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Comfort Suites

Certificate of Excellence
2.5 of 5
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969 Kruse Way, Springfield, OR 97477
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1 room 1 adult
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Comfort Suites
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161 Reviews from our TripAdvisor Community

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Stayton, Oregon
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is the second time we have stayed here while our granddaughter competed in a swim event and both times we have been impressed by the way the staff have taken service to a new level. From the front desk staff to housekeeping, and the hostess in the breakfast room, all have been very helpful and accommodating. Each time I... More 

Helpful?
Thank Stayton_OregonNana56
Franziska W, Manager at Comfort Suites, responded to this review

Thank you so much for staying with us this past weekend! We are so glad that this was your second stay with us, and we really appreciate your reoccurring business. It is great to hear that you found our customer service to be exceptional throughout the hotel staff. We are so lucky to have such an amazing team working with... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at hotels around the country for business, but never have I found a hotel where the staff was so exceptional. Starting with the person who answered the phone and took my reservation for a room for 2 adults and three children and a Pug, who was so friendly and helpful, to the kitchen lady who manned the... More 

Helpful?
Thank Candy H
Franziska W, Manager at Comfort Suites, responded to this review

Candy- thank you so much for taking the time to to share your comments about your recent stay with us! It is so great to hear that from the moment you had contact with our hotel, that it was amazing. We take great pride in providing exceptional service, and it is great to hear that this was apparent throughout your... More 

Lafayette, Oregon, United States
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Modern property. Very clean and well kept. Location is perfect, easy on/off freeway. Very close to shopping. Right across the street from an excellent brew pub, Hop Valley. Staff is very good, attentive and polite! Breakfast was fine..would like to have seen potatoes with the hot food, but that's a very minor thing. One of the best I've stayed at... More 

Helpful?
Thank Kyle H
Franziska W, Manager at Comfort Suites, responded to this review

Thank you Kyle, for taking the time to share your comments about your stay with us! We are thrilled to hear that you found our location so convenient, and that our staff was attentive and polite. We are grateful to have such an amazing team working with us, and we will be sure to share your kind words with the... More 

Seattle, Washington
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spend 6 night there last December and the room was clean, staff was helpful and the complimentary breakfast was edible and worked for our schedule. Parking is free, of course, and the washer/dryer is available for a small fee. The small pool is ok but the hot tub is set at the right temperature.

Helpful?
Thank Larry022
Franziska W, Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to write a review Larry! We are glad to hear that you found our hotel so accommodating, and that you enjoyed the breakfast, pool and hot tub. It is always great to hear that you found our staff helpful. We are lucky to have such a wonderful team, and we have shared... More 

Nanaimo, Canada
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything was great with this hotel. Not sure how old it is, but everything looks new or newly renovated. There was even carpeting in the stairwell. The suite was huge. Everything was spotless. The bedding seemed new and bed quite comfortable but I prefer a softer mattress. There was a fridge with freezer and microwave. The breakfast was plentiful and... More 

Helpful?
Thank smwinc4
Franziska W, Manager at Comfort Suites, responded to this review

Thank you so much for your stay! Our Comfort Suites was recently renovated in 2014, so it is wonderful to hear that you enjoyed the large clean suite, the many room amenities, and the breakfast selection. We appreciate you taking the time to write a review, and we look forward to your next stay with us! More 

The Dalles, Oregon
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 23, 2015

We visit Eugene at least a couple times a year and have stayed at several different hotels. During the last three years there's only one place that we find ourselves going back to - Comfort Suites. The hotel as well as the rooms are spacious and clean. The complimentary breakfast is always ready on-time and Lynda who manages it makes... More 

Helpful?
Thank YinzGuy
Kari P, General Manager at Comfort Suites, responded to this review

Thank you! It's gratifying to hear that we are consistently meeting your expectations each time you visit. It is important to us that we continuously provide high levels of customer service, hotel cleanliness and of - course breakfast timeliness! Thank you for your kind comments about Lynda - she has been a rock in our breakfast room over the past... More 

Oroville, California
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 12, 2015

Our hotel chain of choice is Comfort Suites. They nearly always are clean, modern and welcoming. This one was superb, really wonderful. Large room; it seemed larger than the usual. Almost felt like an apartment. Staff was very friendly and place was quiet. We were passing through on our way to WA; in WA we stayed at a Best Western... More 

Helpful?
1 Thank Ron S
Kari P, General Manager at Comfort Suites, responded to this review

Dear Ron S, I wanted to take a moment to say thank you for choosing to stay with Comfort Suites. There are many options to choose from out there and we truly appreciate your business! Thank you for your wonderful review of our property! I am glad to hear that you were please with our extra large suites and friendly... More 

Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

Stayed here when I had a funeral to go to it was really nice the staff was wonderful and the rooms were great very clean and welcoming. Would stay here again. It's worth the travel rake a camera for the scenery

Helpful?
Thank Lacey T
Kari P, General Manager at Comfort Suites, responded to this review

Lacey, Thank you for your kind review! I am sorry to hear about the funeral you were here to attend - but very happy that your hotel stay was enjoyable. Please come see us again if you are visiting the area! Thank you again for your review! More 

Astoria, Oregon
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

On our way home for Christmas. After two long days of driving CS was a welcome sight. Large king room, high ceiling, great shower, comfy bed. Hard to get air adjusted for cool without being cold/ warm. Nice breakfast selections. Good coffee. Staff was very up and smiling.

Helpful?
Thank Angelfish50
Kari P, General Manager at Comfort Suites, responded to this review

I am glad you found our Comfort Suites hotel to be just what you were needing after two long days of driving. It sounds like you were well rested and prepared for the rest of the trip to get home for Christmas! Here's to wishing you and your family a wonderful Christmas and peace, prosperity and joy in the new... More 

Roseburg, Oregon
Level Contributor
141 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

My father is in a wheelchair so we needed to use the room designed for those in a chair. We arrived and were quickly checked in. The staff behind the desk were very friendly and helpful. The room was very clean and updated. There were lamps between the beds with extra flexible book reading lights plus all the standard amenities... More 

Helpful?
Thank WorldTrvlr13
Kari P, General Manager at Comfort Suites, responded to this review

I am happy to hear the wheelchair accessible room was just what you needed and that you were pleased with all of our extra amenities. Thank you so much for taking the time to rate and review our hotel! We appreciate you choosing to stay with us and hope to see you again soon! More 

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