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All 5 Troutdale hotels

BEST WESTERN PLUS Cascade Inn & Suites

23525 NE Halsey Street, Troutdale, OR 97060-2814
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88%
Ranked #2 of 5 hotels in Troutdale
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Ang M Cleveland, Ohio
  • Reviews (205)
  • Photos (33)
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205 people have reviewed this hotel

Traveler rating
    113
    64
    16
    7
    5
See reviews for
73
72
5
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Cleveland, Ohio
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed yesterday NEW

We thought the hotel was nice. When we were there they had complimentary cookies and soup. We thought the room ok. It was kind out outdated. Our main complaint is that there is a trucking company behind the hotel and it was noisy, especially early in the morning. We would stay there again.

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Senior Contributor
34 reviews 34 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I travel extensively - in the U.S. And internationally. While I've stayed in a new Best Western in Germany a few times, I'd always avoided them in the U.S - really just due to their stigma. This hotel was booked for us on a family trip, so I was a bit nervous. However, everything has beat my expectations. The hotel... More

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Canadians in paradise
Contributor
18 reviews 18 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The front desk staff were incredibly knowledgeable about the local area attractions and restaurants. We appreciated the many dinning suggestions and hiking trails near the waterfalls. Management should reward the Front Desk staff with gift cards to the local restaurants so they can be thanked for taking such great care of their hotel guests.

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Fairfield, CA
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in Room 202. It is a mini-suite. It is a good sized room, but the bathroom is small. When you open the bathroom door is just clears the toilet. Lighting in the room is very dim, and it has 1980's era lamps and wallpaper. It has a mini fridge and microwave. The hotel staff is very helpful. They... More

Review collected in partnership with Best Western

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Seattle
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at the Best Western Plus. We loved their hot breakfast. The people were very friendly and helpful. We would definately would recommend our friends and family to stay there! We did not use the internet service so can not comment on that but the rooms were neat and clean and very quiet and the bed... More

Review collected in partnership with Best Western

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Bradenton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

A clean, nice hotel with a view of the parking lot. The overall experience was excellent with a surprisingly good breakfast. The internet computers in the lobby worked fine, but the WiFi available in the room was difficult to use. The room was excellent as the hotel seems to be relatively new. The location is great for Troutdale and Portland... More

Review collected in partnership with Best Western

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Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff were very friendly and the room was nice. Hotel was clean and had easy parking. The breakfast food was good. The only issue was that our room was not ready when we arrived at 4pm and we had to wait about 30 minutes. It was a short walk to Mcmenamin's Edgefield so we did not have to to park... More

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Seattle, United States
1 review
5 of 5 stars Reviewed 1 week ago

Top notch service -- especially with the breakfast service staff. The overall experience was excellent; the hotel was clean, the prices very reasonable and room was just right for a family of three adults.

Review collected in partnership with Best Western

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gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for writing your review. We are very happy you enjoyed your stay and we appreciate your business. We hope you will come stay with us again. Kim More

Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was a bit hesitant about staying at a Best Western, but this hotel was really very nice. The rooms were very clean and smelled fresh. The bathroom was a bit tight, but the new granite and rectangular sink made up for that. The staff at the front desk, both day and evening shifts, were super. They were quick to wish... More

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We loved having your family here for such a happy occasion. If you are ever in our area again I hope you will come stay with us. Thank you for your business, Kim More

Peoria Heights, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Hotel!! Very clean and up to date. Beds were very comfortable and room was great. Breakfast had real nice choices and was very good. Hotel staff was really friendly and went out of thier way to help us find our way into and around Portland. Even gave us a great dinner idea.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review and your business. We are glad you had a good time and if you are ever in our area again we hope you will come stay with us! If there is anything we can do to improve your next stay please let us know. Thank you again, Kim More

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Additional Information about BEST WESTERN PLUS Cascade Inn & Suites

Address: 23525 NE Halsey Street, Troutdale, OR 97060-2814
Phone Number:
Location: United States > Oregon > Troutdale
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Official Description (provided by the hotel)
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of BEST WESTERN PLUS Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more   less 
Number of rooms
60

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Cascade Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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