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Holiday Inn Express Philadelphia NE - Bensalem

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1329 Bristol Pike, Bensalem, PA 19020 (Formerly Hampton Inn Philadelphia Northeast / Bensalem)
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Holiday Inn Express Philadelphia NE - Bensalem
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Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia Beach, Virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Clean. Nice outdoor pool. Attitude at check in Remarkable. Comp breakfast hot and cold Breakfast was above average, too. You can bet that I will go there the next time that I go through Bensalem to visit my Maid of Honor for my wedding 27 years ago.

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Suffolk County, NY
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spend a few nights with my family and the staff was extremely friendly, room was clean, the free breakfast was very good. The staff will bend over backwards to please a guest. Rooms are nice, the beds are very comfortable. The pool was clean. Overall good hotel!

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HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

This is such a kind review! It is wonderful to hear that our staff made such a good impression and that you enjoyed your stay. We try very hard to ensure that your room is clean and comfortable; and that you are treated well here. Thank you so much for sharing your experience with us. We can't wait to see... More 

Israel
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We had some trouble with our reservation, probably our fault, so we got two of the last few rooms, ours were "accessible" rooms. The rooms were comfortable and clean. The main problem was the shower, since it was a walk in shower, the whole room flooded. the same thing happened in my colleague's room. we both used all our towels... More 

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HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you very much for sharing your experience with us. I am glad to hear that overall, your stay was enjoyable. But I am, however, sorry that you experienced such an annoying problem with the shower. I am especially appreciative that you brought this issue to our attention, as we are now in the process of coming up with a... More 

Springfield - Delaware County, Pennsylvania
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I can not say enough about this and all Holiday Inn express locations~ On July 18, 2015 we stayed here with a large group for a wedding~ The place was super clean rooms are great in size~ we booked a mini suite and loved it~ Great wait staff as well

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HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Woo hoo! Thank you such much for this wonderful review. I am so glad to hear that you enjoyed your stay. I hope the wedding was amazing and that everyone else was equally comfortable here. We can't wait to see you again for your next big event (or small one). More 

Grand Rapids, Michigan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall check-in was easy, breakfast was nice. Room was nice but the bathroom was extremely small. We had 4 people in the room as we were traveling with a group and the bathroom was not very practical. It was literally half the size of the bathroom in a newer HIE in PA that I recently stayed in. Room was clean... More 

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HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that overall you had a pleasant experience and that you were able to take advantage of our pool! I'm sorry you were not happy with the size of the bathroom. The next time you stay with us, I recommend booking a room with... More 

Winston Salem, North Carolina
3 of 5 stars Reviewed 2 weeks ago

Pros: 1. Comfortable bed. 2. Separate seating area/room with door closing off bedroom. 3. Hot breakfast with eggs, sausage. 4. Two TVs, one in bedroom, one in sitting area. 5. Sink / bar separate from bath. Cons: 1. AT&T wifi would not allow me to reconnect after I suspended my laptop. It had a strong signal, but their authentication setup... More 

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HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for taking the time to share your experience with us. I am very glad to hear that the room itself was comfortable and clean during your stay. This is a top priority for us and we strive to make sure every guest room meets our standards. I am sorry to hear about the trouble you had while trying... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome doesn't event cover it! The staff: impeccable! Hotel itself: eh Overall would I come back to this hotel: even if it meant driving far out of the way! We arrive late in the evening (11:30ish) and were greeted with a pleasant staff member. They were expecting us and check in was super fast. She provided good directions and where... More 

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HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Woo hoo! I am so happy to hear all of the kind comments you had to share about our staff! It is always reassuring to hear that they were able to resolve a problem you encountered, as this is a top priority for us. We never want a guest to walk away unhappy, and while I am sorry that you... More 

Pottstown, Pennsylvania, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first visit to this hotel and I was pleasantly surprised- it's not brand new but it is very clean and comfortable. Has a nice pool as well. I didn't take advantage of the free breakfast but others told me it a nice set up. The beds were extremely comfy and the bathroom small but was nicely appointed... More 

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HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you very much for your review. I am very glad to hear that we exceeded your expectations. While we are not a brand new hotel, we were completely renovated within recent years and take great pride in our appearance! I hope that you will visit us again in the future so that you can have an opportunity to take... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This HIE was great on every level as our group of 51 adults and seventh graders stayed with them on the last night of our end-of-year trip (June 12, 2015), When we became stranded at the hotel due to motor coach air conditioning problems, the entire staff here were even more accommodating, allowing us to store our considerable luggage in... More 

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HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

What an awesome review! I am so glad that we were able to make you feel comfortable while you waited for your bus to get fixed. I know that an unexpected problem like that can surely put a damper on your trip and I am very relieved that we were able to help keep everyone entertained. It was a pleasure... More 

Redding, California
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Very friendly staff and very nice rooms- there was plenty of parking even though the hotel was full. This location is about 15 minutes from downtown Philly. Far enough away so it is quiet and peaceful but close enough so that you don;t have to drive for along time to get to where you wanna go.

Was this review helpful? Yes
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you very much for your kind review. We are glad to hear that you enjoyed your stay and that the location was convenient for you. We look forward to seeing you again on your next visit to Philadelphia! More 

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