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BEST WESTERN PLUS Cascade Inn & Suites

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23525 NE Halsey Street, Troutdale, OR 97060-2814
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1 room 1 adult
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BEST WESTERN PLUS Cascade Inn & Suites
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341 Reviews from our TripAdvisor Community

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Phoenix, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

At this hotel the staff all were very helpful, particularly the desk staff. They helped us find a late dinner as we arrived after 10:00 pm at the hotel. The beds were very comfortable, and the next morning the free breakfast was very good. Also, the breakfast staff were very diligent about keeping the food service supplied and neat. Access... More 

Review collected in partnership with Best Western

Helpful?
Thank Ronald S
Juneau, Alaska
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was much nicer and more up to date than I was expecting; very pleasantly surprised. Very clean, pleasant, up to date room, lobby, hallways. We didn't use the pool/hot tub/etc, so cannot comment on that. Also did not eat breakfast, but did have several cups of excellent coffee - they had two different brews in addition to the decaf,... More 

Helpful?
Thank Susan T
Boise, Idaho
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great place to stay when in the Portland area. Great breakfast, room, sauna, workout facility and spa. The staff has always been extremely professional. The place is quiet at night, and I always sleep well while I am there. Not only do I stay while on business, but I stay while I am on personal travel since it is such... More 

Review collected in partnership with Best Western

Helpful?
Thank terry k
Portland, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Rooms were nice. Breakfast was very nice but we went for the spa tub, Sauna and indoor pool not one of those things were good. Pool, looked dirty sauna would not get hot and jets on spa pool were very weak.

Review collected in partnership with Best Western

Helpful?
Thank Richard L
Las Vegas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very happy with our choice to stay here... breakfast service was great, the remodel of this property really made a nice difference. Super convenient & easy to get to the airport without hearing any noise from it.

Review collected in partnership with Best Western

Helpful?
Thank Gail S
Calistoga, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The suite was huge with a very comfortable bed, comfortable sofa, desk with real desk chair, refrigerator (not a mini-bar), microwave, nice size TV, nice bathroom. They offer a hot breakfast which was pretty good for a motel breakfast, but still was lacking in quality versus a restaurant. Always hot coffee 24/7 with real half-and-half. It was close to I-84... More 

Review collected in partnership with Best Western

Helpful?
1 Thank JoeBob44
Bellingham, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was super friendly, the room was clean. Great location for where we were visiting. Close to several restaurants. It was easily accessible to and from the freeway, easy to find! I would definitely slay there again.

Review collected in partnership with Best Western

Helpful?
Thank Kay C
1 review
3 of 5 stars Reviewed January 6, 2016

This is a fairly nice Hotel. The Maids could have been better about their cleaning tho. And could have left enough soaps, shampoos, etc. For the amount of people in the Party. Plus the Check-Out Time is too early. I feel that Check Out Time should be after 12:00. When I am on Vacation, I like to sleep in. Who... More 

Review collected in partnership with Best Western

Helpful?
Thank Carolyn P
Medford, Oregon
Level Contributor
381 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed December 23, 2015 via mobile

The hotel is in good condition and the grounds well lit. Arrival experience was very blah - no smiles like other places. The fitness area was nice and we did use it. Breakfast was good and plentiful. The room itself was clean and yet the bathroom was very small. Sure wish more space was invested there. Overall, middle of the... More 

Helpful?
1 Thank YearoftheRabbit
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us. We value your business and opinion. I see you were in one of our smallest rooms and yes the bathroom is small. I am sorry to hear you were not wowed during your check in experience. We will use this information to improve our staff training. Thank you again for staying with us and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

Very nice staff. Actually cared about our stay. Breakfast was great and the hotel was clean. The staff their real go out of their way to make sure your stay is a positive one. The gal behind the counter came out and showed us the breakfast set up. We went out to dinner and brought back left overs but forgot... More 

Review collected in partnership with Best Western

Helpful?
1 Thank markkW6355PH
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We appreciate you taking time to less us know about your stay. We also really appreciate your business and hope to see you again in the future. Have a wonderful new year. Kim & Staff More 

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