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All 4 Bartonsville hotels

Comfort Inn Heart of the Poconos

2.0 of 5 Hotel   |   SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
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Ranked #1 of 4 Hotels in Bartonsville
A recent review
4 of 5 stars Reviewed August 29, 2014
billythepumba
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196 reviews from our community

Traveler rating
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    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Inn Heart of the Poconos
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1 review
4 of 5 stars Reviewed August 29, 2014 via mobile

Rooms were OK and need some updates. Staff is awesome. Lounge inside the hotel has great food, drink, staff, and atmosphere. The owner Steve rocks.Came before and had a vacation from HELL, the staff and overall experience made it worth coming back. I'm here now and having the time of my life, we're sure glad we made the return trip.

Was this review helpful? Yes
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. Thank you for the great compliments and I will be sure to pass them onto the staff and to Steve and his family the runs the hotel. Visit comfortinnpoconos.com for vacation packages and to get a tour of the hotel and... More

Reading, Pennsylvania
2 reviews
3 of 5 stars Reviewed August 28, 2014

when we checked in we were told about the lounge & we decided to try it out when we walked in we stood there for a few minutes & no one acknowledged us standing there so we sat down and after about 15 minutes of no one saying anything to us we decided to leave & go out to eat... More

Was this review helpful? Yes
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. Before booking through a third party remember they do not update their information as you may think and found out, instead call the hotel directly or visit us at comfortinnpoconos.com and you would have seen exactly what we have to offer.... More

Abington, Massachusetts, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2014

1. No microwave in room, we were told to use the one down the hall 2. Zero ventilation in a smoking room. Could not adjust a/c either. 3. Hot breakfast was gross but they did have bagels, yogurt, cereal And juice. 4. Lounge food was also gross. 5. Bartender could not make a simple margarita on ice. Added seltzer water... More

Was this review helpful? Yes
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. To clarify microwaves are only guaranteed in suites all others are based on availabilty as mentioned in comfortinnpoconos.com and you are correct a microwave is available 24 hours a day in the monroe room. All rooms do come with an ac/heat... More

Harrisburg, Pennsylvania
Top Contributor
167 reviews 167 reviews
37 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 19, 2014

We chose this hotel to be a short drive to Camelback Waterpark, longest Zip line in North America, and Paintball for our grandson. There is a good Chinese Eastern buffet a few blocks away. We were pleasantly surprised at the selection with their hot breakfast. We enjoyed the spice waffles one day, and the blueberry the next. Their sausage patties... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. We will check into the pool and hot tub temperatures and see if we can get them balanced out, thank you for the feedback, we usually have no complaints about the temperatures. Visit comfortinnpoconos.com for some great getaway packages for fall... More

Long Branch, New Jersey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2014

This was a family trip. booked 1 or 2 months in advance. Just want to point out the good things. The room was great comfy and all. Breakfast was amazing. Bad things When i called for the room they said there was no non smoking rooms as soon as i called. I didnt even tell them what room i wanted.... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. On this one I do apologize is a little confusing, first off when you called was it for availability of the rooms and was a reservation made at the time. Second the LOUNGE and it's management are not racist, so lets... More

Princeton, New Jersey
Top Contributor
93 reviews 93 reviews
43 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 15, 2014

I've been at a lot of franchised Comfort Inns and it was obvious that the owners were in it for the buck only. Here, they do try harder and I would recommend this locale if you are not interested in the pricey resort hotels. The front desk personnel are veyr friendy and do care about your needs. Not always the... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. Thank you for your kind comments and I will pass them onto the staff. The fitness room also has a universal machine as well as an elliptical bike and sit up machine. Located across from the LOUNGE it's a great way... More

Magnolia, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

Ok so we went to Bushkill Falls on 8/9/14 and it was a great time after driving there 2 1/2 hours we decided we were going to stay the night and needed a hotel to stay in ASAP cause it was getting late. We drove around to about 5 different hotels and FINALLY stopped into the Comfort Inn and omg... More

Was this review helpful? Yes 2
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. Thank you for your awesome review, I will pass it on to Shannon and Georgie at the front desk. Your right the pool is awesome and so is the oversized hot tub. The LOUNGE is a great place to grab a signature... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014 via mobile

We wanted to take a little 2 night family get a way. We also wanted to find somewhere that our 2 boxers would be welcome. We had a fantastic time! Everyone was super friendly and helpful to our family and our dogs. The bathroom was a little small & we bought a car freshener to keep in the room, then... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your positive feedback. Our friendly and helpful staff is happy to make your stay a great one for you and your four leg friends. Please visit our new Comfortinnpoconos.com website for things to do, eating suggestions, special offers and so much more while visiting... More

Bronx
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Made my reservation online. Checkin was fast. The room was clean. They gave me some free drinks in the lounge. Georgie handled checkout quickly. I accidentally left belongings in the room, I called them and when I got back they had my wallet and some cash at the front desk. I have stayed there before and will stay there again.... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your positive feedback. I will pass the great comments on to Georgie and thank you for them. Our staff works very hard to make your stay a pleasurable one. I am glad we were able to locate your belongings for you. Our LOUNGE is... More

Staten Island, New York
1 review
5 of 5 stars Reviewed July 28, 2014

From the time we checked in with Kristen and Heather to Lorron the housekeeper We were treated like VIP .The rooms were very clean comfortable and beautiful.We spoke to Bruno at night he was very nice and caring.It was a very quiet and memorable stay. The food from the lounge was very good .The breakfast was plentiful. Thank You All

Was this review helpful? Yes
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your positive feedback. It is great to hear that are staff is making a difference when guests give such great feedback, we truly appreciate it. The LOUNGE our onsite bar and restaurant does have great food and the 30 flavors of wings are to... More

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Additional Information about Comfort Inn Heart of the Poconos

Address: SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Bartonsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Heart of the Poconos 2*
Number of rooms: 116
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Also Known As:
Comfort Inn Heart Of The Poconos Hotel Bartonsville
Comfort Inn Bartonsville
Bartonsville Comfort Inn

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