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BEST WESTERN PLUS Cascade Inn & Suites

23525 NE Halsey Street, Troutdale, OR 97060-2814
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Certificate of Excellence 2014
BEST WESTERN PLUS Cascade Inn & Suites
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BEST WESTERN PLUS Cascade Inn & Suites
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227 reviews from our community

Traveler rating
    131
    66
    17
    7
    6
See reviews for
79
86
6
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (47)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (31)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our experiences at this hotel always rate as top quality. Furnishings are updated frequently, walls, carpets in good repair, very clean and neat. Breakfasts are always full of healthy variety, Breakfast staff person was very warm, caring and friendly. We appreciate knowing we can count on great quality and feel very comfortable to be there. Thank you for your effort... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Seattle, Washington
Top Contributor
165 reviews 165 reviews
41 hotel reviews
236 helpful votes 236 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First off, this hotel is in Wood Village, not Troutdale. Wood Village is a small hamlet sandwiched between Fairview and Troutdale. This hotel is just a bit off the freeway, not hard to find, but not easily visible from the freeway. Staff is talkative, friendly and knowledgeable of the area. They even gave me a tip on when to visit... More

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. Your opinion is important to us and we appreciate the feedback. We are glad you enjoyed breakfast and found the room to be large. We do have a couple choices of pillows but it sounds like you only had the softer less fluffy ones in your room. I'm so sorry for that as the right... More

Dallas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

2nd yr to stay here for Veterans Appreciation Day at local high school. Accommodations were just what we needed. I'll return again Staff great and friendly. Room very good. Lots of high school students were here and they filled up the breakfast nook the following morning, but the staff made sure we found a place to sit and eat our... More

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you and your family for your service to our country. We were honored to have you return to stay with during your time of celebration with our local high school. We appreciate you taking the time to write a review and we truly value your opinion. Thank you for your business and again a huge thank you for your... More

Upstate NY
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our flight got in late and we had to have a van seat delivered in advance because we were picking up a vehicle and driving it cross country. The staff was so helpful with all of this to include helping us carry the large boxes to the room. The room was so inviting and comfortable, It was clean and had... More

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and taking the time to write a review. We were glad to help with your packages and we hope everything worked out as you had hoped for the remainder of your trip. We appreciate your business and hope to see you again, Kim & Staff More

LA, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best Western has upped their game and this hotel is really nice! Modern, clean, great breakfast, helpful staff and an upgraded feel to the rooms and furnishings all at a great price. ANd it is easy to find, right on the old scenic highway. We will be back!

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and taking the time to write a review. We appreciate your business and your opinion. We are delighted to know you enjoyed your stay and if we can do anything to make your next stay even better please let us know. We hope to see you again soon. Kim & Staff More

Spokane, WA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at this hotel during an emergency trip to see an ill family member. The room was great, recently updated and super clean. The breakfast was wonderful, with a nice selection of different foods that appealed to everyone in our group. We had made our reservation last minute, and received a great rate. It made our difficult trip... More

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you so much for your review. We are so sorry for the circumstances of your travel and we are glad we were here for you. We hope you will return at a future time for happy reasons but either way we are here for you. Again thank you for your review and we hope things are going better for... More

North, South Carolina
Top Contributor
453 reviews 453 reviews
76 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Large clean room, good Wi-Fi and friendly staff. Great place to stay if you come in or are leaving on a flight to PDX and need a handy location. Easy access to the highway for travel to the Gorge. Very good breakfast and the friendliest staff. Will be our new favorite starting point for visits here.

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for taking the time to write your review. We are very pleased to hear you enjoyed our hotel and plan to return. If there is anything we can do to improve your next stay please let us know. We appreciate your opinion and business and look forward to seeing you again, Kim & Staff More

Abbotsford , BC, Canada
1 review
5 of 5 stars Reviewed October 16, 2014

Will stay again for family visits. Love the breakfast value. After paying $51 for breakfast t a resort hotel for the similar buffet --- the value is excellent.The desk was most helpful in showing us a route that was faster and less traffic to our next destination that our GPS did not show us.

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We are very happy you enjoyed your stay and hope to see you again in the future. Thank you for your business and have a wonderful holiday season. Kim & Staff More

The Dalles, United States
1 review
5 of 5 stars Reviewed October 16, 2014

Loved everything about this hotel! The staff was excellent, the room was GINORMOUS and very clean and well decorated! The breakfast was a true meal! Will definitely stay here again as well as recommend to anyone!

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Wonderful! We are so glad to hear you loved your stay and we look forward to your return. Thank you for taking the time to write a review. Your opinion matters to us and we appreciate your business. Thanks again, Kim & Staff More

Top Contributor
96 reviews 96 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 13, 2014

Wanting a place to stay after touring the Columbia River Gorge and close to Portland without being too close, this was a great choice. Easily accessed from I-84, after a quick check-in, we were assigned a clean room on the back side. The hallways were also clean, but the stairs were well worn with stained carpet. The swimming pool was... More

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for taking the time to write your review. We enjoyed having you stay with us and hope to see you again in the future. If there is anything we can do to improve your next stay please let us know. Your opinion matters and we appreciate hearing from you, Kim & Staff More

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Additional Information about BEST WESTERN PLUS Cascade Inn & Suites

Address: 23525 NE Halsey Street, Troutdale, OR 97060-2814
Phone Number:
Location: United States > Oregon > Troutdale
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel

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