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BEST WESTERN PREMIER COLLECTION Resort At The Mountain

Certificate of Excellence
4.0 of 5
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68010 E Fairway Ave, Mt Hood Golf Resort, Welches, OR 97067-9706 (Formerly The Resort at The Mountain)
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1 room 1 adult
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BEST WESTERN PREMIER COLLECTION Resort At The Mountain
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639 Reviews from our TripAdvisor Community

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Roseburg, Oregon
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at the Fireside King Studio and I was very impressed with the amount of space the room has. This resort is no longer under Best Western and is now under new ownership. I'm very impressed with the service of the front desk and speedy service of housekeeping. The breakfast is more than your typical 3 star hotel. Note that... More 

Helpful?
1 Thank Mark J
Portland, Oregon
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

I have no idea what some of the people who are complaining are talking about! After reading recent reviews about the resort, I was worried this was going to be a crummy place! That couldn't be further from the truth! The room was GORGEOUS! It was very large, the bed was amazing, the fireplace was a nice touch, the bathroom... More 

Helpful?
Thank MrsBob1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I had purchased a spa package in December. My little girl and I were really looking forward to some Mother-Daughter time. We had originally booked our room/spa time on Dec. 30th. Sadly, the previous night a fire destroyed one of the resort's buildings. We were literally on our way out of our house in route to the resort when we... More 

Helpful?
1 Thank cherie c
Lebanon, Oregon
1 review
4 of 5 stars Reviewed 2 weeks ago

We checked in on a Saturday evening and were greeted by a wonderful gentleman at guest services. I appreciated his knowledge of the property and willingness to take the extra time to share information with us. The room was well appointed, however, the walk in tile shower had a minor design flaw that allowed water to pool on the floor... More 

Helpful?
Thank Leslie M
Del Mar, California
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice condo close to hiking and not too far from Mt Hood. Great heated pool and Jacuzzi. Beautiful grounds throughout the resort. Had a nice breakfast sport near the golf course. Very clean room with comfortable bed.

Helpful?
Thank mikeanello
Portland, Oregon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked a couples get away for my birthday. Groupon deal brought us here. We booked in November for our January visit. We were told it was too early to book for spa. We tried booking our couples massage (part of package) for weeks but never received a return call. The spa and resort lodging do not coordinate/share bookings. Our... More 

Helpful?
Thank Patzy N
Miami, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Firstly, we booked our hotel via groupon which had an amazing offer, king room with fireplace and spa accommodations for my husband and I. We combined two stays in order to stay 3 nights. Breakfast was complementary which was an added bonus that we never expected. Everyone that works here is so pleasant and helpful. We went up to the... More 

Helpful?
Thank kport002
Lacey, Washington
Level Contributor
177 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Resort 5 years ago, and were looking forward to returning with all the kids and grandkids. After reading the latest TA reviews, I was getting nervous about the 3 day getaway. However, the Resort did not reflect the bad reviews. We discovered the reason....new management and a new GM! The good: All 3 rooms (2 fireplace... More 

Helpful?
2 Thank AnnaDan M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed 2 nights here with my girlfriend on 28-29 Dec 15 so we could go snow shoeing and skiing. I'd have liked to leave 3.5 stars..... Note: We didn't use the bar, pool or spa. Pro's 'Croft King Room' was large, bed comfortable, heating simple to use and room was clean. We were allowed check in early. (mid day)... More 

Helpful?
Thank Robin W
Bellingham, Washington
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

First of all, the rooms were not ready when we got there, even though it was well after check in time. Not such a big deal, but I'm listing it because of the many things we experienced. Our room smelled badly of smoke - this was understandable as we were in building 3 right next to the burned down building,... More 

Helpful?
Thank kimbrleedo
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