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Comfort Suites

Certificate of Excellence
2.5 of 5
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969 Kruse Way, Springfield, OR 97477
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Comfort Suites
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Ranked #1 of 14 Hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SoundviewWest Seattle, WA
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123 reviews from our community

Traveler rating
    90
    26
    5
    1
    1
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38
26
4
32
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, WA
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here one night but would have been pleased to stay longer. The location was ideal with a top-rated brew pub across the street, Starbucks a block away (I'm from Seattle so forgive me if you're a Peets fan though I like them too!) and a gas station close by. Friendly? You bet! Clean? Yup! Our room had a... More 

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Everett, Washington
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Salena checked us in and was so sweet and friendly. Our room was large and clean. The bathroom was a little on the small side. The bed was very comfortable and I slept like a log. I appreciate the reading lights next to bed so that others are not disturbed by late night reading. The breakfast was typical and the... More 

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Coos Bay, Oregon
Top Contributor
124 reviews 124 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 24, 2015

This is a very clean, fresh hotel. The staff is totally 5 star. Very friendly, helpful, and professional. The breakfast area is very clean and maintained as well. We were there, stayed the night, had to leave around 6am for a medical procedure, so we checked out. After the surgery, we had about 3 hours before we were to return... More 

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Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for posting your review Richard! You did indeed remember Ashley's name correctly, she was the one that took such good care of you in breakfast while you were here. We are very proud of our staff and we always like to hear that they have made our guests happy, whether in big ways for with small... More 

Oregon
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

The hotel is updated and clean, but it's the staff that really makes this a great place to stay. We were greeted warmly and staff showed an interest in what we were there for (a soccer tryout). They asked my daughter how she did and went out of their way to make sure we were comfortable. Breakfast is pretty good... More 

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Kari P, General Manager at Comfort Suites, responded to this review

Hi Tina! Thank you for reviewing our hotel. We're glad all went well for the big try-out weekend; we hope your daughter made the team. We hope to see your family again! More 

The West
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

always a reliable hotel choice when we are on the road. Clean rooms, decent amenities and helpful staff. The 200 character minimum is a little irritating. Encourages fluffy reviews. Met a helpful guy in the hot tub who had some great Portland tips.

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Kari P, General Manager at Comfort Suites, responded to this review

Thank you for reviewing. We are glad that Comfort Suites have been consistent throughout your travels and have become your "go to". We hope to see you again soon! More 

Sacramento, California
Contributor
16 reviews 16 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 31, 2014

Traveled to Oregon on Xmas day with my 14 y/o son. A little man trip while my son was on Xmas vacation. Went to Best Western next door first as I am a B/W fan. Guy at the counter was dry and not real friendly. OK I will try next door at this Comfort Inn. Was greeted by Erin. She... More 

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Kari P, General Manager at Comfort Suites, responded to this review

You have made my day! You have made Erin's whole week! I love to hear that the staff are going above and beyond. Thank you for taking the time to review and recognizing one of our wonderful staff. We appreciate your business. More 

1 review
5 of 5 stars Reviewed December 18, 2014

This is the third time I have had the pleasure to stay at this hotel.each time I stayed here I was welcomed back and made to feel very much at home. From the staff at the counter to the houskeeping staff this hotel employs top notch people. Every day I get back from work to I note from house keeper... More 

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Kari P, General Manager at Comfort Suites, responded to this review

It was great to see you again Mike! Thank you, as always, for all the kudos. It's great to have guests like you who make our job easy. Merry Christmas! More 

Provo, Utah
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 29, 2014

We have a son attending U of O & when we visit we prefer to stay here rather than a place in Eugene. The staff is extraordinary. Kari & Paul checked us in on Thanksgiving day. We remembered Paul from a previous stay & he is just as kind & helpful as before, as is Kari. We also recognized Lynda,... More 

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Kari P, General Manager at Comfort Suites, responded to this review

Thank you for all the compliments! We love to see familiar faces and as Lynda says, we don't mind working the holidays because we still feel like we are with family, even when we are at the hotel. We hope to see more of our extended "family" this Christmas. More 

San Francisco
Top Contributor
114 reviews 114 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 23, 2014

Nice Suite ... With MicroWave and Mini-Fridge. Newly renovated. Clean. Nice staff. Stayed here in October and have booked to stay again for Thanksgiving ... For us it's a great location for staying and visiting family in Springfield.

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Kari P, General Manager at Comfort Suites, responded to this review

Glad to have you here for Thanksgiving! Happy holidays and thank you for staying! More 

Estacada, Oregon
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 6, 2014

Staff was friendly and helpful, particularly housekeeping staff. Housekeeper left notes asking if there was anything I needed. Room was perfect for my weeklong stay. I did not have the breakfast so cannot offer any information.

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Kari P, General Manager at Comfort Suites, responded to this review

Thanks for spending the week with us Grammy! I will make sure the housekeepers know you appreciated their notes. We look forward to having you visit us again. More 

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