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All 9 Bensalem hotels

Sleep Inn , Inn & Suites

2.0 of 5 Hotel   |   3427 Street Rd., Bensalem, PA 19020
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73%
Ranked #4 of 9 Hotels in Bensalem
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 30, 2014
Arlene R Brooklyn, New York
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105 reviews from our community

Traveler rating
    44
    32
    18
    5
    6
See reviews for
38
20
6
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Dover Plains
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

At the dest was this young Indian women with a red dot on her head. I had requested a ground floor room. She accommodated me. When I got to my room I found I was out of reach of WiFi. When I called her she explained that I requested the ground floor room and that I would have to live... More

Was this review helpful? Yes 1
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Dear Vincent; On behalf of our Hotel we wish to apologize for our temporary Wifi outage. and all events that ensued afterwards. As you know; once I became aware of the problem we did everything within our power to correct the situation and eventually did correct the internet issues. Unfortunately, there was an occurrence and you were asked to checkout.... More

Brooklyn, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2014

We've stayed at this location only four times. We just came home from our fourth stay. When we checked in the manager said because we're frequent guests, he's lowering the rate for the first night as we got the second night free, using our points. He's so much nicer than the one in Niantic, CT. At that location, they never... More

Was this review helpful? Yes 1
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

On behalf of our Hotel we thank you for your stay and your great feedback. It has been our absolute pleasure to have you as our guest. We do look forward to your next stay with us here at the Sleep Inn Bensalem. You are one of our treasured Guest. Best Wishes; Freddy Santos Manager More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

I was in the area to visit family and stayed for an ENTIRE week July 1st to the 7th Freddy and the crew really know how to take care of their customers. The hotel is clean safe inviting and the free breakfast was totally yummy even for the late risers like myself there were plenty of things to pick from.... More

Was this review helpful? Yes 1
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Thank you for your stay with us And it has been our pleasure to serve a wonderful guest as yourself. We look forward to your next stay with us. Freddy Santos Manager More

North Bergen, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014

My Mom & I have stayed here many times - we love it. It is clean, the staff is very friendly and the breakfast is great! we highly recommend this hotel. The location is great as well - Philly is only 25 minutes away and Parx casino is only about 5 minutes away. Stay & Enjoy :)

Was this review helpful? Yes 1
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Dear Jeanette; Thank you for your wonderful review of our Hotel. It has been our pleasure to have served a guest such as yourself. We look forward to your next stay with us, and we hope to continue to preserve the integrityof service to our valued guest Freddy Santos Property Manager More

Ohio
Top Contributor
68 reviews 68 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed June 24, 2014

First off... it was NOT dirty. The front desk employee very nice. It was convenient for us but that's where the good stuff ends. The wi-fi never did work for us. We only stayed one night, so it was not a big deal; just not ideal. The bed was not really too comfortable, either. It kind of "sank" towards the... More

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Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Hi Tom; On behalf of our hotel let me apologize for our shortcomings regarding your stay. We are evaluating your comments and using them to better serve our guest by improving on our performance and product. Thank you and I do hope you stay with us in the future to reevaluate our progress. Sincerely Freddy Santos Property Manager More

Boston Suburb
Contributor
12 reviews 12 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed June 11, 2014

Staying here was a terrible experience. Filthy rugs with stains (some sticky), delaminating toilet seat, slow drains and low water pressure in the shower. Windows don't open so you are stuck with whatever odors you eminate and anyone else's excretions that ever stayed there. Cigarette smoke odor though out the half of the 3rd floor that was non-smoking. Elevator broke... More

Was this review helpful? Yes
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Hi Todd; We are so sorry that you had a bad experience here with us and I want you to know that we are addressing the concerns that you raised and we are doing our best to make sure our guest are happy. I do hope that in the future you give us a chance at redemption and stay with... More

Milford, Delaware
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 31, 2014

Nice staff but spread a little thin. Room must have had a leak because carpet was wavy. Love the night light for the bathroom. Would stay here again if in the area. Ask at the desk if ice machines are working

Was this review helpful? Yes 1
Freddy S, Manager On Duty at Sleep Inn , Inn & Suites, responded to this review

Thank you for your Stay with Us and we have taken your comments and utilized them to better our hotel by addressing the concerns that you mentioned in your review. we hope that you would again stay with us in the future that we may show you our progress and hospitality More

Greenbackville, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 9, 2014

Booked a non smoking. Strong cigarette odor in the non smoking wing. Stronger smoke odor in the room. sign outside door said non smoking. Guy on the desk came down and noted strong odor. Sprayed some deodorant around room and in vents and said that was all he could do. Ran fan on HVAC to try to reduce odor. I... More

Was this review helpful? Yes 2
THURMONT
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2014

Clean and decent rooms, no complaints at all. The housekeepers are doing great job and the FDC's are also very courteous. Location itself is prime. Will be back again. The only thing I could suggest is to have a swimming pool.

Was this review helpful? Yes 1
NewYork
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 23, 2014

First time staying here. The room was spacious and nicely decorated. The staff was extremely cheerful and friendly. The bed and bedding was so comfortable that my sleep was very good! The downside was that the carpets were not tight enough to keep up with hotel traffic. They were busy and you sometimes had to wait for front desk staff... More

Was this review helpful? Yes
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Additional Information about Sleep Inn , Inn & Suites

Address: 3427 Street Rd., Bensalem, PA 19020
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn , Inn & Suites 2*
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Also Known As:
Sleep Inn , Inn And Suites
Sleep Inn Hotel Bensalem
Sleep Inn Bensalem
Bensalem Sleep Inn

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