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All 23 Salem hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   630 Hawthorne SE, Salem, OR 97301
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Comfort Suites Airport
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Ranked #8 of 23 Hotels in Salem
A recent review
5 of 5 stars reviewed 2 weeks ago
Joe K Jersey Shore, New Jersey
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80 reviews from our community

Traveler rating
    45
    23
    5
    2
    5
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23
15
4
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jersey Shore, New Jersey
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is the third time we have stayed here and it will not be the last. Everything about this hotel is nice. Rates are reasonable, workers are friendly, and the place is spotless. Just to start the day off, they even have a nice hot and cold breakfast, from eggs to fruit.

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gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your comments with us. We appreciate your business. More 

Downey, California
Top Contributor
55 reviews 55 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 29, 2014

Stayed at this location, because it is close to the training facility where I was to do training. Arrived at about 9 pm . The front desk clerk was very friendly and an up person. I was able to get a ground floor room as requested. The rooms were clean and what I expect from Comfort Suites. The only thing... More 

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gmor055, General Manager at Comfort Suites Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed October 7, 2014

I walked in with no reservation and got a senior rate that came to about $118 total for one night. We were too tired to go hunting for another place, so we stayed. The room was very nice, the beds very comfortable. The hot tub was delightful. They had the included breakfast, and they also had a modest dinner being... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Senior Contributor
37 reviews 37 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 20, 2014

We stayed here last year and it was still good. It is right next to I-5 so it was a little noisy. Suggestion, ask for a room on the left side of the lobby hallway. This will get you further away from I-5. Breakfast was good with most of the normal upgraded Comfort Suites fare. Would have been nice if... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Everett, Washington
1 review
1 of 5 stars Reviewed September 2, 2014

We traveled from Seattle to Oregon for the fair and we made prior reservations. This was to celebrate a birthday. The front desk clerk, Marie, left a message at 7:15 that the card used was unable to process and gave us until 8pm to respond. We returned the call at 7:45 and she had already given our room away. It... More 

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gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for your comments. We understand your frustration and we do apologize. We do require a credit card that can be authorized on the day of arrival. Without a guarnatee we are unable to continue to hold a room. We will work to make sure that this is presented in a better manner. We hope in the future you... More 

Los Angeles, California
Top Contributor
79 reviews 79 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 28, 2014

I stayed here in Aug. 2014 for several days while judging OREGON STATE FAIR. Negatives-yes, mine had the same dip in tub, which pooled water. Yes I slipped. The other is that to stay here you need a car, or, they need to get a shuttle, or, you get a lot of cab fees, Positives--this hotel has good staff. The... More 

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gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Cleveland, Ohio
Top Contributor
56 reviews 56 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 26, 2014

We thought the hotel was very nice and in a good area. Our room was pretty spacious and the bed was very comfortable! They had a great complimentary breakfast and they even offered snacks. We would stay here again!

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Houston, Texas
Top Contributor
144 reviews 144 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 10, 2014

Great service. Rooms are a little dated. I'm sure it was just my issue, but I stayed there 14 nights and the bath tub had a dip in it that never drained the water. Pooled in the middle. The tub was so slick I slipped and almost fell out twice until I started grabbing extra bath mats with suction off... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We appreciate your comments about your recent stay. I would like to apologize for the issues that occurred during your visit. I was very happy to hear that our staff did a great job taking care of you. We take these comments and do our very best to create changes that help to make our hotel better everyday. We look... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

QUIET, CLOSE to I-5, very nice surroundings, easily accessible, nice clean rooms. Great for family and business. Also close to Costco. Friendly service good breakfasts. Great beds. Nice grounds and patio areas.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Oregon
Top Contributor
57 reviews 57 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 25, 2014

Other than hair on towels and in bed and shower the stay was nice. Peaceful location with food close by. I wish they would have cleaned the shower area and restocked the paper products but over all clean and nice. The breakfast was outstanding! lots to choose from.. I would stay again just for the breakfast.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We appreciate your review. We want to apologize for the issues you encountered. We are very pleased that you enjoyed our breakfast and will be staying with us again in the future. More 

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Additional Information about Comfort Suites Airport

Address: 630 Hawthorne SE, Salem, OR 97301
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 85
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Also Known As:
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Airport Salem, Oregon
Hotel Style:
#9 Business Hotel in Salem

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