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All 14 Springfield hotels

BEST WESTERN Grand Manor Inn

971 Kruse Way, Springfield, OR 97477
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Ranked #6 of 14 hotels in Springfield
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Oscar K Reno,NV, United States
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97 people have reviewed this hotel

Traveler rating
    41
    29
    16
    7
    4
See reviews for
25
38
6
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Reno,NV, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Rooms were very large & referring ( to other guests). Beds were comfortable. Heater & air conditioning unit was very noisy and kept waking us up. Location was perfect for access to Interstate 5. Breakfast had selections of food we enjoy. Food was warm & was ample supply. Staff was pleasant & corrected minor problem we had when arriving in... More

Review collected in partnership with Best Western

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gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We are happy that you enjoyed your stay. We hope you come back to Oregon and visit us again soon. More

Prineville, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is one of the nicest hotel rooms we've ever stayed in. We especialy liked the blue and floral decor - so refreshing in this day. The room was wonderfully appointed and spacious. The shower was good and we enjoyed all the amenities of internet, microwave, fridge, ironing board, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes
gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

Thank you for saying that our rooms are beautiful, it is always nice to here that our guest like the rooms. We look forward to you staying again. More

Bremerton, WA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

While visiting Eugene this weekend we stayed for a night. They were very friendly and even though we arrived for checkin at 11pm there was no hassle. The rooms were beautiful with lots of little extras, like the bottle opener attached near the sink. The beds were soft but seemed new. Breakfast the next morning had great choices. We would... More

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gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

It is always nice the here someone is surprised in a good way. We hope you return again and enjoy another stay with us. More

Beaverton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

My stay at the Best Western Manor Inn was about average on this trip. There wasn't anything to say this hotel was "outstanding" and would make me want to stay here again. With 2-3 other local area Best Westerns to choose from, next time in the area, I will see if they can rate any better.

Review collected in partnership with Best Western

Was this review helpful? Yes
gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

It sounds like you had just a OK stay. I wish that you would have enjoyed it more. More

Weiser, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was very comfortable clean and affordable. I found it to be a good value for the amount of money spent. It was a good location in relation to the freeway and easy to get to. I would recommend it to any one.

Review collected in partnership with Best Western

Was this review helpful? Yes
gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

Thank you for taking the time to review us. I am glad you enjoyed your stay. Hope to see you again in your travels. More

Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

Nice to see hotel doing upgrades. Staff was very accommodating and friendly. Rooms were spotless and bed and linens very comfortable. The breakfast in the morning was excellent with scrambled eggs, bacon, sausages, cereal etc. Lots of choices, fruit and yoghurt.

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gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

So happy that you enjoyed your stay. Thank you for letting others know about your stay. More

Central Point, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2014

The exterior of this hotel was lovely, though the bed was the MOST UNCOMFORTABLE bed my husband and I have ever tried to sleep in. the heating and air system had a terrible crackling sound coming from it all night and we woke several times from a half sleep thinking there was a fire in the room. On top of... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

I am sorry that you had a unhappy experience. I have looked into your concerns. The 10 was for incidentals and is only a authorization not a charge, since you did not use any incidentals that has fallen off your credit card. The beds are all memory foam Simmons mattress and are only a year old. I am sorry you... More

Lodi, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 4, 2014

I had made reservations 2 weeks prior to our arrival. The clerk had a hard time finding it and when she did, she made us wait while she answered 3 phone calls and took their reservations/answered questions. Finally she said our room was not ready and the man had not yet checked out - it was 12:40 PM. She told... More

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gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

I apologies for your check in inconvenience. I have spoken with all team members about doing there best to a honor any early check ins. If you give us another try I am sure you will be happy. More

Bandon, Oregon
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 25, 2014

We were pleasantly surprised at the big and comfy room. The bed was wonderful and the entire room was fresh and clean. It was very quiet considering the location. We were able to walk to several restaurants. The breakfast was fresh and tasty. The staff was welcoming and very helpful. I will stay here the next time I come to... More

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gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

Thank you so much Tracy! We will see you again soon. More

Portland, OR
2 reviews
4 of 5 stars Reviewed February 24, 2014

We have stayed at this hotel before and would stay again. The rooms are large and clean. The beds are comfortable and the location is convenient. The breakfast has a decent variety of items. The hotel is fairly quiet and the staff is generally helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
gm38119, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

Thank you for taking the time to review our property. It is always nice to here that the staff is doing a good job. More

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Additional Information about BEST WESTERN Grand Manor Inn

Also Known As:
Best Western Springfield
Springfield Best Western
Address: 971 Kruse Way, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Springfield
#3 Family Hotel in Springfield
#5 Romantic Hotel in Springfield
Price Range (Based on Average Rates): $
Reservation Options:
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