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All 14 Springfield hotels

Quality Inn & Suites

2.0 of 5 Motel   |   3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
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78%
Ranked #7 of 14 hotels in Springfield
A recent review
5 of 5 stars reviewed 5 days ago
Abby N
  • Overview
  • Reviews (123)
  • Photos (15)
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123 people have reviewed this hotel

Traveler rating
    53
    42
    15
    5
    8
See reviews for
42
21
12
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife and I are moving from California to Washington. As soon as we stepped out of our moving truck and car, we were greeted by a kind gentlemen "Terry". He told me about the amenities for our dog and cat, and how the State Police building was next door, and that our things would be safe. He walked us... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and I will share it with our entire team. Your thoughts will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Corvallis
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Offers everything we needed. Great size rooms, clean, updated, good price, nice location next to Hop Works Brewing. Ean at the front desk was super friendly and made the stay even better. Definitely recommend.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the kind words regarding Ean. I will definitely make sure he gets a chance to see these comments and we hope to see you again in the future real soon! All The Best, Alaina... More

Portland, Oregon, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I am writing this review on behalf of the Presto Quality Care crew. Every time we come here we have a wonderful experience. Tia checked us in without any problems, Patti had the rooms spotless, and if ever we need anything Terry was just a call away and always in a great mood. Excellent service. and the complimentary breakfast is... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us on your business in Springfield. I am so glad our staff was able to take care of you while you and your team were in town. Our goal here is to make your stay with us like your home away from home, and I am glad we did that for you. We... More

Susanville, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was the second time we have stayed at this hotel and as the last time it was very nice. The staff at the front desk, Tia, was very helpful when we had to extend an extra day. The rooms are very comfortable and accommodate are two mini dacha, which is very important to us when we travel staying in... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your recent stay and your wonderful review. We work very hard to provide every guest with a perfect stay so your feedback greatly appreciated. We hope you and your furry family members will stay with us again during your next getaway! All The Best, Alaina Harrison General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

I travel quite a bit for work and whenever I work in the Eugene area I always stay here. The rooms are excellently maintained by Terry and the front counter staff Ean and Todd are always quick courteous and professional. I highly recommend this place for quality comfort with all the immenities.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us on your business in Eugene. I am so glad our staff was able to take care of you when you stay. Our goal here is to make your stay with us like your home away from home, and I am glad we did that for you. We all are looking forward to... More

Coquitlam, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Quality Inn on the way home a week after passing through Springfield heading south and staying at the Super 8. The room in the Quality Inn was a bit smaller but well appointed and clean. The staff were friendly and helpful. Nice touches too like a free cookie at the front desk and a local newspaper... More

Was this review helpful? Yes 1
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for commenting on your experience with us! We strive to exceed expectations in our service, cleanliness, and amenities, especially when compared to newer properties, and it sounds like we were able to do that. I hope you will continue to choose our hotel when staying in Springfield! We look forward to serving you again. All The Best, Alaina... More

Springfield, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We where checked in after a long day between our wedding and the travel to get here. When we arrived we we where pleased with how lively and personable front desk employee Ean was. What a blessing to end a already great day.

Was this review helpful? Yes 1
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the kind words regarding Ean. I will definitely make sure he gets a chance to see these comments and we hope to see you again in the future real soon! All The Best, Alaina... More

Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Eugene was full, there was no room at any inn but Ean found space for us and helped me get a cable that I had forgotten to bring for my phone. Nice stay and great front desk service! There's a minimum character limit here, who knew?

Was this review helpful? Yes 2
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write an online review about your recent stay at our hotel.Your thoughts are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! All The Best, Alaina... More

Florence, Oregon
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at this Quality Inn several times in the past month due to my husband's surgeries at the nearby Sacred Heart Medical Center, and will definitely stay again. It's served as my "home away from home" while in the Eugene/Springfield area! I was welcomed by Todd and Ean at the front desk and check-in was a breeze. They kept... More

Was this review helpful? Yes 1
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We strive to continuously improve the quality... More

1 review
4 of 5 stars Reviewed 4 weeks ago

We walked in very tired last night from a long drive. Ean was very pleasant, very professional, answered our questions and we were checked in fast. He offered the use of a DVD player and let us know where'er to pick up movies.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking a moment to write about your stay with us. Ean is a terrific part of our team here and I'm happy to hear he was able to make your stay more comfortable! I will be sure to share your thoughts with him and the rest of the team to encourage them in their daily... More

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Additional Information about Quality Inn & Suites

Address: 3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Springfield #6 Family Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
Foremerly Travelodge Eugene/Springfield. ... more   less 
Number of rooms
119

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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