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The Resort at The Mountain

Certificate of Excellence
4.0 of 5
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68010 E. Fairway Avenue, Mt Hood Golf Resort, Welches, OR 97067-9706
The Resort at The Mountain
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Welches
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Karen K Atlanta, Georgia
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567 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

JJ was truly amazing and gave me the best massage I've ever had. I thoroughly enjoyed every minute of the special treatment and appreciate JJ's expert service! The Resort is a beautiful property and I hope to return soon.

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Gaston, Oregon
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night as we were up working on our cabin that got hit by a tree. We have never stayed here before, but were so thankful to have a place to stay. The front desk was friendly, the room was clean and all the amenities were nice (soap, shampoos and lotions, tv, mini fridge, nice thick... More 

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john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for taking time to tell me about your stay, and to let me know about your recommendations. We look forward to your returning, or referring others to us in the future. The microwave is no available for no charge. Sincerely, John A. Erickson General Manager More 

Turner, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I love this resort! The rooms are beautifully decorated and planned out. The beds are comfortable and well bedded. They have a keurig coffee maker with good coffee, no tea but not a big deal. If you called room service they would bring some to you. The only thing missing was a microwave but im sure if i asked they... More 

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john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, I wish I could control the weather for your next stay. Thank you for providing such a complimentary review of The Resort. I will share your comments with the full staff today. We will make sure we have tea in your room the next time you visit. Thank You, John A Erickson General Manager More 

Lake Oswego, Oregon
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We needed a weekend of relaxion and this trip ticked all the boxes. It's a short distance from Portland which meant that we could drive up after work and be there in just over an hour. We were also ready for a change from the beach. There was an enticing Groupon offer and could make reservations online which sweetened the... More 

Was this review helpful? Yes 1
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for your comments. I am reviewing each one with our team, and actions are being taken to address those which were inconsistent with our expectations. We do appreciate you taking time to prove both praise and constructive insights. Thank You, John A. Erickson General Manager More 

Oregon
Top Contributor
65 reviews 65 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 24, 2015

Loved my stay, albeit brief, at The Resort at the Mountain. Was only there one night, just wanting to get an early start on the ski slopes in the morning, so didn't get to enjoy all the fantastic amenities, but we did enjoy our very nice room. Clean, updated, spacious. The grounds are lovely. The staff were quite hospitable and... More 

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john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for taking time to tell be about your stay. I am pleased to hear you will be returning. Maybe you will be able to make it more than an overnight visit so you can enjoy the Resort and Mt. Hood fully. Sincerely, John A. Erickson General Manager More 

1 review
5 of 5 stars Reviewed February 24, 2015

Absolutely perfect! This place was wonderful, Tami Kay is the best, she made our daughters wedding the most wonderful experience, all she had hoped for and more. The staff is great the food is wonderful! We highly recommend The Resort at the Mountain!

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john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for letting me know how everything went for your wedding. We are please you included us in your plans, and we look forward to welcoming you back for your anniversary next year. Sincerely, John A. Erickson General Manager More 

Logan, Utah
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 22, 2015

Our large room at The Resort comfortably accommodated a family of four, and the bathroom was extra stylish and well made. However, don't bother with a roll-in cot, as the "mattresses" are ratty foam laid directly on the cot frame's metal supports. The heated pool and hot tub were nice extras for a ski vacation. Breakfast at the hotel restaurant... More 

Was this review helpful? Yes
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for your comments. Your note about your roll away is being addressed today. We look forward to welcoming you back in the near future. Sincerely, John A. Erickson General Manager More 

Longview, Washington
1 review
5 of 5 stars Reviewed February 20, 2015

We only stayed overnight this time, but it was a pleasant experience as always. Check-in and check-out were easy. We were given an upgraded room. The room was clean and spacious. Wish we could have stayed longer, but we will always choose The Resort when we come to The Mountain.

Was this review helpful? Yes
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, It was great o have you back again at The Resort. Thank you for your glowing remarks! Sincerely, John A. Erickson General Manager More 

Olympia, Washington
1 review
5 of 5 stars Reviewed February 17, 2015

My husband and I enjoyed a beautiful stay here. Sadly it was only one night, we would have loved a longer visit. The staff went above and beyond to accommodate a last-minute request to check-in early on a day they were fully booked. We stayed in a Fireside King Studio, and our room was lovely, spacious, and quiet. Everything was... More 

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john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for your comments. I am sorry you were not able to stay and enjoy the Resort for a few days. We look forward to welcoming you back. Sincerely, John A. Erickson General Manager More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 8, 2015

We had a series of bad experiences staying here. While the room was nice, the service was terrible. We had many things go wrong, from a clogged toilet that wouldn't flush from the beginning (don't they check this?), broken stereo, broken ice machine, no wifi.... the list goes on. So many things went wrong we ended up having to change... More 

Was this review helpful? Yes 3
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, I do appreciate your letting me know about your experience. We are in the process of following up on your comments. The concerns you pointed out are being addressed immediately. Sincerely, John A. Erickson General Manager More 

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