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Hampton Inn & Suites Philadelphia/Bensalem

2.5 of 5 3660 Street Road, Bensalem, PA 19020
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Hampton Inn & Suites Philadelphia/Bensalem
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Hampton Inn & Suites Philadelphia/Bensalem
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21 reviews from our community

Traveler rating
    15
    3
    1
    0
    2
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8
2
Solo
0
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Milford, Connecticut
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had two rooms there for an 80th birthday party nearby. It was clean new and the staff was very nice. Room was well appointed and I loved the 5 foot shower instead of a tub. Bed was comfortable as always. Will stay here again, for sure! The only thing I could think of that I didn't like was the... More

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Blackwood, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had a blast the staff was nice and friendly,, Rooms where clean and nice.. Pool was clean,towels service awesome.. Breakfast amazing waffle making is the best! I can't tell you how nice and lovely everyone was here the staff was 100% amazing.. If they had a Bar area for adults where they could get a glass of wine or... More

Review collected in partnership with Hampton

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buffalo, ny
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent the weekend at this hotel, and loved the fact that it was brand new . The Staff was friendly but a bit slow, my check in took a bit of time, and we never had our room cleaned as the staff was running late. The staff did switch out our towels but that was all, no cans emptied... More

Was this review helpful? Yes
David D, Director of Sales at Hampton Inn & Suites Philadelphia/Bensalem, responded to this review

I want to thank you for reviewing our hotel and making us aware of some negative issues you had. I apologize for any inconvenience you experienced and we'll do our very best to improve in the areas where we disappointed. Our goal is for a great experience each and every time a guest stays with us. Please reach out to... More

Warwick, PA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is a newly renovated hotel that opened September 2014. I was very disappointed in the public facilities there. The food was horrible and the staff was rude. I used the bathroom in the lobby several times and over a 48 hour period, they didn't replace the soap that was empty or clean the sinks. I asked the front desk... More

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David D, Director of Sales at Hampton Inn & Suites Philadelphia/Bensalem, responded to this review

I want to thank to for taking the time to review our property and make us aware of the issues in the public restroom. I am terribly sorry for any inconvenience or frustration that it caused you during your stay. We pride ourselves on providing the very best experience and we will address your staffing comments at our daily meeting.... More

Shelbyville, KY, United States
1 review
5 of 5 stars Reviewed 1 week ago

In the past it was very difficult to find an affordable quality hotel in this immediate area. This Hampton Inn is a brand new facility with a courteous staff providing excellent service....what else is there to say? We will definitely stay here on our future visits to Philadelphia and will certainly recommend it to our friends and family.

Review collected in partnership with Hampton

Was this review helpful? Yes
David D, Director of Sales at Hampton Inn & Suites Philadelphia/Bensalem, responded to this review

Thank you very for taking the time to review our property. Your overall experience is so very important to us and I'm pleased that you enjoyed your stay here. We certainly look forward to seeing you again in the future. Enjoy your holiday season! More

Canton, Ohio, United States
1 review
4 of 5 stars Reviewed 1 week ago

I found the hotel to be very nice. The staff was excellent and friendly. Parking and location were very good. It was very easy to visit Philadelphia from this location. I would recommend this hotel if you are visiting Philadelphia for a good price, good service and good location.

Review collected in partnership with Hampton

Was this review helpful? Yes
David D, Director of Sales at Hampton Inn & Suites Philadelphia/Bensalem, responded to this review

We appreciate you taking the time to review our hotel and value all comments by our guests. I am pleased that you enjoyed your stay and found our staff to be helpful. We look forward to seeing you again in the future and enjoy the holiday season! More

Tampa, Florida
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is by far the best hotel in this area. From check in with Icy who welcomed us with a smile and wonderful customer service to housekeeping. The breakfast was a wonderful spread especially since its complimentary. Lovely indoor heated pool with a nice seating area and fitness area that exceeded my expectations. Check out was a breeze with... More

Was this review helpful? Yes
David D, Director of Sales at Hampton Inn & Suites Philadelphia/Bensalem, responded to this review

Thank you for taking the time to let us know about your recent stay. I'm so pleased that you enjoyed it and that so many of our team were able to make a positive impression. We hope to see you again in the future and and enjoy the holidays! More

San Antonio, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I was HORRIFIED by the housekeeping staff that opened my door while I was not dressed. The do not disturb sign was posted and she did not even knock. I had to YELL at her multiple times to shut the door. She stood there with the door open about 2 feet and told me that there was someone who wanted... More

Review collected in partnership with Hampton

Was this review helpful? Yes
David D, Director of Sales at Hampton Inn & Suites Philadelphia/Bensalem, responded to this review

On behalf of the hotel, we sincerely apologize for the incident during your stay. We take safety and security issues very seriously at the property. Please if you can take the time to phone the General Manager, he would welcome the opportunity to speak with you personally. More

Yardley, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Looking for a hotel which could handle meeting events. The lobby and meeting room's decor is very warm and welcoming having earth tone colors. The seating arrangements and room is bright. The staff is attentive to every question and willing to be very accommodating to our groups needs. We look forward to working with the Hampton Inn & Suites.

Was this review helpful? Yes
David D, Director of Sales at Hampton Inn & Suites Philadelphia/Bensalem, responded to this review

Thank you for taking the time to stop by and take a tour of the hotel. We're confident that we can provide a wonderful experience to any company that may require an off site meeting. I look forward to working with you in the future. More

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 weeks ago

beautiful rooms and great free breakfast! Very easy to get to from turnpike staff is friendly and very helpful room rate ---99 dollars for Friday night was a value The handicapped rooms were very large and beautiful my family enjoyed their stay and would def stay again!

Review collected in partnership with Hampton

Was this review helpful? Yes
David D, Director of Sales at Hampton Inn & Suites Philadelphia/Bensalem, responded to this review

I appreciate you taking the time to let us know about your stay. I'm pleased that we met your expectations and hope to see you again. Thank you for your valued business! More

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Additional Information about Hampton Inn & Suites Philadelphia/Bensalem

Address: 3660 Street Road, Bensalem, PA 19020
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Philadelphia/Bensalem 2.5*
Number of rooms: 101
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