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Brookside Inn & Suites White City

Certificate of Excellence
2020 Leigh Way, White City, OR 97503
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1 room 1 adult
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Brookside Inn & Suites White City
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122 Reviews from our TripAdvisor Community

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Saint Helens, Oregon
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel is fine. The room was average, it was clean, quiet. It has a indoor pool and workout area, the workout room is open 24hrs which is nice. My only real complaint is not so much with the hotel, but it is in the middle of a food desert. Unless you like fast food for the most part there... More 

Helpful?
Thank Mark K
Utah
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a very clean hotel. It has a really good continental breakfast. The pool, hot tub and gym were also pretty good. We stayed here for several days while visiting grandparents and enjoyed our stay.

Helpful?
Thank Stacie B
Forest Grove, Oregon
2 reviews
4 of 5 stars Reviewed December 30, 2015

This place was very clean, the room was nice and large; plus they allow pets on the first three floors at no extra charge. The staff was courteous and friendly and the pool and hot tub were great to use after a long drive. Their continental breakfast had much to choose from and was a lot better than other hotels... More 

Helpful?
Thank AlissaG3344
Fort Jones, California
Level Contributor
5 reviews
5 of 5 stars Reviewed December 1, 2015

We had a room on the third floor and even though the property was fully booked for Thanksgiving night we did not hear a sound in our room. The pool and hot tub were just the right temperature. The FULL breakfast was amazing - eggs, sausage, waffles, biscuits and gravy, and all the other goodies. Everything was fresh and flavorful.... More 

Helpful?
Thank Kathy M
White City, Oregon, United States
2 reviews
5 of 5 stars Reviewed November 23, 2015

We got a 4th floor 09 King room and WOW! Amazing view, clean, PERFECT breakfast selection(I always get biscuits and gravy with eggs, a muffin, a yogurt, a big waffle orange juice and when im feeling crazy some fresh fruits! They have a clean indoor pool and spa! 24 hr gym access! The only way you can have a bad... More 

Helpful?
Thank Andres T
Medford, Oregon
Level Contributor
3 reviews
1 of 5 stars Reviewed November 13, 2015 via mobile

This hotel is the worst! Do not stay here. Their staff is so rude. I will never stay here again. We ended up leaving a day earlier than planned, because of how offensive their staff was. The rooms though are spacious and clean. Their continental breakfast was good. But unfortunately those things aren't enough to disregard their rude, inconsiderate and... More 

Helpful?
Thank wendiwithani
White City, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 10, 2015

Stayed here because it was close to our home and we were having our floors refinished. While checking in was treated to what true rudeness is. Front desk person either hates her life or her job. The hotel itself is not bad but they need better customer service training before they put someone on the front desk. Will not recommend... More 

Helpful?
Thank sas628
Nora D, General Manager at Brookside Inn & Suites White City, responded to this review

All of us at Brookside are very sorry to hear that your expectations were not met. We strive to ensure the best customer service for all of our guests. Your review has been noted and again, please accept our apologies. More 

Santa Barbara, CA
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 20, 2015

This was a nice hotel, although we drove past it at first. It's off the road and we spotted it on the second pass based on the pictures on the internet. This hotel has no view, but it is clean, the personnel are very nice, the breakfast is good, and it is very quiet and comfortable.

Helpful?
Thank Travelaunt58
Central Point, Oregon
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 14, 2015

The rooms are nice, but the prices are much higher than they should be as compared to other hotels locally. There is a restaurant next door. They have a swimming pool. Their breakfast is better than some.

Helpful?
Thank BelovedofHim
California
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 1, 2015

We stay here about six times a year. The rooms are always clean and comfortable. There are mini-refrigerators and microwaves in the room. You get a pack of microwave popcorn when you check in. There's fresh cookies in the evening. The staff is always friendly and helpful. The free breakfast is fine to get us started in the morning -... More 

Helpful?
Thank RosaritoRita
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