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Comfort Suites

Certificate of Excellence
2.5 of 5
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969 Kruse Way, Springfield, OR 97477
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Comfort Suites
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Ranked #1 of 14 Hotels in Springfield
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Anne71148 Oregon City, Oregon
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127 Reviews from our TripAdvisor Community

Traveler rating
    92
    27
    6
    1
    1
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38
28
4
34
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (127)
  • Mar-May only
    (23)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (18)
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Oregon City, Oregon
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

This a brand new hotel in the Eugene/Springfield area. It is very convenience to both Lane Community College and the U of O campus. I was traveling with a group that was meeting at LCC. The hotel gave us a very favorable rate and treated all of us well, even though we created a lot of commotion as we were... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for your review, Anne! We can't wait to host you again. Enjoy the rest of your summer! More 

Eugene, Oregon
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are friendly, the breakfast was good, and the rooms were clean and quiet. Depending on peak times prices will fluctuate, but this place was worth the stay. If I had to go back to Springfield this would be the place I would stay at again.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for the review Richard! It's true, we do have some very busy times of year when prices go up, but we always try to make sure that we provide an excellent stay for each of our guests every time they travel. We are glad that if you're around this neck of the woods again you'll stop in. Hope your... More 

Sacramento, California
Level Contributor
11 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

Its right next to a big bank of tesla electric car chargers. Perfect location for tesla drivers driving up Hwy-5 as an overnight stay place. That why we stay! Stayed here several times because of the charger stations. Very comfortable hotel. Good beds. Really GREAT , well trained, friendly staff. Breakfast is kinda average/poor.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

We're so glad we were such a convenient stop for you! Thank you for taking a minute to let the TripAdvisor community know about our neighborhood Tesla station. We are right next door to the Tesla station and about two blocks from an EV charger as well. We feel like this is a great location because it's convenient to not... More 

San Antonio, Texas
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 12, 2015

Typical Comfort Suites hotel. Clean, indoor pool, coffee in the lobby. Breakfast in the morning. Easy to get to from I-5. McDonalds next door. No complaints for a quick overnight. Near restaurants and gas stations.

Was this review helpful? Yes 1
Kari P, General Manager at Comfort Suites, responded to this review

We're glad you enjoyed your stay and we'll work hard to make next time a little better than "typical" while you are here. We certainly hope that you enjoy the rest of your road trip in your '64 Plymouth! Drive safe and enjoy the open road! More 

Seattle, WA
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 4, 2015

We stayed here one night but would have been pleased to stay longer. The location was ideal with a top-rated brew pub across the street, Starbucks a block away (I'm from Seattle so forgive me if you're a Peets fan though I like them too!) and a gas station close by. Friendly? You bet! Clean? Yup! Our room had a... More 

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Kari P, General Manager at Comfort Suites, responded to this review

What nice things to hear about our hotel and staff! Thank you for taking the time to recognize one of our staff for doing a great job; we will make sure Ashley sees you comments. We are glad the location and amenities worked out for you and will take your suggestions into account as we head into the summer season.... More 

Everett, Washington
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 1, 2015

Salena checked us in and was so sweet and friendly. Our room was large and clean. The bathroom was a little on the small side. The bed was very comfortable and I slept like a log. I appreciate the reading lights next to bed so that others are not disturbed by late night reading. The breakfast was typical and the... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for reviewing--Salena is one of our newesr team members and we think she does a great job and fits right in! We appreciate you staying with us and trying us out. We'll look forward to your next visit! More 

Coos Bay, Oregon
Level Contributor
132 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed March 24, 2015

This is a very clean, fresh hotel. The staff is totally 5 star. Very friendly, helpful, and professional. The breakfast area is very clean and maintained as well. We were there, stayed the night, had to leave around 6am for a medical procedure, so we checked out. After the surgery, we had about 3 hours before we were to return... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for posting your review Richard! You did indeed remember Ashley's name correctly, she was the one that took such good care of you in breakfast while you were here. We are very proud of our staff and we always like to hear that they have made our guests happy, whether in big ways for with small... More 

Oregon
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 24, 2015

The hotel is updated and clean, but it's the staff that really makes this a great place to stay. We were greeted warmly and staff showed an interest in what we were there for (a soccer tryout). They asked my daughter how she did and went out of their way to make sure we were comfortable. Breakfast is pretty good... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Hi Tina! Thank you for reviewing our hotel. We're glad all went well for the big try-out weekend; we hope your daughter made the team. We hope to see your family again! More 

The West
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

always a reliable hotel choice when we are on the road. Clean rooms, decent amenities and helpful staff. The 200 character minimum is a little irritating. Encourages fluffy reviews. Met a helpful guy in the hot tub who had some great Portland tips.

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for reviewing. We are glad that Comfort Suites have been consistent throughout your travels and have become your "go to". We hope to see you again soon! More 

Sacramento, California
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 31, 2014

Traveled to Oregon on Xmas day with my 14 y/o son. A little man trip while my son was on Xmas vacation. Went to Best Western next door first as I am a B/W fan. Guy at the counter was dry and not real friendly. OK I will try next door at this Comfort Inn. Was greeted by Erin. She... More 

Was this review helpful? Yes
Kari P, General Manager at Comfort Suites, responded to this review

You have made my day! You have made Erin's whole week! I love to hear that the staff are going above and beyond. Thank you for taking the time to review and recognizing one of our wonderful staff. We appreciate your business. More 

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