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All 14 Springfield hotels

Hilton Garden Inn Eugene / Springfield

3.0 of 5 Hotel   |   3528 Gateway Street, Springfield, OR 97477
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91%
Ranked #2 of 14 hotels in Springfield
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
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253 people have reviewed this hotel

Traveler rating
    163
    70
    12
    5
    3
See reviews for
78
57
16
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Denver, Colorado
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

I try to stay at the Hilton Garden Inn when I visit Eugene. The hotel is newer so the rooms are nicely furnished (including a nice pod style coffee maker). The on property restaurant is decent, including the breakfast, which is part of many of the nightly packages. This property is a safe bet.

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Turlock, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Newer clean hotel. Easy on and off highway 5. Big lobby with plenty of seating. Complementary wifi and coffee. Nice pool with small workout room with dumb bells and a few tread mills. Can't beat the price just over $110 per night.

Review collected in partnership with Hilton Garden Inn

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Atlanta
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel for 10 days to recuperate from surgery at Sacred Heart. The hotel was so amazing, I hardly know where to begin. The front desk staff were caring and easy to work with. We stayed in 2 different rooms while we were there, and both were perfectly clean. Housekeeping was so polite working through our medical... More

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Aloha, United States
1 review
5 of 5 stars Reviewed 1 week ago

Super friendly staff in what appears to be either a new hotel or one that was recently renovated. The bar and grill was adequate for what it was and there are proper restaurants and shops in walking distance.

Review collected in partnership with Hilton Garden Inn

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Reedsport, United States
1 review
4 of 5 stars Reviewed 1 week ago

The beds were very comfortable with adjustable mattresses. The staff was exceptionally helpful. The A/C and fridge compressors were quiet. My only complaint was the smelly carpet. One room smelled of sour mold and the other reeked of Fabreeze. Carpets need professional cleaning, not cover up with sprays.

Review collected in partnership with Hilton Garden Inn

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Pistol River, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn is one of the hotels in the area that offers a special rate for patients of Sacred Heart Hospital and we appreciate that very much. The first time I called them to stay it was after hip surgery and I was unable to sleep in a bed. I called Hilton because it looked like they had... More

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Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Bonilyn, Thank you for taking the time to share your wonderful comments. The service you experienced is something that our team strives for everyday! Please let me know when you come in the next time so I can pre-assign you a room on a upper floor. I hope your recovery in going good and we will see you when... More

Memphis, Tennessee
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I am a frequent guest of Hilton hotels and never have I experienced such frustration. In addition to forgetting to code my key for the second night and giving me someone else's receipt at check out (with personal info on it) the restaurant served food that was not edible. I was so bad, 98% was not consumed and was left... More

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Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear LoveFunTravels, Thank you for taking the time to write a review for our property. I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your comments will help us to correct these issues and we hope you will consider staying with us the next time you are in the area. I would... More

renton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Professional staff. Breakfast Bar and menu was exceptional. Rooms were clean and well equipped. Towels were folded neatly with the added little fun hand towel. Parking lot was well lit and hotel was right off the freeway.

Review collected in partnership with Hilton Garden Inn

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Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Les F, Thank you for taking the time to share your wonderful comments. The service you experienced is something that our team strives for everyday! Hopefully, we have the opportunity to host you and your family again in the future. Thank you, Esmeralda Hernandez Guest Service Manager More

Seattle, Washington
Contributor
11 reviews 11 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay, comfortable rooms. I had only one complaint. The reason I gave the hotel only three stars was the morning we awoke, their hot water wasn't working. I mentioned it to the hotel staff working the front desk, but she didn't seem very sympathetic. Just a comment that 'everyone' experienced it. I thought they would at least... More

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Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear jimsch71, Thank you for taking the time to write a review for our property. I am very sorry about the service you experience during your stay. I would very much like to speak to you to personally apologize for the experience you had during your stay. If you would be so kind as to contact me at 541-741-4682. I... More

Cathedral City, CA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed sat the Hilton Garden Inn Mar. 28-April 1, 2014. Beyond any doubt this was our best experience at a hotel. It is a newer hotel and is laid out beautifully. It is casual and so comfortable we fantasized about easily we could live there had we the time and the money!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Maxine M, Thank you for taking the time to write a review for our property. I'm happy to hear that you enjoyed your stay. We certainly hope to see you the next time you are in the Eugene/Springfield area. Have a great day ! Esmeralda Hernandez More

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Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway Street, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Eugene / Springfield 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Eugene/Springfield hotel in Oregon is located just off I-5, less than 8 minutes from the University of Oregon campus, Autzen Stadium and 10 miles from the Eugene Airport (EUG). We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries. The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:- Exquisitely designed guestrooms and suites, all with the Garden Sleep System® adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra® desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer - The Great American Grill® Restaurant and Bar features breakfast, dinner and evening room service - An indoor pool and spa - A well-equipped Precor® fitness center - 24-hour Pavilion Pantry® - Complimentary 24-hour business center offering computer, printer, fax and internet access - Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment - A professional and well equipped sales and catering staff ready to meet your group and meeting needs. ... more   less 
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