We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Portland - Tigard

Hotel deals
Hotel website
9575 SW Locust Street, Tigard, OR 97223 (Formerly Phoenix Inn Suites Tigard)
Special Offer
2X Points Package
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
DoubleTree by Hilton Hotel Portland - Tigard
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel Portland - Tigard
Add Photo Write a Review

198 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    62
    70
    35
    24
    7
See reviews for
64
46
10
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (62)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (38)
All months
Brisbane, Australia
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Just spent a week here with my hubby as part of his business trip. The room was a good size , but was very dark. We had to have lights on even during the day ( room 445) . Air con in the room is very noisy and had only one speed. We could not run it at night as... More 

Was this review helpful? Yes 1
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Heg, Thank you for taking the time to review our hotel. I want to apologize for the housekeeping, maintenance and breakfast issues that happened during your stay. I will follow up with our teams to improve our service as we always strive for the best guest experiences. Hopefully we get the chance to make it right for you the next... More 

Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visiting family in Tigard so this was the closest hotel to their home, but we found that it was a great location for other reasons too: close to freeway access, shopping mall, good restaurant the Thirsty Lion. We were upgraded to a suite and the room was fabulous, roomy, kitchenette, very clean and compfy bed. The front desk staff was... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Marcia, Thank you for your great review! We are glad to hear that we can be the home away from home when visiting your family in the area. As a team, we strive to make your stay the absolute best and we look forward to having you stay with us again! More 

Seattle, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent location for business or recreational activities in the Portland Oregon area. Close to restaurants, a shopping center and other services. Also very close to major highways. Bottom line is the staff at this location. They make a difference.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Salazar, Thank you for your wonderful review of the DoubleTree by Hilton Portland- Tigard! We are glad to hear you enjoyed your stay, our convenient location and our great staff. We look forward to seeing you next time you're in Tigard! More 

Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This place is next to a red lobster which was great! We do not have any where we live. The dinning area that served breakfast was nice. The bar looked really nice and had a wide selection of inventory. Our room was decent. It could have been cleaner. The complimentary toiletries they have in the rooms smelled really good. What... More 

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are always trying to improve and we appreciate your comments. We hope to welcome you back to our hotel very soon. Safe travels! Sincerely, Jeremiah Raymer General Manager More 

Dexter, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

great experience! Very clean rooms and very personal service.Thank you for letting my family use the pool! Excellent emails to let us know how to find you! thank you for the Doernbecker Hospital discount.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are happy to hear that you enjoyed the room and our refreshing pool. Next time you are in town we hope to have you here again at the DoubleTree by Hilton Portland-Tigard. Safe travels! Sincerely, Jeremiah Raymer General Manager More 

Traverse City, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2015

We enjoyed our stay at the DoubleTree in Tigard. We chose the hotel as it was close to family. About a 30 minute drive into downtown Portland wasn't too bad if you have your own transportation. Taxis can be expensive, but the front desk suggested a car service that they do regular business with that was on time and professional.... More 

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Dear Guest, Thank you for sharing your experience at the DoubleTree by Hilton Portland-Tigard! I'm happy to hear that our service and our great amenities made your stay more comfortable. Whenever you are in the Portland-Metro area we hope to have you back. Thanks again! Sincerely, Jeremiah Raymer General Manager More 

Redmond, Washington
1 review
5 of 5 stars Reviewed May 26, 2015

We booked the King Junior Suite. The room is humongous. It'll probably fit a family of 4. We're talking about a full king size bed with a king size pull up sofa. The room comes with a kitchenette, equipped with Microwave, a sink and a tiny fridge (sorry, no stove or freezer). The hotel also has an indoor pool and... More 

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Erlangshen, Thank you for leaving us such a thoughtful and informative review. The staff will be happy to hear that they were courteous and welcoming. I will look into the awkwardness of the dispenser as we want you to be comfortable. Thanks again for your time and we hope to see you again in the future. More 

Portland, Or
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 26, 2015

This is a great little hotel across the street from Washington Square Mall. The hotel is newly renovated, clean and very quiet considering they were full. The bar is adequate and the breakfast was good. I'd stay here again no questions asked.

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Vanessa B, I am glad to hear we were able to surprise you with what the hotel has to offer. Thanks for pointing out about the Washington Square Mall being so close. It really is an added perk to the stay here. See you next time you are in the Tigard area! More 

Roseburg, Oregon
2 reviews
5 of 5 stars Reviewed May 26, 2015

Loved the room pool was a little small though. Although it was open for 24 hrs that was very nice. Right across from Washington Square mall. Overall a very nice place to stay. Breakfast isn't included, but is worth paying for was very good. Service was great there also.

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Cablgy79, Thanks for the great review, it warms up the staff every time we see 5 stars. Thanks for taking the time to leave one and we hope to see you again next time you are in the Portland area. More 

Yelm, Washington, United States
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 25, 2015

We booked the room for 3 - but the room is really set up for 2 (2 towels, two glasses). The king size bed was very comfortable but the pillows - bring your own! They are so flat that we bought 2 pillows at Target for the next night. The 9.95 buffet was poorly stocked and always out of eggs,... More 

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Sasha, Thank you for taking the time to review our hotel. I apologize about our breakfast buffet not being stocked properly. We are always working to improve our breakfast line and I will talk with our breakfast staff. Hopefully we get the chance to show our improvement the next time you stay in Tigard! More 

Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay