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All 14 Springfield hotels

Quality Inn & Suites

2.0 of 5 Motel   |   3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
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78%
Ranked #7 of 14 Hotels in Springfield
A recent review
5 of 5 stars reviewed 1 week ago
KenBabich GLASGOW
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129 reviews from our community

Traveler rating
    58
    42
    15
    6
    8
See reviews for
43
22
12
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
GLASGOW
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here Sept 5-7, 2014 for Ducks-Spartans football game. Only bad comment is my Spartans lost. Moving on to good comments: this hotel is strategically located for shuttle bus to stadium and eating within walking distance, great breakfast spread, nice quiet room, and the staff was very helpful (I had a problem with refrigerator in the room and Candace brought... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so very much for your wonderful review. I'm very glad to hear that you enjoyed your stay with us here at the Quality Inn & Suites in Springfield. We certainly try our hardest to make each guest feel welcome and comfortable during their travels, we unfortunately have no control over which football team wins, but most of us... More

1 review
5 of 5 stars Reviewed 1 week ago

After a long day of work, I checked in for my room. The staff was really friendly and the smell of fresh baked cookies welcomed me. I got to the room and realized that it was a smoking room - I called down to the office and Ean looked at my reservation and yep somehow I booked a smoking room.... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your review. I'm very happy to hear your enjoyed your stay with us and especially glad to hear Ean was able to help you out so quickly. We always do our best to ensure the comfort of each and everyone one of our guests, and if that means making some small changes to your reservation,... More

Paris, France
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Three of us traveling together had a nice stay here -- comfortable beds, clean rooms, very good breakfast -- and the staff were extremely helpful: Tia, Terry and Patti all contributed info on route to take and what to see. Will stay here again.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your very kind review. I'm happy to hear that Patti, Terry and Tia could get you on your way with plenty of sites to see on your trip. I know we are all looking forward to welcoming you back the next time you are in the area. All The Best, Alaina Harrison General Manager More

San Jose, California
1 review
5 of 5 stars Reviewed 1 week ago

It was fabulous. Clean and roomy. Microwave and fridge in room. Free wifi. Great breakfast and friendly staff. The manager, Tia Leon, was very helpful and courteous. We had our dog with us and there was a huge field to walk him in. It was close to lots of our favorite restaurants. And Cabela's!

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so very much for your thoughtful review. I'm so happy to hear that you enjoyed your stay so much and that Tia could help you out. I'll be sure to share your kind words with the entire staff to encourage them in their daily efforts to not only meet each guests needs and expectations, but to exceed them.... More

Bend, Oregon
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Our room was a king suite~ the room is so very small that my husbands wheel chair couldn't get thru to the bathroom or front room or in front of any of the TV's~ The microwave didn't work`, the refrigerator door kept opening~ Missing the bracket in the door for holding items in the small fridge, the back of the... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write an online review regarding your recent stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room and the level of service you received on your recent visit. I have shared your feedback with our entire front desk staff, housekeeping executive and... More

Eugene, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband, my daughter, her husband, their 3 year old son, and myself stayed here for 4 days while our daughter and her family looked for a place to live. Our daughter had just been transferred to Eugene for her job. This hotel is very clean, very comfortable, and has super great breakfasts-one the best we have ever had. The... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for commenting on your experience with us! We strive to exceed expectations in our service, cleanliness, and amenities, and I'm so happy to hear that Patti, Tia and Terry were able to help you out so well during your stay. I hope you will continue to choose our hotel on your future travels to the Eugene/Springfield area! We... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I are moving from California to Washington. As soon as we stepped out of our moving truck and car, we were greeted by a kind gentlemen "Terry". He told me about the amenities for our dog and cat, and how the State Police building was next door, and that our things would be safe. He walked us... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and I will share it with our entire team. Your thoughts will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Corvallis
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

Offers everything we needed. Great size rooms, clean, updated, good price, nice location next to Hop Works Brewing. Ean at the front desk was super friendly and made the stay even better. Definitely recommend.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the kind words regarding Ean. I will definitely make sure he gets a chance to see these comments and we hope to see you again in the future real soon! All The Best, Alaina... More

Portland, Oregon, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I am writing this review on behalf of the Presto Quality Care crew. Every time we come here we have a wonderful experience. Tia checked us in without any problems, Patti had the rooms spotless, and if ever we need anything Terry was just a call away and always in a great mood. Excellent service. and the complimentary breakfast is... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us on your business in Springfield. I am so glad our staff was able to take care of you while you and your team were in town. Our goal here is to make your stay with us like your home away from home, and I am glad we did that for you. We... More

Susanville, California
1 review
5 of 5 stars Reviewed 3 weeks ago

This was the second time we have stayed at this hotel and as the last time it was very nice. The staff at the front desk, Tia, was very helpful when we had to extend an extra day. The rooms are very comfortable and accommodate are two mini dacha, which is very important to us when we travel staying in... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your recent stay and your wonderful review. We work very hard to provide every guest with a perfect stay so your feedback greatly appreciated. We hope you and your furry family members will stay with us again during your next getaway! All The Best, Alaina Harrison General Manager More

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Additional Information about Quality Inn & Suites

Address: 3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn

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