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Baymont Inn & Suites Bartonsville Poconos

2.0 of 5
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116 Turtle Walk Lane SR 611, Bartonsville, PA 18321 (Formerly Comfort Inn Heart of the Poconos)
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Baymont Inn & Suites Bartonsville Poconos
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Ranked #1 of 4 Hotels in Bartonsville
A recent review
5 of 5 stars reviewed 4 days ago
travelguy5123
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (81)
  • Jun-Aug only
    (96)
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    (52)
  • Dec-Feb only
    (79)
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5 of 5 stars Reviewed 4 days ago NEW via mobile

i visited poconos to see a friend.I decided to stay at Baymont Inn but did not have reservations.Robert at the front desk was helpful and gave me a great military discount and told me about .50 cent wing night at the lounge.they were delicious.The gym was under renovations but the pool and hot tub was great.Breakfast was a good selection... More 

Was this review helpful? Yes
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this review

Thank you for choosing Baymont Inn & Suites in Bartonsville, Heart of the Poconos. I am pleased to hear that you had a great stay! We look forward to seeing you again in the future so that we can provide you with another great visit to the Poconos. We have some exciting new room renovations in the works to improve... More 

5 of 5 stars Reviewed 4 days ago NEW

My friends and i stayed at this hotel for a bachelorette party.. The location is great and near everything..rooms were clean and lounge was great..good food and cocktails.Staff is great and Robert at the front desk was friendly and helpful.Breakfast had a good selection of hot and cold food.Pool was warm and hot tub very relaxing.I recommend this hotel and... More 

Was this review helpful? Yes
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this review

Located in the heart of the Pocono Mountains we are just minutes from shopping, casino, skiing, you name it, it's all right here! Our signature $5 Martinis are a great hit with all the guests that swing by the LOUNGE and our menu is priced right with a great assortment of burgers, salads, kids menu, appetizers, pizza and our famous... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed over the weekend and the staff was great, rooms were clean, breakfast is great for a free breakfast. Shannon was very helpful getting me directions to the airport. I would stay again. Book with the hotel they can give you better deals.

Was this review helpful? Yes
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. We appreciate your business and for mentioning Shannon for her outstanding customer service and I will also pass the the kind words onto Lorraine who heads up our housekeeping staff.. Please give us a call the next time you are planning to visit the Pocono Mountain area or... More 

Queens, New York
1 review
4 of 5 stars Reviewed 1 week ago

The staff is very polite and helpful. The room I stayed in was clean. It was a nonsmoking room but the sheets smelled a tinge like cigarette smoke. Other than that, it was a pleasant stay.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. We appreciate your feedback if you have any questions feel free to contact our front desk staff for all your needs. We work very hard to make your stay an enjoyable one.Please give us a call the next time you are planning to visit the Pocono Mountain area... More 

New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

We recently visited the pocono area to attend a friends wedding...l was so content with the accomodations,they were excellent...we arrived to be greeted by Robert at the front desk and he told us about many fun attractions near by, and gave us a booklet with valueble info and coupons..The rooms were bigger than I expected and flatscreen tvs had great... More 

Was this review helpful? Yes
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this review

Thank you for your wonderful review. I am happy to hear we were able to accommodate you and I am so glad you were pleasant surprised with our property! I will make sure to commend Robert for providing you with great customer service. We can't wait to see you again in the future, thank you again! More 

Absecon, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I met the sweetest little redheads cashier with the brightest smile who made my night in the Poconos a time to remember she is the friendliest employee u have w great customer service who helped me with all my needs I think Trish needs a raise

Was this review helpful? Yes
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this review

Thank you for taking the time to fill out our online survey. I am happy to hear that Patricia was able to provide you with a pleasant experience while visiting our hotel. We look forward to seeing you in the future. More 

Lake Ronkonkoma, New York
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I travel to the Poconos yearly and have stayed at many different hotels in the area. We just visited again for 2 weeks and stayed at the Baymont the entire time. Georgie & Bruno went above and beyond to make sure that we're well taken care of. They were always professional, courteous and asked about our days... More 

Was this review helpful? Yes
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this review

Thank you for your kind words. I will be sure to let Georgie and Bruno know what a great job they are doing! Such a wonderful review motivates my staff to keep doing what they do best, ensuring your stay is a positive and memorable experience. We look forward to seeing you at your next visit to the Poconos and... More 

Staten Island, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My niece is getting married in August and I needed to book a room for 2 nights. There was a mix up with the price of the block of rooms set aside. It was resolved rather quickly. I'm expecting first rate customer service when I deal with a hotel and I got it. Patricia was my first point of contact... More 

Was this review helpful? Yes
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this review

Thank you so much for your kind words. I am so happy that we were able to get everything sorted out. We strive to be as fair and as accommodating as we possibly can and am I so happy that we were able to help you and your guests out. We look forward to seeing you and we can't wait... More 

Bridgeport, WV
1 review
3 of 5 stars Reviewed 1 week ago

Staff at reception desk was great. We used an outside entrance at the end of the building because it was closer to our room. Most of the time we had to walk through smokers and it smelled like smoke inside the building there and in the stairwell. The room could have been cleaner, but I would go back because of... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this review

Thank you for taking the time to fill out our online survey. I am pleased to hear that you experienced a pleasant stay at our new Baymont Inn & Suites. I will be bringing up the cleanliness issue with our head housekeeper so that in the future we can provide you with an even better stay. Thank you again and... More 

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