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All 9 Bensalem hotels

Sleep Inn , Inn & Suites

2.0 of 5 Hotel   |   3427 Street Rd., Bensalem, PA 19020
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Ranked #2 of 9 hotels in Bensalem
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Jeanette43945 North Bergen, New Jersey
  • Overview
  • Reviews (102)
  • Photos (17)
  • Amenities
  • Room tips (21)
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102 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
North Bergen, New Jersey
1 review
4 of 5 stars Reviewed 2 weeks ago

My Mom & I have stayed here many times - we love it. It is clean, the staff is very friendly and the breakfast is great! we highly recommend this hotel. The location is great as well - Philly is only 25 minutes away and Parx casino is only about 5 minutes away. Stay & Enjoy :)

Was this review helpful? Yes
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Dear Jeanette; Thank you for your wonderful review of our Hotel. It has been our pleasure to have served a guest such as yourself. We look forward to your next stay with us, and we hope to continue to preserve the integrityof service to our valued guest Freddy Santos Property Manager More

Top Contributor
62 reviews 62 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First off... it was NOT dirty. The front desk employee very nice. It was convenient for us but that's where the good stuff ends. The wi-fi never did work for us. We only stayed one night, so it was not a big deal; just not ideal. The bed was not really too comfortable, either. It kind of "sank" towards the... More

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Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Hi Tom; On behalf of our hotel let me apologize for our shortcomings regarding your stay. We are evaluating your comments and using them to better serve our guest by improving on our performance and product. Thank you and I do hope you stay with us in the future to reevaluate our progress. Sincerely Freddy Santos Property Manager More

Boston Suburb
12 reviews 12 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed June 11, 2014

Staying here was a terrible experience. Filthy rugs with stains (some sticky), delaminating toilet seat, slow drains and low water pressure in the shower. Windows don't open so you are stuck with whatever odors you eminate and anyone else's excretions that ever stayed there. Cigarette smoke odor though out the half of the 3rd floor that was non-smoking. Elevator broke... More

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Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Hi Todd; We are so sorry that you had a bad experience here with us and I want you to know that we are addressing the concerns that you raised and we are doing our best to make sure our guest are happy. I do hope that in the future you give us a chance at redemption and stay with... More

Milford, Delaware
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 31, 2014

Nice staff but spread a little thin. Room must have had a leak because carpet was wavy. Love the night light for the bathroom. Would stay here again if in the area. Ask at the desk if ice machines are working

Was this review helpful? Yes 1
Freddy S, Manager On Duty at Sleep Inn , Inn & Suites, responded to this review

Thank you for your Stay with Us and we have taken your comments and utilized them to better our hotel by addressing the concerns that you mentioned in your review. we hope that you would again stay with us in the future that we may show you our progress and hospitality More

Greenbackville, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 9, 2014

Booked a non smoking. Strong cigarette odor in the non smoking wing. Stronger smoke odor in the room. sign outside door said non smoking. Guy on the desk came down and noted strong odor. Sprayed some deodorant around room and in vents and said that was all he could do. Ran fan on HVAC to try to reduce odor. I... More

Was this review helpful? Yes 2
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2014

Clean and decent rooms, no complaints at all. The housekeepers are doing great job and the FDC's are also very courteous. Location itself is prime. Will be back again. The only thing I could suggest is to have a swimming pool.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 23, 2014

First time staying here. The room was spacious and nicely decorated. The staff was extremely cheerful and friendly. The bed and bedding was so comfortable that my sleep was very good! The downside was that the carpets were not tight enough to keep up with hotel traffic. They were busy and you sometimes had to wait for front desk staff... More

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Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 22, 2014

1st room broken refrigerator, toilet and TV carpet lifting/wrinkled to the point that it is a trip hazzard, the front dest who was nice moved me to another room, also in poor repair at best carpet was worse. I put a negative review on another site and I got a knock on the door, the manager came in and was... More

Was this review helpful? Yes 1
bayshore ny
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 12, 2014

Grandaughter was playing lacrosse at upenn although hotel was appox 20 mins away it was worth the drive. Hotel was clean room was clean staff was great close to major shopping casino racetrack and huge mall (franklin mills) Lots to do!!!

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hopatcong, nj
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2014

If you are looking for a reasonably priced SUPER CLEAN hotel this is it. The room itself was so clean, did not see any dust on any furniture and the bathroom was really clean. The hallways were clean as were the kitchen area and front desk. The front desk was super friendly and quick. We had a 2nd room non-smoking... More

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Additional Information about Sleep Inn , Inn & Suites

Address: 3427 Street Rd., Bensalem, PA 19020
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn , Inn & Suites 2*
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Also Known As:
Sleep Inn Hotel Bensalem
Sleep Inn , Inn And Suites
Sleep Inn Bensalem
Bensalem Sleep Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
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