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All 14 Springfield hotels

Quality Inn & Suites

2.0 of 5 Motel   |   3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
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Ranked #4 of 14 Hotels in Springfield
A recent review
5 of 5 stars reviewed 4 days ago
susie h Brookings, Oregon
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152 reviews from our community

Traveler rating
    74
    47
    16
    6
    9
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52
24
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brookings, Oregon
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 3 nights. Every one was friendly and helpful. Especially Tia, Todd, Candice, Wrecha, Patti, Terry, and Leslie. Also the Christmas tree and warm fire place was a nice touch in the loby. It was a pleasant stay.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the kind words regarding several members or our team here. I will definitely make sure they all get a chance to see these comments and we hope to see you again in the future... More 

Nancy, Kentucky, United States
1 review
5 of 5 stars Reviewed 1 week ago

I want to say thank you to the staff for doing such great work, from maintaining to all the food, and the smile at the front door maintenance terry housekeeping patti front desk tia great work Dee Alsabrook

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking a moment to write a review about your stay with us. I'm so glad to hear that you enjoyed your time here and the staff was able to make your stay just that much better. I'll be sure to share you kind thoughts with Tia, Terry, and Patti so they get your thanks as... More 

MIDLOTHIAN
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Good value for a nice room with frig, microwave, and hot breakfast. The pet fee was only five dollars too. Convenient location to some nice restaurants and the shopping center. Very pleasant lobby. People were friendly.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing a review about your stay with us. I'm so glad you and your furry traveling partner found our hotel so convenient and comfortable. We here are always looking for ways to not only meet our guests expectations, but to exceed them. I truly hope we get to welcome you back again soon for your... More 

Tigard, Oregon
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed quality inn in Springfield about once a month, each time I stay it's been very clean, comfortable, and the staff goes above and beyond to help me out. Breakfast is included it is very good. I'll be staying here many times in the future.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

We are thrilled you stayed with us while traveling on business in the Eugene/Springfield area. Our hotel is a popular choice among business travelers for many of our great amenities and the value they receive. Such as complimentary wireless internet, complimentary business center & printing, complimentary lobby coffee all day, complimentary newspapers, and complimentary full access to International Fitness! We... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Thanks Todd and Wretha! Great customer service. Awesome rooms, and location close to food and shopping and right off the main route into town.I travel quite frequently and I would definitely stay here again:)

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving a review about your recent stay with us! I'll be sure to share your kind words with both Wretha and Todd. I know we are all looking forward to welcoming you back the next time you are in the Eugene/Springfield area. All The Best, Alaina Harrison General Manager More 

1 review
5 of 5 stars Reviewed November 8, 2014

I stayed with my Volleyball team and we all loved it. The rooms were awesome and the free cookies were yummy. Ean, Todd, Terry and Candace were all so sweet and nice too. Only thing that sucked was the pool is closed and they do not have alot of movie channels.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking a moment to write a review about your stay with us. I'm so happy to hear that you and your volleyball team enjoyed their stay and Ean, Todd, Terry, and Candace were able to assist you during your stay. I'll be sure to share your comments with the entire staff to keep them doing... More 

Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2014

I have stayed at this hotel a few times with my family when we come down to attend Duck games during the fall and each time it gets better and better. Last time I stayed was prior to the new remodel. The rooms all have new TVs and furniture, huge difference for me! The staff is always great, especially Ean... More 

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your kind words regarding your stays with us. I am so happy to hear that the staff has made your experiences in the Eugene/Springfield area even more memorable. I know we are all looking forward to welcoming you back the next time you are in town for a Duck game! All The Best, Alaina Harrison... More 

1 review
5 of 5 stars Reviewed October 31, 2014 via mobile

Staying here with my cross country team was a great experience - Todd and Ean at the front desk were very friendly, down to earth, and very helpful. The rooms were clean and didn't smell like cigarette smoke, which is an added bonus.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your review regarding your teams stay with us while you were in town for the 2014 OSAA Cross Country Championships. I'm so happy to hear that Todd and Ean were able to make your experience a great one! I hope your team did well, and I hope we get to welcome you and your team... More 

San Luis Obispo, CA
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 29, 2014

We chose this place because we were visiting relatives in Eugene and we had our two dogs with us. $20 per dog fees. The staff members were very nice, the breakfasts ok, great chocolate cookies in the afternoon, but the toilet backed up and didn't respond to a plunger, the exterior grounds were littered, and the towels were paper-thin.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your review about your recent stay with us. I'm very sorry to hear that your stay did not meet your expectations. Our goal here is to not only meet each of our guests' expectations, but to exceed them. I will share your thoughts regarding the hotel grounds and the issue you had in your bathroom... More 

Prescott, Arizona
1 review
4 of 5 stars Reviewed October 29, 2014

My wife and I are in the middle of traveling and happened to stop in the Eugene area for the first time in almost 20 years. The city has changed quiet a bit and just as beautiful as we remember it. We decided to stop at the Quality Inn and am glad that we did. At check-in the man at... More 

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking a few minutes out of your day to write a review about your recent stay with us. I'm so very glad you stopped and stayed with us on your trip into the Eugene/Springfield area. I will be sure to share your kinds words with Ean and Candace! Thank you again, and I know we... More 

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Additional Information about Quality Inn & Suites

Address: 3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 119
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn
Hotel Style:
#4 Business Hotel in Springfield
#5 Family Hotel in Springfield

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