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BEST WESTERN PLUS Cascade Inn & Suites

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23525 NE Halsey Street, Troutdale, OR 97060-2814
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BEST WESTERN PLUS Cascade Inn & Suites
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BEST WESTERN PLUS Cascade Inn & Suites
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252 reviews from our community

Traveler rating
    150
    72
    17
    7
    6
See reviews for
88
91
8
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waldport, United States
1 review
5 of 5 stars Reviewed 1 week ago

Kim & her staff work hard to give the most pleasant stay in the Greater Portland Area. The breakfasts cannot be matched, the rooms are spotless, and the staff is totally accomodating, helpful and gracious. The location is close to major freeways and surface thru arteries, which make navigating Portland easy and quick.

Review collected in partnership with Best Western

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Troy, Montana
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family stayed here on the last night of our trip. The gentleman who checked us in was very nice and knowledgeable. The rooms were clean and comfortable. The pool was warm the hot tub comfortable. The best part was the breakfast. They had a wonderful selection and the woman working there was very attentive and nice.

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gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

We really appreciate you taking the time to write a review. Thank you so much! We are glad you enjoyed our hotel, staff, pool, and breakfast. We hope you will stay with us again and if there is anything we can do during your stay to make your stay even better please let us know. Thank you again, Kim &... More 

Medford, Oregon
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay was during a very busy weekend in Troutdale, apparently. The hotel was completely book up. That being said, the staff was very nice and friendly and we had no noise problems. The rooms were typical, but it did appear that our bathroom had recently been updated, which was nice. The free continental breakfast was one of the best... More 

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gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate your business and value your opinion. We are glad you found our hotel comfortable and enjoyed our expanded breakfast buffet. We hope you will stay with us again the next time you are in our area. Thanks again, Kim & Staff More 

Yakima, Washington, Usa
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay in Troutdale/Gresham. Newer property beautifully furnished, Easy access to freeway. Room was huge and nicely furnished. Very clean quiet and bed very comfortable. Breakfast adequate nice selection of items, well displayed. Definitely will stay here again.

Review collected in partnership with Best Western

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gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for taking the time to write a review. So glad you enjoyed your stay and enjoyed our breakfast as well. We are looking forward to your return. Let us know if there is anything we can do to make your next stay even better. Thanks again, Kim & Staff More 

Fairview, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

Hi, my name is Teresa. I have 4 kids, and we stayed at B.W. 4 11 weeks. I would like to let u no that the staff was beyond great. I just can not say enough. My heart felt thanx, 4ever. they wer super.

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gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review Teresa. We enjoyed having you and the kids stay with us. We miss seeing the kids come "home" from school each day. We hope you are all settled back into your home again but please feel free to come by for a cup of coffee. We would love to see all of you. Thanks again... More 

Idaho
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Bestwesterns are my hotel of choice so when I had to travel to Oregon for bussiness I checked on the Cascade Inn in Troutdale. I was greeted on arivial and told I was up graded to a suite. That made me laugh because I was traveling solo. I was up-grade by Bestwestern once before to a suite and I was... More 

Review collected in partnership with Best Western

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gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We know completing surveys can be time consuming and we truly appreciate you taking the time to give us your feed back. We are very glad you enjoyed your stay and we hope you enjoyed the scenic beauty in our area. The gorge is a "must see" for sure. We hope to see you again... More 

Leavenworth, Washington
2 reviews
5 of 5 stars Reviewed 3 weeks ago

A very nice hotel with very well lit parking, friendly and helpful staff and clean rooms! The beds weren't the best for the price of the room, although it worked. Large selection for breakfast and staff was extremely helpful when I forgot items. I would definitely stay again, although would like them better beds!

Review collected in partnership with Best Western

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Ontario, California
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2015

I have nothing bad to say about the staff or hotel. I had an excellent experience. Will stay here again very very soon. Even got a goodie bag for my rewards status (not many do this anymore). Close to the Washington border and PDX, and great location. I was very under the weather and grumpy yet I still had a... More 

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gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for taking the time to write a review. We are so glad you enjoyed your stay and found our hotel convenient to where you needed to go. Your business is important to us and we value your opinion. We hope to see you again soon. Thanks again, Kim & Staff More 

Orem, United States
1 review
5 of 5 stars Reviewed February 18, 2015

This is the best hotel we have stayed at in Oregon. My daughter lives in the area, so we have tried a few. Great price, friendly helpful staff. The complimentary breakfast has so much variety, we just loved it.

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We are glad you had a good stay with us and enjoyed our hot breakfast buffet. Our hostess, Ana, takes great pride in the breakfast buffet and she loves talking with our guests as she happily keeps the food fresh. Thank you for your business and we hope to see you again the next time... More 

Bellingham, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

The Troutdale Best Western hotel is very convenient to the freeway and community amenities. The hotel is clean, friendly and well managed. The breakfast is nicely arranged, the cookies in the evening are delicious!

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for taking the time to write a review. We are happy to hear you enjoyed our hotel and found it to be clean and convenient to so many things. And yes.....the warm cookies in the evening are yummy. The aroma while baking draws our guests out of their rooms to find the source. It is fun to watch... More 

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