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Holiday Inn Conference Center Lehigh Valley

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7736 Adrienne Drive Rt. 100 at I-78 (Rt. 22), Intersection of I-78 and Route 100 South, Breinigsville, PA 18031
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1 room 1 guest
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Holiday Inn Conference Center Lehigh Valley
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172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fitchburg, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Let us start by saying we're not overly picky -- truly. We just wanted a clean, quiet hotel room. I've never written a hotel review before, because hotels are usually clean and relatively quiet. They're hotels... we're not expecting a glamorous experience. I felt I had to say something about this one, though. We got there and our first room's... More 

Was this review helpful? Yes
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

Thank you for your honesty. The experience you are describing is unacceptable. Please contact me personally so I can be of service in addressing the issues you experienced during your stay. with hospitality, Denise dmaiatico@mjhotels.com More 

Charleston, West Virginia
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This should become one of the finest Holiday Inn properties after a little attention to detail. Have stayed here before renovations and now after a major refurbishing of everything. They have planned and executed a great job. Staff is friendly and professional, Great Breakfast with an Omelet Station. Rooms are very clean. My problems were, our room had a mattress... More 

Was this review helpful? Yes
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

Thank you for noticing some of our recent improvements - we continue to evolve our guest experience and feedback like yours in the foundation for our ongoing efforts. I appreciate your honesty and have shared your comments with our service and operations teams. I hope you have future travel plans that will bring you back to the Lehigh Valley and... More 

Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The Holiday Inn is accommodating and relaxing. It is home away from home. The spacious room, large parking lot and great staffs. I work the night shift and the Manager was smart enough to put all of those working night on a different floor so we would not be disturbed by the time we try to get some sleep after... More 

Was this review helpful? Yes
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

It has been our pleasure to host your extended business visit to the Lehigh Valley. Wishing you safe, healthy and happy travels. with hospitality, Denise More 

New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 13, 2015

We had just finished an endurance race and thought we would be able to make the drive home, but that wasn't the case. I called ahead of time and since I was an IHG member a room was available. Very friendly customer service over the phone and at the front desk. An amazing advantage they had a Samuel Adams Brewery... More 

Was this review helpful? Yes 1
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

I'm glad you were able to relax and refresh with us after your race. Have a wonderful Summer of travel adventures. With hospitality, Denise More 

Montoursville, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed June 29, 2015

In town for a youth soccer tournament. Hotel was quite full but had pleasant experience with staff who were able to accommodate a couple of requests (room change to look over pool and extra pillows) Wifi was good, rewards members' lounge was pretty cool and the pool area was excellent. Room was clean. The one drawback was that we would... More 

Was this review helpful? Yes
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

Thank you so much for choosing our hotel to accommodate your group and taking a moment to share your valuable feedback. We would love the opportunity to "kick it " with you again soon. Have a wonderful soccer season and a Summer of terrific travel adventures. With hospitality, Denise More 

PA and Spain
Level Contributor
124 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed June 22, 2015

We arrived here on a Friday night. They were serving complimentary cold s'mores, since they could not locate a new fire stick. The staff were overworked and disinterested: they aggressively overlooked new patrons for the sake of returning patrons, and you could not get served in the bar if you had a golden pig. The corridors smelled of cigarettes and... More 

Was this review helpful? Yes 1
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

Thank you for your honest feedback. I have shared your comments with our team in an effort to improve our guest experience. I apologize that you did not enjoy your stay and sincerely wish you a Summer of enjoyable travel. With hospitality, Denise More 

Pennsylvania
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 22, 2015

Because of a very long drive we checked in at 2am. The night front desk staff was very unhelpful and seemed bothered by us. He made no attempt to make sure that we had all of the information that we needed. I had to ask for the tickets for breakfast that came with our Samuel Adams room. Also the room... More 

Was this review helpful? Yes 2
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

I want to sincerely apologize for your recent experience. The situation you described is not acceptable and not the level of service we are capable of delivering. I would like to speak with you further, if you have a moment and are willing; I can be reached directly at: dmaiatico@mjhotels or 610-530-4601. Thank you, and have a pleasant morning. With... More 

Northwest NJ
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 21, 2015

Great staff, very friendly. Decent for this category of motels. Smelled kind of moldy. Could use updating like the bathroom, electronic charging possibilities & a jacuzzi. Not sure if it's the location or the facility, but WiFi was slow. Quite good buffet breakfast.

Was this review helpful? Yes
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

Thank you for visiting with us. Your honest feedback is very valuable as we continue to seek ways to improve our property and guest experience. We do hope to have the opportunity to serve you again when your travels bring you to the area. Have a wonderful Summer of travel and adventures. With hospitality, Denise More 

Mesa, Arizona
1 review
5 of 5 stars Reviewed June 19, 2015

the staff was very pleasant, Joy was a huge help in getting issues with rooms sorted even tho the place was packed and very busy. I would recommend a stay here to anyone just for the friendly service.

Was this review helpful? Yes
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

Thank you for choosing to stay with us and taking time to share your kind comments. We will certainly recognize Joy for the service she provided during your visit. Have a wonderful Summer of travel adventures. With hospitality, Denise More 

Columbus, Ohio
Level Contributor
1 review
5 of 5 stars Reviewed June 15, 2015

This was a great place for our family reunion. Clean, well-managed, and convenient to people coming from out of town, as well as to local attractions. I want to call out Megan, in particular. She was the most delightful desk clerk ever: friendly, calm, competent, polite, and extremely helpful.

Was this review helpful? Yes
Denise M, General Manager at Holiday Inn Conference Center Lehigh Valley, responded to this review

Thank you so much for allowing us to host your family celebration and for taking time to share this positive feedback, We will certainly recognize and celebrate Megan for the service she provided. Wishing you a Summer of wonderful travel adventures. With hospitality, Denise More 

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