We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Cascade Inn & Suites

Certificate of Excellence
Hotel website
Hotel deals
23525 NE Halsey Street, Troutdale, OR 97060-2814
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Professional photos
BEST WESTERN PLUS Cascade Inn & Suites
View Map
Add Photo Write a Review

301 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    177
    86
    23
    8
    7
See reviews for
110
106
9
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (301)
  • Mar-May only
    (70)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (48)
All months
Fox Island
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We selected this motel because the McMenamins was full during the concert we attended. The property was conveniently located to the concert venue. We have generally had good experience with BW +. This property was no exception. The room was clean and nicely decorated. The housekeeping staff did a nice jb of cleaning the room during our absence. I would... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kent, Washington
Level Contributor
6 reviews
3 of 5 stars Reviewed 4 days ago NEW

This hotel is clean and comfortable but high priced for this area. Very slow service at the front desk. Express Checkout was never offered and not enough help at the front desk. Breakfast was good with biscuits and gravy, fresh waffles and assorted pastries and breads.

Review collected in partnership with Best Western

Was this review helpful? Yes
Queen Creek, Arizona
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very clean. The rooms were comfy and nice. The breakfast is your normal fare but had some yummy fresh strawberries. The cookies were a yummy surprise. The pool was too cold for our liking and of course the spa was too hot! The staff is friendly.

Was this review helpful? Yes
Ontario, United States
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

This hotel had a lot of very good four star ratings online but in fact was very average. More like a basic Best Western and not up to the standards of a BW PLUS but with the higher rates. I should have stayed closer to the airport and saved the extra bucks.

Review collected in partnership with Best Western

Was this review helpful? Yes
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night in a mini suite (King bed, couch/sitting area, refrigerator and microwave. Parking area was well lit. Rooms were clean and fresh. The free hot breakfast was above average (not the best ever but definitely better than La Quinta). We were pleased with this choice.

Was this review helpful? Yes
Vancouver, Canada
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent a night here while passing through. The room was adequate, and the hotel was very clean. The included breakfast was good. Staff were very frindly, and very helpful. I would stay here again if I was passing through.

Was this review helpful? Yes
Troutdale, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I am not sure I ever encountered better customer service than I received at the Best Western Troutdale with Brian, Teresa, and Kim. They treated me like a real person with issues and needs vs just another number staying at their hotel. I was blown away by their understanding and thoughtfulness.

Review collected in partnership with Best Western

Was this review helpful? Yes
long island
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rolled into Troutdale and found the Best Western right away. Reception tipped us off to a nearby lookout point where we could see 5 huge mountains from the same bird's eye vantage point and we ran right out because it was a clear day. Saw not only Mt. Hood, but Mt. St. Helens, Mt. Rainer, Mt. Adams, and Mt. Jefferson!... More 

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We are glad you enjoyed our hotel and all of our area attractions. We value your opinion and appreciate your business. We hope to see you again on your next trip to Oregon. Kim & Staff More 

maryland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

although this hotel is not the cheapest, once you see what the other hotels offer this hotel is worth every dollar. other hotels have breakfast but its not like this hotel. Indoor pool that is nice size other hotels have outdoor pool, it gets cold in portland at nite and outdoor pools are to cold to swim in. VERY COMFORTABLE... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for the review. We are glad you found our hotel clean and comfortable and we hope to see you again in the future. Kim & Staff More 

Wenatchee, United States
2 reviews
3 of 5 stars Reviewed July 28, 2015

Hotel was clean, beds comfortable. They put us in one room and then 6 hours later other guest had keys and tried to enter our room (glad we were there). I was told by the front desk they thought we were in another room. Our keys didn't work the next morning, we were staying 2 nights. The manager could have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Pool/beach area (3)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Troutdale
1.6 mi away
Comfort Inn Columbia Gorge Gateway
1.4 mi away
Holiday Inn Express Portland East-Troutdale
2.8 mi away
Hampton Inn Portland East
Show Prices
Show Prices
Show Prices
1.5 mi away
Quality Inn Gresham
Quality Inn Gresham
#2 of 11 in Gresham
4.0 of 5 stars 128 reviews
3.6 mi away
BEST WESTERN PLUS Parkersville Inn & Suites
3.5 mi away
Camas Hotel
Camas Hotel
#1 of 1 in Camas
4.5 of 5 stars 208 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay