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All 4 Bartonsville hotels

Comfort Inn Heart of the Poconos

2.0 of 5 Hotel   |   SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
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Ranked #1 of 4 hotels in Bartonsville
A recent review
5 of 5 stars reviewed yesterday
BillRosenblum Brooklyn New York
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167 people have reviewed this hotel

Traveler rating
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    36
    22
    27
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Brooklyn New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I want everyone to know what a wonderful stay we had this past week. The moment we arrived at the front check in counter the entire staff, Georgie and Patricia and everyone else we encountered, were absolutely incredible. The entire staff was friendly, accommodating and went out of their way to make our stay pleasant. The hotel and the room... More

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East Stroudsburg, Pennsylvania
1 review
4 of 5 stars Reviewed 6 days ago NEW

Steve and his staff went out of their way to accommodate my every need. Not only did we have a party at The Lounge, we had over 30 rooms booked. This event was a huge success and me and my guests had a blast. Kudos to you and your staff. Beverly H

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Beloit, Wi
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We usually have a better experience with Comfort Inn's. On this trip my wife & I stayed at a Best Western Holiday Inn Express and Travelodge with no problems or complaints. Then there was here.... We were quoted one price, verbally, when we checked in but did not get any receipt, and charged another, higher price when we checked out.... More

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Travelers are raving about these Bartonsville hotels

PA
Top Contributor
81 reviews 81 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is just around the corner from the Tannersville Outlets so that's very convenient. It's a standard room for around 110/night. Nothing special. The bathroom could use a little touching up and cleaning in hard to reach places but a 1night stay meant we didn't really care. The king rooms have a nice bed but an odd open floor... More

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Brooklyn, New York
1 review
4 of 5 stars Reviewed February 27, 2014

The service there is very good. Steve who works at the front desk really made sure that my family and I were very comfortable and kept checking up on us. My family and I really appreciated the warm hospitality and when traveling you need that kind of attention to make your stay feel at home.

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Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your positive feedback. I will be sure to pass on all of your great comments to Steve. Our staff works extremely hard to provide great customer service to all of our guests. The entire team thanks you for your comments and looks forward to... More

Stroudsburg, Pennsylvania
1 review
5 of 5 stars Reviewed February 17, 2014

Recently went to the lounge at this hotel and it was awesome! Went on a wing night and they had plenty of flavors to pick from! beer was perfect temp and my bar tender alex was very quick and efficient! very friendly and great atmosphere.

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Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. The Lounge features close to 30 different types of wing flavors and our garlic parmesan is currently the most requested. Families love the fact they can have food and drinks out by the pool while they stay with us and can enjoy... More

Dobbs Ferry, New York
1 review
5 of 5 stars Reviewed February 17, 2014 via mobile

We had to make a last minute reservation and had a large party to accommodate. Thanks to Nikki Schlack and all of her patience we found 2 rooms to suit our needs and had AMAZING customer service to boot. Nikki made herself available to us and didn't make us feel like we were an inconvenience to her. She helped us... More

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Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We are happy to help our guests and I will make sure I let Nikki at our front desk know about your great comments. We are constantly working with our front desk staff to help them become better at making our guests... More

New York City, New York
1 review
5 of 5 stars Reviewed February 16, 2014

We had a wonderful stay at the Comfort Inn. Nikki Schalck took our reservation over the phone and then helped with all our requests once we arrived. Nikki is truly a hidden gem in this place. Some of the best customer service I have ever received. The rooms were the perfect size and met all our needs. The complimentary breakfast... More

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Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We are happy you enjoyed the waffles at the free breakfast buffet, they are a hit with the guests. We appreciate the great comments about Nikki and the front desk staff. Our job at Comfort is to make your stay with us... More

1 review
5 of 5 stars Reviewed February 16, 2014 via mobile

On our trip to the Poconos for a bachelorette party we had our entire weekend planned and to stay at a family house. Upon arrival to the house we found the pipes were frozen and we had no heat! We called several hotels that were all booked and then called the Comfort Inn in Bartonsville and spoke with Nikki Schlack!... More

Was this review helpful? Yes
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We are happy to help our guests even in difficult situations that are out of everyones control. Having fast acting staff like Nicki on our front desk makes a guest feel reassured that we can help them in most situations. Over the... More

2 reviews
5 of 5 stars Reviewed February 14, 2014

Great welcome, warmth and hospitality after an awful drive in a massive snowstorm. They went out of their way to serve us something to eat and drink well after the bar/restaurant was closed. Rooms clean and nice. Hot breakfast too. Great value.

Was this review helpful? Yes
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We are happy to help our guests out after a long drive even if it means reopening the kitchen up and rassling up some food on a night like that. In total the Poconos saw close to 30 inches of snow over... More

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Additional Information about Comfort Inn Heart of the Poconos

Also Known As:
Comfort Inn Heart Of The Poconos Hotel Bartonsville
Comfort Inn Heart Of The Poconos Hotel
Comfort Inn Bartonsville
Bartonsville Comfort Inn
Address: SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Bartonsville
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Bartonsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Heart of the Poconos 2*
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