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All 14 Springfield hotels

Comfort Suites

2.5 of 5 Hotel   |   969 Kruse Way, Springfield, OR 97477
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Ranked #1 of 14 Hotels in Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 9, 2015
FriedaWest The West
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119 reviews from our community

Traveler rating
    87
    25
    5
    1
    1
See reviews for
37
23
4
32
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The West
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

always a reliable hotel choice when we are on the road. Clean rooms, decent amenities and helpful staff. The 200 character minimum is a little irritating. Encourages fluffy reviews. Met a helpful guy in the hot tub who had some great Portland tips.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for reviewing. We are glad that Comfort Suites have been consistent throughout your travels and have become your "go to". We hope to see you again soon! More 

Sacramento, California
Contributor
16 reviews 16 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 31, 2014

Traveled to Oregon on Xmas day with my 14 y/o son. A little man trip while my son was on Xmas vacation. Went to Best Western next door first as I am a B/W fan. Guy at the counter was dry and not real friendly. OK I will try next door at this Comfort Inn. Was greeted by Erin. She... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

You have made my day! You have made Erin's whole week! I love to hear that the staff are going above and beyond. Thank you for taking the time to review and recognizing one of our wonderful staff. We appreciate your business. More 

1 review
5 of 5 stars Reviewed December 18, 2014

This is the third time I have had the pleasure to stay at this hotel.each time I stayed here I was welcomed back and made to feel very much at home. From the staff at the counter to the houskeeping staff this hotel employs top notch people. Every day I get back from work to I note from house keeper... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

It was great to see you again Mike! Thank you, as always, for all the kudos. It's great to have guests like you who make our job easy. Merry Christmas! More 

Provo, Utah
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 29, 2014

We have a son attending U of O & when we visit we prefer to stay here rather than a place in Eugene. The staff is extraordinary. Kari & Paul checked us in on Thanksgiving day. We remembered Paul from a previous stay & he is just as kind & helpful as before, as is Kari. We also recognized Lynda,... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for all the compliments! We love to see familiar faces and as Lynda says, we don't mind working the holidays because we still feel like we are with family, even when we are at the hotel. We hope to see more of our extended "family" this Christmas. More 

San Francisco
Top Contributor
99 reviews 99 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 23, 2014

Nice Suite ... With MicroWave and Mini-Fridge. Newly renovated. Clean. Nice staff. Stayed here in October and have booked to stay again for Thanksgiving ... For us it's a great location for staying and visiting family in Springfield.

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Kari P, General Manager at Comfort Suites, responded to this review

Glad to have you here for Thanksgiving! Happy holidays and thank you for staying! More 

Estacada, Oregon
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 6, 2014

Staff was friendly and helpful, particularly housekeeping staff. Housekeeper left notes asking if there was anything I needed. Room was perfect for my weeklong stay. I did not have the breakfast so cannot offer any information.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for spending the week with us Grammy! I will make sure the housekeepers know you appreciated their notes. We look forward to having you visit us again. More 

Canberra, Australia
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 29, 2014

We chose this hotel for an overnight stop based on Trip Advisor reviews and were not expecting more than a clean place to rest up overnight. However the hotel was more than this. After our long drive, the hotel was easily accessible from the Interstate and on first impression very welcoming, we were warmly greeted and quickly checked in by... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for reviewing! We can see by your profile that you've been a lot a places and travel often. We are so glad to have provided a good value for you. Can't wait until your next visit! More 

Seattle, Washington, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 18, 2014

Pulled in after several hours on the road coming from Sacramento. Chose Comfort Suites just for something different from the Best Western next door that we had stayed at the year before. What a great hotel. Doesn't look flashy in the lobby but don't let that put you off. Check in was easy, fresh cookies were nice touch. The room... More 

Was this review helpful? Yes 1
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for giving such a thorough review! You hit all the highlights of the room including the reading lights, the different pillows, the mini bar area, and all of our outlets! It is so nice to see that all these little touches are useful to guests. We're glad you enjoyed it here. We can't wait until your next stay;... More 

Oregon Coast, Oregon
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 30, 2014

From the moment I checked in I was treated like an honored guest as well as a friend. I stayed here from Sunday through Thursday for some training with my company and everything was excellent from the staff to the rooms to the meeting rooms. Everyone here knows how to treat a guest and seems very happy to do so.... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for all your kind words! Our guests mean lot to us here and we love to hear that we are a "ten star hotel" to you. (That made us smile this morning in our meeting when we read our newest reviews.) We hope to see you again! More 

Tucson
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2014

What a pleasant surprise! This hotel is modern, clean, and WELL MANAGED with a great deal of customer service. On a recent road trip, we chose this Comfort suites from the Choice Privileges website. I have stayed at MANY Comfort Inns and others of the Choice Hotel chain. This one is the best to date. A great place to sleep... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Your review is wonderful to hear. Thank you for trying us out and giving us a chance to earn your business. We're glad you enjoyed your stay and got a good night's rest! More 

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Additional Information about Comfort Suites

Address: 969 Kruse Way, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 77
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#1 Family Hotel in Springfield
#2 Romantic Hotel in Springfield
#3 Business Hotel in Springfield

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