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Comfort Inn Heart of the Poconos

2.0 of 5 SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
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Comfort Inn Heart of the Poconos
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Comfort Inn Heart of the Poconos
Comfort Inn Heart of the Poconos
Comfort Inn Heart of the Poconos
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198 reviews from our community

Traveler rating
    49
    53
    38
    28
    30
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71
53
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We love this comfort inn. It's clean and spacious enough. I love the Jacuzzi rooms and the close location to the highway. the front desk staff is extremely friendly. What I love most is the lounge attached to the hotel. Great drinks and food with friendly staff

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My wife and I spent one night at this Comfort Inn on a leisure trip. When we've come to the area previously, we have stayed at the Hampton Inn, but we booked our trip at the last minute, and this hotel was our best option. In an effort to be balanced, here are the ups and downs of the property.... More

Was this review helpful? Yes 1
Brick Township, New Jersey, United States
1 review
5 of 5 stars Reviewed October 16, 2014

I stayed at the Comfort Inn in Bartonsville Pa for 2 days in September 2014. The front desk manager, Bruno, was wonderful. He was very helpful as well as Kate and all the staff. I have stayed there in past years and the rooms were clean, the lobby was comfortable, and the lounge was great! We will stay there in... More

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Brooklyn New York
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2014

We took another trip back to the comfort Inn this past week weekend and we must say that this is just a wonderful place. I pretty much have to echo what we said the last time.The moment we arrived at the front check in counter the entire staff, and everyone else we encountered, were absolutely incredible. The entire staff was... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. Thank you and I mean that because on behalf of our staff we really appreciated when a guest compliments the hard work we do to make your stay enjoyable we look forward to another great visit from you. Please visit and... More

1 review
5 of 5 stars Reviewed October 1, 2014

I stay at the Comfort Inn, Heart of the Poconos on a weekly basis for business travel and it is always a positive experience. The staff at the front desk, particularly Georgie and Patricia, are incredibly kind and accommodating. I am always greeted by my first name and provided with a comfortable room. The staff at the hotel truly make... More

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Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. Wow thank you for the awaesome comment, I'm sure Georgie and Patricia will be excited to hear it. In our business we appreciate the great reviews because our staff works hard to make your stay enjoyable. The entire team thanks you... More

Brooklyn, New York
1 review
4 of 5 stars Reviewed September 22, 2014

The service from Patricia at the front desk was helpful and pleasurable had a great time at the Lounge as well as the location near everything else. Only wish I know the rooms better for my handicapp MOM to have a room near front door entrance and a better veiw near route 611, but Patricia did her best for us... More

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Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. Thank you for your kind comments and I will make sure Patricia and the staff hear all about it. We appreciate the positive feedback and recognize that our staff goes out of there way to make your stay more enjoyable.The entire... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 15, 2014

To begin with, the hotel is located close to many attractions, but it also is located between 2 adult boutique stores. The odor in the lobby and our room was so horrible that we could barely stand to be in the room. We bought and sprayed air freshener but that did not help. I cannot even identify the odor but... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. The front desk staff is available to help you in this situation, so I'm curious why you did not let us know so we could possibly change your room or correct the problem. To wait that long, the second day till... More

Stroudsburg, Pennsylvania
2 reviews
1 of 5 stars Reviewed September 13, 2014

We stayed at Comfort Inn Bartonsville and had a horrible experience. 1. The back door was consistently propped open by an ashtray and the door never locked in the evening compromising my safety as a single woman traveling alone. 2. There is no ice machine on the first floor and was advised the ice machine was broken on the second... More

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Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Safety is a large concern of ours, that is why we employ multiple doorman on the weekends for added hotel safety, I believe we are one of the only ones that do this in the poconos. Rooms are equipped with coaded keys that are only assigned to you as well... More

Levittown, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 12, 2014

I stayed here while traveling for business and chose this hotel because it was close to my destination. I have stayed at other Comfort Inn Hotels and have never had a problem. When I first arrived the hotel looked like it needed some upgrades. I thought it's ok as long as it's clean. Well that went out the window quickly.... More

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Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. Having a hotel in the Pocono Mountains does require a great deal of cleaning daily , weekly and monthly. Our floors do see large amaounts of traffic from construction workers, families coming back from a hike, to our favorite pets that... More

Woodhaven, New York
1 review
5 of 5 stars Reviewed September 2, 2014

I am not the type of person to leave reviews, but I have been driving there from new York every few months. It is the best cross between a great country vacation and a hang out place. The owner has done a great job since he took over a few years ago. Too good of a job, now I have... More

Was this review helpful? Yes
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review

Thank you for your recent stay at The Comfort Inn, Heart of the Poconos and for your valuable feedback. We really do appreciate your positivity, it certainly means alot to our staff the works day in and out to go out of their way for the guests. We are currently making some packages with local wineries, new indoor waterparks, ski... More

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Additional Information about Comfort Inn Heart of the Poconos

Address: SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Bartonsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Heart of the Poconos 2*
Number of rooms: 116
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Also Known As:
Comfort Inn Heart Of The Poconos Hotel Bartonsville
Comfort Inn Bartonsville
Bartonsville Comfort Inn

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