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Hilton Garden Inn Eugene / Springfield

3.0 of 5 3528 Gateway Street, Springfield, OR 97477
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Hilton Garden Inn Eugene / Springfield
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Hilton Garden Inn Eugene / Springfield
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333 reviews from our community

Traveler rating
    211
    98
    15
    5
    4
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107
74
22
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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There are newer reviews for Hilton Garden Inn Eugene / Springfield
See the most recent reviews
Tustin, United States
1 review
4 of 5 stars Reviewed October 21, 2014

We had opted for the $10 upgrade to a room with a whirlpool tub if available and were told on our arrival that it was. After a long day of driving through heavy rains and crowded interstates, it was a welcome pleasure to relax in the warm whirlpool. We opted to decrease of driving by eating dinner in the hotel... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Kathleen P, Thank you for taking the time to share your review for our property. I'm glad to hear that you enjoyed your stay with us. We hope to see you the next time you are in the Eugene/Springfield area. Esmeralda Hernandez More

dublin, United States
1 review
4 of 5 stars Reviewed October 16, 2014

The service from every employee at this hotel is A#1. Also they will pick you up from the Eugene Airport and take you back for your flight. This is a wonderful service for my girls getaway with friends flying in from all different places. I will stay here every October!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Jacqueline T, Thank you for taking the time to write a review for our property. The service you experience is something that our team strives for everyday. We certainly hope to you see you the next time you are in the Eugene/Springfield area. Thank you, Esmeralda Hernandez More

Richmond, California
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 16, 2014

Nice indoor pool, nice room, close to most things. We actually didn't come for the game, and it was over before we checked in, but had we wanted to go, it would have been front row. There was plenty of tea and coffee, and the hot tub was nice. The breakfast was not free, but I think that's pretty common... More

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear pookietooth, Thank you for taking the time to write a review for our property. I'm happy to hear that you enjoyed out indoor pool and guestrooms. We hope to see you next time you are in the area. Thank you ! Esmeralda Hernandez More

Crestview, Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 12, 2014

Nice hotel, nice staff, and conveniently located off the interstate. Many places around the hotel for those seemingly never ending "I forgot something" situations. Rooms are spacious and beds are very comfortable. Would definitely stay there again.

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear tgkick, Thank you for taking the time to write a review for our property. I'm happy to hear that you got a good night sleep. We hope we get to host you again in the future . Have a great day ! Esmeralda Hernandez More

Seattle, Washington
Top Contributor
102 reviews 102 reviews
53 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed October 5, 2014

The rooms have been recently remodeled and are very clean. I got the room I asked for when I made the reservation. This doesn't always happen. My husband appreciated that the TV is raised at a perfect height to watch from the bed. Rooms have a microwave and refrigerator. This hotel is near Autzen and you can catch the shuttle... More

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear elyette, Thank you for taking the time to write a review our property. I'm happy to read that you enjoyed your stay. We hope to see you the next time you are in the Eugene/Springfield area. Thank you, Esmeralda Hernandez More

San Jose, California
Top Contributor
65 reviews 65 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 4, 2014

The Hilton Garden Inn is a good place to stay in Eugene. We found some very reasonable on-line rates for advanced purchase (pay in advance with no cancellation permitted). I stayed here twice within 10 days of each other. The inn is closely convenient to the I-5 freeway, but our room (on the opposite side of the building from the... More

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Steve H, Thank you for taking the time to write a review for our property. We certainly appreciate your feedback. We will use them to improve our guest satisfaction. We hope to see you the next time you are in Eugene/Springfield area. Have a great day ! Esmeralda Hernandez More

Tigard, United States
1 review
5 of 5 stars Reviewed October 2, 2014

We found this hotel close to the UO campus, where we had just moved our student in. The accommodations were great, and we made use of the bar to help unwind after all the move in activity. Even met another parent who was going through the same experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Louise K, Thank you for taking the time to write a review for our property. I'm happy that you enjoyed your stay with us and that you found a friend. We hope you choose us again when you come to Eugene/Springfield area. Thank you ! Esmeralda Hernandez More

denver colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 1, 2014

We arrived here looking for a last minute room as the Next Door Quality Inn we had booked was Awful!! The staff was extremely nice and found us a Great Rate on a Junior Suite. The only downside was that the room smelled a bit moldy, but they promptly swapped out the AC Unit and it was much better! Always... More

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear mark260, Thank you for taking the time to write a review for our property. I'm happy to hear that you enjoyed your stay. We hope to see you the next time you are in the Eugene/Springfield area. Have a great day ! Esmeralda Hernandez More

Evesham, United Kingdom
Top Contributor
58 reviews 58 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 26, 2014

I haven't stayed at a Hilton for a while as in the UK they are in the higher price bracket. When we arrived the buiding looked quite impressive, with the grand foyer and welcoming staff continuing the theme. We had a room on the third floor, which was perfectly clean and of a good size. Having settled in I looked... More

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Candice2205, Thank you for taking the time to write a review for our property. We appreciate your feedback and we will certainly look into beds and frames. Please feel to contact me at ehernandez@hgispringfield.com if there is anything I can do make this right. I hope I make this right.We certainly hope to see you in the future. Thank... More

Novato, California
Top Contributor
63 reviews 63 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 22, 2014

We arrived on game day to find the bar and restaurant filled with Duck fans, all having a fun time! The hotel is pretty new, decor lovely, nice room and food good too. Our only complaint is the famous Hilton adjustable bed (ala Sleep Number). We've never been able to notice any adjustment despite several tries at different levels. The... More

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Hoonihoo, Thank you for taking the time to write a review for our property. I'm very sorry that you did not enjoy our Hilton Garden sleep system beds. We certainly hope that you give us another chance. We appreciate you feedback. We hope to see you next time you are in town again. Esmeralda Hernandez More

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Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway Street, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Eugene / Springfield 3*
Number of rooms: 149
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