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The Resort at The Mountain

Certificate of Excellence
4.0 of 5
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68010 E. Fairway Avenue, Mt Hood Golf Resort, Welches, OR 97067-9706
The Resort at The Mountain
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Welches
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Kimberly G
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573 Reviews from our TripAdvisor Community

Traveler rating
    337
    146
    47
    26
    17
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153
277
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (573)
  • Mar-May only
    (107)
  • Jun-Aug only
    (180)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (124)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for one night while enroute to Portland from Bend. We were pleased with the friendly and helpful service, quality of our dog friendly room (with enclosed run area off the patio), and the beautifully landscaped property. We sat at the Altitudes Lounge for a satisfying dinner of trout and salmon. Don't miss the Mai... More 

Was this review helpful? Yes
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for providing me with your very complimentary insight and a comment on Marty's drink preparations. Come back soon and often. Sincerely, John A. Erickson General Manager More 

New York
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

It pains me to say this, since all of the service we received was very warm and nice. However, the room we were in which was in the 800 building, was pretty dirty and a lot of it was broken. For example, there was a balcony, and my husband and I, both six feet tall athletes had to pull super... More 

Was this review helpful? Yes 1
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, I appreciate your insight and comments. All the items you provided information on have been addressed. Sincerely, John A. Erickson General Manager More 

Portland, Oregon
Top Contributor
121 reviews 121 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I started coming here in the early '70's. Back then they only had condos east of the golf course clubhouse. They have since expanded across the road to the west, built a bunch of new condos, new resort (hotel style) rooms, and banquet facilities. This was only my 2nd time staying in the new resort facilities. The rooms are well-built,... More 

Was this review helpful? Yes
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, We are always happy to welcome back returning guests, and encourage you to come back sooner the next visit. Thank you for taking time to provide your comments and recommendations. Sincerely, John A. Erickson General Manager More 

Portland, OR
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay in the Resort was the most quiet hotel experience I've ever had, and a gorgeous setting. The black-bean burger on the Room Service menu was so delicious, I almost ordered another one the next day.

Was this review helpful? Yes 1
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for your review, comments, and referral! We look forward to your return visits. Sincerely, John A. Erickson General Manager More 

Salem, Oregon
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 25, 2015

We stayed here in 2013 and found the resort clean, well appointed and maintained. Our only issue then, our meals at Altitude were lack luster. During our last visit it was the opposite! We had great service and food in the restaurant and felt the room was in need of up keep. The furnace was loud and worked poorly, poor... More 

Was this review helpful? Yes 1
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dea Guest, Thank you for your return visit, and for your comments. We are addressing those points which we did not achieve your highest marks. additionally I have passed on your excellent comments about your dinning experience. Sincerely, John A. Erickson General Manager More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

JJ was truly amazing and gave me the best massage I've ever had. I thoroughly enjoyed every minute of the special treatment and appreciate JJ's expert service! The Resort is a beautiful property and I hope to return soon.

Was this review helpful? Yes 1
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for your recognition of The SPA at The Resort, and for your praise of JJ. I will personally pass on your comments. We look forward to welcoming you back soon and often. Sincerely, John A. Erickson General Manager More 

Oregon
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2015

Staff friendly, location peaceful, large property to explore, so much to see and do. 30 minutes drive to Mt. Hood. Hotel provides mountain bikes, nice pool, good restaurant, beautiful lobby with huge fireplace.

Was this review helpful? Yes 1
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for your comments and referrals. We look forward to welcoming you back soon and often! Sincerely, John A. Erickson General Manager More 

Gaston, Oregon
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed here for one night as we were up working on our cabin that got hit by a tree. We have never stayed here before, but were so thankful to have a place to stay. The front desk was friendly, the room was clean and all the amenities were nice (soap, shampoos and lotions, tv, mini fridge, nice thick... More 

Was this review helpful? Yes
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for taking time to tell me about your stay, and to let me know about your recommendations. We look forward to your returning, or referring others to us in the future. The microwave is no available for no charge. Sincerely, John A. Erickson General Manager More 

Turner, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

I love this resort! The rooms are beautifully decorated and planned out. The beds are comfortable and well bedded. They have a keurig coffee maker with good coffee, no tea but not a big deal. If you called room service they would bring some to you. The only thing missing was a microwave but im sure if i asked they... More 

Was this review helpful? Yes
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, I wish I could control the weather for your next stay. Thank you for providing such a complimentary review of The Resort. I will share your comments with the full staff today. We will make sure we have tea in your room the next time you visit. Thank You, John A Erickson General Manager More 

Lake Oswego, Oregon
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 16, 2015

We needed a weekend of relaxion and this trip ticked all the boxes. It's a short distance from Portland which meant that we could drive up after work and be there in just over an hour. We were also ready for a change from the beach. There was an enticing Groupon offer and could make reservations online which sweetened the... More 

Was this review helpful? Yes 2
john_erickson, General Manager at The Resort at The Mountain, responded to this review

Dear Guest, Thank you for your comments. I am reviewing each one with our team, and actions are being taken to address those which were inconsistent with our expectations. We do appreciate you taking time to prove both praise and constructive insights. Thank You, John A. Erickson General Manager More 

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