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Sleep Inn , Inn & Suites

2.0 of 5
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3427 Street Rd., Bensalem, PA 19020
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1 room 1 adult
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159 Reviews from our TripAdvisor Community

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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

From the non "Welcome or Thank you " to the nasty bathroom. Toilet needs to replaced , tub had hairs in it , wall paper stained ! Pillows are super small ( the new look) to the STAINED chair , not sure what was on it ! The water pressure in shower is not good. Continental breakfast was "ok".

Helpful?
1 Thank A TripAdvisor Member
Zelienople, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Every time I left my room I could not get back into it. Went to front desk several times to have rescanned and the key still didn't work. I had to find a maid or go get someone from the front desk every time I wanted into my room. While taking a shower the water didn't drain and was over... More 

Helpful?
1 Thank Ron B
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 14, 2015

We only stayed here 1 night. Thank God!!! The front desk manager named Freddie Santos was so rude and disrespectful. When we arrived at the front desk, I had to wait until he finished his personal converation on his cell phone. He then treated me very rude and disrespectful. The time was 1:00PM and he said no check ins til... More 

Helpful?
2 Thank heather s
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 12, 2015 via mobile

Lucky only sleeping in the room...toilet barely flushed..sink clogs...refrig didnt work they did offer to replace but at 9pm didnt want to take the chance how long it take..why do non smoking hotels always smell of smoke in the halls ..only ice machine on 1st floor staying on 3rd..hopefully breakfast is edible...will never stay at another Choice hotel.

Helpful?
1 Thank Chris P
Wysox
1 review
5 of 5 stars Reviewed December 7, 2015 via mobile

The room had everything we needed, frig, microwave, clean bathroom, shower. Other hotels were up to $40-$50 more per night. Breakfast was okay, including hot sausage patties. Hotel clerk gave us free upgrade to king bed! Biggest negative was weak WiFi in the room we were in. Great value for the money. Will definitely stay here again.

Helpful?
Thank Tom R
Middletown, Connecticut
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 7, 2015

After pre-paying for two rooms online, I tried to contact the front desk with a few questions. I was unable to get through and had to call the main support number to reach someone who shared that the phones were likely down and to try again another day. When I called back several days later, I asked if it were... More 

Helpful?
3 Thank stacy d
Baltimore, Maryland
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed November 20, 2015 via mobile

Convent location. Breakfast was pretty good. Had some minor issues. Light out in bathroom , trouble getting bathtub stopper to work. However did not like that there were moldy spots around tub and fixtures. Yuk. For the $ we paid it was ok for 1 night. Probably would try another hotel if in area again.

Helpful?
1 Thank rustydog1
Mays Landing, New Jersey
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 15, 2015 via mobile

Toilet seat had cigarette burn. Sink wouldn't run hot. Door needed a firm push to close. Shower tile slanted so it wouldn't hold a large bottle. No pay per view. Cramped and narrow room. However, quiet location in convenient are of Rte 1 and 13 in PA. Bed was clean. Flat screen tv. Nice lobby and lot. Safe location.

Helpful?
Thank LAMooreFamily
Freddy S, Manager at Sleep Inn , Inn & Suites, responded to this review

I am so sorry that your stay was less than exemplary. I will follow up and adress your concerns and I do hope that you will consider us again in the future. Freddy Santos Manager More 

Springfield, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 9, 2015 via mobile

Checked in late at night, no problem. Nice helpful guy was behind counter. However the morning shift person ruined it all. I just asked for receipt at checkout, and front desk agent start being rude to me, blaming me for interrupting him from doing important work. Isn't it's your work to check me out? Why get rude? At least tell... More 

Helpful?
1 Thank victornvk
Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed November 7, 2015 via mobile

For the price, not impressed. Rooms are average. We got a suite, it was just an oversized room, not at all what was expected, room was very clean, and checking in was the best so far. My son was enjoying himself. Breakfast was ok. Not a bad place to stay, but it can be a little better.

Helpful?
Thank Sharon D
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