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Holiday Inn Express Philadelphia NE - Bensalem

2.5 of 5 1329 Bristol Pike, Bensalem, PA 19020 (Formerly Hampton Inn Philadelphia Northeast / Bensalem)
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Holiday Inn Express Philadelphia NE - Bensalem
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Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem
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86 reviews from our community

Traveler rating
    38
    27
    8
    5
    8
See reviews for
32
7
4
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woodbury, Minnesota
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I found the holiday Inn located in Bensalem, PA very pleasant and clean. The room service was exceptional and it was very quiet there. The staff was very accommodating and professional. I have stayed here several times before and always find it to be very enjoyable. Thanks for such a wonderful visit, even though I'm here on a business related... More 

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thanks for your great review. We look forward to welcoming you again in the future. More 

Bergenfield, New Jersey
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 3 weeks ago

We attended a wedding at the Mansion in Bensalem, staying at the Holiday Inn Express. Mansion about a 5 minute ride to the Mansion. Holiday Inn staff very accommodating, rooms very clean, printed directions for us to the Mansion as we were out of state. Had complimentary b'fast in the a.m. - eggs, sausages, buns, pancakes, fruit - a lot... More 

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for your great review. We are proud of our reputation for great service delivered by our dedicated staff. More 

Hummelstown, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

Had an unplanned extended stay after a wedding when my father had a heart attack. This hotel was less than 5 minutes from the hospital, so I checked in and ended up being there for over 2 weeks. The staff was AMAZING!!! From the front desk to the breakfast attendants to the Front Office Manager Gevin to the General Manager,... More 

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HIEBensalem, Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Wow! I couldnt have said it better myself. Thank you. More 

Northumberland, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 3, 2014

Hotel was easy to find! I needed a good spot outside of Central Philly but not too far, and it was also close to my travel to NJ. Hotel is extremely clean, rooms are nice as well as quiet. Bathroom is a tight fit, but that's not really a big deal. I'm assuming they recently did renovations because everything looked... More 

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HIEBensalem, Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thanks for the great review. We are proud of our friendly staff and spotless hotel More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 21, 2014

I made a reservation to stay here through the IHG website and call center. Upon arrival Saturday night, Eli indicated there was no reservation. I brought up the reservation on the internet. Eli disputed the reservation number claiming their reservation numbers were longer. As a Platinum Elite member, my reservation is guaranteed. Eli made no attempt to find other lodging.... More 

Was this review helpful? Yes 1
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Once again, I apologize for the inconvenience and how the situation was handled. I have taken the steps we discussed on the phone with the indivdiual involved and processed a reimbursement for the monies you spent at an alternate hotel. When something goes wrong, we handle it as quickly as possible and endeavor to exceed guest expectations of how a... More 

Washington, D.C.
Top Contributor
96 reviews 96 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed October 19, 2014 via mobile

We made our reservations through the national reservation center, but we will never know how good or bad this hotel is -- when we arrived at 11 p.m., having double checked with the call center that we were booking this property, our reservation didn't exist. The baffled associate who looked like a deer in headlights sent us to the business... More 

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

I am sorry that your reservation was somehow lost between the central reservation service and the hotel. I have already been in touch with them to find out how this happened and to prevent it from happening again Glitches like this are such a rarity that I am certain that your reservation is the same one.. I apologize that we... More 

Ozone Park, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 19, 2014

My friend and I have been going to this hotel for at least 15 years, we travel from NY to go to Franklin Mills and this hotel is an excellent location, the staff has always been very accommodating in giving us a room we ask for , it is easy for us to load our car after 4 days of... More 

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for your great review. We look forward to seeing you next year when Franklin Mills will be Philadelphia Mills with more exciting upscale stores - like The North Face. More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 1, 2014

I don't write many reviews on here but this hotel deserves it. From the moment I walked in, the staff could not do enough to make my stay amazing. The manager came out and greeted us and he actually gave us a rate $10 less than what we booked it at! The room was immaculate and the bedding is like... More 

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you so much for your great review. More 

Woodbridge, Virginia
Top Contributor
153 reviews 153 reviews
40 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 23, 2014

Quick check in by pleasant employee. Room was clean and neat. Beds were doubles, so it was a little cramped for the three of us, but that wasn't HIE's fault. Next time I will book a queen or king with a roll away. Breakfast was very good with a hostess who did everything to make sure we were happy. Hotel... More 

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HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

thank you for your nice review. I am sure you will love our queen mini-suites which feature a bedroom with a queen bed and flat panel TV, a wet bar with refrigerator and a separate living area with a work space, sofa bed and second TV. More 

Nashville, TN
Top Contributor
129 reviews 129 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 22, 2014

Just travelling to Philly and didn't want to spend a lot of money on a hotel in the city so I chose this Holiday Inn. It's right off the interstate and easy to get to Philly. The room was spacious and had a fridge, however the bathroom was really small. Overall a good pleasant stay.

Was this review helpful? Yes
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thanks for you positive review. Some of our guests tell us that they use the wet bars for additional counter space. I apologize that there is no way to increase the size of the bathrooms! More 

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Additional Information about Holiday Inn Express Philadelphia NE - Bensalem

Address: 1329 Bristol Pike, Bensalem, PA 19020 (Formerly Hampton Inn Philadelphia Northeast / Bensalem)
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Philadelphia NE - Bensalem 2.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Hampton Inn Philadelphia Northeast / Bensalem Hotel Bensalem
Hampton Inn Bensalem
Bensalem Hampton Inn

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