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All 14 Springfield hotels

Holiday Inn Eugene - Springfield

3.0 of 5 Hotel   |   919 Kruse Way, Springfield, OR 97477
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94%
Ranked #3 of 14 hotels in Springfield
Certificate of Excellence 2013
A recent review
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137 people have reviewed this hotel

Traveler rating
    92
    37
    7
    1
    0
See reviews for
36
38
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We held a large event in Springfield and used the Holiday Inn as our main hotel for attendees. They were really accommodating and we had no complaints from any of the visitors. It was during another large event (the Oregon Logging Convention) and we had no issues with overbooking or noise.

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Ladera Ranch, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped at this holiday inn because it was in the same location as the Tesla Supercharging station along our road trip route. I've stayed at other Holiday Inns of varying quality, but I must say this one was excellent. The staff were friendly and attentive. The room was exactly what we needed. Bed was comfy, room decor was nice... More

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Newport Beach, California
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here on our road trip from WA into CA. The hotel is located right off the 5 Freeway and is surrounded by other hotels too. Big bonus, there was a Denny's Restaurant two doors down! The room was clean, spacious and accommodating. The bed was quite comfortable and cozy. Shower and bathroom was clean and everything worked. Staff... More

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Brooks M, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you for choosing our hotel during your trip from Washington to California! We are glad you found our location convenient. We are also happy you enjoyed your room and found your bed comfortable. Our staff will be thrilled to hear your interactions with them were friendly and engaging, and we will make sure to pass along your comments to... More

Victoria, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was okay. It had a good room, decent sized pool and hot tub. Most Holiday Inn's we get breakfast included, so this was a bit disappointing, however, there were so many restaurants close by to eat. The staff was the least friendly on our trip and we stayed at 7 hotels this vacation. Any questions we had they... More

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Brooks M, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you for taking time to write this review, Stacey! We are glad you enjoyed your room, as well as the pool and spa. We are also happy you found our location convenient with easy access to the many local restaurants in our area. We'll make sure to review your comments with our staff in order to make sure every... More

Freeport, Illinois
1 review
2 of 5 stars Reviewed March 20, 2014

I booked two rooms through Priceline for a small family gathering. Knowing that Priceline only guarantees a room that will "accommodate 2 adults", I called the front desk BEFORE I booked the rooms and told them we would be traveling with 4 adults & 4 grandchildren, & I was planning to book through Priceline. I asked if they would have... More

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IHGCare, Guest Relations Manager at Holiday Inn Eugene - Springfield, responded to this review

Dear travelinpretzel, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room assignment prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Redding, California
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 15, 2014

As a Platinum member, I see several IHG properties. This may be one of the nicest Holiday Inns that I have stayed at. On this particular trip I was upgraded to a suite (405 if I remember right). It was very lovely. The room was quiet, clean, and very comfortable. I did get a kick out of the guy who... More

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Jeremy C, General Manager at Holiday Inn Eugene - Springfield, responded to this review

Effee_1, Thank you for taking the time to write a review of your recent stay at the Holiday Inn Eugene Springfield. As an IHG Rewards Program Platinum member, we highly value your feedback. I was glad to read you enjoyed your stay. Our staff takes great pride in providing each and every guest with a wonderful experience and it sounds... More

Abbotsford, Canada
Top Contributor
221 reviews 221 reviews
20 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed March 2, 2014

It's been years since we've stayed at Holiday Inn but from now on we'll look at them more closely when doing our research. The staff at this hotel are just great. They always greet us with a smile and a nice hello when we walked through the lobby. We were given a great room #501 - a corner room with... More

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Brooks M, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you for staying with us! We're so pleased you enjoyed your stay at our hotel, and that you'll be including Holiday Inns in your future travel plans. We're also happy you enjoyed breakfast at Amici. Thank you for taking time to write this review, and we hope to see you again soon! More

Woodinville, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

We have stayed at 4 hotels near the U of O. This hotel is a short drive from the campus, but well worth it compared to Eugene offerings. The rooms are large, clean, and the staff is almost always very helpful. My husband unfortunately caught a bug while we were in the area for Thanksgiving. Housekeeping was wonderful about working... More

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Brooks M, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you for taking the time to write this review! We are glad the staff was helpful while your husband was under the weather during your stay, although it's certainly unfortunate to be sick during Thanksgiving. We're also happy you were able to enjoy room service, as well as found our rooms spacious and clean. We'll definitely pass along your... More

Colorado
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2014

Booked through Hotel.com due to a death in family, stayed for five nights. Facilities are nice, as you would expect for a name hotel like Holiday Inn. Our only problem and why I am rating this hotel so low is the inconsistency of the housekeeping staff. Due to the reason for the trip, we spent little time on the hotel... More

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Brooks M, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you for staying with us! We are sorry to hear, however, that our housekeeping department was less consistent than you expected. We strive for excellence, in both service and cleanliness, and we are disappointed that we did not deliver and apologize for the inconvenience this must have caused during a difficult time for your family. We hope this experience... More

Grants Pass, Oregon
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 16, 2014

We stayed, recently, during very bad (for Springfield) weather: 2/9/14. Entering, we found we were at the wrong hotel - no problem for the kind and helpful person at the desk (I'm sorry I don't recall her name). In minutes, we had a great room with a jetted tub, our other reservation canceled. Before I go on, I want to... More

Was this review helpful? Yes
Brooks M, Manager at Holiday Inn Eugene - Springfield, responded to this review

Thank you for submitting this review! We are very pleased you found our staff helpful, and that you were able to meet our new general manager. We're disappointed that your experience at Amici was not perfect, but we will make sure to pass your praise along to Ryan and Steven as well as your tips for improvement. We're also happy... More

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Additional Information about Holiday Inn Eugene - Springfield

Also Known As:
Holiday Inn Eugene - Springfield Hotel Springfield
Holiday Inn Eugene - Springfield Hotel
Holiday Inn Springfield
Springfield Holiday Inn
Address: 919 Kruse Way, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Eugene - Springfield 3*
Official Description (provided by the hotel):
Eugene Hotel Offers Free Shuttle Service For a convenient location and 'excellent'- rated service, visit the newly built, 100% smoke free Holiday Inn Eugene North - Springfield, Oregon. Our hotel's location near I-5 puts guests just a few miles from Mahlon Sweet Airport (EUG), and we offer free shuttle service to the airport. Our hotel in Springfield is located just minutes from the University of Oregon's Autzen Stadium and Hayward Field. You can see a performance at the Hult Center for the Performing Arts or go shopping at the Gateway Mall, both are just a few miles from our hotel. In Eugene, you'll find numerous vineyards that offer both tours and tastings of locally produced wines. Our North Eugene hotel is conveniently located near the new PeaceHealth RiverBend Hospital, Symantec, Oregon Research Institute, Hexion Specialty Chemicals, PacificSource and other businesses in both Springfield and Eugene. Lodging at our hotel gives you access to the more than 4,000 sq. ft. of meeting space, as well as our 24-hour business center. Our smoke free Springfield, OR hotel's amenities include a heated, indoor pool and spa, a 24-hour fitness center and our Italian restaurant and lounge, Amici, which serves breakfast and dinner. Looking for a room or suite with free high-speed Internet access, triple-sheeted bedding, a 32-inch flat screen HDTV and a large workspace? Look no further than our Holiday Inn Hotel in Eugene. ... more   less 
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