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BEST WESTERN PLUS Cascade Inn & Suites

23525 NE Halsey Street, Troutdale, OR 97060-2814
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Certificate of Excellence 2014
BEST WESTERN PLUS Cascade Inn & Suites
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BEST WESTERN PLUS Cascade Inn & Suites
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245 reviews from our community

Traveler rating
    144
    71
    17
    7
    6
See reviews for
86
91
8
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario, California
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW

I have nothing bad to say about the staff or hotel. I had an excellent experience. Will stay here again very very soon. Even got a goodie bag for my rewards status (not many do this anymore). Close to the Washington border and PDX, and great location. I was very under the weather and grumpy yet I still had a... More 

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Orem, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is the best hotel we have stayed at in Oregon. My daughter lives in the area, so we have tried a few. Great price, friendly helpful staff. The complimentary breakfast has so much variety, we just loved it.

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We are glad you had a good stay with us and enjoyed our hot breakfast buffet. Our hostess, Ana, takes great pride in the breakfast buffet and she loves talking with our guests as she happily keeps the food fresh. Thank you for your business and we hope to see you again the next time... More 

Bellingham, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Troutdale Best Western hotel is very convenient to the freeway and community amenities. The hotel is clean, friendly and well managed. The breakfast is nicely arranged, the cookies in the evening are delicious!

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for taking the time to write a review. We are happy to hear you enjoyed our hotel and found it to be clean and convenient to so many things. And yes.....the warm cookies in the evening are yummy. The aroma while baking draws our guests out of their rooms to find the source. It is fun to watch... More 

Kamloops, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was the best place we stayed in on our vacation to California. WE stayed in many of the Best Western Hotels during this trip and The Cascade Inn was the best of their chain of hotels. The room was spacious and clean, breakfast was excellent and the staff was very courteous and accommodating. The hotel was close to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review! It is always wonderful to hear our guest's opinions. Your opinions help us to improve and our goal is for all of our guest's to enjoy their experience while with us and hopefully to come stay with us again. Your business and opinion is appreciated. Kim & Staff More 

Delta, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

a great motel,lovely location in a great state,will no doubt come back again in the better season--,summer I hope have used Best western almost in an exclusive basis,due mainly as there have not been any stays where I have experienced any problems

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review and for your loyalty. We are very happy to hear you have had many good experiences with Best Western and are very pleased we have earned your loyalty. If you should ever have a problem (sometimes things can go wrong) please let us know. We always appreciate the opportunity to improve our guest's experiences. Thank... More 

Port Richey, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was a great choice for our family (16). The staff were very friendly and helpful as there were so many of us. The accommodations were excellent. We highly recommend this hotel under the Best Western chain.

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for taking the time to write a review. We are thrilled to hear you and your family enjoyed your stay. It is a great place for family gatherings with lots of beautiful scenery to explore. We hope you will come stay with us again soon. Thank you again, Kim & Staff More 

Scottsdale, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We spent 2 nights here while attending a wedding. This BW is in a very convenient location for exploring the Columbia River area. It is clean and comfortable. Breakfast was pretty basic and nothing special.

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We are glad you to hear you enjoyed your stay and were able to take in the beautiful Columbia River Gorge. We hope to see you again the next time you are in our area. Kim & Staff More 

British Columbia, Canada
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2015

This our first stay at this hotel. It is well situated being 15 minutes from the airport and 15-20 minutes from downtown Portland on #84. It is also close to Costco and an outlet mall. We also went to Clackamas mall about 10 minutes away. We also visited many waterfalls in the gorge. The hotel is nice and clean with... More 

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We are glad you enjoyed your stay. We do take pride in our cleanliness and we appreciate you noticing. Thank you for your business and we hope to see you again. Thank you, Kim & Staff More 

La Grande, United States
1 review
5 of 5 stars Reviewed January 2, 2015

My family has stayed at this location twice and its now our go to Hotel in the Portland area. It's right on the edge of town which makes it easy to find and really isn't to far out of the way if you are doing things in the city! Its very clean and has a very friendly staff, so for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We appreciate you taking the time to let us know about your stay. We value your opinion and business and look forward to seeing you again. Kim & Staff More 

Independence, Missouri
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

Pros: Hotel staff was very friendly and made sure we had extra bedding/towels for our family of 6 when we checked in. They served soup and a variety of fresh baked cookies in the evenings. We all enjoyed the nice pool, hot tub, and sauna. Breakfast was really tasty and set up well so it was not crowded. Cons: Hide-a-bed... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay but sorry we missed giving you a cleaning service. Our housekeepers are normally so efficient. I will remind them to always go back later in the day to see if the "no service" sign has been removed. Thank you for letting me know and again I... More 

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Additional Information about BEST WESTERN PLUS Cascade Inn & Suites

Address: 23525 NE Halsey Street, Troutdale, OR 97060-2814
Phone Number:
Location: United States > Oregon > Troutdale
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel

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