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Comfort Inn Columbia Gorge Gateway

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1000 Northwest Graham Road, Troutdale, OR 97060 (Formerly Holiday Inn Express Portland - East)
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Comfort Inn Columbia Gorge Gateway
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Comfort Inn Columbia Gorge Gateway
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139 reviews from our community

Traveler rating
    78
    44
    14
    1
    2
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35
52
15
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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England
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Excellent reception, the staff are very helpful, nothing too much trouble. The whole hotel is really well maintained, the room was spotless and the furniture immaculate. We arrived in time for the hot soup of the day, a delicious treat. Another good advert for the Choice Group. I will be staying here again.

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Sterling, Illinois
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used the hotel as a base as we visited the Colombia River area and Mt. Hood and then again the night before we flew out of PDX. The desk staff were very helpful with advice about the area and restaurant suggestions. We ate at three of the suggested restaurants and were happy with all of them. The room was... More 

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

We do have more than our fair share of good restaurants around here - glad we got you to them. Thank you for the good words, and particularly for mentioning the good people who work here - they make my job a lot easier, because they like their work. Happy that you were able to come here to visit this... More 

Richland, Washington
Contributor
20 reviews 20 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For under 100 bucks, you can't do much better. Nice rooms equal to more expensive chains, flatscreen tv, nice decor, the clerk even upgrades me to a King at the Queen price! Hot tub, but no pool. I would come back...

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

So very glad you enjoyed your stay with us and found us a good value, Paul! It's great that we were able to upgrade you this visit - those pillow top king beds rock, don't they? The Troutdale airport across the road to the west does run helicopter training during daylight hours, and a good number of guests request that... More 

Roseburg, Oregon
Top Contributor
90 reviews 90 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel as part of a wedding party. The double queen room was very clean and the bed very comfortable. A bit small as only had a desk with a chair to sit on. Breakfast was very good also - surprise! Bacon, scrambled eggs, potatoes, etc. all very tasty. We also understand they offered cookies and soup... More 

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

We love wedding parties : ). So glad your stay was good for you - we particularly want to have a cozy nest for you to come back to after the joy of the celebration with family and friends. I'm surprised you even heard the train whistle from across the freeway and on the dike side of the building, that's... More 

Midland, Michigan
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 8, 2015

I always notice that the 2 1/2 star hotels seem to be the best. They tend to be newer, have lots of freebies (like breakfast, tea and coffee in the lobby, internet, fridge, etc) and still have nice rooms. This is no exception. I was ill in the morning, so I didn't get to try the breakfast foods, but everything... More 

Was this review helpful? Yes 1
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

I am happy that you enjoyed your stay with us and sorry you missed breakfast, Daniel - out of town and not feeling well isn't ideal. I hope you were able to get out to see our beautiful Columbia River Gorge while you were here. Interesting evaluation of 2-1/2 star properties, I hadn't thought of it quite like that, although... More 

Richland, Washington
Top Contributor
100 reviews 100 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

We had a brief stay here.....enjoyed it. Good value and the room was modern, clean and comfortable. Excellent location. We did not have the breakfast so don't know about that. Digital cable TV was a bit in and out while we tried to watch. We liked our stay and recommend.

Was this review helpful? Yes 1
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

Thank you for making the time to write, and we are delighted that you had a good stay with us. I'm sorry the television was sporadic for you - we generally have solid reception, but occasionally high winds or ice [or Direct's spats with their programming suppliers :)] will interfere with the satellite. If you ever have any blips in... More 

Kansas City, Missouri
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 3, 2015

Stayed here on Christmas night and weren't disappointed. We arrived in time for cookies, brownies and soup, which was a nice touch. Front lobby was decorated nicely for the holidays. Construction on the front entrance was a bit inconvenient, but it didn't detract from our stay and I trust it will be lovely once completed. Since I've stayed before (see... More 

Was this review helpful? Yes 2
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

You're our first double-dipper! : ) - thank you for making the time again to review, and I am most gratified that your Christmas stay was comfortable and pleasant. Yes, the porte-cochere is going to be beautiful, and a much-needed addition to the hotel... the next time you visit, you'll be unloading right up front and under cover. Wishing you... More 

Seattle, Washington
Top Contributor
178 reviews 178 reviews
42 hotel reviews
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed November 9, 2014

Very friendly staff, seem genuinely interested in direct feedback, and to ensure my needs are met. They were pretty busy with a local youth conference in the area, but it didn't add to the noise other than when they coming and going, and that was only moderate. Beds are very soft and comfortable, clean, well kept. Breakfast in the morning... More 

Was this review helpful? Yes 4
Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

: ) Thank you for making the time to write and the thoughtful words. The entry is slated to be finished in early December (always delays with construction projects, aren't there?), and then we'll have a nice covered spot to park under and an extra set of doors to get you into the warm and dry quickly. We're excited, and... More 

Ipswich, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014

Clean and comfortable but nothing outstanding. But the big plus was the hotel was very near to a shopping outlet mall 😉. Building work was being carried out making the entrance rather messy and out room faced the small airport. Breakfast was fine And a Dairy Queen right opposite.

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

While I'm happy of the clean and comfortable, wish we'd been able to give you at least one outstanding : ). We would have been happy to shift your room assignment to the other side of the building (some guests love to watch the small airplanes, and some would prefer to be on the east side) - just let us... More 

los angeles, ca
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 18, 2014

Nice hotel, nice clean room Friendly desk person. Free cookies (FRESH-BAKED, still warm in the afternoon we checked in) and soup! Only stayed one night. Convenient to nearby Troutdale "old district". Not a lot to see there.

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Loree_Harrell, General Manager at Comfort Inn Columbia Gorge Gateway, responded to this review

There is not one thing better in life than a warm cookie, is there?. Very glad of the good stay and friendly welcome. I would imagine that Troutdale is a little small and sleepy when LA is home :), but hope you found the three galleries, and General Store, and maybe had time for a bite at one of the... More 

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