Location: United States > Pennsylvania > Carlisle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Hotel Carlisle
Comfort Suites Carlisle
Carlisle Comfort Suites

29 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#5 Family Hotel in Carlisle
Hotel Class
Official Description (provided by the hotel)
The Comfort Suites, situated in the HEART of historic downtown Carlisle, ideally located one mile from 1-81, Exit 47 to 34 North, three miles from PA Turnpike, Exit 226 to Route 11 South, to 34 South. A 105 room all suites hotel with meeting and banquet facilities for up to 400 people, the Comfort Suites Hotel will provide all the amenities the discerning business or leisure traveler has come to expect. ... more   less 
Number of rooms
105

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