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Embassy Suites Portland - Washington Square Hotel

#2 of 10 Hotels in Tigard
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9000 SW Washington Square Road, Tigard, OR 97223
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Embassy Suites Portland - Washington Square Hotel
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Embassy Suites Portland - Washington Square Hotel
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606 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yelm, Washington, United States
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms are comfortable and the elevator to breakfast lets you check for available tables before arriving. Then a full service breakfast is included. Then you can walk or drive to the washington square mall or drive.

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Morgan Hill, California
Top Contributor
51 reviews 51 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed 2 nights during a business trip. Room was clean and quiet, the bed was comfy. I appreciate the central air/heater, nice to not have to listen to one of those window units going on and off all night. Only complaint is there was no hot water in the kitchen area (room 732). If the rumored remodel is true,... More 

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Webby1640, Thanks for your terrific feedback! The rumored remodel is true and we will accelerate the circulation of hot water to the location you described. I love your insight and sensibility and would love to show you our remodeling plans during your next visit. In the meanwhile, safe travels and thanks again! More 

Washington
Contributor
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I enjoy the benefits of the Embassy Brand and the Tigard location is no exception offering large suites and good value with the breakfast and reception. I stayed for business in Portland and the location was convenient despite a bit of traffic congestion. The front desk was very friendly as well as the staff at breakfast. I understand they have... More 

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear powertravels, Thanks for your kind review. Every member of our management team would love to speak with you. Please don't hesitate to call or email with your thoughts, as they're always appreciated. We look forward to serving you again on your next visit! More 

Roseburg, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Watch out for smells... They can be the signal to health issues for your family... We were greatly disappointed on this trip! I will think twice before staying at this property again. It seems the ethic of service is becoming a lost art.

Review collected in partnership with Embassy Suites Hotels

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Jason H, I was very disappointed to read of your bad experience. I will endeavor to locate your reservation and have someone contact you. As you'd imagine, our guests' heath and safety are our highest concern and I certainly want to understand any worries you may have. Thank you, in advance, for your feedback. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel is nice with a great breakfast option, but for almost 300.00 a night i don't think it was worth it. Upon checking in the man at the front desk told me that they were going to begin a huge renovation soon. I agree, it is time for this and even more reason it shouldn't be this expensive. Its in... More 

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Clayton M, Thank you for your review. We aspire to offer an excellent value to our guests. The pillars upon which our brand rests include a spacious two-room suite, full cooked-to-order breakfast, and evening reception with complimentary drinks and snacks. Aside from a Presidential suite, I cannot imagine what would have cost you almost $300 and would love to... More 

Dearborn Heights, United States
1 review
5 of 5 stars Reviewed 1 week ago

You will be hard pressed to find a friendlier staff. Location? has everything you could possibly need, close to the hotel. Rooms were clean and staff was very helpful and committed to making sure you had everything you needed. Food was amazing.

Review collected in partnership with Embassy Suites Hotels

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Kurt, What a terrific review! Thanks for sharing your experience with our tripadvisor community. We anticipate some great improvements at the hotel over the next several months and encourage you to visit often and experience our progress, first hand! Safe travels, More 

Albuquerque, New Mexico
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

In general, I am a real fan of Embassy Suites. This property is similar to others. (The "North Tower" is a bit of any architecture anomaly though.) The front desk clerk was very courteous and the breakfast staff was efficient. The atrium (where evening socials and breakfasts are served) was like a freezer, though! It maybe partly due to my... More 

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Just_a_Rd_Warrior, Thanks for your review. I must personally apologize for the noise you encountered from our roofing project. We expected that the noise would have been less disruptive and have learned from your feedback. Also, I'm very sorry that the atrium felt so cold to you. We'll work on that, as well. Make it a great week and thanks... More 

Talent, United States
1 review
5 of 5 stars Reviewed 1 week ago

Room was large with separate bed and living area. Refrig. and microwave in room. Evening managers reception was a welcome place to unwind and the cooked to order complimentary breakfest was great. Good value for the money with good staff and room service.

Review collected in partnership with Embassy Suites Hotels

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Hi Tom! We loved reading your review today and agreed that you should be our spokesperson for Embassy Suites. Your description of our brand pillars (spacious suites, cooked-to-order breakfast and evening reception) was amazing. We're excited to have you as our loyal customer and look forward to having you back, soon! More 

Sisters, United States
1 review
3 of 5 stars Reviewed 1 week ago

The room was not as clean as I like to see. The air vents were filthy with dust and lent and some were stained with dark streaks. The staff was excellent but the establishment should be refurbished and upgraded.

Review collected in partnership with Embassy Suites Hotels

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Sandy, Welcome to Tripadvisor and thank you for your review. I am so disappointed by your experience. You may have noticed that your suite was on the top floor of the hotel and our roof was being replaced during your visit. Unfortunately, the removal and re-installation of all rooftop vents and ductwork caused tremendous (unexpected) disruption in those suites... More 

pdx
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel had a great 'destination' feel to it. Served free breakfast, and early evening had a social time with wine, chips. Location was good right off the freeway and walking distance to Washington Sq Mall.

Was this review helpful? Yes 1
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Pokeyheee, Here's the thing... that is just fun to say. "Pokeyheee!" It's impossible NOT to smile when saying it. Thank you for that and for your terrific review. We truly appreciate your kind remarks and hope to see you again soon. Of course, we also hope that you introduce yourself as Pokeyheee, so that we may all smile together!... More 

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