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Comfort Suites

Certificate of Excellence
2.5 of 5
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969 Kruse Way, Springfield, OR 97477
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Comfort Suites
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Ranked #1 of 14 Hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 weeks ago
Richard E Coos Bay, Oregon
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121 reviews from our community

Traveler rating
    88
    26
    5
    1
    1
See reviews for
38
24
4
32
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Coos Bay, Oregon
Top Contributor
123 reviews 123 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a very clean, fresh hotel. The staff is totally 5 star. Very friendly, helpful, and professional. The breakfast area is very clean and maintained as well. We were there, stayed the night, had to leave around 6am for a medical procedure, so we checked out. After the surgery, we had about 3 hours before we were to return... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for posting your review Richard! You did indeed remember Ashley's name correctly, she was the one that took such good care of you in breakfast while you were here. We are very proud of our staff and we always like to hear that they have made our guests happy, whether in big ways for with small... More 

Oregon
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The hotel is updated and clean, but it's the staff that really makes this a great place to stay. We were greeted warmly and staff showed an interest in what we were there for (a soccer tryout). They asked my daughter how she did and went out of their way to make sure we were comfortable. Breakfast is pretty good... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Hi Tina! Thank you for reviewing our hotel. We're glad all went well for the big try-out weekend; we hope your daughter made the team. We hope to see your family again! More 

The West
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

always a reliable hotel choice when we are on the road. Clean rooms, decent amenities and helpful staff. The 200 character minimum is a little irritating. Encourages fluffy reviews. Met a helpful guy in the hot tub who had some great Portland tips.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for reviewing. We are glad that Comfort Suites have been consistent throughout your travels and have become your "go to". We hope to see you again soon! More 

Sacramento, California
Contributor
16 reviews 16 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 31, 2014

Traveled to Oregon on Xmas day with my 14 y/o son. A little man trip while my son was on Xmas vacation. Went to Best Western next door first as I am a B/W fan. Guy at the counter was dry and not real friendly. OK I will try next door at this Comfort Inn. Was greeted by Erin. She... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

You have made my day! You have made Erin's whole week! I love to hear that the staff are going above and beyond. Thank you for taking the time to review and recognizing one of our wonderful staff. We appreciate your business. More 

1 review
5 of 5 stars Reviewed December 18, 2014

This is the third time I have had the pleasure to stay at this hotel.each time I stayed here I was welcomed back and made to feel very much at home. From the staff at the counter to the houskeeping staff this hotel employs top notch people. Every day I get back from work to I note from house keeper... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

It was great to see you again Mike! Thank you, as always, for all the kudos. It's great to have guests like you who make our job easy. Merry Christmas! More 

Provo, Utah
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 29, 2014

We have a son attending U of O & when we visit we prefer to stay here rather than a place in Eugene. The staff is extraordinary. Kari & Paul checked us in on Thanksgiving day. We remembered Paul from a previous stay & he is just as kind & helpful as before, as is Kari. We also recognized Lynda,... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for all the compliments! We love to see familiar faces and as Lynda says, we don't mind working the holidays because we still feel like we are with family, even when we are at the hotel. We hope to see more of our extended "family" this Christmas. More 

San Francisco
Top Contributor
110 reviews 110 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 23, 2014

Nice Suite ... With MicroWave and Mini-Fridge. Newly renovated. Clean. Nice staff. Stayed here in October and have booked to stay again for Thanksgiving ... For us it's a great location for staying and visiting family in Springfield.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Glad to have you here for Thanksgiving! Happy holidays and thank you for staying! More 

Estacada, Oregon
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 6, 2014

Staff was friendly and helpful, particularly housekeeping staff. Housekeeper left notes asking if there was anything I needed. Room was perfect for my weeklong stay. I did not have the breakfast so cannot offer any information.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for spending the week with us Grammy! I will make sure the housekeepers know you appreciated their notes. We look forward to having you visit us again. More 

Canberra, Australia
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 29, 2014

We chose this hotel for an overnight stop based on Trip Advisor reviews and were not expecting more than a clean place to rest up overnight. However the hotel was more than this. After our long drive, the hotel was easily accessible from the Interstate and on first impression very welcoming, we were warmly greeted and quickly checked in by... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for reviewing! We can see by your profile that you've been a lot a places and travel often. We are so glad to have provided a good value for you. Can't wait until your next visit! More 

Seattle, Washington, United States
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 18, 2014

Pulled in after several hours on the road coming from Sacramento. Chose Comfort Suites just for something different from the Best Western next door that we had stayed at the year before. What a great hotel. Doesn't look flashy in the lobby but don't let that put you off. Check in was easy, fresh cookies were nice touch. The room... More 

Was this review helpful? Yes 1
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for giving such a thorough review! You hit all the highlights of the room including the reading lights, the different pillows, the mini bar area, and all of our outlets! It is so nice to see that all these little touches are useful to guests. We're glad you enjoyed it here. We can't wait until your next stay;... More 

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