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Comfort Suites

Certificate of Excellence
2.5 of 5
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969 Kruse Way, Springfield, OR 97477
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Comfort Suites
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Ranked #1 of 14 Hotels in Springfield
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
highflight San Antonio, Texas
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124 reviews from our community

Traveler rating
    90
    26
    6
    1
    1
See reviews for
38
27
4
32
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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San Antonio, Texas
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Typical Comfort Suites hotel. Clean, indoor pool, coffee in the lobby. Breakfast in the morning. Easy to get to from I-5. McDonalds next door. No complaints for a quick overnight. Near restaurants and gas stations.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

We're glad you enjoyed your stay and we'll work hard to make next time a little better than "typical" while you are here. We certainly hope that you enjoy the rest of your road trip in your '64 Plymouth! Drive safe and enjoy the open road! More 

Seattle, WA
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here one night but would have been pleased to stay longer. The location was ideal with a top-rated brew pub across the street, Starbucks a block away (I'm from Seattle so forgive me if you're a Peets fan though I like them too!) and a gas station close by. Friendly? You bet! Clean? Yup! Our room had a... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

What nice things to hear about our hotel and staff! Thank you for taking the time to recognize one of our staff for doing a great job; we will make sure Ashley sees you comments. We are glad the location and amenities worked out for you and will take your suggestions into account as we head into the summer season.... More 

Everett, Washington
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Salena checked us in and was so sweet and friendly. Our room was large and clean. The bathroom was a little on the small side. The bed was very comfortable and I slept like a log. I appreciate the reading lights next to bed so that others are not disturbed by late night reading. The breakfast was typical and the... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for reviewing--Salena is one of our newesr team members and we think she does a great job and fits right in! We appreciate you staying with us and trying us out. We'll look forward to your next visit! More 

Coos Bay, Oregon
Top Contributor
126 reviews 126 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed March 24, 2015

This is a very clean, fresh hotel. The staff is totally 5 star. Very friendly, helpful, and professional. The breakfast area is very clean and maintained as well. We were there, stayed the night, had to leave around 6am for a medical procedure, so we checked out. After the surgery, we had about 3 hours before we were to return... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for posting your review Richard! You did indeed remember Ashley's name correctly, she was the one that took such good care of you in breakfast while you were here. We are very proud of our staff and we always like to hear that they have made our guests happy, whether in big ways for with small... More 

Oregon
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

The hotel is updated and clean, but it's the staff that really makes this a great place to stay. We were greeted warmly and staff showed an interest in what we were there for (a soccer tryout). They asked my daughter how she did and went out of their way to make sure we were comfortable. Breakfast is pretty good... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Hi Tina! Thank you for reviewing our hotel. We're glad all went well for the big try-out weekend; we hope your daughter made the team. We hope to see your family again! More 

The West
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

always a reliable hotel choice when we are on the road. Clean rooms, decent amenities and helpful staff. The 200 character minimum is a little irritating. Encourages fluffy reviews. Met a helpful guy in the hot tub who had some great Portland tips.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for reviewing. We are glad that Comfort Suites have been consistent throughout your travels and have become your "go to". We hope to see you again soon! More 

Sacramento, California
Contributor
18 reviews 18 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 31, 2014

Traveled to Oregon on Xmas day with my 14 y/o son. A little man trip while my son was on Xmas vacation. Went to Best Western next door first as I am a B/W fan. Guy at the counter was dry and not real friendly. OK I will try next door at this Comfort Inn. Was greeted by Erin. She... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

You have made my day! You have made Erin's whole week! I love to hear that the staff are going above and beyond. Thank you for taking the time to review and recognizing one of our wonderful staff. We appreciate your business. More 

1 review
5 of 5 stars Reviewed December 18, 2014

This is the third time I have had the pleasure to stay at this hotel.each time I stayed here I was welcomed back and made to feel very much at home. From the staff at the counter to the houskeeping staff this hotel employs top notch people. Every day I get back from work to I note from house keeper... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

It was great to see you again Mike! Thank you, as always, for all the kudos. It's great to have guests like you who make our job easy. Merry Christmas! More 

Provo, Utah
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 29, 2014

We have a son attending U of O & when we visit we prefer to stay here rather than a place in Eugene. The staff is extraordinary. Kari & Paul checked us in on Thanksgiving day. We remembered Paul from a previous stay & he is just as kind & helpful as before, as is Kari. We also recognized Lynda,... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for all the compliments! We love to see familiar faces and as Lynda says, we don't mind working the holidays because we still feel like we are with family, even when we are at the hotel. We hope to see more of our extended "family" this Christmas. More 

San Francisco
Top Contributor
127 reviews 127 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 23, 2014

Nice Suite ... With MicroWave and Mini-Fridge. Newly renovated. Clean. Nice staff. Stayed here in October and have booked to stay again for Thanksgiving ... For us it's a great location for staying and visiting family in Springfield.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Glad to have you here for Thanksgiving! Happy holidays and thank you for staying! More 

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