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All 9 Bensalem hotels

Holiday Inn Express Philadelphia NE - Bensalem

2.5 of 5 Hotel   |   1329 Bristol Pike, Bensalem, PA 19020 (Formerly Hampton Inn Philadelphia Northeast / Bensalem)
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Holiday Inn Express Philadelphia NE - Bensalem
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70%
Ranked #3 of 9 hotels in Bensalem
A recent review
4 of 5 stars reviewed 1 week ago
Latoya R Philadelphia
  • Reviews (64)
  • Photos (39)
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  • Room tips (16)
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64 people have reviewed this hotel

Traveler rating
    23
    22
    8
    5
    6
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20
6
4
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Philadelphia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here for a family reunion. Holiday Inn Express gave our family a pretty good rate of $109/night. We were able to get a queen bedroom with a separate living room area. There was a TV in the bedroom and a pretty comfortable queen size bed. The heat and air conditioner worked well. The living room area had... More

Was this review helpful? Yes
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thanks you for your positive review. We hope to see you again soon! More

Candia, New Hampshire, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Had a last minute addition to our travels so I called to ask for a roll a way bed to be added to the room which they said they couldn't guarantee it would be available. I tried to explain that we were traveling from several hours away and wanted to make sure that my mother, a senior citizen would have... More

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Good evening. I am sorry you had such a bad experience at the Holiday Inn Bensalem. Unfortunately, the review has appeared for the Holiday Inn Express Bensalem. I know this because several of the details you mention jus to not apply to our hotel, We are not under renovation as we completed a full renovation just over a year ago,... More

Chicago, IL
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We were here 4 nights - the last three were the 4th of July weekend. Here is what we noticed: Good things: 1. Free breakfast. 2. Free WiFi in the rooms. 3. Easy on and off of I-95 4. Good location for Sesame Place 5. Free parking 6. Sofabeds in the room. Bad things: 1. The breakfast ... isn't very... More

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thanks for your review. We know that on busy weekend mornings, the breakfast can get overwhelmed. Of late, we have been putting out additional food and coffee stations when we expect to be busy. I am sorry that we failed to anticipate how busy the hotel would be on the night of July 4 and we apologize for our oversight... More

Brooklyn, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Really loved the place! Was surprised thinking its a regular holiday inn ,but it's newly renovated and very nice for the price. The customer service was quite good as well.would definitely stay there again.

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thanks for you nice review. We work hard on our personal customer service. We hope to see you again, and hope that we can earn additional stars. More

Miami Beach, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Holiday inn this past weekend for my friends wedding, by far this was the best hotel service I have ever received.... While there were ac issues in my room, the staff resolved it right away and the manager followed up by delivering me a personalized card and 30.00 off my stay! The staff really do care... More

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HIEBensalem, Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for your excellent review. Be assured upper management does read these comments and those on all websites. We hope to see you again soon. More

1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great stay with my family!! Love the comfy bed and the curteious staff. We enjoyed a great breakfast and some relaxing time by the pool. The manager on duty was very helpful with directions and recommending places to eat. Gevin Morris was a bug help!!! I could not thank him enough! And Katie was very sweet to my... More

Was this review helpful? Yes
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for your great comments. I have recognized Gevin and Kate personally as they consistently deliver the level of service appreciated by our guests. More

2 reviews
1 of 5 stars Reviewed 3 weeks ago

Once again I was forced to choose this property to stay at. (All other local property's were booked) I have stayed here several times during the last 4 months and each time have had a bad experience with the management not being able to keep the hotel quiet after hours. It is currently 3rd and I am still not being... More

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Good afternoon, I was distressed to see the second negative review. Please contact me directly to resolve your issue. We make every effort to keep the hotel quiet and comfortable.Unfortunately, we cannot always control the behavior of other guests More

1 review
5 of 5 stars Reviewed 4 weeks ago

this hotel is outstanding. From management to the house keeping. the entire staff were gracious, professional, and most of all accommodating. There amenities are great, breakfast, Tuesday evening mixer, cleanliness of the rooms and the pool area. I would like to pay a special thanks to Mrs. Johnston, Gevin, Susie, Katie, Brittney and all the staff. One more thing house... More

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank for your recognition of our staff, myself included.We hope to welcome you again soon. More

Wauconda, IL
Top Contributor
82 reviews 82 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 17, 2014

We were here for 3 nights for a softball tournament. The room was clean and comfortable. You could hear the highway (95, I believe) which was behind the hotel, but the A/C unit did a good job of drowning out the sound. The bathroom was small (so no more than one person could be in there). But it was very... More

Was this review helpful? Yes 2
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for your great comments. We are indeed major highways with very easy access but the building is placed far enough away that there is little traffic noticeable. We hope to see you again soon! More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

As soon as I walked in, Eli(Front Desk Attendant) made me feel right at home, he looked new but handled himself exceptionally well, he looks like he will be a great asset to your operation. I needed a place to hang out for a bit outside of my room and he provided that for me with no problem, he recomended... More

Was this review helpful? Yes 1
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for your great review. I have recognized Eli personally. As I am sure you experienced, all of our staff are friendly and helpful. We look forward to welcoming you again soon. More

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Additional Information about Holiday Inn Express Philadelphia NE - Bensalem

Address: 1329 Bristol Pike, Bensalem, PA 19020 (Formerly Hampton Inn Philadelphia Northeast / Bensalem)
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Philadelphia NE - Bensalem 2.5*
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Also Known As:
Hampton Inn Philadelphia Northeast / Bensalem Hotel Bensalem
Hampton Inn Bensalem
Bensalem Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
141

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