We just stayed at Quality Inn & Suites for the Eugene Marathon weekend. It was almost laughable how bad this hotel was. For example, 1. The toilet in our room stopped flushing in the a.m. We heard another guest complaining of the same thing in the lobby. The faucet shortly thereafter stopped working. 2. The water pressure in the shower... More

Please don't waste your money here. We had to ask for blankets; rooms were ice cold when we arrived (it was in the 30's outside); in-room heater made so much noise we could not sleep; power cords all plugged into a power strip on the floor; only one luggage cart as the only other one they had was broken; only... More

We needed last minute accommodations over Thanksgiving and found them here. One of our party required a smoking room which was available (apparently a rarity these days) and for those who might find this an "issue", neither the room nor the hallway smelled smoky. We felt the staff gave us great attention and help a couple times when needed which... More

We pulled into the lot of the hotel. I was very impressed with its exterior. It appeared to have been newly remodeled. The entrance was so inviting. As I walked into the foyer there was a beautiful lounge with fireplace. I approached the front Desk and was greeted by a young lady, Mckenzie. She was so sweet. She welcomed us... More

Although we had a good experience in April, we didn't for this stay Nov 12, 2012. The first room assigned to us was 5 doors down from the ice machine but you could still hear the ice machine through the closed door! Sounded like a truck left running in the hall - I've never heard a machine that noisy. Hotel... More

Front desk service at check in was poor: the girl wouldn't even make eye contact with me and was a bit curt, which was not appreciated. Cleanliness was moderate: drip stains on toilet, blood stains on curtains. Room condition was also moderate: the flooring at the bathroom door frame was broken and lifting up, the carpet was lumpy. Good stuff:... More

I was so pleasantly surprised by my experience at this hotel. From the warm greeting, surprise upgrade, and hearty breakfast, I was treated as if I were staying at a four star hotel. And the value was unprecedented as well. I spend 60 nights a year on the road, and this hotel was a surprise treat. I will be back... More

This hotel is an older hotel, however the rooms were clean and the service is wonderful. The best part about this hotel is the complimentary breakfast served every morning. One could chose from scrambled eggs, sausage, biscuits/gravy, waffles, cereal, oatmeal, pastries, toast, muffins, yogurt, coffee, hot chocolate and fruit. I would stay at this hotel again.

We stayed at this hotel last weekend and had to switch rooms because the room smelled like dog urine so bad. Even though the room was supposed to be "pet free", they said people sneak their dogs in and that there was nothing they could do about it. They switched us to a different room, and although this room didn't... More