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Holiday Inn Express Philadelphia NE - Bensalem

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1329 Bristol Pike, Bensalem, PA 19020 (Formerly Hampton Inn Philadelphia Northeast / Bensalem)
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1 room 1 adult
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Holiday Inn Express Philadelphia NE - Bensalem
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136 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had a wonderful stay at here. The room was a mini suite with a large living room area, desk and wet bar area with a mini fridge. The bedroom was separate and had a very comfortable bed, spotless sheets plenty of lighting and an extra arm chair for additional seating. An hour after checking in the front desk clerk,... More 

Helpful?
1 Thank Dulcé S
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you so much for the amazing review; I appreciate all of your kind complements. It is wonderful to hear that you enjoyed your stay and were able to take advantage of all of our amenities. I hope that you had a pleasant trip and look forward to seeing you again on your next visit! More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed four days here. The good things: - Friendly, helpful and honest staff - clean room - quiet - good breakfast options, they even had ripe bananas! - fridge in room - kuerig (was swapped in my room during stay from old machine) - wifi worked all week The not so good: - while quiet for me, not a lot... More 

Helpful?
Thank Caitlin H
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for the four star review, Caitlin! I am glad to hear that you enjoyed your stay and appreciate all of your kind comments. I am sorry to hear that our location was a bit far from the rest of your group. While we are located about 10 minutes from Street Road in Bensalem, we are directly off of... More 

Moorestown, New Jersey
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The location is kind of hidden off the highway, a little back but it cuts down from noise which is great. Parking is free, also great. The staff were very friendly. The hotel itself was dark, and our floor (3rd) smelled of mold/ mildew. Our room way ok, the sheets were clean and so was the bathroom. I was not... More 

Helpful?
Thank lakellett
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for taking the time to tell us about your recent stay. I am glad to hear that you found our location convenient and hope that you enjoyed the wedding you came for. I am sorry that your overall impression did not exceed your expectations. We strive to provide a comfortable and welcoming environment and I am sad to... More 

Knoxville, Tennessee
Level Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Brought a group of drivers to Bensalem for advanced driver training. There are a few things management needs to change and that is it how staff and guests interact. The staff I had contact with, they seriously lacked people skills they weren't rude. They did a professional job but there was nothing beyond that. No smiles, just droopy faces. People... More 

Helpful?
Thank terryhawks
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you very much for taking the time to tell us about your stay. I appreciate all of your kind comments about our hotel and am very pleased to hear that you enjoyed your stay. However, I am surprised and saddened to hear that you had a less than positive experience when interacting with our staff. A friendly and accommodating... More 

Greenbelt, Maryland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our first impression was not fantastic. The night after the blizzard the parking lots around it had been well plowed, but theirs was slushy and had many unplowed places. Getting out of the car directly in front of the door was unpleasant for my elderly mother whose feet kept sliding out from under her. The same problem existed the next... More 

Helpful?
Thank polanka221
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for taking the time to tell us about your recent stay. I am glad to hear that overall, you were pleased with your stay and I appreciate all of your compliments. While our team was working extremely hard to keep up with the snow during this most recent blizzard, I am very sorry to hear that you had... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel two separate times this month. During both visits the hotel was clean and the breakfast was good. The only complaint I have about the breakfast is that they have no waffle maker and the pancake maker makes one tiny pancake at a time and it is not good. Throughout my visits I rarely saw anyone... More 

Helpful?
Thank kabltalbot
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for taking the time to tell us about your stay. I am happy to hear that you were pleased with our accommodations and were able to take advantage of all of our amenities during your visits. I am sorry to hear that our staff did not exceed your expectations, as we always strive to provide a very welcoming... More 

Williamsport, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were in town for a futsal tournament with a large group of people. The rooms were clean and comfortable, the hotel staff friendlier and more helpful than almost any other hotel I have ever stayed in. We were all able to find something we liked for breakfast. There are many and varied restaurants close by. We would definitely stay... More 

Helpful?
Thank Kathy S
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you so much for all of the wonderful compliments! I am thrilled to hear that our hotel staff exceeded your expectations and am glad that you were able to take advantage of our amenities. We can't wait to see you again for your next tournament! More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Holiday Express in Bensalem last weekend. I really liked that it was near a variety of places to eat, and close enough to walk to. The staff was extremely nice, and helpful. The entire place from lobby to room was clean. The room was a suite, which is always nice. My stay there was very comfortable... More 

Helpful?
Thank Sonya K
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for your kind review. I am happy to hear that you enjoyed your stay and appreciate you choosing to spend your weekend with us! I look forward to passing all of your wonderful comments along to the rest of our staff, and can't wait to have you back in the future! More 

Newport News, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015

From check in to check out every single person we met who works there was friendly. The housekeepers do an amazing job and there wasn't a flaw in sight. We stayed for 2 nights and were very much comfortable. The bed and bedding were very cozy, there were plenty of places to sit and stretch out. The rooms were pretty... More 

Helpful?
Thank Synthetikk
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you so much for this fabulous review! I am so pleased to hear that you had such a wonderful experience and appreciate all of your kind comments. I cannot wait to share your comments with the rest of our staff; it is always reassuring to hear that their hard work does not go unnoticed! Thank you again for taking... More 

Philadelphia, PA
Level Contributor
109 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed November 9, 2015

As my niece was getting married this weekend at a nearby country club, a bunch of stayed at the Holiday Inn Express in a block of rooms set aside for the occasion. I'm going to be honest - hearing the words "Holiday Inn", I wasn't expecting a lot; boy, was I ever wrong! First off, the place is roomy and... More 

Helpful?
Thank RealPegster
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for the wonderful review. I am happy to hear that you had such a pleasant experience. I hope the wedding was wonderful and everyone enjoyed their visit. We can't wait to see you again for your next special event! More 

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