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Holiday Inn Eugene - Springfield

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919 Kruse Way, Springfield, OR 97477
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1 room 1 adult
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Holiday Inn Eugene - Springfield
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212 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
48 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were looking for a comfortable spot to stay in Eugene before heading out to some of the wineries in Willemette Valley the next day. This was our first time at a Holiday Inn and picked this option based on the Trip Advisor reviews. Overall, we had a very enjoyable stay. Check in was easy and friendly. The wireless was... More 

Helpful?
Thank champagneplease
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you so much for your recent stay with us! We are thrilled to hear that you enjoyed the convenient location of our hotel, and that our front desk staff was friendly and efficient. We hope you had a lovely time at the Willamette Valley wineries during your visit, and we are so glad to hear that you would stay... More 

Walla Walla, Washington
2 reviews
5 of 5 stars Reviewed 1 week ago

Although we've enjoyed staying at Holiday Inn Express frequently, it has been years since we've stayed at a Holiday Inn. We were pleasantly surprised at the quality of service, food and the accommodations in general and have nothing but good things to say about every aspect of our stay.

Helpful?
Thank Alice F
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you so much for taking the time to write this review! We are glad to hear that you were pleasantly surprised by our accommodations, food and service. We greatly appreciate you staying with us, and we hope to see you next time your travels bring you back to the Eugene/Springfield area! More 

Denton, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my second stay at this hotel. I love the location. It's close to lots of food options, shopping, and city activities. The staff is always so friendly and take the time to find out your specific needs related to your stay. My room has been spotless both times. I'm a guest who highly values a clean fresh smell... More 

Helpful?
Thank Need4relaxation
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you so much for writing such an amazing review! It is awesome to hear that your enjoyed our location, friendly staff, and spotless rooms. It's always great to hear such great feedback about Amici our on-site restaurant. Your kind words about the great chicken and grilled vegetables you had are refreshing, and we have shared them with our team.... More 

Louisville KY
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I love this hotel! I have to travel here for business quarterly, for a week stay. I am always greeted pleasantly, my room is always clean, room service is always prompt and efficient and housekeeping staff is amazing. I love to leave notes of encouragement and praise for people to find- and here they leave me notes back! I travel... More 

Helpful?
Thank caraleeb
JB C, General Manager at Holiday Inn Eugene - Springfield, responded to this review

Caraleeb, We talk all the time, as a team, about how to become the "Second Home" of our guests. Based on your comments it sounds like our hard work is paying off. Thank you very much for taking the time to share your experience. The staff will be delighted to read your review. We look forward to welcoming you home... More 

Portland, Oregon
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I love this hotel, and would not hesitate to recommend!! They are top notch in customer service which I am sure they have been recognized for in awards. The rooms are clean and the beds comfortable. The area is quiet even though the interstate is very close. I find this the big plus having the interstate so close since I... More 

Helpful?
Thank Alana Y
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you so much for taking the time to write a review Alana! It is great to hear that you find our staff top notch, and our rooms clean and comfortable. We take great pride in making our guests feel at home when traveling for business, and we will make sure to share your comments with our team. Thank you... More 

Taipei, Taiwan
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

We arrived at late Christmas Eve, the hotel reception is really friendly and makes us feel great after a full day driving in storm. The room is really comfortable, will not compliant anything given the price and the value you got. Will recommend if you want to stay in Springfield

Helpful?
Thank Roderick_Hsiao
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you so much for staying with us, Roderick! We are so happy to hear that our hotel could be a cozy place to stay after your travels through the storm. We're glad that you found your room comfortable and that you found the hotel reasonably priced. We appreciate any recommendations, and we hope you had a great holiday season! More 

Portland, Oregon
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 23, 2015

Stayed overnight to attend our company Christmas party and had a great time. Check in was fast and efficient with friendly front desk associates. The room was very large, clean and well appointed. Bed was comfy and the area was very quite. Our party was a great success. Kudos to the catering staff as the food was great and the... More 

Helpful?
Thank whjaxs900
Franziska W, Manager at Holiday Inn Eugene - Springfield, responded to this review

It's great to hear that you had such an amazing time at your Christmas party! We are especially glad to hear that the food was enjoyable and that our staff ensured that the party was a success. We take great pride in our efficient and friendly front desk agents, as well as our large, clean rooms. Thank you so much... More 

Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed December 15, 2015 via mobile

I host a large annual event in Springfield and have chosen the Holiday Inn Eugene/Springfield as our hotel for all of the attending artists and guests. They are always very accommodating and all of our attendees love it.

Helpful?
Thank ErinSmith1
medford, oregon
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 10, 2015

Asked about the difference between Holiday Inn and Holiday Inn Express on December 6. Was told that Holiday Inn Express only had continental breakfast; however, Holiday Inn had a full, hot breakfast so we decided to stay at Holiday Inn. In the morning the clerk at the desk said no breakfast was included with our room rate. So we decided... More 

Helpful?
Thank Ontheroadagain31
JB C, General Manager at Holiday Inn Eugene - Springfield, responded to this review

Ontheroadagain31, A business is only as good as its word and you should never have to get anything in writing. This is especially true at our hotel. We are only able to do what we do because of loyal guests such as yourself. Please accept my sincerest apology. Your comments have been shared with our leadership team and I can... More 

Grants Pass, Oregon
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 10, 2015

This hotel is near the Gateway Mall, just off I-5. It's tucked away from traffic, so outside noise was not a problem. There's an Outback Steakhouse across the parking lot and lots of other restaurants within just a few blocks. The area's very commercial/suburban -- not charming or quaint in any way -- but it makes for a great stopover... More 

Helpful?
Thank yakima4
Questions? Get answers from hotel staff and past guests. Ask a question

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