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Sleep Inn , Inn & Suites

2.0 of 5
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3427 Street Rd., Bensalem, PA 19020
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Sleep Inn , Inn & Suites
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Ranked #4 of 9 Hotels in Bensalem
A recent review
5 of 5 stars reviewed 1 week ago
badgerambler
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120 reviews from our community

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    39
    20
    5
    6
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42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (37)
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Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were on a business trip outside Philly and based our decision to stay here for a night on prior reviews and price. The price for a king was very reasonable and we were surprised at the cleanliness and decor of the lobby. Front desk staff were nice and helpful. The room was very clean, cleverly laid... More 

Was this review helpful? Yes
Freddy S, General Manager at Sleep Inn , Inn & Suites, responded to this review

I would like to thank you for your praise of our Hotel and thank you for being our guest. I do apologize for our shortcomings with the Breakfast setup; and we are working on improving that issue. Once again ; thank you and we do hope to have the chance to have you as our Guest again in the future.... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

It was a wonderful and all persons were very nice. The cost was low but the accommodations were wonderful. would do it again. IIt was a wonderful overnight. Everything about this stay was a surprise for the price we paid. Happy I did stay here.

Was this review helpful? Yes
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Thank you so much and we are glad that we exceeded your expectations and now I hope that you will become one of our regular Guests. Thanks a million. Freddy Santos Manager More 

Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 7, 2015

Had a nice visit here. Came up to see parks casino & this hotel is less then 2-miles down the road. Perfect location. Mike the front desk man was very helpful & pleasant@check in 7pm Friday. Intended on staying one day and we extended our stay another night. Our room was cold and he checked heater for us then moved... More 

Was this review helpful? Yes 1
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

April thank you for staying with us and I hope we did not let you down. Mike thanks you for the compliment. It is our greatest wish that you will revisit us in the future. Gratefully Freddy Santos Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2015

I stayed here as I was on a Business Trip in Philly. The hotel staff was very nice. The man who checked me in was pleasant and then Freddy, the GM, who was down at the front desk in the morning, was very nice and checked me out as I ate my breakfast. The room was clean and fresh. The... More 

Was this review helpful? Yes 1
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Dear Alexander; It pleases me to know that you hold a high regard for our Hotel and we greatly appreciate your business past, present and future. We look forward to your future visits with us. Thank You Freddy Santos Manager More 

Bangkok
Top Contributor
98 reviews 98 reviews
35 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed February 21, 2015

I arrived without reservations at 1:30 AM on a bitterly cold night. I was somewhat surprised at the price, which is fairly high for a Sleep Inn, but it was so cold and I had an early meeting that I just paid the price. The room itself was nicer than most Sleep Inns. It was modern and comfortable. My only... More 

Was this review helpful? Yes 1
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Hello Jonathan; I would like to thank you for your stay with us and as you have noticed we are striving to be more than the average Sleep Inn; however I do apologize for the internet issues We are working on the internet issue.I would also like to relay my displeasure over your front desk experience. Our Guest come first... More 

Martinsburg, West Virginia
Top Contributor
83 reviews 83 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 5, 2015

I've stayed at Sleep Inns before and this one seems to have larger rooms and bathrooms than I remember on previous stays elsewhere (we were in Room 113.) Even though it is on busy Street Road, we heard no traffic noise (113 is on the back side of the property.) Everything in the room was very clean and neat... staff... More 

Was this review helpful? Yes 1
Freddy S, General Manager at Sleep Inn , Inn & Suites, responded to this review

Dear Thomas: Thank you for your stay with us here; and as I said when I spoke with you personally; I do apologize for the incident and I assure you that I did follow up to see where the confusion came about. Being a Choice Priviledges Member automatically entitles you to Late Checkouts and on behalf of my Hotel Staff... More 

Upper Darby, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

stayed here for a business trip they did not fail to please room service was fast and responsive breakfast was great AND FREE its enjoyable and well maintained i will certainly stay again i reccomend this to anyone

Was this review helpful? Yes 1
Freddy S, General Manager at Sleep Inn , Inn & Suites, responded to this review

Dear GBC5049; I am truly grateful for your kind words and for your stay with us. I hope that in the future we continue to live up to your expectations and praises of our Hotel. Once again Thank You Freddy Santos Manager More 

Philadelphia, Pennsylvania
Senior Contributor
41 reviews 41 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 3, 2015

I read some of the reviews on here and to be honest was quite nervous. The workers were great and Leslie at the front desk was awesome and she had a good attitude. The suite we stayed in was spacious and clean. No smell of smoke or mold at all. Definitely would recommend anyone to stay here who wants to... More 

Was this review helpful? Yes 1
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Hi Brian; Thank you so much for giving us a chance and lodging with us and thank you for your review. We hope that you will continue to stay with us in the future as we strive to improve our Hotel and give you and other guest a superior experience in lodging. Sincerely; Freddy Santos Manager More 

1 review
4 of 5 stars Reviewed November 30, 2014

Excellent experience. This hotel was extremely clean. Our room, the lobby, the pool and all public areas were all very well maintained. Any requests we made were handled promptly and with a smile.Parx casino is just few steps away from this place.Breakfast was fabulous.

Was this review helpful? Yes
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Thank you for your stay and your generous comments. We are ecstatic that you enjoyed your stay with us and look forward to your next visit with us. Thank You Freddy Santos More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2014

Clean and comfortable. Bed and pillows were comfortable. Plenty of room to get around the room, without being in each others way. We felt very safe staying here. Over all, a very pleasant experience. We would stay here again.

Was this review helpful? Yes 1
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

Dear Ramkumar; Thank You for your kind comments and encouragement for our staff to keep striving for perfection. We appreciate your business and we hope you will stay with us again in the future. Sincerely Freddy Santos Manager More 

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