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BEST WESTERN PLUS Philadelphia Bensalem Hotel

3.0 of 5 3499 Street Rd, Bensalem, PA 19020 (Formerly Holiday Inn Philadelphia - NE Bensalem)
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BEST WESTERN PLUS Philadelphia Bensalem Hotel
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BEST WESTERN PLUS Philadelphia Bensalem Hotel
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134 reviews from our community

Traveler rating
    26
    42
    35
    19
    12
See reviews for
54
15
14
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Philadelphia Bensalem Hotel
See the most recent reviews
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 1, 2013 via mobile

Stay away from this hotel!!!! Only thing it has to offer is a pool!! When we first got here we were informed that our room was on the second floor which would have been fine if they had a elevator to help bring our luggage up. The halls were long and just kept on going not to mention hot and... More 

Was this review helpful? Yes 2
HolidayInnBensalem, Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

We are sorry to hear that you had experienced these problems while staying with us. We take this matter very serious and follow all proper precautions to take care of it. Security was sent up, since the time you called there was no one else working other than the front desk agent, and we would have been able to switch... More 

Highland, New York, United States
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 22, 2013

Family trip to Sesame Place brought us to the conveniently close and cost effective Holiday Inn in Bensalem, PA. Clean rooms and courteous staff with an outdoor pool and a $99 Expedia price, what else could a family of 4 ask for. Couple minor problems, but it didn't ruin the adventure. Bathroom was lacking a shower curtain. The transition from... More 

Was this review helpful? Yes
Saratoga Springs, New York
Top Contributor
79 reviews 79 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 4, 2013

Conveniently located right off the PA Turnpike, very easy off and on. Lots of dining nearby and less than a mile from Parx Racetrack and Casino. Good sized room that was nice and clean. Check-in was quick and easy. Nothing negative to report.

Was this review helpful? Yes
Jgrillone, Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for staying with us and for posting the review. Hopefully you won big at Parx and we will see you again soon! More 

Wellsboro, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2013

I have stayed at this hotel many times over the past 9 years( for medical business and pleasure) and have seen many changes (all for the better). On a stay in May, I noticed that they had installed ramps to accommodate wheelchairs and a chair lift at the pool so that disabled individuals are easily able to enjoy the pool.... More 

Was this review helpful? Yes 2
New York, New York, United States
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 14, 2013

Very clean and friendly staffs! Came here to stay for a friend's wedding over the weekend. Hotel had a convenient location that was right off the highway. and a short 15 mins drive to downtown Philly. The room had everything that you need, plenty of clean towels, toilet paper, shampoo, lotion, soaps, hair dryer, etc. Very clean. Nothing dirty about... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 11, 2013

We stayed here for a quick trip and found it to be a very nice hotel. Free Parking, located just off 95 on Street Road also right near the PA Turnpike interchange! The gentleman at the front desk was VERY nice and helpful. Our room was clean and comfortable and a nice size. The location of this hotel is ideal... More 

Was this review helpful? Yes 1
Lancaster, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 30, 2013

We stayed the weekend of June 21/22. While it is an older hotel, no elevator, it looks pretty good. The room and the common areas were clean. The desk staff during check-in and out were very friendly. We had dinner in the restaurant which the food was good, but it did take alittle while considering our party of 4 were... More 

Was this review helpful? Yes 1
Jgrillone, Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for staying with us during your trip and taking the time for writing this review. Thank you for noticing the work we do put in to the hotel to keep it up to date and looking newer. I'm happy you enjoyed yourself with us and we look forward to seeing you again! More 

Connecticut
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 13, 2013

This hotel is really tired in the public spaces. It technically has everything -- bar, pool, exercise room -- but it's all barely adequate. Noisy AC in room. For some reason throw-pillow sized pillows on bed. No extra blanket. And $149. It is clean.

Was this review helpful? Yes
Jgrillone, Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for your review, we value your feedback. We are an older hotel, but we do try our best to keep everything up to date. Unfortunately our pillows are that size because that is the Holiday Inn Standard to be that size, and if you ever needed more pillows or anything extra we would be more than happy to... More 

California
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 23, 2013

I had arrived at this Holiday Inn at 1 am due to a late arriving flight. The front desk staff were very friendly and helpful. The room was a good size and very clean. Comfortable beds and nice linens. I checked reviews of hotels in the area and this one had the best ones. It was also reasonably priced. It... More 

Was this review helpful? Yes 1
Jgrillone, Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for taking the time to post your review. I am glad you enjoyed yourself and am happy to here we were accommodating to your needs. Hopefully you won over at Parx, and you were able to enjoy one of those restaurants! We look forwarding to seeing you again in the future. More 

New Jersey
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 18, 2013

My husband and I stayed here a few weekends ago for 1 night as part of a wedding block.The lobby was nice, the front desk staff were courteous and helpful. The restaurant was so tiny. There is no elevator but the hotel is only three stories tall. The room itself was just OK - nothing special about it. We had... More 

Was this review helpful? Yes 1
Jgrillone, Manager at BEST WESTERN PLUS Philadelphia Bensalem Hotel, responded to this review

Thank you for the review you posted from your stay with us. I hope you enjoyed yourself at the wedding, and I am glad to hear you were happy with us. Even though we do not have an elevator we would be more than happy to put a guest on the first floor so they would not have to climb... More 

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Additional Information about BEST WESTERN PLUS Philadelphia Bensalem Hotel

Address: 3499 Street Rd, Bensalem, PA 19020 (Formerly Holiday Inn Philadelphia - NE Bensalem)
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Philadelphia Bensalem Hotel 3*
Number of rooms: 121
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Also Known As:
Holiday Inn Philadelphia - Ne Bensalem Hotel Bensalem
Holiday Inn Bensalem
Bensalem Holiday Inn

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