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BEST WESTERN Garden Inn

3.0 of 5 101 Gosai Drive, Bentleyville, PA 15314
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Certificate of Excellence 2014
BEST WESTERN Garden Inn
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BEST WESTERN Garden Inn
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89 reviews from our community

Traveler rating
    51
    23
    10
    4
    1
See reviews for
47
18
7
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
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  • All months
    (89)
  • Mar-May only
    (18)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (15)
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easton, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

Rough looking exterior. Outside doors not locked. Room very small. Hotel very overpriced. Internet was slow as molasses. When checking out, the hotel clerk charged me for a pet. I disputed the charges, since I have no pets. I would not recommend this hotel. I plan on returning to the area in February 2015 and will not stay at this... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. I apologize that you were not satisfied with your stay. We welcome all comments, so that we may improve our guests' experiences. We appreciate your review and hope you will consider being our guest again. More

Warren, New Jersey
Top Contributor
141 reviews 141 reviews
129 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel itself is pretty good. Spacious and clean room, swift wifi. Though not too much dining choices around, there's no other options in a small town except for an HIE next door. A renovation in the lobby area is undergoing, and there's nothing wrong about that if the hospitality has not been taken away by the renovation. The front... More

Was this review helpful? Yes 1
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. I'm pleased that you enjoyed your clean and spacious room. I apologize that you did not feel welcome. I will address your comments with our front desk staff to ensure improvement. Thank you for being our guest and we hope that you will stay with us again! More

Monroeville, Pennsylvania
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 30, 2014

We found the staff to be friendly and helpful but the front desk was very makeshift and the breakfast room was small and short on items like fresh fruit. I think the guests should have received some form of compensation. If you are not reducing the room price then at least give them a free cookie or something.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. I apologize that our renovations were the cause of your stay not being great. We understand that our guests want to walk into a beautiful lobby, and that is why we're renovating. In the meantime, we're making every effort to ensure that our guests know about the renovations (it's on... More

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 26, 2014

There is no lobby, reception area, or breakfast room during the hotel renovations and price is high for what you get. Clients are able to walk to a close by hotel for breakfast and at least rooms are clean and updated. we drove around the hotel to find a side door to enter only to find a small table with... More

Was this review helpful? Yes 1
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. I'm pleased that you enjoyed your clean and updated room. We do have a deluxe continental breakfast available and we also invite our guests to go to our sister property for a hot breakfast, if they are so inclined. We always strive to provide our guests with excellent customer service,... More

Arlington, United States
1 review
2 of 5 stars Reviewed August 23, 2014

The hotel is undergoing a renovation that began in January 2014. By August 2014, not much visible improvement had been made. The price for the room was definitely steep considering how awkward and unattractive the lobby area is.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. Although, I'm perplexed as to the source of your information (it's baffling to consider that our lobby would be shut down for 8 months!). The lobby/public areas renovation began in July 2014. I do apologize for any inconvenience you encountered during your stay. Presently, we're using a side entrance instead... More

Leesburg, VA, United States
1 review
5 of 5 stars Reviewed August 9, 2014

We've been staying during our annual family reunion for over a decade. This is the best Best Western we've stayed at in all our travels. The bedrooms have 2 queen beds (not always easy to find) and everything is kept updated and is always comfortable, clean. The hotel feels more luxurious than what we'd expect to find in a small-town... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Wow, thank you for the awesome, 5 star review! We are extremely proud to know that we have provided you and your family with a wonderful, clean, and comfortable stay during your annual family reunions. We appreciate that you notice all of our updates and our owners' pride and dedication in providing all of our guests with the 'Best' Best... More

West Virginia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2014

This is a great motel stayed here for 4 days and have booked another room next week the motel is very clean nice big rooms bath room was spotless big flat screen TVs the only draw back is they are remodeling the front desk area so you have to enter through the side door but that's fine by me anytime... More

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you very much for your 5 star review! I'm happy that you enjoyed your spotless, large room and that the remodeling didn't disturb your stay. We can't wait for our guests to be able to enjoy our newly renovated front desk, breakfast room, and public areas. The renovations should be completed in a few weeks. Thank you for taking... More

Mississauga, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 13, 2014

I stayed for 2 days of solid rest and this location was right for that. Town is small and little to do in the immediate area. Some pleasant drives in the country for relaxation. Nice park nearby that is well maintained

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

I'm pleased that you had a restful and pleasant stay at the Best Western Garden Inn! Thank you for taking the time to write a review and we hope to have you as our guest again! More

Philly metro, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

I arrived late and stayed brief however I loved the room and decor and the staff is friendly, I am a career hotel employee with many brands and the woman that checked me in on the Night Audit shift --Sorry forgot name-- we talk and chatted like old friends catching up..

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Wow, what a fabulous review! I'm thrilled that you had an awesome stay; from the warm welcome you received to a clean and comfortable room that you loved. Our goal is to provide every guest with a superior experience and I'm happy to hear that you had one. Thank you for writing a review and we hope to have you... More

SUFFOLK
2 reviews
5 of 5 stars Reviewed July 8, 2014

We always book here when coming back "home" for family functions. Wouldn't stay anywhere else!! The staff is very friendly and courteous. Access to easy on off ramps to the interstate. I have to type 200 characters and don't know what else to say other than the Best Western is the place to stay!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review! I'm thrilled that you love our hotel and have been a loyal guest. Thank you for your recommendation and we look forward to your next visit! More

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Additional Information about BEST WESTERN Garden Inn

Address: 101 Gosai Drive, Bentleyville, PA 15314
Phone Number:
Location: United States > Pennsylvania > Bentleyville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Garden Inn 3*
Number of rooms: 83
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Also Known As:
Best Western Garden Hotel Bentleyville
Best Western Bentleyville
Bentleyville Best Western

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