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Residence Inn Philadelphia Valley Forge

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600 West Swedesford Road, Berwyn, PA 19312
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Residence Inn Philadelphia Valley Forge
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Residence Inn Philadelphia Valley Forge
Residence Inn Philadelphia Valley Forge
Residence Inn Philadelphia Valley Forge
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54 Reviews from our TripAdvisor Community

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Traveler rating
    21
    16
    7
    7
    3
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12
6
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19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
    (54)
  • Mar-May only
    (15)
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Millbrae, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 18, 2015

When we arrived late Thursday evening, May 21, Realdi checked us in, gave us information and made us feel at home and welcome. We needed assistance with our bags and Realdi cheerfully and quickly volunteered to assist us. This was a big comfort to us. As we continued our stay, all the staff members we met - Bernice, Bernadette, Pamela,... More 

Was this review helpful? Yes
Naples, Florida
1 review
5 of 5 stars Reviewed May 12, 2015

I am a Marriott fan although I haven't had as many opportunities to use their properties as I would like. This is my first experience with Residence Inn and a wonderful surprise. Not that I was suprised it would be nice, but it way exceeded my expectations. It is well located in Chester County just outside downtown Phila. Good access... More 

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Washington
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 28, 2015

We stayed 2 nights due to family death and were very well taken care of by understanding staff. We will return. Nice complimentary breakfast and not hurried. Someone always there to look out for our needs. Small but satisfactory workout room.

Was this review helpful? Yes
Philadelphia, Pennsylvania
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 13, 2015

We chose this hotel because we are working on our next level (gold). It does not disappoint , PHIL at the breakfast is so personable and engaged with guests. The rooms are HUGE, with kitchen (FULL!!!) and a nice suite overall. Truly what i'm getting used to a MARRIOTT hotel, staff is great and property is great. Near lots of... More 

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Red Lion, Pennsylvania
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 8, 2014

Stayed here Nov 24 for 1 night for business...Nice staff and very friendly...enjoyed the sangria get together and had a nice talk with one of the staff (Lucia)..breakfast was excellent...only problem I had was the person over top of me they walked a little too heavy...so request a top floor...

Was this review helpful? Yes 2
Lima, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 10, 2014

This is the second time staying this hotel. Although it is clean the housekeeping staff seem incapable of replenshing the simple things like coffee and dishwasher soap. Everytime that I call to say they forgot the office staff tell me they are out but somehow seem to find some. I still have two and half weeks to be here and... More 

Was this review helpful? Yes 1
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear katzville3, I am so sorry to hear your about your issues and I would like to discuss this further since you are still at our hotel. I understand your frustration and want to get this fixed for you. I can be reached at the hotel 610-640-9494 ext. 2001 or ri.phlbw.gm@marriott.com. Sincerely, Bernice More 

Johnson City, Tennessee
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 9, 2014 via mobile

I am a loyal marriott customer and travel a ton for business. I wish every residence inn lived up to the standard of this one. Surpassed expectations and customer service was certainly felt. Thanks for the wonderful stay...if I'm ever back in the area I will be staying here without a doubt!

Was this review helpful? Yes 1
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear jenzekowski, Thank you so much for your kind review of our hotel! I am so glad that you enjoyed your stay and I appreicate you taking the time to share your positive feedback. Thank you for being a loyal Marriott customer and we look forward to seeing you again on your next trip to Valley Forge! More 

Pennsylvania
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 9, 2014

I stayed in the king loft with my daughter and her 2 daughters. It was large enough to give me the privacy that I enjoy. I was able to join them in the living room area if I cared to. It was very convenient having a full size refrigerator as well as a microwave. I enjoyed the fitness center and... More 

Was this review helpful? Yes
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear Mur40, Thank you very much for your wonderful review of our hotel! I am so glad to hear that you and your family enjoyed your stay in one of our Penthouse Suites. I appreciate you taking the time to share your thoughts and kind feedback. We hope to see you again when your travel plans bring you back to... More 

Washington, DC
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 30, 2014

Five words, "Ms. Tia and Ms. Bernadette!" And you better know it!!! These two women were the epitome of customer service. If you want to be treated right, you might want to hope that these two ladies are on the clock to assist you. I really appreciate the personal consideration they gave to us during and after our stay. In... More 

Was this review helpful? Yes 1
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear sensaytionallaydee, Thank you so much for the great review of our hotel and especially recognizing our front desk associates: Bernadette and Tia! They were so happy when I shared your review with them! We are so glad that you enjoyed your stay and we look forward to seeing you again next time you are in Valley Forge! More 

Morgantown, West Virginia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 15, 2014

The staff at the hotel were very nice. They were training a new girl and she messed up my credit card by charging the wrong amount but the staff took care of the whole thing. Called my bank for me and had the charges removed. To make up for the mistake, they did not charge me the extra charge for... More 

Was this review helpful? Yes 1
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review

Dear for2nafish, Thank you so much for taking the time to review our hotel. We appreciate your kind comments about our hotel and team. I apologize once again for the error upon check-in and I am glad that we were able to resolve it to your satisfaction. We look forward to seeing you again on your next trip back to... More 

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