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Quality Inn & Suites

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3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
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1 room 1 adult
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238 Reviews from our TripAdvisor Community

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Roseburg, Oregon
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Thank you to Terry,Patti Candace Allison and Hope you guys make my stay wonderful, my husband had back surgery and I was tired and stress anything I ask for they did it for me when I would get back from hospital they always had warm cookies that was so nice and also make lobby smell like home was amazing. I... More 

Helpful?
Thank Sharon B
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Hi Sharon! Thank you so much for leaving such a wonderful review! I am so glad our staff here was able to make your stay comfortable and feel more like home. I hope your husbands recovery is speedy and goes well. I know we are all looking forward to welcoming you and your husband back the next time you are... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff was very friendly and helpful. Terry even made sure we had some bags that were sturdy enough for us to take back in plane. Patti and Candace were helpful and nice too. Evening staff greeted us in parking lot and the young man at front desk took time to have a conversation. Rooms were clean. Bed and pillows were... More 

Helpful?
Thank Crystal M
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing a review about your recent stay with us! I am very glad to hear that you enjoyed your time here at our hotel and our staff was able to make your stay more memorable. I will be sure to share your kind words with Terry, Patti and Candace. I know we are all looking... More 

Santa Rosa
Level Contributor
213 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were traveling south on I-5, in very poor weather, and we realized that we needed to find someplace to stop for the night. So, we cancelled the reservation we had further south and called this Quality Inn. The reservation clerk was courteous and very helpful on the phone. When we arrived a little while later, the check-in was very... More 

Helpful?
Thank Wildwoodatheart
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Hi Wildwoodatheart! Thank you so much for leaving a review about your stay with us. We are very glad you decided to stop and stay the night when the driving conditions worsened. I am very happy that our staff was able to accommodate you so comfortably during your stay with us! I do hope we get the opportunity to welcome... More 

Colorado Springs, Colorado
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Great value in a terrific location. Both, Eugene and Springfield areas are at your doorstep plus you have instant access to I-5. The Gateway Mall is seeing much redevelopment with many eating options, shops and services. I stay in many hotels so I know a good one and this one is a good place to stay. So, I list the... More 

Helpful?
Thank Eugene P
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

WOW! Thank you so much for taking the time to write such an amazing review! I know all of our staff here will appreciate your very nice comments. I will be sure to share your thoughts with everyone here. I hope we get to welcome you back again very soon! All The Best, Alaina Harrison General Manager (541) 726-0465 More 

Richland, Washington
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 6, 2016 via mobile

We were driving down to AZ and called at the last minute for a room... Spoke with Tia Leon and got a great rate on a king size bed. Friendly staff- good breakfast- plenty of space to park the truck and RV being towed... All in all a great value and would stay again!

Helpful?
Thank suzannesg
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your review! I'm so glad you enjoyed your stay here. I will be sure to share your kind words with Tia, I know she will appreciate them as well. We hope to welcome you back again soon! All The Best, Alaina Harrison General Manager (541) 726-0465 More 

Arnold, California
1 review
5 of 5 stars Reviewed December 30, 2015

Heading out to the Oregon dunes tomorrow to do some dirtbiking and stopped here as a resting point before we go out. Ashley was more than accommodating for us at the front desk, helping us out with a pet friendly and non smoking room. The hotel was fairly priced given the central location.

Helpful?
Thank Tim A
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Hi There! Thank you very much for writing a review about your stay! I will be sure to share your comments with Ashley as well. I know she will appreciate knowing she was a memorable part of your stay. I hope we get to welcome you back again the next time you are heading out to the Oregon Dunes for... More 

Oak Harbor, Washington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 29, 2015

Traveling to Sunnyvale, CA we stopped for the night at this hotel. When we arrived we were greeted by Alaina Thompson at the desk who promptly checked us in and informed us all about the amenities, breakfast time and check out time. She was very professional, courteous and efficient. Thanks for making this stay easy for us after a 9... More 

Helpful?
Thank bincalventures
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for such an amazing review! I will be sure to share your very kind words with Maurice and Samantha! The entire team at our hotel does our very best to make sure each guest staying with us has welcoming and pleasant experience! Thank you again and I know we are all looking forward to welcoming you... More 

Sonora, California
1 review
4 of 5 stars Reviewed December 28, 2015

Candace, working the front counter was beyond helpful! We had been driving for 12hrs from CA and just stopped at quality inn. She helped us get a room fast and was very pleasant to work with. I would highly recommend this hotel. Room and staff were great!

Helpful?
Thank Lily S
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Wow! Thank you so much for your kind review. I will be sure to share your wonderful words with Candace. I know she will appreciate your time letting others know about how great our staff is here. Thank you again and I hope the next time you are traveling through the area we get the joy of welcoming you back!... More 

Sacramento, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015

Stopped here on our way to Portland. Staff amazing. Breakfast was highlight. Sheryl was supervising the breakfast spread of fresh cheese omelets, sausages, waffles and an array of healthy fresh items that filled our plates. Clean, well organized and inviting. One of the reasons to overnight in Eugene. This was our 3rd visit.

Helpful?
Thank Amber G
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing a review about your stays! I am so glad to hear that you've made us your home away from home when you are traveling through the Eugene/Springfield area. I will be sure to share your kind words with Sheryl and the entire staff to reinforce their efforts of making sure each guest feels welcome... More 

Abbotsford, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 9, 2015

We stopped in Eugene on our way home from Phoenix, Az. Great area to stop, lots of choices of restaurants, gas stations and shopping. The hotel lobby was beautifully decorated for Christmas, and immediate great feeling about the hotel. The staff were very helpful, rooms nice, beds comfortable, and the breakfast was more than adequate and very delicious. My only... More 

Helpful?
Thank pj36056
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Hi PJ! Thank you so much for leaving a review about your stay with us. I'm so glad you enjoyed your stay and found our staff and the hotels location accommodating. The Christmas tree we have here is from Harrison Farms in Sandy Oregon. They have a great selection of trees and will shake and bail your tree for you.... More 

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