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Hilton Garden Inn Pittsburgh/Southpointe

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1000 Corporate Drive, Canonsburg, PA 15317
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Hilton Garden Inn Pittsburgh\/Southpointe
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312 Reviews from our TripAdvisor Community

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Port Hope, Canada
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the things we like about HGI is that they are of reliable good quality. We have stayed at several, and have not been disappointed at any of them. We would have eaten dinner in the restaurant but arrived too late - it was almost 10 PM. We did enjoy a nice cool local beer in the bar!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard B
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to share about your recent stay. We want all of our guests to have an above average experience when they choose to stay with us. As a HHonors Blue member, you are one of our more valuable guests to us because we can use your ideas to make each stay better. I am sorry... More 

Farmington Hills, Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 20, 2015

We attended the wedding of our nephew here and stayed overnight. The property is nicely situated near a major freeway but far enough removed that traffic noise is not an issue. Since we were participating in the ceremony we requested an early check-in and were able to get into our room at 11AM...regular check-in is 3PM. The hotel is clean... More 

Helpful?
Thank Kevin C
Sarah K, Front Office Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to respond about your most recent stay with us. We take great pride in providing the best experience here at the Hilton Garden Inn. I am glad you enjoyed the amentities we offer and the wonderful wedding! We hope you decide to stay with us again in the near future and thank you for... More 

Annapolis, United States
1 review
4 of 5 stars Reviewed December 14, 2015

The food and service was spot on great. Very accommodating of the unique requests of the bride and groom and very elegant. The guests of the wedding felt very comfortable using the hotel services before and after the wedding. The parking was convenient for both the room and ballroom used for the wedding reception.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michelle C
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to respond about your most recent stay with us. We take great pride in providing the best experience here at the Hilton Garden Inn. I am glad you enjoyed your stay, location, and the wedding! We hope you decide to stay with us again in the near future and thank you for choosing the... More 

Rochester, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2015

This hotel clearly is the best that I have experienced with respect to taking care of their guests. The front desk team, the breakfast staff went out of their way to be sure our family had no unaddressed needs. Great job and my compliments to the leadership of this HGI Team.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Gary S
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you so much for the review of your stay with us. We strive to deliver the best service and experience in the area. We look forward to welcoming each and every guest, and we are glad that your time with us was exceptional. WE hope to see you again next time, and thank you for choosing the Hilton Garden... More 

Westerly, Rhode Island
Level Contributor
5 reviews
4 hotel reviews
1 of 5 stars Reviewed November 23, 2015

I stayed at the hotel for a wedding and was excited because I heard nice things about the hotel. I was mistaken. We checked and our request was met to have connecting rooms. One was a nice room the other was an ADA room. It did bother me but my mom would have preferred a room with a tub. We... More 

Helpful?
Thank HotelierRI
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to respond to our survey about your stay. We use the information gathered to help better the guest experience at our property. I apologize for the inconveniences during your stay, and I assure you this is not the standard that we set for our valued guests. There should have been a follow-up done with... More 

Houston, United States
1 review
5 of 5 stars Reviewed November 15, 2015

I had the best experience at this Hotel. I was really pleased with the staff, the restaurant, the room, and the location of this hotel. Everyone treated me like a friend and that counts for a lot. I hope to use this hotel again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sean M
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to review your stay with us. We strive to provide the best service to each and every guest that stays with us. We want each and every guest to leave having had a memorable and fantastic experience. We look forward to welcoming you back in the future! More 

Tulsa, United States
2 reviews
5 of 5 stars Reviewed November 15, 2015

Best Hilton property I have experienced. The breakfast wait staff are absolutely amazing! The cook to order eggs are great! The onsite restaurant is a 5 star place! Love staying here when on business!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rick B
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to review your stay with us. We strive to provide the best service to each and every guest that stays with us. It is good to see you enjoyed are amenities that we provide as well. We look forward to welcoming you back in the future! More 

Hoboken, NJ
Level Contributor
58 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed November 14, 2015

This is how all hotel visits should go. Property is well maintained. Room was spotless. The hotel is not brand new but they take very good care of it. Lobby is beautiful. Bed was very comfortable. I loved the Keurig coffee maker in the room. My only complaint was breakfast. They charge $10 for breakfast, which is mostly buffet style.... More 

Helpful?
Thank BobAdams111
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to review your stay with us. We strive to provide the best service to each and every guest that stays with us. We want each and every guest to leave having had a memorable and fantastic experience. Our made-to-order, freshly-cooked breakfast amenity and buffet is a Hilton Garden Brand Standard which is why it... More 

Toledo, United States
1 review
3 of 5 stars Reviewed November 13, 2015

Coffee maker in the room did not work. Bed was lumpy and uncomfortable. Could not cool the room sufficiently even though it was in the 40's outside. Room was large and clean. Business center was useful. Breakfast available but not complimentary. Overpriced based upon my experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donald Y
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to review your stay with us. I do apologize for the maintenance issues that occurred during your stay. I assure you this is not the standard we set for our guests. We strive to provide the best service to each and every guest that stays with us. Please feel free to contact us directly... More 

Boston, Massachusetts
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 11, 2015

This was a well kept, clean and modern property. The staff was very friendly and accommodating. Rooms were spacious, had keurig coffee pots and beds were comfortable. The location was about 30-45 minutes from the Pittsburg International Airport with no public transit so cabs were necessary to go to and from the airport. The hotel was in the middle of... More 

Helpful?
Thank Julia K
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for taking the time to respond about your most recent stay with us. We take great pride in providing the best experience here at the Hilton Garden Inn. I am glad you enjoyed your stay, the location, and some of the great amenities that we offer. We hope you decide to stay with us again in the near... More 

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