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All 10 Tigard hotels

Embassy Suites Portland - Washington Square Hotel

3.0 of 5 Hotel   |   9000 SW Washington Square Road, Tigard, OR 97223
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72%
Ranked #2 of 10 hotels in Tigard
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Blonckton Toronto, Canada
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395 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Toronto, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel was great for our family trip with 3 teenagers. Their is a great mall within walking distance. The suite layout provided lots of space for us to spend time together. The pool was small and full of little kids, but the fitness centre was fantastic. Free breakfast, and lots of it.

Review collected in partnership with Embassy Suites Hotels

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Grants Pass, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very convenient and has all of the amenities. Suites are large and well stocked. Manager's Reception is a great way to wind down after a long business day and the cook to order breakfast is delicious. Very friendly and helpful staff.

Review collected in partnership with Embassy Suites Hotels

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Portland, Oregon
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

My wife and I chose embassy suites as the place to celebrate our 21st wedding anniversary,we booked our room on line with hotel.com and were told we would have a nice room to celebrate our anniversary. When we arrived we were told that they were all booked and could not honor our reservation. They said that they could give us... More

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Mckirkwood, As the hotel's general manager, I want to personally apologize for your disappointing stay. We hate the thought of anyone's anniversary being lessened by their visit to one of our hotels. Yours is an excellent example of the potential difficulty associated with 3rd-party online travel agencies. We encourage travelers to take advantage of the Hilton Family Best Rate... More

vancouver
Top Contributor
80 reviews 80 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Embassy Suites are perfect when you desire two separate sleeping rooms and this hotel didn't disappoint. With Target literally across the parking lot, it makes for easy purchases if you want to pick up something and bring it back to your room. The mall is super close to walk to as well and features the Cheesecake Factory which is always... More

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Momofthecs, Thanks for sharing your experience. We love that you enjoyed your visit and appreciate you taking time to write a review! You've heard commuters say that timing their drive 10 minutes earlier or later can have a profound effect on their morning. This is true of an Embassy Suites breakfast, as well. Our peak weekend breakfast period is... More

Medford, Oregon, United States
Top Contributor
52 reviews 52 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Most people would select this property for the location, right near Washington Square Mall. Family friendly. Lots of dining options nearby. Target store right behind. It is getting older but they do a great job keeping it looking nice. I am impressed with housekeeping and the great job they do at this older hotel. Always enjoy the managers reception, noticed... More

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Sharon M, Thanks for your kind remarks and valuable perspective. We are truly fortunate to have such a terrific location with the unique combination of retail, dining and recreational options you've noted. We're even more fortunate to have an outrageously focused and fun team to keep the hotel looking nice, deliver excellent dining experience, and strive to continually improve... More

Ammon, Idaho
1 review
4 of 5 stars Reviewed 1 week ago

Everything was wonderful with our stay at Embassy Suites except the internet. It was way too slow and if you wanted a faster speed, you had to pay for it. Makes it difficult when you are traveling for work and need it to work.

Review collected in partnership with Embassy Suites Hotels

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Kenmel99, We appreciate your terrific review and excellent feedback. Personally, I appreciate your comments regarding Internet bandwidth. We are piloting a new program with tiered Internet service, tailored to the specific needs of our guests. This affords us the opportunity to deliver "free" basic service which guests have come to expect from hotels, while balancing the considerable investment required... More

Prineville, Oregon
Top Contributor
59 reviews 59 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was sold out, both in terms of rooms and conferences. Perhaps over-sold. During our three day stay, there were a minimum of three simultaneous events at all times, and four on Friday afternoon. This caused conflicts for our event as conference rooms were available later than promised, or we were moved on a moment's notice, prohibiting a proper... More

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Desert_Searcher, I am often surprised and delighted by the insight that savvy review authors bring with their observations. Your feedback is both insightful and actionable. Thank you for that. We are sharing internal dialogue this week about your concerns regarding our busy conference center, availability of luggage carts and parking during busy events. By studying your feedback and needs,... More

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The service was good at the front desk and at breakfast. This is a very big Embassy Suites with lots of folks attending conferences at their center. The room overall was good. We did have several pieces of broken furniture in room 641. They included missing springs on the fold out couch - we couldn't actually use the bed, broken... More

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Bryan5150, Thank you for your well-written review and kind remarks concerning our service team. While I'm embarrassed and sorry that you encountered these conditions in the first place, your specificity helps us respond to these issues very quickly. Our mission is to upgrade your next review title to VERY Good Embassy Suites and you have my commitment that we'll... More

Eureka, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our suite, as well as all public areas in the hotel, were very clean and in good condition. The staff we had contact with were all friendly and helpful. There was a long line for made to order omelets but other than that we were pleased with the breakfast variety and the cocktail hour.

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear LMasaki, We truly enjoyed having you visit us during spring break this week! Your traveler tip regarding the quieter north tower suites is excellent and our guests are better served as a result of your insight and feedback. As someone who stays at a lot of Embassy Suites, we especially value your feedback! Enjoy your weekend and we hope... More

Eureka, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great value with excellent and free breakfast as well as free happy hour. Except as noted below, great if you have kids because you can put them all in the separate living room. Terrible if you have small kids because like almost all Embassy Suites, this one has a central atrium (9 stories tall) with a railing that has large... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear GTMickey, Thanks very much for your review and feedback. We truly appreciate your endorsement and always welcome a parental caution regarding child safety. While there's never been an incident here like the scenario you offer, your concern is understood and greatly appreciated. Safe travels, More

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Additional Information about Embassy Suites Portland - Washington Square Hotel

Also Known As:
Embassy Suites Hotel Portland
Embassy Suites Tigard
Tigard Embassy Suites
Address: 9000 SW Washington Square Road, Tigard, OR 97223
Phone Number:
Location: United States > Oregon > Tigard
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in Tigard
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Portland - Washington Square Hotel 3*
Official Description (provided by the hotel):
The impressive Embassy Suites Portland-Washington Square hotel in Tigard, Oregon is next to the Washington Square mall and only a short drive from downtown Portland. A complimentary full cooked-to-order breakfast is served each morning and in the evening guests are invited to the Evening Reception featuring complimentary drinks and light snacks. Guests enjoy the convenience of being near Portland and other area attractions such as Washington County vineyards, the Oregon Zoo, and Children's Museum. The hotel is also located near many Portland business corporate offices, perfect for business travelers and is equipped with over 24,000 square feet of meeting and event space to host business meetings and large events and receptions. Business facilities include a business center, meeting and conference rooms, printing and copying services, audio/visual equipment rental and banquet rooms. The 100% non-smoking, all-suite hotel boasts beautifully decorated spacious two-room guest suites. Each suite features a private bedroom and separate living room with a large well-lit work/dining table. The suites are designed with comfort in mind and include two cable televisions, two telephones, Internet access, refrigerator, microwave and coffee maker. The hotel has an on-property Crossroads Restaurant & Bar serving a menu of fresh Northwest entrees for lunch and dinner. Room Service is also offered daily to guests. Guests of the Tigard hotel have access to recreational facilities including the indoor pool and fitness center. Complimentary shuttle service to nearby sites is also provided for guests. The hotel is pet friendly - dogs only - for a small charge. ... more   less 
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