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All 23 Salem hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   630 Hawthorne SE, Salem, OR 97301
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86%
Ranked #8 of 23 hotels in Salem
A recent review
4 of 5 stars reviewed 5 days ago
DrWalter Los Angeles, California
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  • Reviews (75)
  • Photos (21)
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75 people have reviewed this hotel

Traveler rating
    44
    20
    5
    2
    4
See reviews for
23
12
4
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Los Angeles, California
Top Contributor
72 reviews 72 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here in Aug. 2014 for several days while judging OREGON STATE FAIR. Negatives-yes, mine had the same dip in tub, which pooled water. Yes I slipped. The other is that to stay here you need a car, or, they need to get a shuttle, or, you get a lot of cab fees, Positives--this hotel has good staff. The... More

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Cleveland, Ohio
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We thought the hotel was very nice and in a good area. Our room was pretty spacious and the bed was very comfortable! They had a great complimentary breakfast and they even offered snacks. We would stay here again!

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Houston, Texas
Top Contributor
123 reviews 123 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great service. Rooms are a little dated. I'm sure it was just my issue, but I stayed there 14 nights and the bath tub had a dip in it that never drained the water. Pooled in the middle. The tub was so slick I slipped and almost fell out twice until I started grabbing extra bath mats with suction off... More

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We appreciate your comments about your recent stay. I would like to apologize for the issues that occurred during your visit. I was very happy to hear that our staff did a great job taking care of you. We take these comments and do our very best to create changes that help to make our hotel better everyday. We look... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

QUIET, CLOSE to I-5, very nice surroundings, easily accessible, nice clean rooms. Great for family and business. Also close to Costco. Friendly service good breakfasts. Great beds. Nice grounds and patio areas.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Oregon
Top Contributor
57 reviews 57 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 25, 2014

Other than hair on towels and in bed and shower the stay was nice. Peaceful location with food close by. I wish they would have cleaned the shower area and restocked the paper products but over all clean and nice. The breakfast was outstanding! lots to choose from.. I would stay again just for the breakfast.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We appreciate your review. We want to apologize for the issues you encountered. We are very pleased that you enjoyed our breakfast and will be staying with us again in the future. More

Salem
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 6, 2014

The Comfort Suites Airport is located directly across from the Marriott: Residence Inn. In order to get there, coming off of I-5, take a right onto Hawthorne, where you will hit a light. Go through the light and after the bridge, take the first right and go straight back. Comfort Suites is on the left hand side. There is one... More

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Monmouth, Oregon
1 review
4 of 5 stars Reviewed May 20, 2014

Okay - we don't do a lot of hotel living. We are full-time RVers, and have had to use a hotel in Salem twice over the past year due to some body work needs on our RV. So we tried to find a hotel within the price range of our insurance coverage ($100/night). To make matters worse, we needed a... More

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Medford, Oregon
Senior Contributor
49 reviews 49 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 3, 2014

This hotel and it's rooms are very nice! The pool was pleasantly warm, and seemed quite clean. We didn't think it was too great of an idea that they offer loaner swim suits though. Luckily we brought our own so didn't have to worry about that. The hot tub looked nice, but there were way to many people in it... More

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for your wounderful comments. We look forward to working with you again. More

Salt Lake City, Utah, United States
Top Contributor
61 reviews 61 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 15, 2014

The staff at this Comfort Suites are very helpful and friendly. On Mondays, Tuesdays and Wednesdays they serve a small dinner. The night I stayed they served lasagna, salad and soup. They also provide breakfast. My room was very comfortable. i got a great nights sleep. The wi-fi was excellent. I highly recommend this hotel for the business traveler and... More

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for your wounderful comments. We look forward to working with you again. More

Visalia
Top Contributor
54 reviews 54 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 2, 2014 via mobile

I truly enjoyed my stay here. They are a very friendly staff and the accomodations where clean. The bed was comfortable (althought not the best hotel bed I've had), and they provided a variety of complimentary food. I was amazed that they had a complimentary dinner, which actually was very tasty.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for your comments. We are happy that you enjoyed the light dinner that was provided. We are always looking for ways to make our guests stay better. More

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Additional Information about Comfort Suites Airport

Address: 630 Hawthorne SE, Salem, OR 97301
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
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Also Known As:
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Airport Salem, Oregon

21 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Salem
Hotel Class
Official Description (provided by the hotel)
The Comfort Suites® Airport is centrally located between Eugene and Portland in the Willamette Valley, just off Interstate 5. This Salem, OR hotel is only two miles from the Oregon State Capitol and within minutes of several colleges and universities, including Corban College, Western Oregon University, Willamette University and Chemeketa Community College.*Free High Speed Wireless*Complimentary Hot Buffet Breakfast*Evening snacks*Light Dinner snack - Monday thru Wednesday If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests are also invited to take advantage of the exercise room, indoor pool, hot tub and sauna. Business travelers will appreciate access to copy and fax services. *Meeting Facilities also available ... more   less 
Number of rooms
85

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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