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Embassy Suites Portland - Washington Square Hotel

3.0 of 5 9000 SW Washington Square Road, Tigard, OR 97223
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Embassy Suites Portland - Washington Square Hotel
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Embassy Suites Portland - Washington Square Hotel
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571 reviews from our community

Traveler rating
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    89
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richland, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Always a great place to stay. Staff thrives on customer service and cleanliness. Fantastic breakfast and Manager's Reception is great as it is relaxing and allows one to interact with the other guests.

Review collected in partnership with Embassy Suites Hotels

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Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel experience. There breakfast is second to none. The omelette bar was outstanding and the staff were some of the most helpful I have encountered. Location was excellent close to lots of shopping and restaurants.

Review collected in partnership with Embassy Suites Hotels

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San Francisco, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

After checking out of another hotel because of the noise and smell, the Embassy Suites was like a breadth of fresh air. Good sized room, clean, smelled good, not noisy. Good breakfast and good location.

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Nanaimo, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were so impressed with the staff, room cleanliness and breakfast that was included each day of our stay. Aaron (I am sorry if I misspelled his name) was the bartender working the manager's reception and he was so friendly and engaging, that he left such an impression on my entire family. We stayed for a couple of nights just... More 

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Dallas, Texas
Top Contributor
116 reviews 116 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We picked this hotel because it was close to the people and business we has in Tiguard but I think next time we will drive an extra 5-10 minutes to a better hotel. The staff in very pleasant and helpful but the public areas look a bit dated and worn. The real problem was our room on the 5th floor... More 

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Seattle, Washington
Top Contributor
100 reviews 100 reviews
76 hotel reviews
138 helpful votes 138 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a decent hotel with very nice staff, but there were reasons I would not stay here again. The hotel is older and while it must have been spectacular back in the day, it would take a major rennovation of the hotel to bring it up to standards. THE GOOD - Very friendly staff, clearly up to Hilton standards... More 

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Matt, Thank you for your thorough, if not flattering, review. You were complimentary of the team members and a few other items, which was very kind. As for the rest of your review, I feel terrible. There were items mentioned which are inexcusable and your prescription for a "major renovation" is being fulfilled this year. Regardless, you're a terrific... More 

kyle, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in room 812. I meant to report the shower curtain being loose, this causes the curtain to stay open and excess water to spash out side tub, i assume all rooms should be checked for this problem. The toilet would run by its self every now and then, waist of water is associated with this problem. Like i... More 

Review collected in partnership with Embassy Suites Hotels

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Thanks for your terrific review, Dan. I'll share your commentary with Joe and our breakfast and housekeeping staff. It will make their day! We're very grateful for your loyalty and look forward to welcoming you back on your next visit, More 

Chicago, Illinois
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed Thanksgiving week 2014, family of 5. The customer service was amazing. Every employee without exception was friendly. The building maintenance manager was handing out reindeer/clown noses to the kids at breakfast, as one example. We definitely were made to feel special. Our family used the pool every day, and the kids had a great time. It was a... More 

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Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Smallfeettravels, Wow! We love your review! Our Chief Engineer is truly one of a kind and we're grateful to have someone so passionate about the upkeep of his hotel and our guests. I'm glad you got to meet him. We truly appreciate your kind remarks and can't wait for you to visit again. Thanks! More 

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was just across the road from the Washington Sq mall, we had booked a room for 2 adults and 1 child on Thanksgiving weekend. The room was spacious, it had a separate lounge area which had a sofa bed, and was nice and warm. The sofa bed wasn't particularly comfortable according to my teenager. The king bed was... More 

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Dear Sharon, I was so disappointed to read your review. If there's one thing entirely within our control, it's the quality of service you experience as our guest. On behalf of everyone at the Embassy Suites, I want to personally apologize for failing to make you feel cared for, valued and respected as our guest. I was unsuccessful in locating... More 

Port Orchard, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you have a wedding anniversary or just taking leisure you should visit this hotel. The service was outstanding and the hotel employees all seem to greet you with genuine care. I enjoyed the wonderful surrounding and the cleanliness of the hotel

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Scott_Youngblood, General Manager at Embassy Suites Portland - Washington Square Hotel, responded to this review

Happy belated anniversary, Howard! One of our supervisors, Mike, noticed your review and remembers your visit fondly. It's probably taboo to admit that we sometimes have favorite customers, but you certainly qualify! We're glad that you enjoyed your visit and we look forward to you next anniversary or any other excuse to visit us again. Safe travels, More 

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Additional Information about Embassy Suites Portland - Washington Square Hotel

Address: 9000 SW Washington Square Road, Tigard, OR 97223
Phone Number:
Location: United States > Oregon > Tigard
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Portland - Washington Square Hotel 3*
Number of rooms: 354
Reservation Options:
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Also Known As:
Embassy Suites Hotel Portland
Embassy Suites Tigard
Tigard Embassy Suites
Hotel Style:
#1 Green Hotel in Tigard
#2 Business Hotel in Tigard

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