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All 14 Springfield hotels

Hilton Garden Inn Eugene / Springfield

3.0 of 5 Hotel   |   3528 Gateway Street, Springfield, OR 97477
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92%
Ranked #2 of 14 hotels in Springfield
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Laconta D C Seattle, United States
  • Reviews (283)
  • Photos (39)
  • Amenities
  • Q&A
  • Room tips (36)
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283 people have reviewed this hotel

Traveler rating
    182
    80
    12
    5
    4
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92
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83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • German first
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English first
Seattle, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great location, clean and confortable rooms, excellent customer service. Nice restaurant in the hotel and lots of family restaurants and shopping facilities near by. Well worth the expence. Check in early and enjoy your stay.

Review collected in partnership with Hilton Garden Inn

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La Center, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

While up to Hilton standards in general, we found the bed to be extremely firm the first night. Upon investigation it was determined by maintenance that the inflation hose was pinched preventing other than the firmest setting.

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portland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

About five minutes from downtown Eugene with easy access. Hotel was very clean, staff more than courteous. Pool was very clean and well maintained. Internet and parking were free unlike many Hiltons. Was able to get a good deal online making this more affordable than the advertised rate.

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Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On Friday night June 20th 2014 we checked in around 9 30 pm. The restaurant was about to close so rather than take items to rm. We sat down to a meal. When we got to our rm around 11 pm my husband realized the toilet didn't work. He called down to the front desk to be told "I can't... More

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Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Jen S, Thank you for taking the time to write a review for our property. . We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I would very much like to speak to you to personally apologize for... More

Mountain View, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is bright, up to date, welcoming, very clean, with staff who were extremely kind, professional, and helpful. The beds were very comfortable, the breakfast was varied and delicious (something for everyone), and the lobby had plenty of room for our family to hang out together and chat. I would definitely stay here again.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Overall 10 out of 10! Excellent service, beautiful furnishings, personable staff. Easy drive to the University of Oregon. Felt like we were staying at a boutique hotel. Breakfast buffet was delicious and included made to order omelets. Coffee was available 24/7!

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El Sobrante, CA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was well-appointed, and even included two hand towels folded into ducklings, appropriate for graduation time at the University of Oregon! The hotel was at maximum capacity during ur stay. Our second shower did not have enough hot water to comfortably complete the process.

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seattle, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in the suite with our adult son for our daughter's graduation. We all had our privacy and spacious living and bathroom spaces. My son slept on a hideabed couch in the living room. He says it was not the worst hideabed he has ever slept on though not as nice as a real bed. Free... More

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San Mateo, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel staff really listened to me when I needed to change my reservation. I was very happy with the fact that I was able to cancel my second night. The hotel has a nice dining area and that is important because most of the restaurants around the hotel are chains. And the breakfast at the Hilton Garden was excellent.

Review collected in partnership with Hilton Garden Inn

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Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Souriez438, Thank you for taking the time to write a review for our property. I am glad that you had a great stay. We certainly hope to see you the next time you are in the area. Have a great day ! More

Top Contributor
51 reviews 51 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 7, 2014

Traveling and needed a hotel. Great stop. Located in convenient location to stores and restaurants. We missed it on the interstate so our GPS took us all around town and back. Beds were very comfortable. Check-in Staff was super helpful in suggestions and answering questions that we had. Keep up the Great Attitude and Support for your guests! Stayed one... More

Was this review helpful? Yes 1
Esmeralda H, Guest Relations Manager at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear souiez438, Thank you for providing your review of our hotel. Your feedback is very important to us and we appreciate that you have taking the time to share it. I am pleased that you enjoyed your stay at our hotel and that you were able to enjoy some of the many benefits of our location. Thank you for letting... More

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Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway Street, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Eugene / Springfield 3*
Reservation Options:
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39 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Springfield #2 Green Hotel in Springfield #2 Family Hotel in Springfield #2 Romantic Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Eugene/Springfield hotel in Oregon is located just off I-5, less than 8 minutes from the University of Oregon campus, Autzen Stadium and 10 miles from the Eugene Airport (EUG). We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries. The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:- Exquisitely designed guestrooms and suites, all with the Garden Sleep System® adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra® desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer - The Great American Grill® Restaurant and Bar features breakfast, dinner and evening room service - An indoor pool and spa - A well-equipped Precor® fitness center - 24-hour Pavilion Pantry® - Complimentary 24-hour business center offering computer, printer, fax and internet access - Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment - A professional and well equipped sales and catering staff ready to meet your group and meeting needs. ... more   less 
Number of rooms
149

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