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Bird-In-Hand Family Inn

Certificate of Excellence
3.0 of 5
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2740 Old Philadelphia Pike, Bird in Hand, PA 17505
Bird-In-Hand Family Inn
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Ranked #3 of 3 Hotels in Bird in Hand
Certificate of Excellence 2014
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263 reviews from our community

Traveler rating
    115
    98
    28
    17
    5
See reviews for
132
47
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bronx, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

When I was researching this facility, I read countless reviews about the cleanliness and great customer service. When I arrived on Tuesday April 7th, 2015, I was placed in what is called the front when I thought my reservation was for the pool inn because I had my 5 year old god daughter with me and I didn't want to... More 

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Gloversville, New York
Top Contributor
154 reviews 154 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

One of my pet gripes is attention to detail, generally relating to housekeeping. It's the little things that bug me. This place was pretty well devoid of them. Kudos to the housekeeping staff! We were greeted warmly, given a loaf of a sweetbread as a first-time guest and sent off to our room with great ease. Our room was spacious... More 

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Adirondack Foothills of NY State
Top Contributor
136 reviews 136 reviews
44 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

We've visited PA Dutch country several times, usually staying in the same place because we like it so much. However, they had no vacancy and TA showed this place as having only one room left... The reviews were great as were the pictures so we took it, quickly as the booking site claimed others were also "looking." I was afraid... More 

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Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I loved staying at the hotel! Clean, great location and the customer service was outstanding. Highly recommend! Got the 2 night deal and the food at the restaurant was yummy. (They have scrapple!!) LOVED the bus tour that was included and the coupons for discounts and freebies. Easy check in and the staff was just so friendly and helpful to... More 

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Kenn B, Manager at Bird-In-Hand Family Inn, responded to this review

Thank you for telling us about your experience. I am glad that we were able to get you moved to a better location and your response is being forwarded to Emily's supervisor. We strive to provide excellent customer service and it's great to read your feedback. We hope to see you again soon. More 

Maspeth, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent the weekend with my wife for a couples retreat and had a wonderful time. Even though we arrived late around 9pm check in was still quick. Though we did not get to use the pools they looked very clean and being in doors was great. The food was great and it was located next to many things to do.... More 

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Green Lane, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We always have enjoyed staying here annually for a family Spring get away. We enjoy the rooms, the food (especially we pay for the 2 night package) which includes.. almost all of our meals, and discounts and freebies.. from the bakery and nearby places. We can't wait to go again in the next month. We love that it's close to... More 

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Senior Contributor
40 reviews 40 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 9, 2015 via mobile

Stayed here over MLK weekend. Stayed Sunday into Monday and we were only able to get the suite probably due to a cancellation with regards to the weather in our area at the time. That is the downside with this hotel. Very few suites which we need for a medical issue. The upside was it was very clean and quiet... More 

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Kenn B, Manager at Bird-In-Hand Family Inn, responded to this review

Thank you for your feedback and for choosing to stay with us. I'm sorry to hear that your internet connection was not working. We do have free wi-fi available in all rooms, but had a technical issue during the time of your stay. It has been corrected and I hope you will consider staying with us the next time you... More 

Harleysville, Pennsylvania
Top Contributor
325 reviews 325 reviews
83 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed January 24, 2015

Although the facility is not modern, I would still go there again. It had a nice, clean and well stocked bathroom and also had a table top refrigerator. The price is very good. One of the best amenities is having a well know restaurant on the property, a stand alone restaurant. Maybe a 100 foot walk. On route 340 Old... More 

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Kenn B, Manager at Bird-In-Hand Family Inn, responded to this review

Thank you for telling us about your stay. Many of our rooms at the Family Inn are being renovated to make your next stay even more comfortable. We are glad you enjoyed it and hope to see you again soon. More 

1 review
5 of 5 stars Reviewed January 10, 2015

Very clean nice hotel! Kids loved the pools (also very clean) only complaints bed was uncomfy an the pool room was freezing an indoor pool could go up about 5-10 degrees . Other then that great location with plenty of shopping and activities close by.

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Suffern, New York
Top Contributor
65 reviews 65 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 30, 2014

This was my first time staying at this motel but definitely not the last. We stayed at the older motel with parking directly in front of the door. They also have a new hotel with a pool and exercise equipment. There is lots of property with a restaurant on site. We booked two nights and received several free smorgasbord meals... More 

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