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All 14 Springfield hotels

Quality Inn & Suites

2.0 of 5 Motel   |   3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
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Ranked #4 of 14 Hotels in Springfield
A recent review
5 of 5 stars reviewed 5 days ago
Jodi B
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140 reviews from our community

Traveler rating
    66
    45
    15
    6
    8
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47
22
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27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We walked in late on a Thursday night and the gentleman at the front desk was efficient, knowledgeable, and accommodating. We requested a roll-away bed ($10 fee) and he brought it to us immediately (almost always it takes a "reminder call" to the front desk to get a roll-away, it seems, but not this time!). The hotel was busy, the... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking time out of your day to write such a wonderful review about your stay with us, we truly appreciate it. We strive to exceed our guests expectations and to make each guests' stay a memorable one. I will be sure to share your kind words with our entire staff as enforcement to their daily... More

Vancouver, Washington, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I recently spent the weekend at the Springfield, OR, Quality Inn & Suites and want to commend this hotel and the receptionist Rebecca in particular. I have traveled extensively for many years and stayed in every category of hotels countless times so I know what I'm talking about. Of all the stays I've experienced in mid-priced hotels, this on ranks... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out an online review with such positive feedback! I have shared your comments with my staff and Rebecca, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Portland, Oregon
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I travel through the Eugene area a few times a month for work and have spend my time at multiple hotels in the area. Although the Quality Inn may not be the best in terms of room design and the over the top extravagance, it is everything a business traveler like myself needs and could want. I have changed my... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking a moment to write a review about your experiences with us! We strive to exceed expectations in our service, cleanliness, and amenities, especially when compared to newer properties around us. Also, thank you very much for the kind words regarding Todd, Ean and the entire staff here. I will definitely make sure everyone gets... More

Lake Oswego, Oregon
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have had to unfortunately had to come down to Springfield for hospital visits these past few weeks and like most did not like the experience too much. One bright spot in the time spent was my time at the Quality Inn and Suites. The staff was very welcoming and inviting in such a hard time. Todd and Ean who... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for posting a review about your stay with us. I'm so sorry to hear that your time in Springfield wasn't as enjoyable as it could be, but certainly glad that we could be a bright spot for you. The staff here is always willing to go out of their way to help out someone visiting the... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We were in town for a wedding gown sale event & I have to say the staff was great. Especially Ean, he was super friendly& so helpful. Always greeting us as we came in & left. Also was ready to chat with us goofy girls! Thanks for making it a great experience for my future daughter In law. Sabrina

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Hi Sabrina! Thank you so much for leaving such a kind review about your stay with and Ean. I know he truly appreciate's your wonderful words about your stay with us and his service. I hope we get to welcome you and your family back again soon. All The Best, Alaina Harrison General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was really nice and EAN from the front desk was really nice. (: He was also very helpful! I was having fun and joking around with him we even played Rock Paper Scissors. We stayed for the Dress Dash in Eugene on October 4th. Hoping to find my perfect dress. I would recommend this hotel because of the fun... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking a moment of your time to write such a wonderful review! Ean is certainly on of our super star guest service agents and we think he does quite a fantastic job as well. I'm so happy to hear you had a such a great time visiting with him. I hope you get a chance... More

Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hotel staff was great....especially Ean. He was an absolute delight, very courteous and helpful. He was exceptionally polite and considerate to my daughter who only wanted to play Rock, Paper , Scissors when we entered and left the hotel. I will definitely be coming back! Thank you Ean!

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your incredibly kind review. I am delighted to hear that Ean was able to help you and your family out so much, and offer such wonderful service. I will certainly share your thoughts with him as well as the rest of the staff. I am looking forward to welcoming you back with us again the... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My family stayed here after a long drive under unfortunate circumstances. The staff were so friendly and helpful! Ean the front desk man helped us find comfortable room arrangements and even recommended a good late-night restaurant for dinner. He was awesome! The morning front desk man helped me find a shopping place that sold women's belts. The rooms were not... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing such a kind review about our hotel and staff. I'll be sure to share your thoughtful words with everyone here, specifically Ean to reinforce their daily efforts to exceed our guests expectations. I'm very much looking forward to welcoming you back with us. All The Best, Alaina Harrison General Manager More

Virginia City, Nevada
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stay at this hotel every time we are visiting family in Springfield, usually twice a year. The staff is helpful and the rooms are comfortable. It seems to be the best value in the area. The pool is a bit small, and near the freeway, but faces west so it is quite hot in the afternoon, and shady in... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for writing a review about your stays with us and leaving such great tips to other travelers about our hotel. I am very glad to hear that you've enjoyed your stay with us and we all are looking forward to welcoming you back for your future visits into the Springfield area. All The Best, Alaina Harrison... More

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed Sept 21 to Sep 24 for me to have brain surgery. Hotel is very clean staff is very helpful and friendly. We had a room on the 3 rd floor the first 2 nights and on the 3rd night I got out of the hospital. The front desk let us have a room on the first floor because... More

Was this review helpful? Yes
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us while you were in town for a hospital visit. I am so glad our staff was able to take care of you when you were in need of some extra care. Our goal here is to make your stay with us like your home away from home, and I am glad we... More

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Additional Information about Quality Inn & Suites

Address: 3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 119
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn

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