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DoubleTree by Hilton Hotel Portland - Tigard

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9575 SW Locust Street, Tigard, OR 97223 (Formerly Phoenix Inn Suites Tigard)
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DoubleTree by Hilton Hotel Portland - Tigard
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DoubleTree by Hilton Hotel Portland - Tigard
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188 reviews from our community

Traveler rating
    56
    69
    32
    24
    7
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60
43
10
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Vancouver, Canada
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

On the whole, I like Doubletree. They're a good value for what you get, the staff have always been helpful and courteous at all locations. The rooms are clean and well appointed. Especially when travelling with kids, I'd usually rather stay at the Doubletree and score a cookie. This location is convenient to Portland, so if you're driving around anyway,... More 

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Jeremiah1234, Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Gallusgallusdomestic, Thank you for the feedback from your stay with us and I am glad to hear some very positive comments about the hotel and staff. I will be looking into the condition of the pool as you are right the clarity of the pool is something we look at multiple times daily and you should not have to question... More 

Tigrad, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Overall a convenient stay. No extras where included, the food could have been better and drinks are way over priced. Staff and cleanliness a huge plus. Too many kids running amuck through out the Hotel. Other than that it was very clean and quiet stay. Location a plus. Easy access to the Business Center. No wifi...

Review collected in partnership with DoubleTree by Hilton

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Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Diane, We appreciate the time you took to leave us a review of the Hotel. We are currently trying new food items in the PressNW Bar Bistro to give a better experience to every guest. We have also installed a brand new WIFI system "Stay Connected" throughout the Hotel with full coverage in every room and public area. Hope to... More 

Sedona, Arizona
Top Contributor
135 reviews 135 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife & I stayed here for a few nights on a recent trip to Oregon. Excellent staff, very pleasant & helpful. Our room was sizable, clean & very presentable, beds very comfortable. Fell asleep as soon as we hit the pillow. Very good buffet breakfast. Hotel located across street from Washington Square Mall, many restaurants in area, some within... More 

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Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you so much for your kind words. Your comments about your time here at the DoubleTree Tigard really made me smile. As a team, we strive to make each of our guests' stay a memorable one and I'm glad we could do that for you and your wife. We look forward to welcoming you back to Portland soon! Thank... More 

Olympia, Washington
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Front desk staff was exceptional. Very friendly and professional. The welcome cookie was great. The bar area is nice, but the food is basically appetizers style food. The room was very nice and clean. Bed was comfortable. Room can with a small couch. Plenty of room. The hotel was quiet and close to restaurants and Washington Square.

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Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Your comments about your stay here with us made me smile. We know that it's the little things that mean everything and we try our best to let that show in the way we treat each and every one of our guests. I'm glad that you could feel our efforts! Thank you again, we look forward to welcoming you back! More 

Eugene, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was quite pleased with the amenities at this hotel. It was quite comfortable at a great price. I only had two issues: 1. The pillows were horrible (too flat and unsupportive) 2. The parking lot was too small (I had to park in the neighborhood which was annoying) Overall, I'd stay again.

Review collected in partnership with DoubleTree by Hilton

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Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you so much for taking time to leave us a review. We greatly appreciate your time and feedback. I apologize that our down pillows in the room were not to your liking. Please, call us at the front desk for anything; we would have been glad to bring you up a few foam pillows, which to some guests seem... More 

Tulsa
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I sincerely appreciate the friendliness of the staff here. They were super helpful and courteous. The room was very spacious, clean, and well maintained. The hotel is very close to the mall and restaurants. It was very quiet when I stayed there. I will definitely be back.

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you so much for taking the time out of your day to leave us such a great review. Your time and feedback are greatly appreciated! I am so please to see that we could make your stay so pleasant; we definitely do our best! Thank you again, we look forward to welcoming you back with a warm, walnut, chocolate... More 

Seattle
Top Contributor
51 reviews 51 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was looking for a room for the night in Tigard and called several hotels checking on rates. Double Tree gave a reasonable rate for a king size bed for two adults, AARP rate. We checked in and found with my Hilton rewards card we were upgraded to their Hilton Awards floor. The room was very nice and the hotel staff... More 

Was this review helpful? Yes 1
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

32street, Thank you for review I am glad your stay was a pleasant one. We do aim to please. Thank you for the good insight on the luggage cart locations. It does make sense to have a couple in the back building as well. I will be looking into solution for this with the team. Thanks again and we hope... More 

Myrtle Beach, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Double Tree is a recently converted hotel next to the Washington Square Mall in Beaverton Oregon. The hotel is well appointed with a great workout room, and Bar with light food menu. The location is excellent for local activities with many top brand restaurants and stores within walking distance. The staff is excellent, the hotel is quiet, and pet... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for sharing your experience at the DoubleTree by Hilton Portland-Tigard. I’m happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon! More 

Astoria, Oregon
Contributor
12 reviews 12 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a great experience checking in. Cookies were in the oven so the agent at the front desk offered to bring them to our room. She was very attentive to helping us get settled in and getting us extra pillows and towels. It was late, but the bar was still offering food service. The bartender was polite, but not... More 

Was this review helpful? Yes 1
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Teachattheorbeach, I am glad to see that we are able to get you settled in and bring you some additional amenities. I do want to apologize for the clearing of the key cards at noon daily. We do this for safety and security reasons but you should have been informed when you ask for later check out. I will pass... More 

Eugene
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel staff were friendly and efficient. The hotel lobby/bar itself is clean and light and our room was immaculate with nice furnishings, plush towels, and comfortable bedding. Included was a small refrigerator and microwave, free WiFi and Starbucks coffee available in room.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for sharing your experience at the DoubleTree by Hilton Portland-Tigard. I’m happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon! More 

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