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All 2 Breinigsville hotels

Hilton Garden Inn Allentown West

3.0 of 5 Hotel   |   230 Sycamore Road, Breinigsville, PA 18031
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83%
Ranked #1 of 2 hotels in Breinigsville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Stephanie148 Vienna, Virginia
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180 people have reviewed this hotel

Traveler rating
    90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Vienna, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Allentown, PA to attend a funeral. The staff and management were understanding and thoughtful to me and my family during a difficult day. Management followed-up with our family and offered additional Hilton Honors points to make up for a faulty air conditioning. On the morning of the funeral, the breakfast staff was outstanding! They were kind and helpful,... More

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Grove City, Pennsylvania
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at this hotel. Since our last stay they have done some renovations. Breakfast is now either included in a package rate or you pay for it a la carte. We did not mind that it was not included as we wanted to eat breakfast at the nearby diner. This is now our... More

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Allentown West, United States
1 review
5 of 5 stars Reviewed 1 week ago

Employees are helpful and very congenial.. Location is easily accessed. The roos are very reasonably prices and handicap rooms are well planned. I travel to the area quite often and always stay at the Hilton Garden Allentown West.

Review collected in partnership with Hilton Garden Inn

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New York
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, comfortable. Nicely decorated, ample parking, housekeeping did a great job on a daily basis. Following 4 items keep this from being a 5 star rating: single elevator very slow, especially in morning and around check out time; terrible pillows; during both nights of our stay the AC seemed to go into energy saver mode and caused us to awaken... More

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J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review

Thank you for reviewing you stay. I am glad to see that you enjoyed your stay with us! I apologize for the inconvenience of the single elevator. I do understand that sometimes it does get busy during check out time in the morning . Our breakfast option for an additional cost is a Hilton Garden Inn brand standard. Here at... More

Lindenhurst
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel is conveniently located off the interstate. A little difficult to find where to turn, but not really a problem. The new staff member in training assigned us to a room that was already occupied. They resolved the problem immediately and we were in another room in less than 5 minutes. The pool area is nice. The pool is... More

Review collected in partnership with Hilton Garden Inn

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J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review

Thank you for sharing your experience! I am so very sorry to hear of the issue you experienced at check in. We do work extremely hard to make sure that we have a both well educated and trained staffed. I do apologize that this occured during your check in experience. I am pleased to hear that you did enjoy your... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I traveled to the Lehigh Valley for a meeting. This hotel has a great staff, a nice lobby and very clean, cozy rooms. I didn't eat there but I felt very relaxed and comfortable the whole time. I did stay on a higher floor and I expect that added a bit to the quiet comfort of the place.

Was this review helpful? Yes
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review

Thank you for sharing you experience on Trip Advisor! I am extremly happy to hear that you enjoyed your stay with us. We do strive to provide exceptional customer service to our guests and we want them to feel comfortable while at the hotel. We want our guests to feel as though this is there home away from home. Our... More

Chicago, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Always greeted with a smile and assistance right away. They are a little bit understaffed so I expected service to be a little lackluster but that was not the case at all. The staff here works really hard. I wish that management would get them help.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review

Thank you for your comments on Trip Advisor! I am glad that you enjoyed your stay with us and that you were pleased with our customer service. Our team does work very hard to serve all of our guests and to make them feel as though this is our guest's home away from home. I am very sorry that we... More

Xenia, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed here night before our cruise (cheaper than Bayonne,and from calling to make resversation to arriving,and breakfast the next morn,we were treated excellent,and contrary to other reviews,we would take the Hilton breakfast over the Cracker B down the street any day,food was great and service from their staff was even better,we felt valued,one small negative was the AC in the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review

Thank you for sharing your experience! I am pleased to know that you enjoyed your experience at our property. We do strive for exceptional customer service- service that makes our guests cared for and valued. We want to make sure our guests feel as though this is their home away from home. I am also happy to hear that you... More

Hamilton, United States
1 review
5 of 5 stars Reviewed June 16, 2014

Excellent service, extremely nice staff(front desk, housekeeping), clean comfortable room. I met a client in the lobby, offered complimentary flavored water and Ice tea, I was not interrupted at all. Great location. I will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review

Thank you for telling us about your stay! I am pleased to see that you enjoyed your stay and that you were able to try our flavored water and iced tea. We do offer complementary flavored water and iced tea or lemonade every afternoon for our guests. We also offer 24 hour complementary coffee and hot water in our lobby.... More

San Jose
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 15, 2014

Pros: Very friendly staff. Great housekeeping. Nice location. Reasonable value. Cons: Hallways need a makeover and rooms an update. Suggestion: Holiday weekends bring out kids and their parents. Stay during the week. Ratings: - Overall: 4 - Room Quality: 3 - Housekeeping: 5 - Interior of the Building: 3 - Breakfast: 4 - Location: 4 - Outside Appearance: 4 -... More

Was this review helpful? Yes
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review

Thank you for your response on Trip Advisor! I appreciate your feedback on your stay. I am very happy to see that you enjoyed your time at the hotel. We strive to make all of our guests feel as if this is their home away from home by providing excellent customer service and top notch amenities. Our breakfast is offered... More

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Additional Information about Hilton Garden Inn Allentown West

Address: 230 Sycamore Road, Breinigsville, PA 18031
Phone Number:
Location: United States > Pennsylvania > Breinigsville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Allentown West 3*
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Also Known As:
Hilton Garden Inn Allentown West Hotel Breinigsville
Hilton Garden Inn Breinigsville
Hilton Breinigsville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Hilton Garden Inn Allentown West is an affordable lodging option near Allentown, Pennsylvania. This modern hotel features an indoor heated pool, fitness center, free Wi-Fi and business shuttle service. ... more   less 
Number of rooms
111

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