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Holiday Inn Express Hotel & Suites Seaside Convention Center

2.5 of 5 34 Holladay Drive, Seaside, OR 97138
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Holiday Inn Express Hotel & Suites Seaside Convention Center
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Holiday Inn Express Hotel & Suites Seaside Convention Center
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278 reviews from our community

Traveler rating
    107
    93
    37
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102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed in a lot of Holliday inn/express hotels, and so far this is one of the 'not so good' experience. Start with the Pro: The Front desk girl/staff is friendly and helpful. Contra: Room - the housekeeper need to do a better job. The room doesn't look like to have been vacuumed when we walked in and even... More 

Was this review helpful? Yes 1
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive... More 

Seattle
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Went to the coast just after Xmas and was surprised we had difficulty finding a hotel for a few days. We usually stay at the Comfort Inn in downtown Seaside but they couldn't give us the room requested but recommended the Holliday Inn Express. We called and were very pleasantly surprised with the reception service. Very nice young lady promised... More 

Was this review helpful? Yes
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review

A hotel is defined by the quality of service it provides to its guests. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. More 

Seattle, Washington
Top Contributor
126 reviews 126 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 7, 2014

Best time to visit!!! No crowds anywhere. About the hotel: Very good location, clean, great service. Room was well appointed, neat and clean. My accommodations were meet just fine. Check-in and check out went well. Breakfast was somewhat typical for 'free' breakfast (eggs, sausage, pancakes, oj all need improvement from a corporate attempt). I will definitely go there again. A... More 

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1 review
5 of 5 stars Reviewed December 1, 2014

Our family met at the Seaside Holiday Inn for a delayed celebration. The front desk staff was so warm, friendly and helpful and we appreciated their suggestions and recommendations. We definitely will refer friends to stay there.

Was this review helpful? Yes
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review

Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. Thank you! More 

Eugene, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2014

I'm a fan of Holiday Inn Express in general because of the consistently high standards, they are always clean and well maintained and the staff is always accommodating. Seaside was exceptional in all categories! Though not located on the beach and under renovation, the facility was perfectly maintained and the staff was incredibly friendly and helpful! We arrived late and... More 

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1 review
5 of 5 stars Reviewed November 28, 2014

Brett, the Manager at Seaside gave us excellent customer service. We will come again and stay! We stay at a lot at the IHG and are Rewards Club members when we are traveling for business or pleasure. Love the free stays too!

Was this review helpful? Yes
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise about Brett. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at... More 

Heppner, Oregon
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2014

Location was good, everything was in walkable distance if we needed - beach - food- shopping-convention center Had a nice pool, hot tub and comfy beds Only complaints was parking was always full and really tight squeeze every time

Was this review helpful? Yes
Streamwood, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2014

Front desk was rude, confrontational. Phone did not work, bed was hard as a rock. Pillows were impossibly flat. Average would be a compliment. It's asking me to write more but let's be honest, it was poor. If you hate your job, don't take it out on the people just trying to spend the night. It was a young guy... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review

Dear madenchicago, Thank you for taking the time to review our property. I am sorry to hear about your experience at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 19, 2014

Everyone was so pleasant. Courtney checked us in, she even remembered taking the reservation. When we asked to switch rooms to overlook the river, it was no problem. The difference in price was $10, but well worth it. The breakfast was ok. Typical hotel breakfast, but the dining area was very clean and decorated nicely. Thank you for a great... More 

Was this review helpful? Yes
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Look forward to seeing you again soon. More 

Langley, Canada
1 review
5 of 5 stars Reviewed October 14, 2014

We stopped here on an Oregon Coast Auto Trip. The Hotel was in very good condition, must have been remodel-led recently. The room was clean and Bed was very comfortable. The morning free Breakfast was great. Great location close to restaurants and the Promenade on the Ocean. The two staff members on duty Brett and Courtney were very polite/helpful assisting... More 

Was this review helpful? Yes
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review

Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. Thank you! More 

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Additional Information about Holiday Inn Express Hotel & Suites Seaside Convention Center

Address: 34 Holladay Drive, Seaside, OR 97138
Phone Number:
Location: United States > Oregon > Oregon Coast > Seaside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Seaside Convention Center 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Hotel And Suites Seaside - Convention Center
Holiday Inn Express Hotel & Suites Seaside Seaside
Seaside Holiday Inn Express
Holiday Inn Seaside
Holiday Inn Express Seaside
Hotel Style:
#6 On the Beach Hotel in Seaside
#6 Business Hotel in Seaside
#9 Romantic Hotel in Seaside

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