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GuestHouse Inn & Suites Sutherlin / Roseburg

2.0 of 5 1400 Hospitality Way, Sutherlin, OR 97479 (Formerly Microtel Inn & Suites Sutherlin / Roseburg)
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Certificate of Excellence 2014
GuestHouse Inn & Suites Sutherlin / Roseburg
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GuestHouse Inn & Suites Sutherlin / Roseburg
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261 reviews from our community

Traveler rating
    124
    84
    36
    11
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kenmore, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Arriving road-weary after leaving Seattle for our yearly 3 month California trip, we returned to the Guesthouse where Nicole greeted us warmly, checked the weather for us, and helped us get settled. We then enjoyed the Apple Peddler restaurant adjacent to motel where we had a filling and pleasant meal. We scooted back to the Guesthouse for baths, warm room... More 

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Yosemite National Park, California, USA
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So I show up to find a very clean and well kept hotel room, super nice service, free fast wifi, breakfast, and a freaking gym pass for the price of a motel! I was so psyched until the neighbors arrived at midnight... They weren't even loud, but I heard every single word they said like they were walking around my... More 

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Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I can complain too much because we didn't pay a lot. It served the purpose. Other than that, breakfast was fair except they stopped serving about 15 minutes before closing. Many items were out and they are not refilling. The biggest issue is the carpet in our room. We stayed in the "pet friendly room". We can tell by the... More 

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Chehalis, Washington, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

We went into the hotel near our home after two separate family tragidies and Nicole helped coordinate housing for both the situations. She was compassionate and professional throughout, as was Jessika in the evening. The hotel is clean and spacious. Our Aunt was so impressed with it she looked at us and said, "we have to move to a Motel... More 

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Surrey, Canada
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 12, 2014

The hotel is located close to I 5 which accounts for the noise, mainly trucks on this well travelled highway, rooms are on the small side but adequate, the property is well maintained and the staff are friendly and helpful. There is an Apple Peddlar restaurant located across the parking lot which offers inexpensive family style dining so you don't... More 

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Oakley, California
2 reviews
4 of 5 stars Reviewed December 6, 2014

Hotel is very reasonably priced and there is a restaurant next door that makes finding dinner very easy. Great location for traveling up and down Highway 5 and looking for just a comfortable night's sleep

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestHouse_Sutherlin, Front Office Manager at GuestHouse Inn & Suites Sutherlin / Roseburg, responded to this review

Thank you for the great review. We hope to see you here again in the future! More 

Surrey
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 5, 2014

Perfect in every way, just off freeway, awesome rooms & great price. Had a King room on third floor bed was very comfortable & modern & was large & quiet. Will definitely stay here again. Walk across the parking lot to restaurant. Breakfast was typical with biscuits & gravy, waffle maker, yogurt etc.

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestHouse_Sutherlin, Front Office Manager at GuestHouse Inn & Suites Sutherlin / Roseburg, responded to this review

Thanks for the wonderful review! We are so glad you enjoyed your stay here, and hope you will choose to return in the future. More 

Vancouver Island, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 3, 2014

I stayed here in October. The room was very small. The Wi-Fi did not work in my room and the clerk said it had been a problem "a few days ago" (obviously not fixed). There was a dirty towel hanging behind the door in the bathroom. The walks are paper thin. I would not recommend staying here.

Was this review helpful? Yes 1
GuestHouse_Sutherlin, Front Office Manager at GuestHouse Inn & Suites Sutherlin / Roseburg, responded to this review

Thank you so much for taking the time to leave a review. We have a variety of room sizes to choose from and we can almost always accommodate guest requests for a larger room size. Just let us know! Unfortunately we are aware that the recent issues with the WiFi caused an inconvenience for many of our guests who stayed... More 

Merced, California
Top Contributor
155 reviews 155 reviews
31 hotel reviews
117 helpful votes 117 helpful votes
1 of 5 stars Reviewed October 15, 2014 via mobile

Hotel I can't even remember ever having had a problem with dirty sheets in a hotel room. I guess there's always a first time, and this was it. Blood. I read so many glowing reviews of Guest House Inn on Tripadvisor I thought, OK, why not. This motel was much less expensive than the motel next door. It looked pretty... More 

Was this review helpful? Yes 5
GuestHouse_Sutherlin, Front Office Manager at GuestHouse Inn & Suites Sutherlin / Roseburg, responded to this review

Thank you for taking the time to leave a review, and for mentioning our affordable rates and well-maintained property. We work very hard to make sure every room is thoroughly cleaned before guests arrive. I sincerely apologize for the issue you discovered with your bedding. Our housekeepers are trained to catch stains that have were not removed in the laundry... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2014

The room was very clean, the check in was great. I gave the hotel three stars because of the beds, they were awful, big hole where most people sleep, springs sticking out. The TV was so high on the wall above the cabinet it was difficult to see. The sheets and bedding were clean however they were rough almost like... More 

Was this review helpful? Yes 4
GuestHouse_Sutherlin, Front Office Manager at GuestHouse Inn & Suites Sutherlin / Roseburg, responded to this review

Thank you for your review and for recognizing our standard of cleanliness. I am very sorry for the issues you encountered with the beds in your room. All of our beds have pillow top cushioning and upgraded linens, and we can always add or remove cushioning to meet our guests' comfort level. Occasionally we have a guest who prefers a... More 

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Additional Information about GuestHouse Inn & Suites Sutherlin / Roseburg

Address: 1400 Hospitality Way, Sutherlin, OR 97479 (Formerly Microtel Inn & Suites Sutherlin / Roseburg)
Location: United States > Oregon > Sutherlin
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestHouse Inn & Suites Sutherlin / Roseburg 2*
Number of rooms: 79
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Also Known As:
Microtel Inn & Suites Sutherlin / Roseburg Hotel Sutherlin
Microtel Inn And Suites Sutherlin / Roseburg
Sutherlin Microtel Hotel

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