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Hilton Garden Inn Eugene / Springfield

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GreenLeadersBronze level
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3528 Gateway Street, Springfield, OR 97477
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Hilton Garden Inn Eugene \/ Springfield
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438 Reviews from our TripAdvisor Community

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Traveler rating
    283
    122
    22
    7
    4
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144
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135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
  • All months
    (438)
  • Mar-May only
    (121)
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    (85)
  • Dec-Feb only
    (91)
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State College, Pennsylvania, United States
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here recently to attend a wedding. This is a beautiful hotel. The staff was great. Everyone was very friendly and helpful. The room was clean and very comfortable! Everyday there was a really good breakfast with great variety.

Was this review helpful? Yes
Florence, Oregon
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed at this particular hotel with a girlfriend for a nearby conference and with my husband for a convenient proximity to the airport. My husband and I stayed recently before an early flight to Seattle. Check in was quick and easy. Our room had just the right amenities! And, since we were leaving on a cruise the next day... More 

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Long Island, NY
Level Contributor
274 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You'll find this HGI Property to be what you expect. Modern, newer, nice staff with a great location. Easy access to highway and local food and other shopping options. I had a suite and enjoyed the nice size and comfortable amenities. Definitely a VERY GOOD property.

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Reno, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very good. Room was clean and quiet. Breakfast buffet had great selection, I appreciated the choices of fresh fruit, mixed choices of entrees, great variety of bread, muffins, pastries. Bed was extremely comfortable, which is very important as I suffer from many spinal maladies. I was treated very courteously and enthusiastically by the staff on all the shifts. Thank you!!!

Review collected in partnership with Hilton Garden Inn

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Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Marilyn C, Thank you for taking the time to write a review for our property. We are thrilled to hear that you had a great stay. We appreciate all your wonderful comments. We hope you choose to stay with us again. Have a great day ! More 

Omaha, Nebraska
Level Contributor
111 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only spent the night here - got in late, left early. Arrival was handled very swiftly and they were expecting me (I'm a Gold Hilton Honors member). The room was spacious enough and had plenty of work area. Bed was comfortable with a variety of pillow types. Bathroom was spacious with plenty of space for toiletries (and I like hotels... More 

Was this review helpful? Yes 2
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear burnsomaha, Thank you for taking the time to write a review for our property. We are delighted to hear that you had a wonderful stay with us. We appreciate your feedback regarding our coffee selection. We will take into count as we always look for ways to improve guest satisfaction. We hope to see you the next time you... More 

San Diego, California
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I concluded that this is one of the finest properties we ever stayed in! It is clean, attractive and very well-managed. We stayed for (4) nights and received "world class" service. The staff could not do enough for us. The housekeeping staff does a superb job of cleaning the rooms. If you want your stay in the... More 

Was this review helpful? Yes 2
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Elliot B, Thank you for taking the time to write a review for our property. We appreciate all you wonderful comments. We thrilled you enjoyed your stay. We appreciate you recommending us. We hope to see you when you are in the area again ! Have a great day ! More 

Washington DC, District of Columbia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On the last day of a business trip driving from Eugene to Roseburg to Bandon and now back to Eugene, I welcomed this contemporary, refreshingly clean, comfortable hotel. Not far from the interstate and airport, it was a great place to spend my last night before returning home to the east coast. I wish I did a better job choosing... More 

Was this review helpful? Yes 1
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear LRB10, Thank you for taking the time to write a review for our property. We happy to hear that you had a wonderful stay with us. We hope to see you again in the near future. Have a great day ! More 

Honolulu, Hawaii
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inns are fairly consistent in their décor, service and options. If you are looking for something where the staff is service oriented, polite and more than willing to please this is a good choice. The staff is welcoming, the housekeepers friendly and the overall atmosphere one of accommodation. The fact that the parking lot is nearly full every... More 

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Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Susan N Bill S, Thank you for taking the time to write a review for our property. We are happy to hear that you had a great stay. We hope you choose to stay with us again. Have a great day ! More 

Mahomet, Illinois
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice stay. Staff is friendly, helpful, and ready to serve. Property is clean throughout. Rooms and common areas alike. Complimentary coffee ready in the lobby for you early in the morning. Complimentary cookies in the lobby in the evening. Bottled water for you at check in. USA Today availble for your convenience on weekday mornings. Nice outdoor patio to... More 

Was this review helpful? Yes 1
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear WeLuvCali, Thank you for taking the time to write a review for our property. We are happy to hear that you liked our hotel. We appreciate all your wonderful comments. See you in the future. Have a great day ! More 

Benicia, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were exhausted after driving for hours and expected to find the standard Hilton, but this hotel was truly one of the best in the chain. It was extremely clean, modern, well lit and felt upscale for a Garden Inn. Our room on the 4th floor was quiet, quiet and quiet. Totally recommend this location.

Was this review helpful? Yes 2
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear orchid90, Thank you for taking the time to write a review for our property. We are happy to hear that you had a good quiet stay. We appreciate all your wonderful comments. We hope to have the honor on hosting you again in the future. Have a wonderful day ! More 

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