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Hilton Garden Inn Pittsburgh/Southpointe

3.0 of 5 1000 Corporate Drive, Canonsburg, PA 15317
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Certificate of Excellence 2014
Hilton Garden Inn Pittsburgh/Southpointe
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Hilton Garden Inn Pittsburgh/Southpointe
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226 reviews from our community

Traveler rating
    108
    83
    26
    5
    4
See reviews for
60
54
14
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (226)
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    (44)
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PRINCETON, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel was excellent in every category that you will experience. The rooms, restaurant, cleanliness, friendliness of all the hotel staff, and the value of the hotel were all excellent. The hotel staff was eager to help you in any possible way. They were extremely friendly. The staff made you feel like a valued person rather than just a number... More 

Review collected in partnership with Hilton Garden Inn

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Chicago, United States
1 review
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel on a business trip. This is a very nice hotel but they don't offer room service and they charge for the continental breakfast, even the cold version which is just fruit, yogurt, and cereal - basically the same as any free breakfast you would find at any cheaper hotel. For the nightly rate I would... More 

Review collected in partnership with Hilton Garden Inn

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Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing details about your recent stay in our hotel. The feedback you provided is greatly appreciated. I’m glad that you enjoyed your stay and we hope you get the opportunity to return. We do have room service available for dinner only Monday through Saturday. I apologize that this was not communicated correctly to you. Thank you again... More 

Charlotte, North Carolina
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The initial greeting was poor as the young lady who we checked in needed a new attitude, but the rest of the stay overcame this negative first impression. The on site restaurant was great and two restaurants across the parking were great. Clean nice rooms and a great breakfast. Wait staff was super.

Was this review helpful? Yes 2
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing about your recent experience in our hotel. The feedback you provided about the service you received as a guest at our property is very important to us. As a Hilton hotel we strive to ensure a higher level of service for our guests. I will review your comments and the actions of the front desk staff... More 

Philadelphia, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed here the night before an interview and got no sleep at all. The heater was noisy, the curtains didn't close so I had parking lot lights keeping me awake and the bedding was smelly and uncomfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing feedback about your recent experience in our hotel. I apologize that your stay was less than satisfactory. If you ever come across issues like this in the future please don't hesitate to report them immediately to the front desk. I cannot speak for the concerns with the heating as there may have been a problem with... More 

Singapore, Singapore
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As you would expect for this kind of hotel. Nothing really bad, nothing exceptional. There is a restaurant attached to the hotel called "Jackson's" which appeared to be the only place to eat locally. Food was good but quite a limited menu. Hotel breakfast was fine, but again, nothing remarkable. Staff were OK but didn't appear too motivated. Walls between... More 

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing details about your recent stay in our hotel. The information you provided is appreciated to help us continue to better serve our guests. Thank you again for choosing the Hilton Garden Inn Pittsburgh/ Southpointe and sharing your feedback. We hope you get the opportunity to visit us again soon. More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent! I thoroughly enjoyed my stay. Hotel staff are polite, friendly and offered great customer service. Rooms were extremely clean, modern and comfortable. I have had bad experiences at a few Hiltons and was slightly concerned about staying here as I was using my Hilton points to book my room but I can truly say I had a flawless stay.... More 

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing about your recent visit to our property. The feedback you provided helps us continue to meet the needs of our guests. I’m glad that we were able to surpass your expectations to give you an enjoyable stay. We appreciate your comments and hope to see you again soon. Thank you for choosing the Hilton Garden Inn... More 

Oak Hill, Ohio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were in town for a couple days to meet friends and go to the Steelers game. Our stay here was nothing short of outstanding. Very helpful staff from the front desk, maids, to the waiters in the breakfast room. Safe place to park. Very clean rooms. Great coffee and fabulous breakfast. We picked the right place to stay and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing feedback about your recent experience at our property. I'm glad that we able to exceed your expectations and your stay was enjoyable. We appreciate you providing details about out services and look forward to serving you again on your next stay. Thank you again for choosing to stay at the Hilton Garden Inn Pittsburgh/ Southpointe during... More 

Aiken SC, United States
1 review
5 of 5 stars Reviewed December 26, 2014

nice, helpful people employees including breakfast staff; was there for a funeral, hotel and staff very comforting. Used the business center, very nice, no charge for copies. Taxi from airport was a bit expensive, $55.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing feedback about you recent experience and the amenities that we offer at our hotel. The business center is a great feature that we have at our property and I'm glad that you found it useful. We appreciate you sharing this information and hope that you get the opportunity to return again soon. Thank you for choosing... More 

Las Vegas, United States
1 review
5 of 5 stars Reviewed December 25, 2014

Excellent Staff on Site... and RIGHT before Christmas! The Chinese Food Next Door was excellent AND I got the best room - Like they knew I was coming! Oh yes- they did... membership DOES have its privileges At HILTON anyway! I look forward to staying here again VERY SOON! Hippopotamus !!! (only available by asking at the front desk...

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for sharing feedback about your recent experience at our property. We appreciate that you provided information about our service and surrounding amenities. As a loyal guest of Hilton it was our pleasure to make sure everything was right on point for you. Thank you again for choosing the Hilton Garden Inn Pittsburgh/ Southpointe. We look forward to your... More 

Spencerport, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 23, 2014

The staff and service at this hotel are great. It is reasonably priced and is located right off the interstate with a very good restaurant attached. The rooms are a little dated but the value is very good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sarah K, Manager at Hilton Garden Inn Pittsburgh/Southpointe, responded to this review

Thank you for providing feedback about your recent experience at our property. The information you shared help us continue to meet the needs of our guests. You will be happy to know that we do have some renovation plans for the future. We have started with the lobby areas and then will continue to the guest rooms. We appreciate your... More 

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Additional Information about Hilton Garden Inn Pittsburgh/Southpointe

Address: 1000 Corporate Drive, Canonsburg, PA 15317
Phone Number:
Location: United States > Pennsylvania > Canonsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Pittsburgh/Southpointe 3*
Number of rooms: 175
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Also Known As:
Hilton Garden Inn Pittsburgh/Southpointe Hotel Canonsburg
Hilton Garden Inn Canonsburg
Hilton Canonsburg
Canonsburg Hilton

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