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Comfort Inn Columbia Gorge Gateway

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1000 Northwest Graham Road, Troutdale, OR 97060 (Formerly Holiday Inn Express Portland - East)
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Comfort Inn Columbia Gorge Gateway
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176 Reviews from our TripAdvisor Community

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Idaho
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I always enjoy staying out of the metro areas if at all possible. Ended up at the Troutdale Comfort Inn and enjoyed every moment of it from the check in to the check out. Dylan was exceptional at checkin and so was Stephanie at checkout. Dylan ran through all the options available for a room upgrade and had a very... More 

Helpful?
1 Thank kenyamite
The Dalles, OR
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at the Comfort Inn after a very long day of driving home in the snow from the coast. We were trying to make it back to The Dalles. No luck. We were stuck in Troutdale during an ice storm while it was rapidly approaching dark. We approached the front desk and were greeted by the General Manager, Loree.... More 

Helpful?
1 Thank Zojila
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

You two were a delight, and very gracious about my third shift loopiness : ) - I have never been so glad to see Stephanie (we got her in right before the cab folded up shop along with everyone else on wheels) - and, boy, did we need two of us that evening. I am very glad that a bad... More 

Winter Haven, Florida
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

Pleasant and helpful staff with directions to local restaurants and attractions. Have pre printed directions which are helpful. Room is comfortable and well equipped with microwave and refrigerator. Morning breakfast is a nice touch and evening cookies were delicious. My only concern was the location which required us to loop around I-84 whenever we wanted to go into town or... More 

Helpful?
Thank FLVisitors
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

I am very glad that you were comfortable in your stay with us, and that you were well welcomed - we work very hard to be a respite at the end of a long drive and a good start to the day. The one-way "horseshoe" loop required by the frontage roads does take a bit of getting used to, but... More 

2 reviews
5 of 5 stars Reviewed December 8, 2015

I just want to say thank you!! I live in Hood River about 45 minutes east of Troutdale and was unable to drive home due to an ice storm. I was prepared to pay the full $100 that was posted online, but when I woke up there was a receipt under my door letting me know that because I stayed... More 

Helpful?
Thank Molly M
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

So glad we were able to help, Molly, and that you had a comfortable stay with us when it was needed. We do reduce the rate for those stranded by weather, however that rate is a 20% discount, so you got a somewhat better rate than generally available (Merry Christmas!). It looks like someone snagged an internal friends and family... More 

Cleveland, Ohio
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed October 29, 2015

Nice, mid class inn. Location is good for visiting the gorge. I especially liked that it's located next to the Troutdale airport. (I like watching airplanes). It's also next to a Dairy Queen. (I really like Dairy Queen). Our King room was clean, spacious, & comfortable. Slept quite well there. Staff is friendly & helpful. Spent 3 nights there. Easy... More 

Helpful?
1 Thank DutchH37
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

I like watching the small airplanes, too... do remind us the next time you're coming this way and we'll make sure to get you on the west side so you aren't on the east with nothing to watch but a tree full of birds : ). I am most glad you had a comfortable stay with us and we did... More 

Middleton, Idaho, USA
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 5, 2015

We had plan to stay at this location for 2 weeks doing work in the area, but had to leave the first night because out truck and trailer were broken into and 11 thousand dollars worth of tools and equipment were stolen...all the equipment we needed to complete the job. -We were parked in the designated truck/trailer area under a... More 

Helpful?
2 Thank OnTheRoadAgain944
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

I am sorry that you lost your equipment, and that we lost you - it hurts you and it hurts us and it is nothing we would wish all around. We are always glad to do anything we can to help our local law enforcement keep the area safe. Best, Loree More 

Maui, Hawaii
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 29, 2015

This is a newer hotel in Troutdale and conveniently located off I-84. Management and staff were very friendly, professional,and efficient. The rooms were kept very clean thanks to the Housekeeping staff which were excellent. I've already booked multiple units in this hotel for an upcoming family reunion and will definitely continue to stay here in the future.

Helpful?
Thank Laurie L
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

Thank you for making the time to review, Laurie, and for booking your family reunion with us! It means a lot when you enjoy your stay with us enough to recommend us to your nearest and dearest. : ) All the best, Loree More 

Maple Valley, Washington
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 14, 2015 via mobile

We just stayed here with friends. We came down for the Brandi Carlile concert. There was a round trip shuttle to the venue for $10 per person which was well worth it! The beds were super comfy after a long day of travel and the concert.

Helpful?
1 Thank Alysia S
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

We love concert days : ) - McMenamin's does a beautiful job with the concert booking and venue, and Edgefield is simply a jewel in the crown here in Troutdale. Hope you had some time to explore the property and grounds a bit. Mt. Hood Cab runs a shuttle loop for the concerts, which is a great benefit to our... More 

Virginia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 13, 2015

Stayed here for one night over Labor Day weekend. We needed a pet friendly room close to the airport. Check in was a breeze, and he even found me a better rate than I was booked under. Room was very clean, no carpet. Bathroom is tiny, but more than adequate, and clean. The bed was the most comfortable place I'd... More 

Helpful?
1 Thank dbjmp
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

Thank you for making the time to let us know you had a good stay with us, and bonus points to Dylan for finding you an earned discount to help with the trip budget : ). For future reference, we have thirteen pet friendly rooms - just two of them (128 and 129) have the uncarpeted floors, We installed those... More 

Ashland, Oregon, United States
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 5, 2015

The Portland airport was sold out and I was less than excited when my husband booked this hotel. I was SO wrong! It is probably the nicest Comfort Inn I've ever seen. Just renovated, sparklingly clean - the rooms even have wooden floors and the shower curtain was squeaky clean and pure white as was the lovely tub surround. Beds... More 

Helpful?
3 Thank Megan M
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

We love it when you're wrong in the right way : ). A lot of our returning guests originally found us when the PDX hotels were full, and, while our friends at the airport properties do a great job, we're delighted when we make that extra twelve miles well worth your effort. Glad that you found everything as it should... More 

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