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Comfort Inn

2.0 of 5 1 Comfort Lane, Butler, PA 16001
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Comfort Inn
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Comfort Inn
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Comfort Inn
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59 reviews from our community

Traveler rating
    27
    18
    7
    3
    4
See reviews for
19
13
6
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Bay City, Michigan
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very nice. The rooms are comfortable and clean. The staff is great. They took care of our every need, including adjoining rooms. The breakfast is great. A wonderful selection. The waffles are delicious. I would recommend this hotel,for your stay in Butler.

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Mount Joy, Pennsylvania
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 21, 2014

My wife and I stayed here for one night for a family event. There was nothing to brag about and nothing to complain about. I thought it a bit overpriced for the area. Our room was very small but very nicely appointed - quite modern, in fact. The breakfast offerings were standard for this category.

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David B, General Manager at Comfort Inn, responded to this review

We greatly appreciate your business and taking time to give us feed back, it will help us to make changes and improve our service to our guest. We are looking forward to see you on your next visit to area. Thank you,GM More 

Kettering, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 22, 2014

Allocated a room next to the lift and overlooking the main entrance. Didn’t think anything of it until I heard voices outside where other guests had gathered to smoke, drink and chat. Also, I heard the lift every time it was used. It was a bit irritating during the evening but presume it had stopped by 11pm or so, as... More 

Was this review helpful? Yes
David B, Manager at Comfort Inn, responded to this review

We thank your for your time and business. We have noted down the suggestions and we will address asap. We are going to work harder to make your stay more pleasant when you visit our area. Thank you David Bhanot GM More 

Edinburgh
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 21, 2014

Room seemed recently updated. Tasteful 21st century decoration, clean bathroom. New, great bed. Definitely better than most hotels of its class. Breakfast with a waffle station in pleasant surroundings (good by standards of this class of hotel). Staff was attentive and quick when we had a noise complaint in the evening, and when we needed a plunger for the toilet.... More 

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David B, General Manager at Comfort Inn, responded to this review

We greatly appreciate your business and for time to give use review. We apologize for inconvenience and we will correct the problem asap. Please visit us again. GM More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 9, 2014

From the moment we pulled in the parking lot we were pleasantly surprised. This properly has been updated extensively in the last two years - so keep that in mind when reading the poor reviews (check the date of the reviews!) We had a great experience - from the microwave, huge refrigerator, large flat screen tv, hot tub, comfortable bed... More 

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David B, General Manager at Comfort Inn, responded to this review

We are very happy to hear from you and taking time to send us feed back. I have printed your response/feed back to show to our staff to make them proud of the work they do. We do appreciate your business and we are looking forward serving you in near future. Thank you GM More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed July 30, 2014

Thanks to Vicki P. our wedding venue was handled in the most professional manner. We previously agreed to a discounted rate for our 15+ room reservation for our out of town guests. There were mix-ups in the numerous room reservations, but Vicki made it all go so smoothly. The rooms were above our expectations, breakfast was awesome, and despite having... More 

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David B, General Manager at Comfort Inn, responded to this review

We are so pleased to hear back from you and your positive review. I will share your comments with Vicky and staff. Please visit us in near future. Thank you GM More 

Media, Pennsylvania
1 review
5 of 5 stars Reviewed June 30, 2014

We have a very comfortable stay - the room was so clean and we were really happy with all the services we received. The breakfast was very good and plenty to eat. the staff were very helpful and very friendly! The beds are very comfortable. We will stay again! No question!

Was this review helpful? Yes
David B, General Manager at Comfort Inn, responded to this review

We are so happy to hear back from our guest to give us feedback about our service. We thank you for staying at Comfort Inn & Suites Butler PA and looking forward serving you in near future. GM More 

Newark, Delaware
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 23, 2014

The room was clean, comfortable and pleasant. Our two-night stay over a weekend was a pleasure. We would have liked a towel bar next to the sink, but that is a minor complaint. Our only major complaint is that the guest addresses in the email we (and other guests) were sent asking us to take this survey were not hidden.... More 

Was this review helpful? Yes
David B, General Manager at Comfort Inn, responded to this review

Thank you for staying at Comfort Inn & Suites Butler PA and thank you for feed back. We have noted your concern will forward to department for further look into that. We are looking forward to serve you in near future. Thank you. GM More 

Fort Lauderdale, Florida
Top Contributor
62 reviews 62 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 22, 2014

We always stay here when we go to Butler to visit and our stay is always a good one. This last time we had requested a handicap room, but upon check in, there were none available. The next morning we went to the front desk to see if there was. We spoke to the Manager, Vicki Palmer. She went beyond... More 

Was this review helpful? Yes
David B, General Manager at Comfort Inn, responded to this review

Hello, Great to see you again at Comfort Inn & Suites Butler PA. We are so great full that you acknowledged our staff hard-work and which makes us work harder. We love to see you again in Butler soon. Thank you so much for your time and efforts to give us feed back. GM More 

Sellersville, Pennsylvania
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

We were traveling north and I did a search for a hotel in Butler as we were planning on spending the night in the area. After seeing what was available,we decided to make a reservation at the Comfort Inn. We were not disappointed,as the hotel was very nice. The staff were very helpful and pleasent. The rooms were a nice... More 

Was this review helpful? Yes
David B, General Manager at Comfort Inn, responded to this review

Hello, We thank you for selecting Comfort Inn & Suites Butler PA for your stay and thank you for taking time to give us feedback, which means lot to us. We are so happy to serve you for your accommodation needs and looking forward seeing you in near future. Thank you. GM More 

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Additional Information about Comfort Inn

Address: 1 Comfort Lane, Butler, PA 16001
Phone Number:
Location: United States > Pennsylvania > Butler
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 70
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Also Known As:
Comfort Hotel Butler
Comfort Inn Butler
Butler Comfort Inn

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