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Comfort Inn & Suites

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1 Comfort Lane, Butler, PA 16001
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Comfort Inn & Suites
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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61 reviews from our community

Traveler rating
    27
    19
    8
    3
    4
See reviews for
20
13
6
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (10)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (6)
All months
1 review
3 of 5 stars Reviewed February 26, 2015

My husband and I stayed here 2 nights to visit family. The hotel was clean and the staff was great - very helpful and friendly. It snowed the entire first day we were there and housekeeping was on their hands and knees keeping the entrance floor clean from the salt. I was amazed and we commend those staff members. The... More 

Was this review helpful? Yes
David B, General Manager at Comfort Inn & Suites, responded to this review

We greatly appreciate your business and taking time to give us feedback. Your business is very important to us and your kind words about hard working staff appreciated. We will share with our staff. We have noted down your recommendations. We are looking forward seeing you in near future. Thank you Gm More 

Delavan, Wisconsin
1 review
4 of 5 stars Reviewed February 4, 2015

I stayed in the suite with the hot tub. Room was clean and I liked the feel. Hot tub even had jets which was nice, what wasn't nice was trying to watch the TV with the water running or the jets going, would have been nice to have speakers by the tub so you don't have to blast the TV.... More 

Was this review helpful? Yes
David B, General Manager at Comfort Inn & Suites, responded to this review

We thank you for your stay with us and taking time to give us feed back. We apologize for any inconvenience and noted down your recommendations, we will make changes. We thank your for your trust and looking forward to see you in near future. If you have any question please do not hesitate to call us. Thank you, GM More 

Bay City, Michigan
2 reviews
5 of 5 stars Reviewed December 22, 2014

This hotel is very nice. The rooms are comfortable and clean. The staff is great. They took care of our every need, including adjoining rooms. The breakfast is great. A wonderful selection. The waffles are delicious. I would recommend this hotel,for your stay in Butler.

Was this review helpful? Yes
David B, General Manager at Comfort Inn & Suites, responded to this review

Happy Holidays. We thank you for your business and kind words about your stay. We will share your response with our staff and give us more energy to work hard to provide the best service for our guest. Thank you GM More 

Mount Joy, Pennsylvania
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 21, 2014

My wife and I stayed here for one night for a family event. There was nothing to brag about and nothing to complain about. I thought it a bit overpriced for the area. Our room was very small but very nicely appointed - quite modern, in fact. The breakfast offerings were standard for this category.

Was this review helpful? Yes
David B, General Manager at Comfort Inn & Suites, responded to this review

We greatly appreciate your business and taking time to give us feed back, it will help us to make changes and improve our service to our guest. We are looking forward to see you on your next visit to area. Thank you,GM More 

Kettering, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 22, 2014

Allocated a room next to the lift and overlooking the main entrance. Didn’t think anything of it until I heard voices outside where other guests had gathered to smoke, drink and chat. Also, I heard the lift every time it was used. It was a bit irritating during the evening but presume it had stopped by 11pm or so, as... More 

Was this review helpful? Yes
David B, Manager at Comfort Inn & Suites, responded to this review

We thank your for your time and business. We have noted down the suggestions and we will address asap. We are going to work harder to make your stay more pleasant when you visit our area. Thank you David Bhanot GM More 

Edinburgh
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 21, 2014

Room seemed recently updated. Tasteful 21st century decoration, clean bathroom. New, great bed. Definitely better than most hotels of its class. Breakfast with a waffle station in pleasant surroundings (good by standards of this class of hotel). Staff was attentive and quick when we had a noise complaint in the evening, and when we needed a plunger for the toilet.... More 

Was this review helpful? Yes
David B, General Manager at Comfort Inn & Suites, responded to this review

We greatly appreciate your business and for time to give use review. We apologize for inconvenience and we will correct the problem asap. Please visit us again. GM More 

Contributor
17 reviews 17 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 9, 2014

From the moment we pulled in the parking lot we were pleasantly surprised. This properly has been updated extensively in the last two years - so keep that in mind when reading the poor reviews (check the date of the reviews!) We had a great experience - from the microwave, huge refrigerator, large flat screen tv, hot tub, comfortable bed... More 

Was this review helpful? Yes
David B, General Manager at Comfort Inn & Suites, responded to this review

We are very happy to hear from you and taking time to send us feed back. I have printed your response/feed back to show to our staff to make them proud of the work they do. We do appreciate your business and we are looking forward serving you in near future. Thank you GM More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed July 30, 2014

Thanks to Vicki P. our wedding venue was handled in the most professional manner. We previously agreed to a discounted rate for our 15+ room reservation for our out of town guests. There were mix-ups in the numerous room reservations, but Vicki made it all go so smoothly. The rooms were above our expectations, breakfast was awesome, and despite having... More 

Was this review helpful? Yes
David B, General Manager at Comfort Inn & Suites, responded to this review

We are so pleased to hear back from you and your positive review. I will share your comments with Vicky and staff. Please visit us in near future. Thank you GM More 

Media, Pennsylvania
1 review
5 of 5 stars Reviewed June 30, 2014

We have a very comfortable stay - the room was so clean and we were really happy with all the services we received. The breakfast was very good and plenty to eat. the staff were very helpful and very friendly! The beds are very comfortable. We will stay again! No question!

Was this review helpful? Yes
David B, General Manager at Comfort Inn & Suites, responded to this review

We are so happy to hear back from our guest to give us feedback about our service. We thank you for staying at Comfort Inn & Suites Butler PA and looking forward serving you in near future. GM More 

Newark, Delaware
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 23, 2014

The room was clean, comfortable and pleasant. Our two-night stay over a weekend was a pleasure. We would have liked a towel bar next to the sink, but that is a minor complaint. Our only major complaint is that the guest addresses in the email we (and other guests) were sent asking us to take this survey were not hidden.... More 

Was this review helpful? Yes
David B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying at Comfort Inn & Suites Butler PA and thank you for feed back. We have noted your concern will forward to department for further look into that. We are looking forward to serve you in near future. Thank you. GM More 

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