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BEST WESTERN Ponderosa Lodge

Certificate of Excellence
2.5 of 5
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500 Highway 20 West, Sisters, OR 97759
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1 room 1 adult
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BEST WESTERN Ponderosa Lodge
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512 Reviews from our TripAdvisor Community

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are clean and comfortable. We got a double queen and there was a comfy chair to relax in. The breakfast in the morning had a ton to choose from! Waffles, biscuits and gravy, burritos and omelets and even the fixings for yogurt parfaits.

Helpful?
Thank Sjcummings111
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Sjcummings111: How nice of you to leave such a glowing report after your recent visit! We are so glad to hear that you enjoyed your stay in one of our Lodgepole rooms with 2 Queen beds. And to hear that you found the breakfast selections to your liking is a bonus! Thank you for taking the time to complete... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

The Ponderosa is a very nice property with a Llama corral. Rooms were large and very nice. Ours had a Jacuzzi tub for two with a panel that opened to the living room area or could be closed off. Breakfast was good with easy access and seating. At the edge of town with easy access to the shops and stores.

Review collected in partnership with Best Western

Helpful?
Thank Z244KUroberth
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Z244KUroberth - Thank you for writing up a nice report for future guests to use when considering a visit to our property. The one bedroom, Ponderosa Suite, which you enjoyed is a favorite of many of our guests. Larger than our standard Lodgepole rooms and with many extra features and amenities, it gives a sense of luxury and spaciousness... More 

Eugene, Oregon
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had two rooms. At first the keys wouldn't work for one of our rooms and we had to go back to the office twice about that. Which was a drive not an easy walk. One of our rooms was an upgrade room with a jetted tub and a king bed which was nice. The fireplace was cozy although it... More 

Helpful?
Thank MegLoves2Travel
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear MegLoves2Travel - Thank you for your detailed notes regarding your recent stay with us over the holidays. I remember the challenge we had with that one door lock which decided not to be very cooperative! I was the one who assisted you and changed the rooms for the kids, so I'm glad that was satisfactory for them when they... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2016

We have always loved this motel and recommended it to others, but our last two visits suggest both the staff and the rooms are getting tired. On this visit, the young man at the front desk appeared tired and unsmiling, and the room was in need of several repairs, the major one being the bathroom door wouldn't close completely. If... More 

Helpful?
Thank davidjoycee
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Robert A - Thank you so much for your hearty endorsement of the Breakfast which we provide for our guests! Its great to know that we're on the mark with our offerings and that you enjoyed them so much. We'll keep working to maintain and improve our breakfast selections where we can so that future guests will enjoy them... More 

Sisters, United States
1 review
5 of 5 stars Reviewed January 3, 2016

The continental breakfast included with the room charge is awesome. Waffles, breakfast burritos and tacos, cereal, biscuits and gravy are just a few of the items offered. It's all "help yourself" but well worth it.....and you can take it all back to your room if you don't want to mingle with other guests.....

Review collected in partnership with Best Western

Helpful?
Thank Robert A
Keizer, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 29, 2015

We have stayed at this hotel many times and always have a lovely time. The rooms are clean and quiet. The staff is helpful and pleasant. Its close to town, shops and skiing. We will continue to return often.

Review collected in partnership with Best Western

Helpful?
Thank Lynnea L
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Lynnea L - Thank you for your nice note about your family's recent stay with us during your holiday visit to Sisters. It's always nice to have you return and we hope that you can come back again this winter, since the snow is so great and the winter activities are in full swing. Best wishes for a Happy... More 

1 review
5 of 5 stars Reviewed December 24, 2015 via mobile

my fiance and I visited the Best Western Ponderosa and stayed in the Ponderosa sweet. the room was beautiful and we had a great stay. the one little thing I found wrong was that the microwave had not been cleaned before we arrived. the staff was excellent and very friendly our whole visit. as we were checking out they asked... More 

Helpful?
Thank LeRoy S
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear Mr. & Mrs. Sheff: Thank you for your notes about your recent stay and how you enjoyed your visit with us. I was glad to hear that our staff helped you with the one small mishap you experienced while here. Our housekeeping staff is normally right on top of things but when a minor incident occurs, we stand behind... More 

Salem, United States
1 review
5 of 5 stars Reviewed December 12, 2015

This is a quiet, no frills motel with a helpful staff. The breakfast is good. For 20 years this has been our favorite central Oregon motel. And feeding the llamas is such at treat. We also love seeing the deer that wander around the grounds.

Review collected in partnership with Best Western

Helpful?
Thank Flora H
Kailua, Hawaii
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 6, 2015

I did not have an easy time finding a decent hotel in Sisters so was very happy to find the Ponderosa Lodge. It was easy to locate and in a beautiful area. The building is only 2 stories so no elevators. The room was clean and quiet but nothing fancy but well priced. They did have AAA prices. They keep... More 

Helpful?
Thank OahuBandMom
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear OahuBandMom - We love your "screen name" and we think we remember you from your stop by the front desk. We are so glad that you enjoyed your visit with us recently...including the Llamas. The snowy weather we had was quite a switch from your "Oahu" reference! Like you, many people enjoy the surprise of finding us tucked under... More 

Seattle, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 30, 2015

Clean rooms. Great location and breakfast is included. It shows that staff and management care about this hotel and maintain it very well. Rooms were impecably clean and the breakfast was varied and tasty. Great destination if you're staying in Sisters or just passing throuugh.

Review collected in partnership with Best Western

Helpful?
Thank John S
Ponderosa38103, General Manager at BEST WESTERN Ponderosa Lodge, responded to this review

Dear John S - It was great to hear that you had a good visit this past weekend! Thanks also for the nice notes about breakfast. We have been working to make improvements in that amenity for our guests and we're glad to know they were well received. We really appreciate you recommending us to other travelers as "word of... More 

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