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Comfort Suites

Certificate of Excellence
2.5 of 5
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969 Kruse Way, Springfield, OR 97477
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Ranked #1 of 14 Hotels in Springfield
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Diamondfish Columbus, Ohio
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • French first
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  • All months
    (131)
  • Mar-May only
    (23)
  • Jun-Aug only
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  • Sep-Nov only
    (39)
  • Dec-Feb only
    (18)
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Columbus, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were recently on a 10 day multi stop vacation and stayed here mid-July. Overall we couldn't have asked for a better stay. Selena and Kristen at the front desk were awesome to start the experience. Our 2 bedroom King suite was a nice break from the kids. During the evening the kids loved the pool while we exercised in... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

We are glad you got to use so many of our amenities while you were here! It sounds like your family tried everything from the fitness center and pool to breakfast and laundry. It's nice to know that we had everything you needed on your trip. While we upgraded our internet in January, we are already looking into the next... More 

Houston, Texas
5 of 5 stars Reviewed 1 week ago

My family stayed in this hotel for 3 nights. We were (including all my children) presently surprised by the quality of this hotel. The hotel was renovated and the lobby, cafe, and room were super clean and nicely furnished. On top of that, the staff from front desk, restaurant, housekeeping and everybody else that we met were super nice and... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for the review Rick! We love hearing from the guests we have gotten to know while they were here. We really appreciate you taking a minute to let the Trip Advisor community know how your stay went. We hope the rest of your travels this summer are great as well! More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Comfort suites eugene is a wonderf place to stay. Very clean and exceptional service. We always hate to leave but wil defianetly be back in the near future when we come visit our kids often. Would love to see an adult swim time for the pool though. Otherwise a 101% rating 😊

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank for reviewing our hotel! We are so glad that we have found another traveler to bring into our Comfort Suites family and that you will be visiting often. We'll work on better enforcing the quiet hour in the pool from 10:00pm to 11:00pm daily which is supposed to be for adults only. We appreciate your comments so that we... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed in room 110 which was a palace! Beautiful room with two stuff chairs, couch, office table, microwave oven, frig, coffee maker, flat screen TV, bed side goose neck lighting and more outlets than you could shake a stick at. The room was spotless and felt like brand new. The desk clerks were the friendliest we have ever encountered.... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

John, your great comments made the staff's day this morning in our meeting to start the day! We are always glad to hear that our rooms met all your needs and you enjoyed your stay. We love hearing feedback from our guests and we appreciate your business. Enjoy the rest of your summer! More 

Oregon City, Oregon
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This a brand new hotel in the Eugene/Springfield area. It is very convenience to both Lane Community College and the U of O campus. I was traveling with a group that was meeting at LCC. The hotel gave us a very favorable rate and treated all of us well, even though we created a lot of commotion as we were... More 

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Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for your review, Anne! We can't wait to host you again. Enjoy the rest of your summer! More 

Eugene, Oregon
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The staff are friendly, the breakfast was good, and the rooms were clean and quiet. Depending on peak times prices will fluctuate, but this place was worth the stay. If I had to go back to Springfield this would be the place I would stay at again.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for the review Richard! It's true, we do have some very busy times of year when prices go up, but we always try to make sure that we provide an excellent stay for each of our guests every time they travel. We are glad that if you're around this neck of the woods again you'll stop in. Hope your... More 

Sacramento, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Its right next to a big bank of tesla electric car chargers. Perfect location for tesla drivers driving up Hwy-5 as an overnight stay place. That why we stay! Stayed here several times because of the charger stations. Very comfortable hotel. Good beds. Really GREAT , well trained, friendly staff. Breakfast is kinda average/poor.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

We're so glad we were such a convenient stop for you! Thank you for taking a minute to let the TripAdvisor community know about our neighborhood Tesla station. We are right next door to the Tesla station and about two blocks from an EV charger as well. We feel like this is a great location because it's convenient to not... More 

San Antonio, Texas
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 12, 2015

Typical Comfort Suites hotel. Clean, indoor pool, coffee in the lobby. Breakfast in the morning. Easy to get to from I-5. McDonalds next door. No complaints for a quick overnight. Near restaurants and gas stations.

Was this review helpful? Yes 1
Kari P, General Manager at Comfort Suites, responded to this review

We're glad you enjoyed your stay and we'll work hard to make next time a little better than "typical" while you are here. We certainly hope that you enjoy the rest of your road trip in your '64 Plymouth! Drive safe and enjoy the open road! More 

Seattle, WA
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed May 4, 2015

We stayed here one night but would have been pleased to stay longer. The location was ideal with a top-rated brew pub across the street, Starbucks a block away (I'm from Seattle so forgive me if you're a Peets fan though I like them too!) and a gas station close by. Friendly? You bet! Clean? Yup! Our room had a... More 

Was this review helpful? Yes 1
Kari P, General Manager at Comfort Suites, responded to this review

What nice things to hear about our hotel and staff! Thank you for taking the time to recognize one of our staff for doing a great job; we will make sure Ashley sees you comments. We are glad the location and amenities worked out for you and will take your suggestions into account as we head into the summer season.... More 

Everett, Washington
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 1, 2015

Salena checked us in and was so sweet and friendly. Our room was large and clean. The bathroom was a little on the small side. The bed was very comfortable and I slept like a log. I appreciate the reading lights next to bed so that others are not disturbed by late night reading. The breakfast was typical and the... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for reviewing--Salena is one of our newesr team members and we think she does a great job and fits right in! We appreciate you staying with us and trying us out. We'll look forward to your next visit! More 

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