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All 9 The Dalles hotels

Shilo Inn & Suites - The Dalles

2.5 of 5 Motel   |   3223 Bret Clodfelter Way, The Dalles, OR 97058
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Shilo Inn & Suites - The Dalles
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Ranked #8 of 9 hotels in The Dalles
A recent review
4 of 5 stars reviewed 5 days ago
Colleen G Panguitch, Utah, United States
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168 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Panguitch, Utah, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Thank you Paula for your help in providing me a receipt for my room AFTER I got home and realized I didn't have it. With the government we so need to have these receipts and your quick response helped me out very much. Thanks again for the follow up phone call to make sure I received it.

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1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Josh and Shy at the front desk were extremely polite and great to talk to. I've never been to a hotel with people that actually enjoy speaking to the guests. And notice other people enjoyed them a well. Would love to stay at this hotel again. A great view of the dam on the Columbia river as well!

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Logan, Utah
1 review
1 of 5 stars Reviewed 1 week ago

The absolute worst place I have ever experienced.....if you like the feeling that you have been robbed then this is the place for you.,Overpriced ,outdated ,filthy . Upon check in , it wasn't until after my credit card was swiped that I was informed the the sauna and hot tub were not operational . As I was handed my giant... More

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ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Christopher B, Thank you for your recent review. I sincerely apologize that your stay here was not satisfactory. We take our guest comments into consideration when making improvements to our guest experience. I have forwarded your comments as well to Restaurant Management so that they may address the concerns in your review. I do hope that you would give... More

Travelers are raving about these The Dalles hotels

Logan, Utah, United States
1 review
1 of 5 stars Reviewed 1 week ago

I only gave this Hotel one star so I could warn anyone who thinks stopping here after a long drive because its convenient, just off the freeway, don't do it.. The lobby does not give the appearance that this hotel has not been updated since 1980 at first, at second glance its not hard to see. The girl behind the... More

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ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear BRI H, Thank you for your recent review. I sincerely apologize that your stay here was not satisfactory. We take our guest comments into consideration when making improvements to our guest experience. I have forwarded your comments as well to Restaurant Management so that they may address the concerns in your review. I do hope that you would give... More

Durants Neck, North Carolina
Top Contributor
260 reviews 260 reviews
45 hotel reviews
144 helpful votes 144 helpful votes
1 of 5 stars Reviewed 1 week ago

First impressions are lasting impressions – and my first impressions obtained from the front desk staff on entering was not a good one. I was a bit early, but traveling all day I was a bit tired. I asked if was too early to check in and was told curtly to come back later. Not even a friendly hello to... More

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ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear TRFLYER, Thank you for your recent review. I sincerely apologize that your stay here was not satisfactory. We take our guest comments into consideration when making improvements to our guest experience. I do hope that you would give us another opportunity gain your confidence. Sincerely, H. Baker- General Manager More

Eugene, Oregon
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were in The Dalles for a weekend family gathering and we made the mistake of choosing this hotel. Honestly, I was reluctant to stay here based on the reviews I had read; please learn from my mistake. PROS-beautiful view, easy access to I-84 CONS- outdated furnishings, (tv bedspread, carpet, door keys) poor service at the front desk and restaurant,... More

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Yakima Valley, Washington
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The good- This hotel is in a great location. Easy freeway access, close to The Dalles Dam and city. Friendly staff. Good service in the lounge. Nice view. Large well lit parking lot. The not so good- Long check-in Over an hour wait for food in the restaurant. Restaurant full and only saw two employees. Blow dryer in room did... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Planegirl, Thank you for your review. I sincerely apologize that your stay was not satisfactory. I do hope that you will give us another opportunity to regain your confidence. Sincerely, H. Baker- General Manager More

Yakima, Washington
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is way overpriced. It took us a half hour just to get checked in. This hotel has not had any remodels or updates since the 70's (maybe that is when it was built) decor is discussting. The rooms are no smoking but smell like smoke and sweat. The beds are uncomfortable and the pillows are lumpy. They offer... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Todd L, Thank you for your review. I sincerely apologize that your stay was not satisfactory. I do hope that you will give us another opportunity to regain your confidence. Sincerely, H. Baker- General Manager More

Bend, Oregon
Top Contributor
103 reviews 103 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Shilo scheme was actually pretty clever. Even though we disagreed with the CEO's politics his empire of hotels throughout the west were predictable and a pretty good value. Alas it collapsed a number of years ago and the remaining properties--like this one--show the cost of an expense cutting, penny pinching CFO. To start we were given a room that... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear JAR, Thank you for your review. I sincerely apologize that your experience was less than satisfactory. We hope to have a future opportunity to earn your confidence. Thank you, H. Baker General Manager More

Bradenton
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The pool was perfect temperature. The room was clean, smell-free. Bed was comfortable. Check in experience went smoothly. Paula at the front desk was friendly and helpful with suggestions for area activities. Highly recommended.

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Paul D, Thank you for your review. I am pleased to hear that you enjoyed your stay with us. Thank you for being a valued Shilo guest and we look forward to welcoming you in the future. Thank you, H. Baker General Manager More

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Additional Information about Shilo Inn & Suites - The Dalles

Address: 3223 Bret Clodfelter Way, The Dalles, OR 97058
Location: United States > Oregon > The Dalles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Inn & Suites - The Dalles 2.5*
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Also Known As:
Shilo Inn The Dalles Hotel The Dalles
The Dalles Shilo Inn

23 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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