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BEST WESTERN PLUS Cascade Inn & Suites

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23525 NE Halsey Street, Troutdale, OR 97060-2814
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BEST WESTERN PLUS Cascade Inn & Suites
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290 Reviews from our TripAdvisor Community

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Traveler rating
    173
    83
    19
    8
    7
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104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (70)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (48)
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Utah
Level Contributor
168 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Drove in from salt lake and arrived late. The front desk guy seemed a little overwhelmed by a German family so we had to wait a very long time to check in and then he charged me extra for my son and his wife. I guess that's the policy but after waiting so long it might have been a nice... More 

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Artesia, California
2 reviews
4 of 5 stars Reviewed 1 week ago

This was a perfect spot for many California friends to gather for a wedding at a nearby venue. Fresh and clean and comfy beds and linens. Breakfast room was full of fresh and delicious food. So many choices!!! Excellent A/C on a really hot weekend. 100+ degrees.

Review collected in partnership with Best Western

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Victorville, California
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recommend this Hotel for a good clean room. I stayed in one of there mini suits, two queen beds and a couch with a pull out bed. They have a mini refrigerator and microwave in the room. The amenities are the main reason I chose this hotel over others. You have a free hot breakfast, you save money that... More 

Was this review helpful? Yes 1
Houston, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Yuck. The place could really use some help. You definitely get what you pay for here. The giant ants coming into through the bath tub drain every night really did me in. The beds were lumpy and the pillows were old. Our cleaning person would straighten up the room but would not clean the bathroom or carpet floors. Avoid!!

Review collected in partnership with Best Western

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Hermiston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Would totally recommend this hotel to everyone. Everything is the best from the beginning to the end. Great in door spa, sauna, pool and close by to in city. My family and I love this hotel and every time we try to get a room it always seems to be booked. The continental breakfast is wonderful. Sure home you all... More 

Review collected in partnership with Best Western

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Green Bay, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed 4 nights at this Best Western. Overall the staff, cleanliness of the facility and breakfast service was very good. We were looking forward to using the pool & hot tub as the photos shown on their website looked great. The hot tub was "out of service" and yellow tape and barricades were surrounding the area. We will be visiting... More 

Review collected in partnership with Best Western

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Orlando, FL
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Best Western Troutdale is a convenient drive to the Columbia River Gorge, Mt. Hood and Portland City and Airport. Troutdale is a small town east of Portland but it has a Walmart and many nice local restaurant. The staff here was extra nice and we had a clean room with free Wi-Fi and breakfast. Hotel is about 2 minutes... More 

Review collected in partnership with Best Western

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West Point, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights and the hotel was awesome. The staff was very helpful and friendly. The breakfast was good. The cookies at night were delicious. Our room was very clean. We had no problems at all. this was our 2nd time staying here and we will most likely stay again if we come this way again.

Review collected in partnership with Best Western

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Benicia, California
Level Contributor
167 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a gorgeous setting, and very helpful staff! I hadn't realized that my reservation contained a contradiction-- we wanted a higher- floor room for the enhanced views, but also an in-room spa, which has to be on a lower floor. Luckily, they were not full, and we were able to get a third floor room with an amazing view of... More 

Review collected in partnership with Best Western

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gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with Best Western and taking the time to write a review. It sounds like you had a wonderful time at one of our sister hotels in Cascade Locks, Oregon. We appreciate your business and value your opinion and hope you will continue to choose Best Western for your lodging needs. Thanks again, Kim, Best Western Cascade... More 

Fort Lauderdale, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in the area to attend a wedding and had the opportunity to stay at The Best Western Plus Cascade Inn. My room appeared to be newly appointed, and was very clean and the bed was very comfortable. The staff was very helpful and easily available as needed. I would recommend this hotel if you have a need to... More 

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us during your trip to Oregon. We know you have many choices for lodging and we truly value your business and opinion. We are very glad to hear you enjoyed your stay and hope we will see you again the next time you visit our state. Thank you again, Kim & Staff More 

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