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All 9 Bensalem hotels

Holiday Inn Philadelphia - NE Bensalem

3.0 of 5 Hotel   |   3499 Street Rd, Bensalem, PA 19020
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55%
Ranked #5 of 9 hotels in Bensalem
A recent review
3 of 5 stars reviewed 3 weeks ago
Sara C Washington DC, District of Columbia
  • Reviews (128)
  • Photos (41)
  • Amenities
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  • Room tips (20)
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128 people have reviewed this hotel

Traveler rating
    23
    41
    33
    19
    12
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54
15
13
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Clark, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

From the moment we pulled up I was surprised at the appearance of this "hotel". Looked more like a run down motel to me. They should have advertised that they were remaining open while under construction. The construction was noisy and very little was available to us. We only stayed for one night at an employee rate and it wasn't... More

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Gainesville, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this hotel thru Priceline, expecting to be okay. The moment we arrived I faced a construction site! There's no lobby or anything.. But still I thought who cares; im gonna be in the room. Unfortunately, the room was even more disappointing. The A/C had a serious issue and made a burning smell. There was no tissues in the... More

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IHGCare, Guest Relations Manager at Holiday Inn Philadelphia - NE Bensalem, responded to this review

Dear Alithegreat, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Washington DC, District of Columbia
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

OK to be fair to the hotel they are currently undoing major reconstruction and refurbishment. However in my opinion they should reduce the rates accordingly until they get things sorted. The lobby has plastic sheets on the ceiling and part of the area is not even accessible. The pool was closed as was the bar which was set up in... More

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IHGCare, Guest Relations Manager at Holiday Inn Philadelphia - NE Bensalem, responded to this review

Dear Sara C, Thank you for taking the time to share your experience. I am glad to read you like the room accommodations and good hotel location. I apologize for any inconvenience the on-going renovations and hotel amenities may have caused you. he items that you’ve mention will be discussed and brought to the attention of the hotel Management for... More

Fort Ritner, Indiana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What you do if someone told you that the toilet was clogged up and flowing over? Wouldn't you respond kinda quickly? On June 29, we checked into Room 159 and at the first use of the toilet it was stopped up. I called the front desk around 8PM, and they said they would send maintenance down. They never showed up... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Philadelphia - NE Bensalem, responded to this review

Dear Larry K, Thank you for sharing your experience online. We regret that you were not able to fully enjoy your time at the hotel due to the bathroom. Please accept our sincerest apologies for the shortcomings you have experience, in particular the maintenance services. Please know that this is not reflective of the high standards we usually pride ourselves... More

Syracuse, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms were as clean as one should expect for a regular hotel room, the beds were comfortable, however less than 15 channels on the TV worked? Now the location however, was horrific. Coming from out of state, the on-ramp to Philadelphia, which is very close to the hotel, turned out to be an E-Z pass only entrance? We ended... More

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IHGCare, Guest Relations Manager at Holiday Inn Philadelphia - NE Bensalem, responded to this review

Dear Molly S, Thank you for writing us feedback. We are happy that you mentioned our clean rooms and comfortable beds. However, allow us to apologize for the inconvenience you may have experienced with the television service and if you found the hotel location less than satisfactory. Your comments have been taken very seriously and have been shared with the... More

1 review
1 of 5 stars Reviewed 3 weeks ago

went to holiday inn to celebrate my nieces birthday which is on the 4th of July . when we got there the lobby was under contruction i said ok . then found out pool was closed due to the storm ! what storm ? the grill can't be used because that area was under construction . when we checked in... More

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IHGCare, Guest Relations Manager at Holiday Inn Philadelphia - NE Bensalem, responded to this review

Dear Judith R, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

It stormed so badly that my power was out. I had a voucher to stay at the formerly owned Hampton Inn. The lady at the front desk at the Holiday Inn Kate E. got approval from the manager and I was able to stay. The voucher was a little old but Holiday Inn honored it! The room was very nice... More

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1 review
4 of 5 stars Reviewed June 8, 2014 via mobile

We stayed there this weekend after reading some bad reviews I was extremely nervous until I saw the room. Our room was recently remodeled and extremely clean. The lady at the front desk during check in was very helpful and told me the best place to park so our walk to our room wouldn't be too far. Our only complaint... More

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Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 24, 2014

This was without a doubt the worst experience I have ever had. I was recently released from the hospital with pneumonia which was caused by water damage and mold in my house. My insurance company put me up in a hotel while repairs were being performed. I am a handicapped veteran and a USAA Member. The manager named Marina put... More

Was this review helpful? Yes 1
HolidayInnBensalem, Manager at Holiday Inn Philadelphia - NE Bensalem, responded to this review

Thank you for taking the time to post your review. I am sorry to hear that you felt inconvenienced during your stay but I can assure you that was not our intent. When the insurance company booked your room they only booked for 2 nights, in a standard non guaranteed room. This means they are booking a room for you... More

ny
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed May 13, 2014

We stayed at this hotel about 1/2 hour from Philadelphia (got it through priceline). Nothing fancy, nice quite place to spend the night. Dunkin donuts right next door. Didn't try the restaurants onsite.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Philadelphia - NE Bensalem, responded to this review

Dear tp2009, Thank you for taking the time to write a review about your stay. I am pleased to know that you liked our hotel. However, we apologize that we do not have anything fancy to offer. Rest assured that we take all comments and suggestions seriously so that we can improve and provide the exceptional service that our guests... More

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Additional Information about Holiday Inn Philadelphia - NE Bensalem

Address: 3499 Street Rd, Bensalem, PA 19020
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Philadelphia - NE Bensalem 3*
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Also Known As:
Holiday Inn Philadelphia - Ne Bensalem Hotel Bensalem
Holiday Inn Bensalem
Bensalem Holiday Inn

41 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover exceptional comfort and convenience at this northeastern Philadelphia hotel.Nestled in the foothills of beautiful Bucks County, the Holiday Inn Philadelphia NE - Bensalem hotel is the ideal setting for your next trip to historic Philadelphia. Our hotel in Bensalem is conveniently located off I-276 near the Philadelphia Park Race Track and many other attractions and businesses.Families will never lack exciting things to do while lodging in Bensalem. Our hotel offers easy access to countless attractions like the Philly Park Casino, Sesame Place, Neshaminy Mall, Peddler's Village and the Franklin Mills Outlets. Kids will love exploring the Please Touch Museum and the Philadelphia Zoo, both just 20 miles from our hotel.Philadelphia bustles with commercial activity, and our hotel in Bensalem is close to all the action. Companies within 10 miles of our Philadelphia area hotel include GMAC, PA Steel Co. and Sunoco. The Philly Convention Center is also nearby. Our accommodations provide free Wi-Fi, 5,600 square feet of flexible event space and premium, on-site catering to best meet your business needs.While lodging in Bensalem, our hotel guests can enjoy first-rate facilities, including a business center, outdoor pool and kiddie pool, a fitness center and an on-site restaurant and lounge. For the best in Philadelphia accommodations, choose the Holiday Inn hotel in Bensalem. ... more   less 
Number of rooms
121

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