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All 5 Troutdale hotels

Holiday Inn Express Portland East-Troutdale

2.0 of 5 Hotel   |   477 NW Phoenix Drive, Troutdale, OR 97060 (Formerly Comfort Inn & Suites)
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Holiday Inn Express Portland East-Troutdale
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Ranked #3 of 5 hotels in Troutdale
A recent review
5 of 5 stars reviewed 1 week ago
sandra s Seattle, Washington
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  • Reviews (66)
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66 people have reviewed this hotel

Traveler rating
    22
    23
    8
    5
    8
See reviews for
19
13
8
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Seattle, Washington
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I am an IHG member so I don't know if this was usual protocol for everyone or what but it was a nice surprise when I received a call the day before I checked in to see if I was going to need anything such as extra pillows, blankets, directions, or dinner reservations! That was a VERY nice touch! Let... More

Was this review helpful? Yes
Webster City, Iowa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

Motel was very nice with clean, spacious room. Fitness center was also clean, well lit and equipped good. Pool looked nice. Everything appeared great --- until breakfast. Not sure I have ever encountered one with less choices. Just a few slices of bread, a few english muffins, an empty glass front frig except for a pitcher of milk for cereal,... More

Was this review helpful? Yes 1
Philomath, Oregon
Top Contributor
55 reviews 55 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 12, 2014

I would definitely stay here again. I booked a room so I didn't have to drive up from Corvallis for the triathlon at Blue Lake. Not only was I made to feel very welcome here, but when I asked if I could have something put out for breakfast (just some cereal, coffee and milk) I was told that breakfast would... More

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Federal Way, Washington
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 1, 2014

On May 31 we attended a wedding in Troutdale, OR. We stayed in room 116 at the Holiday Inn Express located at 477 Northwest Phoenix Drive in Troutdale. After the wedding we returned to our room slightly before 10:00 PM. The room was warm so we turned on the air conditioner. Around 1130 PM we turned off the television and... More

Was this review helpful? Yes
Korissa H, General Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Brad P, I am terribly sorry to hear you did not have a satisfying stay. We try our best to accommodate each and every guest that walks through our doors. It is our job to make your stay feels as close to home as possible. I greatly appreciate your feedback, as it helps our team build. We hope that you... More

Michigan
Top Contributor
54 reviews 54 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 27, 2014

The staff was soooo nice! We loved downtown Troutdale also! Would stay here again in a second. Rooms were outstanding! Trains went by all night long, but you would never know it! Perfect for catching an early flight from PDX.

Was this review helpful? Yes
Korissa H, Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

ballietm, Thank you for your feedback. We are pleased to hear you enjoyed your time with us. Our staff does their best to accommodate our guest's needs. Please come back to see us again. We enjoy having you! Thanks, More

Tigard, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

An bunch of us were celebrating my 50th. we went to check in and they instantly upgraded my room. some of the other guest were arriving late and they said no problem and that they would hold the rooms. We get back from the party and their waiting for me was an pie from Sherrie's. Sasha at the front desk... More

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 31, 2014

I checked in at 9pm on a Sunday Evening, so, management contact was not an option. I made a reservation on Saturday, March 29, for a two room executive suite for myself and a colleague. When I came to check in on the 30th, I was given a room. I went to the room and noticed right away it was... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Lensdrug, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to... More

Hollywood, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2014

the hotel was very nice and located conveniantly close to our job site. love the jacuzzi, used it every night for about twenty minutes to thaw and renew my aging muscles. breakfast was ok and saved time as apposed to wasting time stopping somewhere on the way to the job every day. the staff here was excellent and went out... More

Was this review helpful? Yes
Korissa H, Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Daniel J, Thank you so much for your feed back! Our staff work very hard to please our guests and we are so happy to hear they had pleased you and your group. Thank you for staying with us and we look forward to seeing you in the Future -Holiday Inn Express Portland-East Troutdale More

Augusta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 31, 2013

Enjoyed stay here, very typical holiday inn express. Location a little outside city but not a difficult drive. Sherry ' s restaurant in parking lot convenient. Rooms clean and staff friendly. Would stay Here again.

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Roseburg, Oregon
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2013

I paid for my hotel room 315 in cash,when I arrived to my room and took my shoes off the floor was extremely sticky!!!!!!!!!!The bed sheets gave me a rash and bumps on my legs,when I told them about the situation,they did nothing there was no manager onsite,I wanted a refund and they refused to refund me my money!I talked... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear LISA R, Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept our sincere apologies for falling short of your expectations. We take comments such as these... More

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Additional Information about Holiday Inn Express Portland East-Troutdale

Address: 477 NW Phoenix Drive, Troutdale, OR 97060 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Oregon > Troutdale
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Portland East-Troutdale 2*
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Also Known As:
Comfort Inn Troutdale
Troutdale Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Conveniently located off I-84 and within minutes from downtown Portland, The Columbia River Gorge, Portland International Airport, Multnomah Falls, The Sandy River and Bonneville Dam. Outdoor enthusiasts will appreciate the wide variety of hiking, biking, camping, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring signature hot items served daily, indoor pool, whirlpool, business center, fitness area, wireless high speed internet access and meeting space that can comfortable accommodate up to 100 people. Historic Troutdale is nestled off the Sandy River and within a short distance from Gresham, Oregon. Located at the gateway of the Columbia Gorge, we are centrally located between Vancouver, Mt. Hood, The Dalles, Hood River, as well as the Oregon Coast. ... more   less 
Number of rooms
73

Questions & Answers

Questions? Get answers from Holiday Inn Express Portland East-Troutdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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