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Holiday Inn Express Philadelphia NE - Bensalem

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1329 Bristol Pike, Bensalem, PA 19020 (Formerly Hampton Inn Philadelphia Northeast / Bensalem)
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Holiday Inn Express Philadelphia NE - Bensalem
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Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem
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98 reviews from our community

Traveler rating
    43
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    10
    6
    8
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34
8
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The management and staff were a big help in ensuring my company and its clients were well treated. The Holiday Inn Express Philadelphia NE is truly a "home away from home." Will recommend to all my friends and associates for many years to come

Was this review helpful? Yes 3
HIEBensalem, Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you very much for your comments. We were glad to have you and hope you visit us again. I will be sure to let the staff know that you had a great stay. Sincerely, Hotel Management More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for one night while in town for work, the hotel is conveniently located right off the highway and close to the city. The hotel was spotless clean, the bathroom and bedrooms immaculate. Was pleasantly surprised to find out that we were offered a discount to join a rewards program with the Holiday Inn Express! Don't forget to wake... More 

Was this review helpful? Yes 1
HIEBensalem, Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you so much for staying with us and taking the time to write a review. I am happy to hear that the staff took great care of you. It shows that we here at the Holiday Inn Express love what we do. We hope that you continue to stay with us. We hope to serve you again soon!! Sincerely,... More 

New Rochelle, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the Philadelphia Flower Show - March 6 - 8. Beautiful clean room - thanks to our maid - Shakira. Great breakfast - lots of choices - and despite a balky pancake machine - Blanca made sure everyone was served. Would definitely stay again. Very convenient location for exploring Philadelphia and surrounding area.

Was this review helpful? Yes 1
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you for your great review. Both associates have been recognized and we all look forward to your return visit. More 

Bensalem, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed overnight with my oldest. Booked the pizza package. I was pleasantly surprised that the front desk called and offered a discount on the room since the pizza was going to take over 2hr. We skipped the pizza. Overall, clean room, clean bathroom and super quiet. Love the bath & body works soap, shampoo and conditioner.

Was this review helpful? Yes
HIEBensalem, Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thanks for your great review. We look forward to seeing you again. The weather delayed all deliveries that evening. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

For the money that we paid hotel turned to be better than we expected. The rooms were cozy with a little sitting area. The bathroom was little small but since it was clean it worked well for us. There is shopping centre just across the street so you have plenty of food options available. And last but not the least... More 

Was this review helpful? Yes
HIEBensalem, Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

We would like to thank you for staying with us. We appreciate you taking the time to write a review. Here at the Holiday Inn Express we love taking care of our guest. That is our first priority. We hope that you visit us again soon. Sincerely, Hotel Management More 

Rochester, New York
Top Contributor
91 reviews 91 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Many hairs on bathroom floor. Bathroom was very small. Breakfast attendant not very friendly. First day breakfast food was ok but the next day the biscuits were hard as a rock, eggs and sausage were room temperature. They should not over fill the food and let it sit there. Right off I 95 and then a quick 15 minutes downtown.

Was this review helpful? Yes 1
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

I am so sorry your experience did not live up to your expectation. I have taken immediatte action on both issues you raised. Thank you. Please give us another try in the future More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

I've been staying here for 4 months working as a contracter, traveling back home for weekends every 2 weeks. This hotel is a great value - clean, simple, rooms are suite types with granite and 2 HD TVs, excellent breakfast choices especially if you want to eat healthy, and most importantly the staff is very friendly and attentive while being... More 

Was this review helpful? Yes 1
HIEBensalem, Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Thank you. All of the staff have been recognized. A pleasure having you as our guest. More 

Bristol, Pennsylvania
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 3, 2015

I enjoyed my stay here. I notice a coffee stirir and some dust behind the toilet. Also some sort of light or fan was torn from the ceiling and there was exposed wiring. The bed was very comfortable. I do feel a though they better keep up on things here before it turns into a dump.

Was this review helpful? Yes
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

I spoke with Magics by message and was informed that he stayed at another location. The Holiday Inn Express does not have obvious ceiling damage, is newly renovated and well maintained. More 

Philadelphia, Pennsylvania
Top Contributor
54 reviews 54 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 29, 2015

I'm a 150 night plus IHG member. The room was average but the bathrooms are small. For not being a busy night the breakfast selection was not the best. A Bob Evans restaurant can be found with a short walk out the door, major restaurant are within a 2/3 mile drive. There is not a lot around but it is... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

Dear agflag, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We are pleased to read that you found our fitness center well to your liking. However, it is regrettable if the size of the bathroom and breakfast selection did not live up to your standards. Your feedback is of great importance to... More 

1 review
2 of 5 stars Reviewed January 12, 2015

The hotel experience was awesome but the incidentals was 75.00 and I booked on Jan 2 and I called on Jan 12th and spoke to the operations department who assured my money who be returned on my debit card. it is now Jan 13th and my money is still on hold?

Was this review helpful? Yes
HIEBensalem, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this review

I am sorry your funds were tied up for so long. Our hold amount is $50 and I am not sure that your stay was at this hotel. Pleasse call me directly if there is still a problem. More 

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