Not sure it was a queen bed and it was super aoft. Smelled like our non smoking has been smoked in. Lots of light coming in aroun the door made it hard to sleep. Not interested in a repeat
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- The Dalles Shilo Inn

Not sure it was a queen bed and it was super aoft. Smelled like our non smoking has been smoked in. Lots of light coming in aroun the door made it hard to sleep. Not interested in a repeat
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As we were checking in some guy in the bar was making barfing noises and the girls at the front desk thought it was funny. They were more interested in talking to him and each other than they were in checking us in. The rooms are dated although ours was very clean. The resturant is dated and has an odd...
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Stayed at the Shilo to attend a nearby concert. We got there early to hang out by the pool. We were not allowed to check into our room until 4:00 - huh? So my wife and I had to change into our swimsuits in the public restroom down the hall - After sitting in the sun we felt a dip...
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I can echo the terrible service that the last 2 reviews mentioned. I showed up at the hotel around 2 and was told they couldn't check in until 4. Arrived back around 3:30 after struggling to kill time and was met with no one at the front desk, but a lobby full of disgruntled hotel guests in the same predicament....
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Dear Darr-Mac,
Thank you for taking the time to let us know about your experience. I apologize you didn’t feel you had the customer service that Shilo Inns prides itself on giving all guests. We always try to accommodate guest needs and check-in guests upon arrival. On that Saturday our merchant services went down and we could not process credit...
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This hotel has average rooms. Clean and plain. This is the 2nd time we've stayed here, and this time we were very disappointed with the customer service. We arrived mid-afternoon and was told that check-in time was 4 pm, and to check back. We checked about 3:15 and was told that their policy was to not check anyone into their...
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My husband and I spent one night at the Shilo after attending a concert at the nearby Maryhill Winery. We didn't want to make a 2 hour drive back to Portland at night, so we needed a place to stay close to the concert venue. Most hotels in the area were full by the time we got the tickets so...
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This is the perfect example of where you need to fully read your contract for the room. When I asked how much a night was, the person at the front desk said $59. If she said $159, the 1 was spoken so soft I couldnt hear it (not sure if thats policy or not). It was 11:30 pm and we...
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We just pulled off on our road trip to the Oregon Coast and decided to stay there for the night, we did not have a reservation and the room was pretty expensive. It was a very average room, wish we could of scored a room with a view, but I guess that's what you get for not booking ahead :...
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We are happy to hear you enjoyed your stay with us at Shilo Inn Suites The Dalles. Thank you for staying and sharing your positive comments. We hope to welcome you back soon.
Kelly M.
General Manager
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This hotel was nothing to write home about. It provided a bed and a roof over our head.
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If you are looking for a hotel with terrible service, questionable food and that is overpriced, well, you have found your place! The noise level at this hotel all night long with the partying and the lack of response from the hotel management was terrible. I have tried now to have a discussion with the manager for the last 4...
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Tim,
We are very sorry that you have had this experience with us during your stay. We do thank you for your feedback and can only apologize that the service you did receive regarding this incident was not to your satisfaction. We did indeed contact the guests regarding the noise complaint and informed them they would be asked to leave...
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