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Comfort Inn Columbia Gorge Gateway

2.5 of 5
1000 Northwest Graham Rd., Troutdale, OR 97060 (Formerly Holiday Inn Express Portland - East)
Hotel amenities
Comfort Inn Columbia Gorge Gateway
Ranked #1 of 5 hotels in Troutdale
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60 reviews from our community

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Date Rating
Sammamish, WA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2013

I prefer Just-A-Bed motels. When I travel, the motel is NEVER the destination, so having to pay via my rate for things like gyms, spas, indoor swimming pools or worse yet, water parks makes me cringe. I just want a place where I can get a decent night's sleep to fuel my adventure. So when I find an AWESOME Just-a-Bed... More

Was this review helpful? Yes 1
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
May 12, 2013

: ) You rocketed straight into my top ten favorite reviews, Teresa - while I've never thought of us as a Just-A-Bed hotel, it seems like an affectionate term the way you present it, so I'll take it... particularly since you threw in AWESOME. : )) Yes, Dairy Queen is loading equipment in now, and should be open next month... More

Oregon, United States
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 2, 2013

We had driven all day. When we got to the hotel we were met with a wonderful smile. The lovely lady let us know there was soup and cookies. Then she printed out directions to the McMenamins where we were headed to meet some friends. The hotel was very peaceful. Walking distance to the outlet mall. Top that all off... More

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
May 6, 2013

Mindy's smile lights up the room, doesn't it? Most glad we were a respite for you at the end of a long day and a good start to the next... and we are always delighted to direct guests to our friends at Edgefield - I hope you got a chance to walk through the gardens, they've done a beautiful job... More

GRANBURY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 27, 2013

Second time here and they have a good breakfast as well. good beds and slept well. If you want a quiet room get it on top floor and on the back side the front is good to i have been on both sides. The airport might scare you but they dont make a lot of noise at night.

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
May 6, 2013

Slept and fed well would be the plan, Gary - glad you found it so. Thank you for mentioning the elephant in the room - the airport does make some nervous (and delight some - we get a good number of requests to be on the airport side to watch the small planes), but complaints about noise are few and... More

Seattle
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2013

This hotel is not impressive as you drive up. A rectangle, 3 floors, looks like a million others. But inside all is updated. Latest furniture, bedding, carpet. Fridge, micro, ample plug-ins for electronics. Good lamps and pillows. Guest computer in lobby. Free breakfast is above average too. AND in late afternoons soup and cookies served. 1:00 PM ckout which is... More

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
April 27, 2013

You made my morning by mentioning the plug-ins... we had a terrible situation in the room with available outlets until the renovation. I thought the fix of outlets on the lamp bases was brilliant, and significantly more elegant than stringing orange extension cords all over the room : ). I love our 1:00 checkout - most guests can't take advantage... More

Bozeman, Montana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed April 21, 2013

The Front Desk staff of a hotel can make the whole stay good, bad or just another bed on the trip. The staff here made the whole one night stay a treat. Recommended a good restaurant. Was very nice. Rooms were very clean, nice. Breakfast was more than just a waffle. Bacon, eggs, biscuits and gravy, fruit, yogurt,..... very pleasant... More

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
April 24, 2013

I'll be stealing your first sentence for the opening quote of our training manual, Pat. : ) I am very glad your stay was in the "treat" category, and appreciate you making the time to write the review - we're working every day to find something we can do just a little better, and it's lovely to get feedback that... More

Texas
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 21, 2013

Booked this room after scrutinizing TripAdvisor reviews. We stayed here after driving westward through the Columbia River Gorge. We found it quite comfortable and pleasant, had no complaints at all, would certainly recommend it.

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
March 22, 2013

So glad you had the opportunity to visit our beautiful Gorge! Hope you caught it in the sunny spots between the spurts of hail we've had the past few days : ). We're delighted that you found our hotel a comfortable and pleasing place to stay after your explorations - that would be the plan. Thank you for making the... More

Victoria, Canada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 20, 2013 via mobile

This hotel is pretty basic, but it is good value. We had a family suite which was large, lots of room to spread out. Breakfast had choices for us all. Not a fancy hotel, but a good, clean, pleasant one.

