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Holiday Inn Express Springfield

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3480 Hutton Street, Springfield, OR 97477
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Holiday Inn Express Springfield
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Holiday Inn Express Springfield
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135 reviews from our community

Traveler rating
    72
    44
    13
    3
    3
See reviews for
54
33
7
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Vancouver, Washington
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed to tie up some business in Eugene on our way from Portland to Reno. Holiday Inn Express was perfect as they were near hospital for spouse's business and near freeway so we could head out of town quickly when he was finished with work and vacation could begin. Love that they are pet friendly as most vacations include... More 

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Mount Shasta, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Were in the area due to a family member in the Riverbend hospital. The hotel is very close to the hospital and late-night restaurants. Numerous family members stayed in this hotel, and they were very accommodating to all of us and gave us the hospital discount during our stay. The breakfast was GREAT with a large variety of both hot... More 

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Sean P, Front Office Manager at Holiday Inn Express Springfield, responded to this review

Dear Valued Guest, Thank you so much for choosing the Holiday Inn Express Springfield for your travel needs. I am so happy to see you were satisfied with your stay. The guests at our hotel are our top priority and it is our goal to make sure all of our guests at the hotel are satisfied with their accommodations. It... More 

Vancouver, Canada
Top Contributor
142 reviews 142 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 27, 2015

Very Quiet hotel, easy access to I-5, restaurants nearby, very clean room, with comfy pillows and beds. Very friendly staff at checkin and out. Pet friendly for a $15 fee, and the dog next door barked for a hour or so. WIFI fluctuates the further you are from the desk. The usual very good breakfast but it is a bit... More 

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Sean P, Front Office Manager at Holiday Inn Express Springfield, responded to this review

Dear Valued Guest, Thanks you so much for choosing the Holiday Inn Express Springfield for your travel needs. I'm so pleased to see you enjoyed your stay with us. It's always nice to see everyone's furry companions come into the hotel as they are our guests as much as you are. I do apologize about your disappointment with how many... More 

1 review
5 of 5 stars Reviewed February 26, 2015

I was traveling for work. A decent stay for two nights that delivered the expected room, amenities and service. Staff followed up the second day to make sure everything was still going well. Great that right across the parking lot is Hop Valley for really good food and craft beer.

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Sean P, Front Office Manager at Holiday Inn Express Springfield, responded to this review

Dear Valued Guest, We want to thank you for your kind words as we do appreciate all of our guests feedback. We are so happy you enjoyed your stay at the Holiday Inn Express Springfield East I-5. The Holiday Inn Express Springfield East I-5 is committed to providing our guest with the highest quality services and facilities. When you come... More 

Spokane, Washington
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 18, 2015

We stopped here on our way back to Wa from CA. They take cats which was helpful to us. Rooms were nice, standard for HIE. One thing we really appreciated was there were many dining options within walking distance. We pull a small trailer and do not like to leave after a long day of driving and reaching our hotel.... More 

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College Place, Washington
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 2, 2015

I stayed at this Holiday Inn Express recently for a 1-night stay for work related travel. This location was able to accommodate the allowable government room rate for my stay. Overall, the facility seems pretty clean and well maintained. Unfortunately, the exhaust fan in my bathroom was not operational and the entire guest room had the faint smell of mold... More 

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Sean P, Front Office Manager at Holiday Inn Express Springfield, responded to this review

Dear Valued Guest, I do want to thank you for choosing the Holiday Inn Express Springfield for your travel needs. Thank you for taking the time to convey your comments regarding your recent experience with the Holiday Inn Express Eugene/Springfield. Please accept our sincere apologies for the inconvenience that you did encounter during your stay with us. I do know... More 

San Mateo, California
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 8, 2015

We choose to stay here based on other good review, not disappointed, it meets our expectation in every aspect, clean room, friendly staff, pets allowed, convenient location, excellent breakfast, will return again for sure!

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Brooks M, Manager at Holiday Inn Express Springfield, responded to this review

Thank you for writing this review! We're glad we lived up to the good reviews you read before choosing our hotel. We are thrilled you found your room clean, our staff friendly, and our location convenient. We're also happy you were able to enjoy breakfast. Thank you very much for staying with us. We look forward to seeing again during... More 

Washington/ Oregon border
Top Contributor
56 reviews 56 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 19, 2014

Upon arrival we got a warm friendly greeting from both ladies working the counter. Stacy & Sheena I believe, but I am not sure. I feel like customer service has become much less considerate overall and more often than not, but these two were very fun to chat with. My husband really likes a hot tub, and I thought I... More 

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Coos Bay, Oregon
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 18, 2014

I stayed last night with my mom and my four year old son while we were in town for some Christmas shopping. Our room had two queen beds, sofa, chair, computer desk & chair, refrigerator and coffee maker. It was spacious and nicely decorated and my bed was very comfortable. It was stocked with plenty of pillows, towels, toiletries and... More 

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Brooks M, Manager at Holiday Inn Express Springfield, responded to this review

Thank you for staying with us during your visit to our area for Christmas shopping! We're so happy you enjoyed your room and breakfast. We're thrilled to hear that you've booked a future reservation at our hotel! When you return, the front desk would be happy to help you get your phone connected to our Wi-Fi. We're disappointed to hear... More 

BEND
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 3, 2014

Pet friendly, clean, and comfortable! Wonderful hotel. Easy access to freeway, indoor pool with doors opening out to the patio, nice breakfast choices with healthy alternatives. We were a little concerned since it was so near the freeway, but it was quiet. Sometimes when traveling with your pets, you make sacrifices on accommodations...not here! The front desk gal even offered... More 

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