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Hilton Garden Inn Eugene / Springfield

3.0 of 5 3528 Gateway Street, Springfield, OR 97477
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Hilton Garden Inn Eugene / Springfield
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Hilton Garden Inn Eugene / Springfield
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353 reviews from our community

Traveler rating
    226
    101
    17
    5
    4
See reviews for
115
74
23
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (353)
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Klamath Falls, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The Springfield Hilton Garden is an excellent hotel. The staff is friendly and eager to help you in anyway they can. My family enjoyed the complimentary breakfast that is provided. The pool and spa are excellent and very clean. We love the adjustable beds in the extremely clean room offered at this location. We will be staying their again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Jeff E, Thank you for taking the time to write a review for our property. We appreciate all you lovely comments ! We hope to see you the next time you are in the Eugene/Springfield area. Have a great day ! More 

Austin, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've stayed all over the world and this little hotel was the best, not for the view, but for everything being as it should be. Great people who understand what it is to be late, lost, cranky. Online check-in made room selection etc a breath of fresh air. The shuttle took me not just to the airport, but to meetings... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Katherine F, Thank you for taking the time to write a review for our property. I'm so happy to hear that you has a great stay and we were able to provide great service overall ! We certainly hope to see you the next time you are in the area. Have a great day ! More 

Sandy, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Beautiful Hotel, Very Clean, Staff was very nice. Good breakfast in the morning. Beds were horrible. The beds in our rooms were like sleeping on the floor. These were the worst beds we have every had in a hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Michelle W, Thank you for taking the time to write a review for our property. I'm happy to hear that you enjoyed your stay with us. We certainly appreciate your feedback . Thank you ! More 

Vancouver, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Hilton Garden Inn as part of a Club Volleyball group. Our coaches had reserved a parent block at a very descent rate, but we were unable to pay for our rooms until after the parent block pricing had expired. I thought we were going to have to find a cheap motel somewhere in the area, and not... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Donna S, Thank you for taking the time to write a review for our property. I'm happy to hear that your volleyball group had a great stat and weekend ! We hope to see you the next time you are in the Eugene/Springfield. Have a great day ! More 

Fairbanks, Alaska
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very professional and helpful staff. They welcomed me and made the check-in process smooth. I was glad that this was the hotel that was booked for this trip. If I ever visit this area, I will make sure to book my stay at this property because of this past experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Alston C, Thank you taking the time to write a review for our property. I'm happy to hear that our staff was so helpful. We certainly hope that you will choose to stay with us again! Have a great day ! More 

Los Angeles, California
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed a hotel near Eugene and all the hotels in Eugene were sold out because of a convention and a volleyball tournament - found this hotel and was so happy I did. The rooms were very clean and quite, staff very friendly and close to dining and the college. I would absolutely stay here again!

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Chilpickle, Thank you for taking the time to write a review for our property. I'm glad you had a very nice stay. We hope to see you the next time you are in the Eugene/Springfield area ! More 

Seattle, Washington
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On a road trip and was just passing through. This was a very nice hotel to bring my kids to and just enjoy the night. The front desk was very nice even late in the evening and had a nice smile to welcome us. Rooms are big and clean with a mini fridge, kerig coffee machine and microwave. Bathrooms are... More 

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Kimberlee B, Thank you for taking the time to write a review for our property. I'm so happy to hear that you had a great stay with us. I'm glad you enjoyed our guestroom amenities and our breakfast ! We hope to see you soon ! More 

Camarillo, California
Contributor
15 reviews 15 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at a lot of hotels, and this establishment is at the top of my list. The staff was most welcoming, the rooms were very clean, and the breakfast was delicious. I would highly recommend this hotel to anyone visiting the area. I am quite picky when it comes to cleanliness, and I could not find any fault... More 

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear NomadicGrl, Thank you for taking the time to write a review for our property. I'm so happy to hear that you had a wonderful stay. The service you experience is something our team strives for everyday ! We hope to see you in the future !! More 

Encinitas
2 reviews
4 of 5 stars Reviewed 4 weeks ago

the staff were very welcoming and helpful, the décor for the holidays was pleasant. The adjustable mattress although did not adjust and were uncomfortable. The complimentary breakfast was very good and the wait staff was very good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Sally B, Thank you for taking the time to write a review for our property . I'm happy to hear that you had a pleasant Christmas and you enjoyed our fabulous breakfast. We hope to see you in the future. Have a great day ! More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 17, 2014

Newer facility, modern decor in lobby and rooms have a fresh look. Service is friendly, they do make you feel welcome. Located near several shopping areas with variety of restaurants and retailers. Very ample and well lighted parking. Good travelers' gym with basic cardio equipment & weights, also a respectable sized swimming pool. For coffee lovers, there is single serve... More 

Was this review helpful? Yes
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Hote11ier, Thank you for taking the time to write such a great review for our property. I'm, happy to hear that you enjoyed our Keurig . We hope to see you the next time you are in the Eugene/Springfield area. Have a great day ! More 

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Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway Street, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Eugene / Springfield 3*
Number of rooms: 149
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Hotel Style:
#1 Business Hotel in Springfield
#2 Romantic Hotel in Springfield
#2 Green Hotel in Springfield
#2 Family Hotel in Springfield

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