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All 14 Springfield hotels

Comfort Suites

2.5 of 5 Hotel   |   969 Kruse Way, Springfield, OR 97477
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92%
Ranked #1 of 14 hotels in Springfield
Certificate of Excellence 2013
A recent review
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84 people have reviewed this hotel

Traveler rating
    60
    18
    4
    1
    1
See reviews for
23
16
3
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

When we come to visit family we always stay here. Comfortable, clean rooms. The renovation is beautiful. Great breakfast and very friendly staff. The only down side was the lamps between the beds seemed to short out. The hoteloffered to put us in another room, but we didn't want to move all our stuff again. Thanks for making our visit... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2014

We chose this hotel based on the TripAdvisor rating. We stayed one night on our way south and another night while returning home to Canada. The first night we arrived late and the friendly clerk upgraded us to their best suite. All the desk clerks were very friendly. The rooms were clean, and the beds and pillows comfy. Breakfast was... More

Was this review helpful? Yes 1
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review! We love to hear about repeat customers.We truly appreciate your loyalty and your business and can't wait to see you again! More

Salem, Oregon
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 16, 2013

Called various Eugene/Springfield for a "nice" hotel based upon "tripadvisor" reviews. Why Comfort Suites Springfield, night clerk Paul was by far the friendliest and most helpful in obtaining a good room rate. We've found that our first contact speaks volumes when booking direct with the hotel. In this regard, you would be hard to find anyone better than Paul. Then... More

Was this review helpful? Yes 1
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for letting us know how your stay went! I am so glad to hear that Paul, Ryan, and Lynda made your visit relaxing and enjoyable. It is wonderful to hear that you had a great first impression with Paul on the phone and that we lived up to that with the rest of your stay. We hope to... More

The Dalles, Oregon
Contributor
14 reviews 14 reviews
5 hotel reviews
5 of 5 stars Reviewed December 15, 2013

We stayed here on 13 Dec. for a local gymnastics meet as it was recommended as the host hotel. The pricing offered was excellent, the desk manager was courteous and was willing to change our room location on request. The room location was very quiet, we never heard another guest the entire night. The overall appearance of the hotel was... More

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Kari P, General Manager at Comfort Suites, responded to this review

Thank you for reviewing the hotel! We are glad the early breakfast time got you up and out the door for your meet ready to start the day. We try to make sure when groups are coming to stay that we know what time your events begin, so that we can make sure no one leaves hungry. We look forward... More

La Center, Washington
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 11, 2013

OK, like most Comfort Suites, this one is very clean, the rooms are big, with very good quality beds, large flat screen TV's and good work spaces. But what sets this one aparts is they recognize as a LOYALTY MEMBER and make you feel very welcome. I stayed last night and was greated by Paul at the counter. He upgraded... More

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Kari P, General Manager at Comfort Suites, responded to this review

Thank you for the review! We LOVE our Choice Privlege Members. Our new winter promotion for extra bonus points just kicked off this week and we can't wait to help members earn extra points when they stay. Thanky you for continuing to stay with us every time you are in town! More

Central Point, Oregon
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 18, 2013

We return again and continue to find this a great place to stay while in the Springfield / Eugene area. The young man at the desk when we arrived (around 4pm) was super polite and helpful as well as the young night shift lady (around 6am). Rooms were very comfortable, and nice size for moving around. The breakfast in the... More

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Kari P, General Manager at Comfort Suites, responded to this review

Thanks for the review! I do agree with your tip that University of Oregon Duck Football can really make for a busy weekend here. However, Eugene/Springfield can be a pretty busy place any time and it never hurts to call ahead, even when there isn't a football game. We've been known to be full for everything from volleyball tournaments to... More

Bismarck, North Dakota
Top Contributor
58 reviews 58 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2013

I stayed here for 4 nights while on a business trip. Although I did not spend very much time in the room, it was really nice and clean. The front desk employees were very nice and helpful and caring even at 4 am. The beds were comfortable and the internet worked well. I would recommend to anyone.

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Kari P, General Manager at Comfort Suites, responded to this review

Wade, Thanks for reviewing the hotel. We love to hear that all was well with your stay. I have passed along your kind words to our overnight staff too--I sometimes think they are the unsung heros of the hotel, working when everyone else is asleep. I don't know if work will have you out our way again, but if you... More

Victoria, Canada
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 26, 2013 via mobile

Very pleasant stay. Spacious, clean, comfortable rooms in a good location with numerous eating establishments close at hand. I stayed with a small dog who was welcomed with a gift of cookies & plastic bags. There are good walking locations for him close by.

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Kari P, General Manager at Comfort Suites, responded to this review

Margaret, You and your four legged friend are always welcome here with us! We love to have well-behaved canine members of the family visit us when their people come to stay. We hope to see you both again soon. More

Mount Vernon, Washington
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 25, 2013

Stayed here for business and was very satisfied with my stay. First of all the hotel is located conveniently close to all sorts of restaurants. Easy access to the Beltline and I-5 freeways. The room itself was huge. My particular room has two queen beds a sofa and table. Very spacious. Fridge and microwave also included in room. Wi-fi worked... More

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Kari P, General Manager at Comfort Suites, responded to this review

Another fan of our beds! Our mattresses are pillow-top Sealys and we have many guests who are very fond of them. Thank for your review of our hotel; we always appreciate guest feedback. We'll see you on your next trip to Springfield! More

Tomales, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 24, 2013

We stayed "free" based on frequent-patron credits, so we can't evaluate Comfort Suites of Springfield on a value basis. However, I'd say this hotel met our expectations in all major respects. Comfortable, convenient (for our business, anyway) but not fancy.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for your loyalty to Choice Privleges, we love it when members stay with our hotel. While it is always nice to meet expectations, we hope we have a chance for you to stay again so we can work on exceeding them. While we may not be fancy, our hotel is renovating in the first quarter of 2014 and... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Address: 969 Kruse Way, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Springfield
#2 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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