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BEST WESTERN Garden Inn

3.0 of 5 101 Gosai Drive, Bentleyville, PA 15314
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Certificate of Excellence 2014
BEST WESTERN Garden Inn
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BEST WESTERN Garden Inn
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99 reviews from our community

Traveler rating
    54
    27
    12
    5
    1
See reviews for
51
22
7
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (18)
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Kingston, Rhode Island, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were traveling back home after a 9 hour drive. We jsut wanted a pet friendly nice, clean place. The Best Western offered a pet fee of $20 and room at $116 (AAA rate). While it seemed pricey and a bit high for our budget it was well worth the stay. I have paid twice as much and not had... More 

Review collected in partnership with Best Western

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Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel many times over the years and for some reason I've never written a review. allow me to correct this-this hotel is consistently clean, quiet and comfortable. The entire staff from John Kadash to the housekeeping staff are always helpful, pleasant and attentive. The lobby/breakfast area has been tastefully renovated recently and is very nice.... More 

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Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your lovely review! We appreciate all of your kind words; it makes our day to know that our guests appreciate all of our efforts! Thank you for being a loyal guest and we look forward to your next visit! More 

Pottstown, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We always enjoy staying at this hotel as it is close to our families. It has all the facilities we need. We like a room that has a sofa as well as a bed. that way we can sit up and read or use our tablets. The new décor is lovely. The mattress and pillows helped me to sleep like... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you so much for your excellent, 5 star review! I'm very happy that you enjoy your stays with us and that you appreciate all of our upgrades. We greatly appreciate your loyalty! More 

Harrisburg, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I was very happly with my stay thrie was construction near and at the hotel but the hotel and rooms were well prepared.Service was excellant and the food quality of the breafast was near home cooked status

Review collected in partnership with Best Western

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Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

We greatly appreciate your kind words! Our staff strives to provide every guest with clean and comfortable accommodations. We love to receive feedback that we've accomplished that goal! Thank you for taking the time to write a review and we hope to have you as our guest again! More 

Plymouth,PA
Contributor
17 reviews 17 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed December 14, 2014

We were at a college nearby to attend graduation. This hotel was on the college website.The first floor of this hotel is under construction. So, I dont know why the manager put us right in the thick of construction, with other rooms available on other floors. No workout room during this time. People from breakfast could get a bird's eye... More 

Review collected in partnership with Best Western

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Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your review. We appreciate all of our guests' feedback, as this aids us in continually improving our hotel. Our first floor hallways are being painted and new ceiling is being installed. I apologize that this was an inconvenience to you. There were no other nonsmoking rooms available the night of your stay; all that we had available... More 

rockville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

A good and clean hotel. The staff was very nice. The breakfast was good. The breakfast could use some breakfast meats. The grounds were clean but muddy for our dogs. Best part is a pet friendly hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

We appreciate that you took the time to write a review to provide us with feedback from your recent stay. I'm pleased that you enjoyed our clean hotel and friendly staff. We're happy to accommodate your four legged family members as well! Our hot breakfast does include either: bacon, sausage, or sausage gravy every day. Thank you for being our... More 

El Paso, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 23, 2014

The common areas were under construction so it was a mess as well as loud. There is one elevator that is so busy it's faster to take the stairs. Also, there were no vending machines so you had to walk to the hotel next store for soda and snacks. Overall, the hotel is not ready for travelers.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your review. Our lobby/public areas renovation is nearly complete. I apologize that your stay was not satisfactory because of the renovation. Work is accomplished between 9am - 7pm, so there's not any disruption early or late for our guests. We do have a vending machine and sell soda from the front desk; I apologize you were not... More 

Pickerington, United States
1 review
4 of 5 stars Reviewed November 17, 2014

This is a great place to stay, most of the remodel is complete which has opened up the lobby area and with plenty of room for breakfast or watch the kids in the pool area. The location is easy access to I-70 east or west with easy access to pittsburg or new stanton

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Thank you very much for taking the time to write a review! We are pleased that you enjoyed our location and our newly remodeled lobby area. We hope to have you as our guest again, so that you may experience all of the lobby/public areas improvements! More 

Rineyville, United States
2 reviews
3 of 5 stars Reviewed November 2, 2014

This Best Western just didn't make the grade I have come to expect from BW. The front desk was understaffed so service suffered. Lobby renovations caused multiple frustrations. stairwells were musty and unsecured to the outside and interior hallways smelled of urine.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

I apologize that your stay was not satisfactory. Our staff strives to provide an excellent stay to all of our guests and I am disappointed that this was not your experience. Thank you for taking the time to write a review and I hope you will consider being our guest again. More 

Elizabethville
2 reviews
5 of 5 stars Reviewed October 24, 2014

Everyone doing everything they could for us, and a great nights sleep, topped off with a A+ breakfast. Plenty of hot water, and internet was fast. Plenty of parking, and a great pool. This hotel is in the final stages of construction but there was no problem having a enjoyable nights stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica B, Front Office Manager at BEST WESTERN Garden Inn, responded to this review

Wow, thank you very much for your awesome, 5 star review! We are thrilled that you enjoyed your stay at the Best Western Garden Inn. We appreciate your understanding regarding our renovations. The major part of the public areas renovations are nearly complete and we are excited for our guests to experience the beautiful new lobby and front desk! It... More 

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Additional Information about BEST WESTERN Garden Inn

Address: 101 Gosai Drive, Bentleyville, PA 15314
Phone Number:
Location: United States > Pennsylvania > Bentleyville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Garden Inn 3*
Number of rooms: 83
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Also Known As:
Best Western Garden Hotel Bentleyville
Best Western Bentleyville
Bentleyville Best Western

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