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Hilton Garden Inn Pittsburgh/Southpointe

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1000 Corporate Drive, Canonsburg, PA 15317
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Hilton Garden Inn Pittsburgh/Southpointe
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Hilton Garden Inn Pittsburgh/Southpointe
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268 Reviews from our TripAdvisor Community

Traveler rating
    128
    98
    28
    7
    7
See reviews for
72
63
14
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (268)
  • Mar-May only
    (75)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (51)
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Philadelphia, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

One of the worst rooms I've ever stayed in due to lack of cleaning and disinfecting. The bed smelled like sweat, body odor, dirty feet, and the pillows smelled like they had been marinated in it. Poor service, low quality room, overall miserable experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking a moment to provide feedback about your recent visit to our location. I apologize that you were not satisfied with the experience that you encountered at our property. The concerns that you brought to our attention our appreciated and will be shared with the departments involved. Please don’t hesitate to contact the front desk of any... More 

DuBois, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Made reservations for daughter's wedding 8 to 12 months in advance and asked for adjoining rooms for bridesmaids and it was not honored. Everything else was done extremely well. Reception was held in ballroom and had a morining after brunch and food, service was excellent.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing details about your recent experience. I apologize that we were unable to honor your needs for connecting rooms. We try our best to accommodate every request for room locations and types. Unfortunately because of the room types that you booked we did not have the availability to put them beside each other. We appreciate you giving... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

Noisy rooms with no insulation. 4 doors from elevator but the bell wakes you up. Air conditioning very loud. Beds are awful. Add your chiropractor charge to the cost. Was here for a convention and they wanted $8 for a weak drink. Good was the staff. .very good. And bar next door good.

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing feedback about your recent stay at our property. I apologize that your accommodations did not exceed your expectations. I’m not sure if you were aware that our beds adjust for comfort and the firmness may have mad you uncomfortable. Also in the future please don’t hesitate to alert the front desk if you are not satisfied... More 

Bridgeport, United States
1 review
5 of 5 stars Reviewed 1 week ago

My wife had surgery on her knee and we found this Hilton Garden Inn to be a fantastic place to stay. Excellent room, plenty of space for us to enjoy our stay. The room was fresh and clean with everything we needed. Service was excellent and the food was great. Very good price as compared to other locations close to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking a moment to share reviews about your recent stay. One really great benefit of being located in the suburbs of the city is cheaper rates and low key. We appreciate you sharing about your recent trip and hope you come back to visit again soon. More 

Mason, Ohio
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Another quality Hilton Garden property, although the rooms did seem a bit outdated. Nothing else to do at this exit, but downtown Pittsburgh is only 15 minutes away and is an easy drive. Friendly staff and the comfort of knowing exactly what you are getting make this a good spot to stay.

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing about your recent stay at our property. We continue to uphold the standard of Hilton to exceed the expectations of our guests. Although our hotel is starting to age we are constantly working to improve the look. We are hoping to start renovations soon to give it a more modern appeal. I hope you get the... More 

Charlotte, North Carolina
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was a great hotel. The staff was very nice and helpful. Would definitely stay again if in the area. The room was very clean and roomy. The pool was very clean as well. It is located near Pittsburgh and very reasonably priced.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to review our property. I’m glad you were able to enjoy some of our amenities such as the pool area. With Pittsburgh just a short drive away we have plenty of things to do at our hotel. We hope you come back again soon. More 

Cranberry Twp, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Yes I would recommend this hotel highly. We were there for a wedding and our stay was two days staff was very nice. Breakfast was vey good waitress was very friendly and made it very enjoyable. If you are thinking about having an event this is the place.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing feedback about your stay at our hotel. We appreciate your details to share with current and future guests. I’m glad your stay was enjoyable and we look forward to seeing you again soon. More 

Centreville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel, and have stayed there on prior occasions, but don't quite understand how I made reservations for two rooms exactly the same and had to pay two different prices (about a $10-15 difference)

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for choosing to stay at our hotel during your visit to the area. I’m not sure why both of your rooms were not the same price. I show that you did a special prepaid booking that gives a certain percentage discount. I hope otherwise that your stay was enjoyable and you get the opportunity to return again soon.... More 

Nanjemoy
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent place to stay. Less than 20 mins from Pittsburgh and less than 10 mins from Meadow Casino. Staff were very friendly. We will definitely stay there again. Interactive online check in was very convenient and a pleasant surprise.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing about your recent visit to our property. We are definitely centrally located to several attractions around the area without the hustle of the city. We appreciate your feedback and hope to see you again soon. More 

Columbia, Missouri
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Hilton Garden Inn was very clean and the front desk was very helpful. The breakfast was excellent and the service by the wait staff was outstanding. It was very convenient to several restaurants. The work out facility carried the basics of most Hilton properties.

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing details of your recent experience. We appreciate this information to help other guests become more familiar with our property. We’re glad your stay was so enjoyable and hope to see you again soon. Thank you again for choosing the Hilton Garden Inn Pittsburgh/ Southpointe and sharing your feedback. More 

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