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All 14 Springfield hotels

Quality Inn & Suites

2.0 of 5 Motel   |   3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
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75%
Ranked #6 of 14 hotels in Springfield
A recent review
5 of 5 stars reviewed yesterday
Tara M Paradise, California, United States
  • Overview
  • Reviews (107)
  • Photos (15)
  • Amenities
  • Room tips (21)
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107 people have reviewed this hotel

Traveler rating
    46
    34
    15
    5
    7
See reviews for
38
19
9
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Paradise, California, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Ean was friendly, great with kids! Rooms were clean. Full breakfast. Nice pool. Comfortable beds. Thanks Ean for the never ending cookies. ************************************** Close to shopping and a great micro brewery.

Was this review helpful? Yes
Las Vegas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Amazing customer service, great price, quality breakfast! The front desk staff was welcoming and Ean and Todd were friendly. I needed additional bedding and Patti delivered it right away, super nice and professional, told us not to hesitate in asking if we needed anything else. The room was great and super clean, I was impressed. Even the maintenance guy Terry... More

Was this review helpful? Yes
Elkhart, Indiana
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is what I have come to expect from a Quality Inn. Fast check in with a friendly and helpful staff. A spacious clean and comfortable room, a hot breakfast that includes more than waffles toast and juice , and all at a reasonable rate. I was very impressed with this hotel.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your review. It is always nice to hear what guests thought about their stay so we can make improvements where it's needed, and cheer on the staff for the job well done. Your review will be shared with the entire team here to encourage their daily efforts to make each guests stay memorable and not... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

Quality Inn is located next to many restaurants and food places, as well as wal mart, the mall, and other stores. Upon entering the hotel, you can immediately tell it's very clean and welcoming. The front desk staff were nice. Patti made sure we had the extra blankets we requested, and had an awesome attitude! (Thank you Patti!) During Breakfast,... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Hi There! Thank you so much for taking a moment to write a review about your stay with us. I'm so happy to hear that you enjoyed your stay. Patti and Terry are just a couple of the great team members we have here and I'm very happy to hear that they were able to help you out. Again, thank... More

Portland, Oregon
1 review
3 of 5 stars Reviewed 4 days ago NEW

We were down in Springfield for the 14A Oregon State fastpitch softball championships. We were the first to check in for our team. We were directed to a room with just a king bed for 3 of us. Our reservation said 2 queens. When I went back to the front desk, we told Ean the issue and he made it... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to write a review about your stay with us. Ean is most certainly one of our super stars we have here and I'm so glad to see that he was able to make your stay a memorable one. I will be sure to share your review with him... More

Portland, Oregon
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay with great staff. The front desk staff was responsive and friendly which I appreciated Todd and Ean for helping me resolve a issue with my account, much appreciated, Thank You. Also, I appreciate the house keepings response to my needs during my stay, thanks to Patti who made sure I was taken care of and Terry... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your wonderful review about your stay with here at the Quality Inn & Suites. The entire team here strives each day to make sure every guest feels welcome and at home. I will be sure to share your kind words with the entire staff to encourage them in their daily efforts. Thank you very much... More

Puyallup, Washington
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

My job keeps me on the road three nights a week. I stay in four main hotels in the pacific northwest. The people at The Quality Inn & Suites in Sprinfield, Oregon are the best staff (Ean,Tia, and Todd) I have come into contact with. They are all very knowlegable, friendly, accomadating, and relaible. They always make sure I have... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Hi Ed! Thank you so much for your kind review! We truly appreciate you taking the time out of your busy day to let other travelers know about your stay. I happy to hear that our team here can make each of your stays comfortable and welcoming. We are so happy to be a home away from home for you.... More

Harrison, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for a week, arriving early for a family reunion. The accessible room met our needs nicely. Our room had a common wall with the elevator and stair well, yet we heard no sound from either. The room was huge, clean and comfortable. The staff was friendly: Terry took care of a minor maintenance issue... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your recent review regarding your family's stay with us! I am so happy to hear that such a large group of you had an great stay with us! Ean, Todd and Terry are all great team members and we just adore them here at and I'm glad they were able to assist your needs so... More

Springfield, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

This place is awesome. After traveling many hours, I got to Springfield only to find the original hotel I booked (on another unnamed site) was horrible. Booked a non smoking and didn't get it, the room smelled horrible, the walls were filthy and there were gang symbols on the walls as we stepped off the elevator!! Yikes!!! We literally grabbed... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so very much for your thoughtful review! I'm so sorry to hear about the not so great start to your trip. I'm very happy to hear that Ean and Todd were able to "save your bacon" and get you and your family all settled into one of our terrific rooms for your stay. They are quite the dynamic... More

Lebanon, Missouri
Contributor
14 reviews 14 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms have been recently updated. Staff was very friendly - stayed there the night before an early flight out of Eugene. Rooms were decent - clean and well kept. It was good for a quick night's stay, as it was near tons of restaurants and the mall. I would stay here again.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so very much for taking a moment to write a review about your recent stay here with us. We truly appreciate it! I am glad to hear that you enjoyed your stay and I do hope we get to welcome you back into the area again very soon. All The Best, Alaina Harrison General Manager More

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Additional Information about Quality Inn & Suites

Address: 3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Inn And Suites
Quality Hotel Springfield
Quality Inn Springfield
Springfield Quality Inn

15 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Springfield #6 Family Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
Foremerly Travelodge Eugene/Springfield. ... more   less 
Number of rooms
119

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