I stay regularly at this hotel. They pick up at the airport and Amtrak station within minutes of arrival. From the desk people to housekeeping, maintinence and the manager the staff is very friendly and helpful. The continental breakfasts are the best of anyplace I have stayed. It is close to shopping and restaurants. The hotel is older but its... more

For me it was the service that set the Shilo apart from other properties. I had an important document that I needed to send and the staff there, specifically Sydney the GM, bent over backwards to help me out. That type of commitment to client satisfaction has become a lost art and was greatly appreciated. Thanks Shilo!! more

I have been staying at this hotel for business trips for over a year, and also stay at other Shilo hotels in WA and OR. The staff has always been helpful, professional. In the last few weeks they have been upgrading rooms with new looks. Yes this is one of the older hotels in the chain, and there is no... more

This hotel is way overpriced even at the coupon rate we used. Mold everywhere, hallways looked like they were never cleaned and are very dark. Front desk clerk was rude when we checked in at 9pm(Melody I believe her name was) and she wasnt even in uniform. Listened to cars on the freeway all night. Breakfast was a joke. more

My husband and I stay a night or two in the Eugene area about five times a year. We used to stay at the Best Western Grand Manor, but the price kept going up, the service kept going down, and the towels kept getting thinner and thinner. This time we tried the Shiloh Inn. Yes, this is definitely an older... more

We had the opportunity to stay at the Shilo Inn Eugene recently and were impressed with all the staff. They were friendly, professional and very receptive to our needs. The hotel is old but they are remodelling. We stay in one of the newly remodelled rooms and loved it. The outside looks a little run down but they told us... more