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Comfort Inn Heart of the Poconos

2.0 of 5
SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
Hotel amenities
Comfort Inn Heart of the Poconos
Ranked #1 of 4 hotels in Bartonsville
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129 reviews from our community

    Trip type
Traveler rating
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Date Rating
1 review
4 of 5 stars Reviewed May 22, 2013 NEW via mobile

We were in the area for a funeral and stayed there for a few days. After the first night, we asked to move to another room because the room we were in had ants. Allison McGuire immediately moved us to another room without hesitation. I've been in hotels and motels before where a complaint about bugs resulted either in being... More

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Canada
1 review
5 of 5 stars Reviewed May 21, 2013 NEW

We stayed here on the way back from a cruise in and out of Baltimore. We went shopping at the Outlet Mall which was pretty good if you know your prices and have the time and patience. The staff and the manager Jill were amazing in catering to our special needs without ever making it seem like it was extra... More

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Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013 NEW

I stayed at the Comfort Inn over a weekend with a group of close friends. We were pleasantly amazed my the helpfulness, kindness, and knowledge of the entire front desk staff. Never Have I been treated so well and provided such great guest service. The rooms were neewly updated with bedding, pillows and flat screen Tvs. The rooms were comfortable... More

Was this review helpful? Yes 1
POTTERVILLE
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW

Although the place is showing its age, the stay was excellent. They welcome pets with plenty of area outside for your pet. The location is close to Mount Pocono State Park and is located on a state highway with businesses up and down the road on a 5-7 mile stretch. The bathrooms are little tight, but we managed. Full hot... More

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audubon, new jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 19, 2013

Rooms are clean as are common areas. Free coffee and tea 24 /7. Rib restaurant next door. Good for a one night stay . A lot of contractors use this hotel as well as truckers. There is truck parking. Close to I 80 and Delaware water Gap. Did not use their lounge but a friend did and said they had... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
May 4, 2013

Dear Chris7071, Here at the Comfort Inn we are very glad to hear you have enjoyed your stay with us. We are happy to see that our property was in a convenient location and gave you access to all that you needed. Truck parking is something that a lot of hotels do not offer and we understand how important it... More

Naples, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 16, 2013

We stayed two nights since we were there for a family event. While the rooms were clean and the staff was friendly this Hotel is getting tired and in need of some renovation. If you have a need to stay in Bartonsville, PA this is not a bad place for a quick in & out.

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
May 4, 2013

Dear FloridaColorado, The entire staff would like to take the time to thank you for your review. It is always wonderful to hear that you were treated well during your stay and were comfortable. We also appreciate your criticisms as we are currently upgrading our property to better suit the needs of our guests. New flat screen TVs, bedding, lamps... More

Somers, New York, USA
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 24, 2013

My boyfriend and I came here for a weekend getaway and we rented a hot tub room for 2 nights. The location of the hotel is spectacular its right off the highway and its very easy to find. It's also centrally located to everything. Within 15-30 minutes of all the fun attractions and 5 minutes from restaurants and supermarkets. Some... More

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
May 4, 2013

Dear Andrea H., On behalf of the entire Comfort Inn staff, I would like to apologize for not exceeding your expectations. We pride ourselves on great quality and service. I am concerned to that you did not experience our Comfort Inn property in this fashion. However I would still like to thank you for your stay and your review, as... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2013

Nice clean place to stay for a night. Friendly hotel staff especially Kristin at the front desk. I couldn't have been treated any better as a guest and will definitely be returning. Ps. Make sure to visit the lounge and take a dip in the indoor pool. Breakfast was also delicious, you will not be disappointed.

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
May 4, 2013

Dear Bk10ohio, We are very pleased to hear that you enjoyed your stay at our property. We take pride in our staff and the quality of service they provide our guests. It is wonderful to know that you were able to experience many of the amenities we offer our guests and were not in any way disappointed. Make sure to... More

East Stroudsburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2013

We stay at the Comfort Inn Bartonsville when ever we are in the Pocono Mt. Front desk staff is very friendly and always willing to help with any questions we might have. Hotel is very clean. Nice to have a bar and restaurant in the hotel. Breakfast is great

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
May 4, 2013

Dear Bennett D., Thank you for your kind review. We greatly appreciate your continuous business and hope we continue to meet and surpass your expectations. Our staff greatly appreciates customers like you providing positive feedback and appreciating their performance. We look forward to seeing you again in the near future and thank you once again for making us your favorite... More

Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2013

The hotel was clean. The staff was excellent - always friendly and helpful. We enjoyed the 24 hour coffee and tea. The breakfast was excellent, especially the waffles. We were lucky and had the swimming pool and whirlpool to ourselves for our entire stay.

Was this review helpful? Yes 1
Jill S, General Manager at Comfort Inn Heart of the Poconos, responded to this review
May 4, 2013

Dear Laura N., Thank you very much for your kind review. We are very pleased to see that our staff was able to meet your needs as a guest, and make your stay with us a truly wonderful experience. We are also very happy to see that you were able to enjoy all of our hotel amenities during your stay.... More

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Additional Information about Comfort Inn Heart of the Poconos

Also Known As:
Comfort Inn Heart Of The Poconos Hotel
Comfort Inn Heart Of The Poconos Hotel Bartonsville
Comfort Inn Bartonsville
Bartonsville Comfort Inn
Address: SR 611, Bartonsville, PA 18321 (Formerly Quality Inn and Suites Pocono)
Region: United States > Pennsylvania > Pocono Mountains Region > Bartonsville
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Bartonsville
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn Heart of the Poconos
Enter dates & see best prices* (from our partners)
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