We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Eugene / Springfield

Certificate of Excellence
GreenLeadersBronze level
Hotel deals
Hotel website
3528 Gateway Street, Springfield, OR 97477
Special Offer
Bed and Breakfast Deal
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Garden Inn Eugene \/ Springfield
View Map
Add Photo Write a Review

497 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Coeur d'Alene, Idaho
Level Contributor
199 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Staff was very good but property needs "something". Facelift, remodel, something. Restaurant food was very good but it seems in all the HGI's we stay in the food is good but the service is not. It almost seems like a sideline.

Helpful?
Thank Janis I
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Janis I, Thank you for taking the time to write a review about our property. We truly do appreciate the feedback from your review. The information provided has been passed on to our management team. I also passed on your restaurant review to our restaurant team. All feedback is used in our strategy as we try to provide 100%... More 

Laguna Niguel, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This was my first stay at the Hilton Garden Inn Springfield/Eugene and I will definitely return! My room was spotless and very clean. I loved the comfortable bed, in room Keurig and microwave, and reliable high speed internet. The gym is small but has new equipment and is also very clean. I had dinner at the hotel and was served... More 

Helpful?
Thank KrisEquals
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear KrisEquals, Thank you for taking the time to write a review about our property. The feedback from our guests is very important and used as a tool in our team meetings. It is awesome to hear that we were able to provide so much value during your business travels. We would also like you to know if there ever... More 

Medford, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Bright and airy rooms, soft linens, comfortable beds, cheerful lobby with comfortable chairs/couches for doing computer work or visiting with friends. Delicious breakfast - eggs made to order. Great pool for morning swim. Friendly staff.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melissa S
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Melissa S, Thank you for taking the time to write a review about our property. Getting feedback from our guests is essential to our team as we strive to provide 100% satisfaction guaranteed. Having been a former breakfast server it is great to hear that they are continuing to bring value to our guests. Once again thank you for... More 

South Beach, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Had to find a place to stay when my husband had complications following what should have been outpatient surgery. Checked my HHonors app and found this hotel. It exceeded my expectations for the price point and was very conveniently located to freeways and restaurants. They have put in memory foam mattresses though that are low quality and hard as a... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jane D
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Jane D, Thank you for taking the time write a review for our property. It is wonderful to hear we exceeded expectations for your stay. Our goal as a hotel is to do whatever it takes to make sure each guest can leave 100% satisfied. Also if there ever is anything we can do better during a stay please... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Beutiful property. Amazing staff. Excellent amenities. Perfect location. I really enjoyed my stay here. I hope we meet at this lcoation again next year. This is, by far, the best Eugene has to offer. My only reservation is I wish the restaurant and bar had longer hours...

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nakiakiakiki
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear nakiakiakiki, Thank you for taking the time to write a review about our property. It is great to know that we were able to leave you with such a wonderful impression. Making sure our guests leave totally satisfied is our top priority as a hotel. These reviews are read by our management team and we are truly thankful that... More 

Springfiled, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff did a great job getting all of the large groups checked in quickly. I would recommend this hotel for any large groups or even for business meetings. I typically stay at other company properties, but this one will be added to my list for future trips to the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donald S
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Donald S, Thank you for taking the time to write a review about our property. It is exciting to hear that we were able to leave such a good impression with you through even the busy times. If there ever is anyway we can go above and beyond please feel free to let any team member know during a... More 

Battle Ground, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed for a team trip. The staff was not prepared for such a large group. The rooms were very noisy. The breakfast was terrible!!! For the weekend we stayed, since there was a tournament and they knew rooms would be hard to find, the rate was 40 - 50% higher than a normal weekend rate. I would strongly recommend... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jimmy M
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Jimmy M, Thank you for taking the time to write a review for our property. You review was given to our management staff as soon as we saw it. We would like to apologize for not meeting the expectations during your stay. Going above and beyond for every guest is something we as a team strive for and feedback... More 

Tacoma
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its a nice hotel, very nice lobby and attached restaurant / bar. There is a fair amount of hallway noise that can be heard in the rooms. The only other down side in when you walk into the hotel there is a scent that I found not pleasant. It is artificial and smells poorly, I thought. Maybe try cookies or... More 

Helpful?
Thank Nomexhood
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Nomexhood, We would like to thank you for taking the time to write a review about our property. Your concerns regarding coming into the hotel was immediately passed on to our maintenance department. Any feedback from our guests, good or bad, is incredibly important to our staff and help us immensely. Our team members love hearing that they were... More 

Medford, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything is always awesome every time. "No need to look just Book" . The atmosphere, The hospitality, The clean feeling " and I am a clean freak" I always look for the Hilton first because I can depend on the quality and affordability for what you get! . Our family won't stay where we don't feel good about and the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Greg M
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Greg M, Thank you so much for taking the time to write a review about our property. The feedback from our guests plays a crucial role as we reach for our goal to provide a wonderful stay for every guest. It is great to hear we were able to provide not only a great location but also a clean... More 

Springfield, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Beautiful, well maintained building, friendly staff. Clean rooms, quiet room heater. Nice exercise room and pool. Breakfast and dinner (both for purchase) are very good. Free parking. Good location. Internet very slow (about 1 Mbps) is the only downer.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David M
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear David M, Thank you for taking the time to write a review about our property. Getting direct feedback from our guests is a great opportunity to learn how to go above and beyond for our guests. It is great to hear we were able to provide an enjoyable stay in so many different areas. During any future stays if... More 

Questions? Get answers from hotel staff and past guests. Ask a question

72 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (38)
Viewed
Hotel & Grounds (12)
Viewed
Bathroom (3)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (4)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Springfield
0.3 mi away
Comfort Suites
Comfort Suites
#1 of 14 in Springfield
4.5 of 5 stars 161 reviews
0.3 mi away
Holiday Inn Eugene - Springfield
0.2 mi away
Holiday Inn Express Springfield
Show Prices
Show Prices
Show Prices
0.3 mi away
Courtyard by Marriott Eugene Springfield
2.9 mi away
Holiday Inn Express Hotel & Suites Eugene
3.3 mi away
Hilton Eugene
Hilton Eugene
#9 of 33 in Eugene
3.5 of 5 stars 716 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay