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Comfort Inn Columbia Gorge Gateway

2.5 of 5 1000 Northwest Graham Rd., Troutdale, OR 97060 (Formerly Holiday Inn Express Portland - East)
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Comfort Inn Columbia Gorge Gateway
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Comfort Inn Columbia Gorge Gateway
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132 reviews from our community

Traveler rating
    74
    41
    14
    1
    2
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34
49
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8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Top Contributor
165 reviews 165 reviews
41 hotel reviews
238 helpful votes 238 helpful votes
5 of 5 stars Reviewed November 9, 2014

Very friendly staff, seem genuinely interested in direct feedback, and to ensure my needs are met. They were pretty busy with a local youth conference in the area, but it didn't add to the noise other than when they coming and going, and that was only moderate. Beds are very soft and comfortable, clean, well kept. Breakfast in the morning... More 

Was this review helpful? Yes 2
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

: ) Thank you for making the time to write and the thoughtful words. The entry is slated to be finished in early December (always delays with construction projects, aren't there?), and then we'll have a nice covered spot to park under and an extra set of doors to get you into the warm and dry quickly. We're excited, and... More 

Ipswich, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 4, 2014

Clean and comfortable but nothing outstanding. But the big plus was the hotel was very near to a shopping outlet mall 😉. Building work was being carried out making the entrance rather messy and out room faced the small airport. Breakfast was fine And a Dairy Queen right opposite.

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

While I'm happy of the clean and comfortable, wish we'd been able to give you at least one outstanding : ). We would have been happy to shift your room assignment to the other side of the building (some guests love to watch the small airplanes, and some would prefer to be on the east side) - just let us... More 

los angeles, ca
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 18, 2014

Nice hotel, nice clean room Friendly desk person. Free cookies (FRESH-BAKED, still warm in the afternoon we checked in) and soup! Only stayed one night. Convenient to nearby Troutdale "old district". Not a lot to see there.

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

There is not one thing better in life than a warm cookie, is there?. Very glad of the good stay and friendly welcome. I would imagine that Troutdale is a little small and sleepy when LA is home :), but hope you found the three galleries, and General Store, and maybe had time for a bite at one of the... More 

Kansas City, Missouri
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 25, 2014

The Comfort Inn in Troutdale served as our home base for the "bookends" of our trip to the OR coast. The staff is very friendly, and the location is great; close to the historic Columbia River Hwy. with its waterfalls and gorgeous vistas, but also a very quick and easy drive to/from PDX. Plus, there's a Dairy Queen right next... More 

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

First, thank you staying on both ends of your trip - we love those bounceback visits : )), and I'm glad both stays were good and that your cheese arrived safely (the post office human looked at me oddly when my answer to "liquid, flammable, or perishable?" was "cheese"). Please always feel welcome to make a room request if you... More 

British Columbia, Canada
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 17, 2014

Very clean, beds super comfy (with nice bedding and pillows). Quiet property, very good breakfast (with hot food too and good selection). They were great with our dog. The only downside was our toilet kept running until you shook the handle, but when we told the staff they were very apologetic and I'm sure they fixed it right after we... More 

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

We are delighted that you enjoyed your stay with us while you explored the Gorge! We work hard to get those "very clean"s, and it's always gratifying when it's noticed. Thank you for reporting the running toilet - you shouldn't have to be handle-jiggling in our house : ) - and we appreciate the early heads up from our guests... More 

Austin, Texas
Top Contributor
50 reviews 50 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 10, 2014

I had stayed here in early Sept. Dayo at the front desk was very friendly at both check in and check out. The rooms were nicely decorated and the bed was very comfortable. I didn't get a chance to check out the hot tub or any other on site amenities. They offer cookies and soup in the evening. I did... More 

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

We like Dayo - glad he took good care of you when you had an issue with your room... we work very hard to have no issues with rooms, but fallback is to correct well and immediately when we do : ). Thank you for making the time to write, and happy to hear you had a good stay with... More 

BELLINGHAM WA
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 9, 2014

Room was clean, bed was super comfortable, staff is pleasant, and breakfast was well done Came in late and found out checkout was 1pm Worked for us as we were exhausted from doing an event over the weekend.

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

Huckleberry Festival? : ) Thank you, Carleen, for making the time to write - we like our 1:00 checkout, too. Makes for a lot more relaxed guests at departure. Glad you liked the bed - for future reference, the kings are pillowtops, the queens are firm. Not sure which you had, and want to make sure you get the same... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2014

This was my first try at a Comfort Inn, and Choice hotel. It was great, i see that Clarion and Comfort inn are at the top of Choice hotels. So i can see myself staying at more of them. But the room was very clean,and breakfast was awesome. And military discount!

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

We're delighted to be your first and to have represented Comfort and Choice well : ) Breakfast is good, isn't it? If you are ever staying for multiple nights, we have a four-day rotation on the meat and egg selections, so that you're not eating the same thing every morning. My favorite is bacon and egg patty (with a slice... More 

Tacoma, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 4, 2014

We were staying here to attend a concert at a local outdoor amphitheater. The bed was sooooo comfy and the room was exquisite. The most comfortable bed we've slept in at any hotel. Mini-fridge and microwave were handy. Everything was in working order. Even though the hotel is located across from the Portland-Troutdale airport, it was very quiet and we... More 

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

Thank you, Shavonne - we appreciate you making the time to write, and the good words. Did you go to a concert at Edgefield? That's one of our favorite parts of summer... what a great asset to the area that property is. I love to go just wander the gardens and explore the art inside and out. Glad the microwave... More 

eagan, mn
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 24, 2014

We had a large group stay here the 2nd weekend in August for a family wedding. There were several hotel options in town but I chose this place for our group due to the previous reviews online with Trip Advisor as well as the price. We were not disappointed. The rooms seemed recently remodeled and the hotel was overall very... More 

Was this review helpful? Yes
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

Always glad when we live up to our reviews : ). Seriously, we love the extra energy when we have weddings and reunions in the house - it's always fun to hear the laughter from the breakfast area, and to see the hugs and smiles in the lobby. The family suites are great, aren't they? It's nice to have that... More 

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Additional Information about Comfort Inn Columbia Gorge Gateway

Address: 1000 Northwest Graham Rd., Troutdale, OR 97060 (Formerly Holiday Inn Express Portland - East)
Phone Number:
Location: United States > Oregon > Troutdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Columbia Gorge Gateway 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Portland - East Hotel Troutdale
Holiday Inn Express Troutdale
Holiday Inn Troutdale
Troutdale Holiday Inn

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