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All 14 Springfield hotels

Quality Inn & Suites

2.0 of 5 Motel   |   3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
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77%
Ranked #7 of 14 hotels in Springfield
A recent review
5 of 5 stars reviewed 3 days ago
William P
  • Overview
  • Reviews (119)
  • Photos (15)
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  • Room tips (22)
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119 people have reviewed this hotel

Traveler rating
    50
    41
    15
    5
    8
See reviews for
41
20
12
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

I travel quite a bit for work and whenever I work in the Eugene area I always stay here. The rooms are excellently maintained by Terry and the front counter staff Ean and Todd are always quick courteous and professional. I highly recommend this place for quality comfort with all the immenities.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us on your business in Eugene. I am so glad our staff was able to take care of you when you stay. Our goal here is to make your stay with us like your home away from home, and I am glad we did that for you. We all are looking forward to... More

Coquitlam, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Quality Inn on the way home a week after passing through Springfield heading south and staying at the Super 8. The room in the Quality Inn was a bit smaller but well appointed and clean. The staff were friendly and helpful. Nice touches too like a free cookie at the front desk and a local newspaper... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for commenting on your experience with us! We strive to exceed expectations in our service, cleanliness, and amenities, especially when compared to newer properties, and it sounds like we were able to do that. I hope you will continue to choose our hotel when staying in Springfield! We look forward to serving you again. All The Best, Alaina... More

Springfield, Oregon
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We where checked in after a long day between our wedding and the travel to get here. When we arrived we we where pleased with how lively and personable front desk employee Ean was. What a blessing to end a already great day.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the kind words regarding Ean. I will definitely make sure he gets a chance to see these comments and we hope to see you again in the future real soon! All The Best, Alaina... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Eugene was full, there was no room at any inn but Ean found space for us and helped me get a cable that I had forgotten to bring for my phone. Nice stay and great front desk service! There's a minimum character limit here, who knew?

Was this review helpful? Yes 1
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write an online review about your recent stay at our hotel.Your thoughts are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! All The Best, Alaina... More

Florence, Oregon
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed at this Quality Inn several times in the past month due to my husband's surgeries at the nearby Sacred Heart Medical Center, and will definitely stay again. It's served as my "home away from home" while in the Eugene/Springfield area! I was welcomed by Todd and Ean at the front desk and check-in was a breeze. They kept... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We strive to continuously improve the quality... More

1 review
4 of 5 stars Reviewed 2 weeks ago

We walked in very tired last night from a long drive. Ean was very pleasant, very professional, answered our questions and we were checked in fast. He offered the use of a DVD player and let us know where'er to pick up movies.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking a moment to write about your stay with us. Ean is a terrific part of our team here and I'm happy to hear he was able to make your stay more comfortable! I will be sure to share your thoughts with him and the rest of the team to encourage them in their daily... More

Vancouver
Top Contributor
57 reviews 57 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On this road trip we decided to keep our hotel expenses as close to $100 per night as we could. The Quality Inn in Springfield was the best value for a comfortable and enjoyable evening. The pool was a relief since the weather was hot and muggy. Ean (that's Ian with an "E") was very courteous at the front desk... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

Atwater, California
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed a night here on our way to Seattle. The breakfast was good and the rooms were clean and comfortable. It's also located near a shopping mall with lots of stores to peruse and many restaurant choices. Very much recommend this hotel!

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Hi There! Thank you so much for your review. We do have quite a lot of "extras" right by the hotel. Including that mall, two theaters, and a whole bunch of restaurant! I'm so glad to hear that you enjoyed your stay and I do hope we get to welcome you back again soon! All The Best, Alaina Harrison General... More

Eugene, Oregon
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Ean checked us in, very friendly, funny and nice. Made sure we had everything we needed. Rooms were nice, we were just stopping in so we didn't take advantage of the amenities but the pool look beautiful from our window. Breakfast was not very good but we were thankful to have it on the go.

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking a moment to write a review about your stay with us. I'm happy to hear that your stay was pleasant, but I am sorry to hear that your breakfast wasn't very good. We always do our best to ensure breakfast is hot and ready for each of our guests. I do hope we get... More

Springfield, Oregon
1 review
4 of 5 stars Reviewed 3 weeks ago

Very clean and comfortable. Extremely helpful staff,especially Terry the maintenence person. From the check in at 3:30 am to the check out, 2 days later, eveyone on staff was pleasant and actually smiled!

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Hi There, Thank you so much for writing a review about your stay! I'm happy to hear that our staff was able to make your stay just a bit more comfortable. Terry is terrific and always happy to help out our guests. I do hope we get to welcome you back soon! All The Best, Alaina Harrison General Manager More

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Additional Information about Quality Inn & Suites

Address: 3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Springfield #6 Family Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
Foremerly Travelodge Eugene/Springfield. ... more   less 
Number of rooms
119

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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