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Embassy Suites Portland - Washington Square Hotel

3.0 of 5 9000 SW Washington Square Road, Tigard, OR 97223
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Embassy Suites Portland - Washington Square Hotel
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592 reviews from our community

Traveler rating
    218
    225
    93
    33
    23
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221
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162
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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san jose, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

i always stay at this hotel when I travel to Portland. The hotel are always clean and the staff are friendly. Location is superb and close to everything. Very convenient to everything. This hotel is highly recommended to the business travel people or even for a family that are vacationing in Portland Oregon.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

What a great review, Edgar! Thank you very much! We truly appreciate your loyalty and can't wait to serve you again, soon! Safe travels, More 

West Linn, Oregon
Top Contributor
121 reviews 121 reviews
32 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for an event and didn't care to drive home. Nice hotel for the money and the rooms are well cared for. The rooms were surprisingly quiet for being right on a main road. My only complaint was the breakfast. When we went to eat it was quite crowded and we did not want to wait... More 

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Globalreach, Thank you very much for your business and review. I'm embarrassed to ready about your breakfast experience. Please accept my personal apology and commitment to ensuring your next visit is flawless (including breakfast.) You have our undivided attention and intent to make it right. More 

Sherwood, United States
1 review
3 of 5 stars Reviewed 1 week ago

Heidi was absolutely the worst check in staff member we have ever encountered at any Embassy Suites hotel...ever! Rude, poor attitude, uncaring. We are Diamond members and were treated like second class citizens. Will never stay at this location again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Carol W., My heart sank as I ready your review commentary. Please accept my personal apology for the service you received and be assured that your concerns are heard. I hope to meet you personally on a future visit to Portland and wish you safe travels, More 

Plainfield, Illinois
Top Contributor
95 reviews 95 reviews
12 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Embassy Suites about 20 to 25 minutes outside downtown Portland. If you don't mind the commute, it's a nice place to stay. I stayed there last week (week of 16 Feb 2015) with a colleague. On our first night there, we walked across to the Target strip mall and ate at Sushi Hana. There are plenty of other places... More 

Was this review helpful? Yes 1
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Thank you very much for your review! We love when Top Contributors review the hotel and share tips for other travelers. Please accept my personal apology regarding the tub drain. We'll locate the suite and ensure that proper attention is given today. Safe travels, More 

ashland, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall nice hotel with many amenities. I felt that on a Monday at low capacity the rate should have been better. We really enjoyed the reception and complimentary alcohol services. The breakfast was average, omelet bar is the way to go.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Thanks for your kind review and feedback, Alex. We hope to earn your loyalty and become your first choice when coming up to Portland. Safe travels, More 

Daytona Beach, FL
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Embassy Suites with very friendly and helpful staff but a bit out of the way. It is a nice and comfortable hotel though with the great breakfast that you can always count on for an Embassy Suites.

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Mike, Thanks for always choosing Embassy Suites. We're constantly amazed (and grateful) that folks will drive 10 miles out of their way to choose the Embassy experience. Your feedback is always appreciated and we look forward to seeing you again, soon. More 

1 review
4 of 5 stars Reviewed 1 week ago

Good location next to a great mall (Washington Square), rooms are getting a bit dated but still very good. Entrance a little tricky off the highway. Great breakfast, very good food. Quite satisfied with our stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear 225CharlesG, We truly appreciate your loyalty and favorable review. The hotel can be difficult to access the first time, and we applaud your persistence! Please stop by during your next visit, as I'd love to thank you in person. Safe travels, More 

Memphis, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

An early arrival was immediately accommodated with a switch to an available comfortable room. I was impressed with the professionalism in customer service that the staff exhibited. The desk clerk staff and housekeeping staff were eager to assist. The location near a shopping mall was very convenient. The complimentary breakfast was outstanding.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Bessie G, Thanks for offering such a nice review. We're so grateful for your visit and hope to see you again, soon! Safe travels until our next opportunity, More 

Greensboro, North Carolina
Top Contributor
143 reviews 143 reviews
128 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located nearby shopping and restaurants. You'll find the accommodations spacious, clean and staff friendly. It offers all amenities like evening social hour, morning breakfast and limited dinning throughout the day. The hotel is very dated and needing an overdue update. Price verse value is average...

Was this review helpful? Yes 1
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Jsokol, I was surprised by the first 3 sentences of your review, after reading the title. Thank you for the favorable remarks. As requested, we're staging a significant refresh later this year to make the hotel feel new again. We hope you come to visit again and we're able to earn the other two stars in your next review!... More 

redmond, or, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Each staff member we met was friendly, courteous, and eager to accommodate our needs. We brought our 2 small children. My 19 month old wanted to climb on the desk chair in the room, so when I asked to have the chair removed for the duration of the stay, the staff was happy to oblige.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Andrea, What a terrific review! Thank you very much for your kind remarks and for being our guest. We truly appreciate you and can't wait to see your family back at Embassy Suites. Safe travels, More 

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Additional Information about Embassy Suites Portland - Washington Square Hotel

Address: 9000 SW Washington Square Road, Tigard, OR 97223
Phone Number:
Location: United States > Oregon > Tigard
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Portland - Washington Square Hotel 3*
Number of rooms: 354
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Also Known As:
Embassy Suites Hotel Portland
Embassy Suites Tigard
Tigard Embassy Suites
Hotel Style:
#1 Green Hotel in Tigard
#2 Business Hotel in Tigard

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