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
March 22, 2013

Most happy that you enjoyed your stay with us. No, we aren't fancy, but we have worked very hard to make the most of our rooms, breakfast, and, especially, to do our best to make sure everyone who walks in the door feels welcomed and walks out smiling. Thank you for taking the time to write a review for us... More

Washington
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 7, 2013

I am only giving an average rating based on the room itself, housekeeping and breakfast. the front desk was super nice and helpful when we called to reserve a room and upon arriving and leaving they were very warm and friendly! we were told there were only 4 people staying in the hotel, so we would have peace and quiet... More

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
January 9, 2013

Thank you for your feedback, it's appreciated, and I'm glad you had a good experience at the front desk. No, housekeeping should never be knocking before 10:00 a.m., and your review went straight from first reading to my maintenance supervisor to reinforce that with housekeepers. Breakfast is renewed throughout our breakfast hours of 6 - 10, so it shouldn't matter... More

Alaska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 25, 2012

The beds are very comfortable. We stayed two nights with a large group for a wedding. The rooms are nice, clean and quiet. You don't hear your neighbors. The suites are spacious and I like the fridge being behind the cabinet door under the flat screen TV. The staff is terrific. The manager, desk, housekeeping and maintenance were all so... More

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
December 26, 2012

We love winter weddings - nice to have a party in the house when we don't have five parties in the house. :) Glad you found the frige - every once in awhile the response to "how was everything with your room" at checkout is, "great, but I wish you had a refrigerator". One gentleman had been at the hotel... More

South Pole
Top Contributor
76 reviews 76 reviews
6 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 24, 2012

I stumbled onto the Comfort Inn Colombia Gorge Gateway by getting terrified at the Motel 6 across the highway while searching for a room at almost midnight. I had given up and was going to head on to Cascade Locks when I found the Comfort Inn. Needless to say the Comfort Inn was an amazing find. The manager, Loree was... More

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review
December 25, 2012

Well, you did absolutely just make my Christmas morning, thank you! I am glad you found us and most happy you enjoyed your stay. You were a delight in the middle of the night (which is a fair fine feat in and of itself), and I was looking forward to seeing you again in the morning at checkout. Sorry I... More

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Additional Information about Comfort Inn Columbia Gorge Gateway

Also Known As:
Holiday Inn Express Portland - East Hotel
Holiday Inn Express Portland - East Hotel Troutdale
Holiday Inn Express Troutdale
Holiday Inn Troutdale
Troutdale Holiday Inn
Address: 1000 Northwest Graham Rd., Troutdale, OR 97060 (Formerly Holiday Inn Express Portland - East)
Region: United States > Oregon > Troutdale
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Troutdale
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Comfort Inn Columbia Gorge Gateway! Our hotel is located 10 miles east of Portland International Airport at the gateway to the Columbia River Gorge National Scenic area featuring majestic Multnomah Falls. Activities and wonders abound in this land of rugged cliffs, sweeping vistas and cascading waterfalls. Start your morning out right with our complimentary hot breakfast including meat and eggs, biscuits and gravy, fresh waffles, plus a great selection of breads, cereals, muffins, yogurt, juice, and fruit. Spend your day hiking the Gorge, enjoying great food and shopping in Troutdale and on the river, or just relax and enjoy the day with a stroll by the Sandy River. Spend your evening wine tasting at McMenamin's Edgefield, featuring three restaurants with an onsite distillery, winery and a brewery. All of our guest rooms are fresh and sparkly from our May 2012 renovation and include a microwave, refrigerator, coffee-maker, and iron and board. We are a pet friendly facility and will be happy to give you directions to the best places to take the pup for a romp. To keep you connected we offer free wireless high-speed Internet access and a business center in the lobby. Looking forward to seeing you soon! ... more   less 
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