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Comfort Inn Heart of the Poconos Hotel, Bartonsville

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All 4 Bartonsville hotels

Comfort Inn Heart of the Poconos

2.0 of 5
SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
Hotel amenities
Comfort Inn Heart of the Poconos
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Ranked #1 of 4 hotels in Bartonsville
3.0 of 5 stars 132 Reviews
Most recent review
“Pretty Good !”
4 of 5 stars Reviewed June 16, 2013
Eric E Waterloo
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132 reviews from our community

    Trip type
Traveler rating
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Date Rating
Waterloo
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Pretty Good !”
4 of 5 stars Reviewed June 16, 2013 NEW

Pretty good overall though a little more attention needs to be paid to bathroom deficiencies - although it was quite useable ! Good value for money ! Nice breakfast provided and on site bar/lounge was not too bad .

Was this review helpful? Yes
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
June 17, 2013

Dear Eric E., Thank you so much for taking the time to write us such a helpful review. We like to hear from our guests and take their thoughts into suggestion while trying to provide future guests with the best possible experience. We are still in the process of upgrading our guest rooms with new features to make your stay... More

Toronto, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“the name says it all”
5 of 5 stars Reviewed June 2, 2013

Stayed one nite at the Comfort Inn Heart of the Poconos (June 2013). Had a great sleep -- A/C no noise, efficient. Beddings, pillows, linen - absolutely no complaints. Room (King bed) spacious, clean. Bathroom same; also, more than enough vanity space. Shower head great. Breakfast - lots on offer - scrambled eggs, sausage, potatoes, waffle (do it yourself), yougurt,... More

Was this review helpful? Yes
Jill S, Manager at Comfort Inn Heart of the Poconos, responded to this review
June 3, 2013

Dear nerlovestravel, Thank you so much for your wonderful review. It is great to hear that you had such a wonderful and comfortable stay with us. The new bed linens and pillows really do seem to make a difference to our guests as we continue upgrading the hotel. Our staff also appreciates your kind comments. We are very proud of... More

1 review
1 helpful vote 1 helpful vote
“Comfortable and great place to stay in”
4 of 5 stars Reviewed May 27, 2013

Me and my family came for a mini getaway from the city. I booked at the comfort inn and dont regret it. The staff Alyssa was a great help! She found us a great room for us to stay together. She was nice and very helpful. The room was more of what we expected. Clean & comfortable. Loved that we... More

Was this review helpful? Yes 1
Jill S, Manager at Comfort Inn Heart of the Poconos, responded to this review
May 28, 2013

Dear Jaimeguzman162, Thank you so much for taking the time to write such a kind review. All of our staff really appreciates hearing from guests and knowing that they were able to help them in every way possible. Cleanliness and comfort are also very important to us and we are happy to have been given the opportunity to provide you... More

1 review
“Excellent service”
4 of 5 stars Reviewed May 22, 2013 via mobile

We were in the area for a funeral and stayed there for a few days. After the first night, we asked to move to another room because the room we were in had ants. Allison McGuire immediately moved us to another room without hesitation. I've been in hotels and motels before where a complaint about bugs resulted either in being... More

Was this review helpful? Yes
Jill S, Manager at Comfort Inn Heart of the Poconos, responded to this review
May 28, 2013

Dear Scor P., First off I would like to thank you for your review, and apologize if there were any inconveniences with your stay. Any guest challenge that we encounter is something we take very seriously and try to handle with quickness and professionalism. We hope that our staffs’ response will help you remember us and hopefully return in the... More

Canada
1 review
“Amazing Customer Service, Handled a Special Request by Going Above and Beyond”
5 of 5 stars Reviewed May 21, 2013

We stayed here on the way back from a cruise in and out of Baltimore. We went shopping at the Outlet Mall which was pretty good if you know your prices and have the time and patience. The staff and the manager Jill were amazing in catering to our special needs without ever making it seem like it was extra... More

Was this review helpful? Yes
Jill S, Manager at Comfort Inn Heart of the Poconos, responded to this review
May 28, 2013

Dear BaaadDawg, Thank you for taking the time to write such a nice review about our property and staff. Many of our customers are pleased to find that we are located in the heart of the Poconos, and are in very close proximity to shopping, casinos, and dining. Our onsite bar and lounge is also very useful for guests looking... More

Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
“Best Staff, Great Guest Rooms, Awesome Bar & Lounge”
5 of 5 stars Reviewed May 17, 2013

I stayed at the Comfort Inn over a weekend with a group of close friends. We were pleasantly amazed my the helpfulness, kindness, and knowledge of the entire front desk staff. Never Have I been treated so well and provided such great guest service. The rooms were neewly updated with bedding, pillows and flat screen Tvs. The rooms were comfortable... More

Was this review helpful? Yes 1
Jill S, Manager at Comfort Inn Heart of the Poconos, responded to this review
May 28, 2013

Dear ProTraveler_13, I am so pleased to hear how wonderful you stay was and would love to thank you for writing such a kind review. Our staff takes pride in all that they do and, they take the time to provide each guest with only the best service. We are so happy to see that you were able to take... More

POTTERVILLE
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Excellent stay”
4 of 5 stars Reviewed May 17, 2013

Although the place is showing its age, the stay was excellent. They welcome pets with plenty of area outside for your pet. The location is close to Mount Pocono State Park and is located on a state highway with businesses up and down the road on a 5-7 mile stretch. The bathrooms are little tight, but we managed. Full hot... More

Was this review helpful? Yes
Jill S, Manager at Comfort Inn Heart of the Poconos, responded to this review
May 28, 2013

Dear David O., Thank you for your kind review. We are glad that you have enjoyed your stay with us and took advantage of the scrumptious breakfast. As for the physical building we are continuing to upgrade all areas of the property including new bedding, TVs. Also, the lounge offers a selection of 52 martinis, over a dozen types of... More

audubon, new jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Good for a one night stay.”
4 of 5 stars Reviewed April 19, 2013

Rooms are clean as are common areas. Free coffee and tea 24 /7. Rib restaurant next door. Good for a one night stay . A lot of contractors use this hotel as well as truckers. There is truck parking. Close to I 80 and Delaware water Gap. Did not use their lounge but a friend did and said they had... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
May 4, 2013

Dear Chris7071, Here at the Comfort Inn we are very glad to hear you have enjoyed your stay with us. We are happy to see that our property was in a convenient location and gave you access to all that you needed. Truck parking is something that a lot of hotels do not offer and we understand how important it... More

Naples, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“One or Two nighter.”
3 of 5 stars Reviewed April 16, 2013

We stayed two nights since we were there for a family event. While the rooms were clean and the staff was friendly this Hotel is getting tired and in need of some renovation. If you have a need to stay in Bartonsville, PA this is not a bad place for a quick in & out.

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
May 4, 2013

Dear FloridaColorado, The entire staff would like to take the time to thank you for your review. It is always wonderful to hear that you were treated well during your stay and were comfortable. We also appreciate your criticisms as we are currently upgrading our property to better suit the needs of our guests. New flat screen TVs, bedding, lamps... More

Somers, New York, USA
1 review
1 helpful vote 1 helpful vote
“great location, decent hotel, funny hot tub room.”
3 of 5 stars Reviewed March 24, 2013

My boyfriend and I came here for a weekend getaway and we rented a hot tub room for 2 nights. The location of the hotel is spectacular its right off the highway and its very easy to find. It's also centrally located to everything. Within 15-30 minutes of all the fun attractions and 5 minutes from restaurants and supermarkets. Some... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
May 4, 2013

Dear Andrea H., On behalf of the entire Comfort Inn staff, I would like to apologize for not exceeding your expectations. We pride ourselves on great quality and service. I am concerned to that you did not experience our Comfort Inn property in this fashion. However I would still like to thank you for your stay and your review, as... More

 
 
Comfort Inn Heart of the Poconos
Comfort Inn Heart of the Poconos
3.0 of 5 stars 132 reviews
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Additional Information about Comfort Inn Heart of the Poconos

Also Known As:
Comfort Inn Heart Of The Poconos Hotel
Comfort Inn Heart Of The Poconos Hotel Bartonsville
Comfort Inn Bartonsville
Bartonsville Comfort Inn
Address: SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
Region: United States > Pennsylvania > Pocono Mountains Region > Bartonsville
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Bartonsville
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn Heart of the Poconos
SR 611
Bartonsville, PA 18321
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