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All 5 Troutdale hotels

Holiday Inn Express Portland East-Troutdale

2.0 of 5 Hotel   |   477 NW Phoenix Drive, Troutdale, OR 97060 (Formerly Comfort Inn & Suites)
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Holiday Inn Express Portland East-Troutdale
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67%
Ranked #3 of 5 Hotels in Troutdale
A recent review
3 of 5 stars reviewed 1 week ago
Linda S Vancouver, Canada
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71 reviews from our community

Traveler rating
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    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Top Contributor
283 reviews 283 reviews
63 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed 1 week ago

Very pleasant and efficient check in for our one night stay, and there were even warm cookies and milk! She thanked us warmly for staying at their hotel which was nice. We pre-paid for a cheaper rate and were given a 3rd floor king room (#304). It was nicely appointed, everything fresh and clean. The sink and vanity are in... More

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Coeur d'Alene, Idaho
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a tired hotel stuck between two truck stops. It was late at night and I had been driving for a long time or I would have left for a different hotel. I assume the price I paid was an inflated holiday weekend rate, because it was not at all fair for the quality of hotel. I would advise... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice touch calling the night before arrival and asking if we needed special pillows or dinner reservations. Gave us a paper with great locations for dining, too when we arrived. Perfect! Breakfast selections were very good. Will stay at this hotel again. The bed was extra comfortable.

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McMinnville, Oregon
Top Contributor
50 reviews 50 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Where do I begin? This motel was bad in every sense of the word the entire motel smelled a deodorizer which to me is hiding dirt. The check in process was wonderful. The young lady who checked us in was perky, bright and informative. The room was dark it smelled of perfume the curtains were arranged in such a way... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear CleoIsh, Thank you for staying with us and leaving a review. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for we fell below your standards on the room condition and truly sorry for our breakfast choices did not live up to your standards. Our main concern is for all our guests... More

Medford, Oregon
Top Contributor
115 reviews 115 reviews
36 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall I was pleased with my stay at this hotel. It is a bit difficult to see the sign to turn into the driveway. The breakfast offerings were way better than expected based off of other negative reviews. They had everything one would expect and two kinds of meat were offered. Other reviewers mentioned the train and the truck stop... More

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Seattle, Washington
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 10, 2014

I am an IHG member so I don't know if this was usual protocol for everyone or what but it was a nice surprise when I received a call the day before I checked in to see if I was going to need anything such as extra pillows, blankets, directions, or dinner reservations! That was a VERY nice touch! Let... More

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Webster City, Iowa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

Motel was very nice with clean, spacious room. Fitness center was also clean, well lit and equipped good. Pool looked nice. Everything appeared great --- until breakfast. Not sure I have ever encountered one with less choices. Just a few slices of bread, a few english muffins, an empty glass front frig except for a pitcher of milk for cereal,... More

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Philomath, Oregon
Top Contributor
55 reviews 55 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 12, 2014

I would definitely stay here again. I booked a room so I didn't have to drive up from Corvallis for the triathlon at Blue Lake. Not only was I made to feel very welcome here, but when I asked if I could have something put out for breakfast (just some cereal, coffee and milk) I was told that breakfast would... More

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Federal Way, Washington
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 1, 2014

On May 31 we attended a wedding in Troutdale, OR. We stayed in room 116 at the Holiday Inn Express located at 477 Northwest Phoenix Drive in Troutdale. After the wedding we returned to our room slightly before 10:00 PM. The room was warm so we turned on the air conditioner. Around 1130 PM we turned off the television and... More

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Korissa H, General Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Brad P, I am terribly sorry to hear you did not have a satisfying stay. We try our best to accommodate each and every guest that walks through our doors. It is our job to make your stay feels as close to home as possible. I greatly appreciate your feedback, as it helps our team build. We hope that you... More

Michigan
Top Contributor
54 reviews 54 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 27, 2014

The staff was soooo nice! We loved downtown Troutdale also! Would stay here again in a second. Rooms were outstanding! Trains went by all night long, but you would never know it! Perfect for catching an early flight from PDX.

Was this review helpful? Yes
Korissa H, Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

ballietm, Thank you for your feedback. We are pleased to hear you enjoyed your time with us. Our staff does their best to accommodate our guest's needs. Please come back to see us again. We enjoy having you! Thanks, More

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Additional Information about Holiday Inn Express Portland East-Troutdale

Address: 477 NW Phoenix Drive, Troutdale, OR 97060 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Oregon > Troutdale
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Portland East-Troutdale 2*
Number of rooms: 73
Reservation Options:
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Also Known As:
Comfort Inn Troutdale
Troutdale Comfort Inn

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