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Residence Inn Philadelphia Valley Forge

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600 West Swedesford Road, Berwyn, PA 19312
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Residence Inn Philadelphia Valley Forge
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61 Reviews from our TripAdvisor Community

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York, Pennsylvania
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Love this Residence Inn...perfect for our annual girls shopping trip! We have stayed here four years in a row and have our reservation made for 2016, too. The staff are friendly and efficient. Our room is always immaculate with everything in great working order. Very comfortable beds!

Helpful?
Thank Donna H
Saint Clairsville, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2015

I had a late check in (4 a.m.) and the front desk clerk was friendly & professional. Impressive room that was clean and spacious and even had a fireplace. Spacious bathroom. Comfortable bed. Very good breakfast with several food options. I have never stayed at a Residence Inn before, but I am already booking at one in Ohio.

Helpful?
Thank Fatula
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 27, 2015 via mobile

Twice this month, I've stayed here while visiting family in the area. Brought my sons and my golden retriever. Convenient access to where I needed to be. Rooms are clean, staff is friendly, free breakfast in a winner and the price is right.

Helpful?
1 Thank EHSII
Maryland
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 16, 2015 via mobile

We were in town for a dog show at the Greater Philadelphia Expo Center and this particular property is located about 15 minutes south east of that venue. This is a Generation 1 Residence Inn and thus has a condo/apartment building feel with separate buildings and a main carriage house. The rooms definitely are in need of renovation. According to... More 

Helpful?
1 Thank Piperpilotmd
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear Piperpilotmd, Thank you for your feedback regarding your recent stay at our hotel. I am so glad that you enjoyed your stay and we are happy to hear that you will stay with us again next year for the dog show at the Greater Philadelphia Expo center. As you mentioned, our hotel will be starting a renovation in January.... More 

Butler, New Jersey
Level Contributor
125 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed November 7, 2015 via mobile

Here on business and I am very familiar with the residence in model, use them when on long projects over the years. This one seemed a little banged up, the decorating was nice but my room just had dings and nicks everywhere, the closets were dirty, the door lock was sketchy. Looks like it hasn't been well taken care of.... More 

Helpful?
Thank Tom H
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear Tom H, Thank you for taking the time to share your feedback with us. I would like to apologize for the condition of the hotel and I am pleased to let you know that our hotel will be starting a guest room renovation in January. We are very excited about the new look and changes that will be made.... More 

Heidelberg, Germany
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed September 20, 2015

I definitely cannot recommend a stay at the Residence Inn. The rooms, although they are little apartments with a separate kitchen, bath and combined living room / bed room - look like cheap motel rooms from a creepy roadtrip movie. The interiour is worn and outdated. My room was a the ground floor, and it was dark and not cozy... More 

Helpful?
Thank The_Bearded
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear Guest, I would like to take apologize for the noise disturbance. Rest assured, we haven taken steps to help this issue. Last year over half of our windows and sliding doors were replaced with a higher efficiency rated glass and next year we are planning to change the remainder. This has greatly reduced the noise issues at our hotel.... More 

Great Falls, Montana
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

The Residence inn was just ok. Judge hotels on sleep, food, and how clean it is. Sleep was not great, food was mediocre, but everything was clean. I was disappointed that the breakfast bar was not open until 6:30, that doesn't leave much time for the early meetings. I wouldn't be apposed to staying here agin but I'll shop around... More 

Helpful?
Thank Robbiolio
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear Robbiolio, Thank you for your feedback and review of our hotel. I am so sorry to hear that your stay was just average. I would like to invite you to try our hotel again so that we can show you better service in areas that you mentioned. I am pleased to let you know that our hotel will start... More 

Silver Spring Maryland
Level Contributor
94 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 9, 2015 via mobile

Did app check- in, but when we arrived at desk woman still made us wait while she chatted on the phone. Upgraded to penthouse furthest from the office on the back side and up two flights of stairs. Thankfully just had an overnight bag. If had been alone would have felt uncomfortable with outdoor corridor and not well marked sidewalks.... More 

Helpful?
Thank takemeaway1127
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear Guest, Thank you for your review of your recent stay at our hotel. I truly appreciate your feedback and comments and this will help us to make improvements. I would like to apologize for the issues you experienced and I will address those with our front desk and food and beverage teams. I am pleased to let you know... More 

Millbrae, California
Level Contributor
3 reviews
5 of 5 stars Reviewed June 18, 2015

When we arrived late Thursday evening, May 21, Realdi checked us in, gave us information and made us feel at home and welcome. We needed assistance with our bags and Realdi cheerfully and quickly volunteered to assist us. This was a big comfort to us. As we continued our stay, all the staff members we met - Bernice, Bernadette, Pamela,... More 

Helpful?
Thank Steph642015
Naples, Florida
1 review
5 of 5 stars Reviewed May 12, 2015

I am a Marriott fan although I haven't had as many opportunities to use their properties as I would like. This is my first experience with Residence Inn and a wonderful surprise. Not that I was suprised it would be nice, but it way exceeded my expectations. It is well located in Chester County just outside downtown Phila. Good access... More 

Helpful?
Thank tennisprofred2015
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