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All 23 Salem hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   630 Hawthorne SE, Salem, OR 97301
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85%
Ranked #8 of 23 hotels in Salem
A recent review
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  • Reviews (70)
  • Photos (21)
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  • Room tips (18)
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70 people have reviewed this hotel

Traveler rating
    43
    16
    5
    2
    4
See reviews for
21
11
3
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Salem
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 6, 2014

The Comfort Suites Airport is located directly across from the Marriott: Residence Inn. In order to get there, coming off of I-5, take a right onto Hawthorne, where you will hit a light. Go through the light and after the bridge, take the first right and go straight back. Comfort Suites is on the left hand side. There is one... More

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gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Monmouth, Oregon
1 review
4 of 5 stars Reviewed May 20, 2014

Okay - we don't do a lot of hotel living. We are full-time RVers, and have had to use a hotel in Salem twice over the past year due to some body work needs on our RV. So we tried to find a hotel within the price range of our insurance coverage ($100/night). To make matters worse, we needed a... More

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gmor055, Manager at Comfort Suites Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Medford, Oregon
Senior Contributor
49 reviews 49 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 3, 2014

This hotel and it's rooms are very nice! The pool was pleasantly warm, and seemed quite clean. We didn't think it was too great of an idea that they offer loaner swim suits though. Luckily we brought our own so didn't have to worry about that. The hot tub looked nice, but there were way to many people in it... More

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gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for your wounderful comments. We look forward to working with you again. More

Salt Lake City, Utah, United States
Top Contributor
56 reviews 56 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 15, 2014

The staff at this Comfort Suites are very helpful and friendly. On Mondays, Tuesdays and Wednesdays they serve a small dinner. The night I stayed they served lasagna, salad and soup. They also provide breakfast. My room was very comfortable. i got a great nights sleep. The wi-fi was excellent. I highly recommend this hotel for the business traveler and... More

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gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for your wounderful comments. We look forward to working with you again. More

Visalia
Top Contributor
54 reviews 54 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 2, 2014 via mobile

I truly enjoyed my stay here. They are a very friendly staff and the accomodations where clean. The bed was comfortable (althought not the best hotel bed I've had), and they provided a variety of complimentary food. I was amazed that they had a complimentary dinner, which actually was very tasty.

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gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for your comments. We are happy that you enjoyed the light dinner that was provided. We are always looking for ways to make our guests stay better. More

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 30, 2014

I've NEVER been treated so badly at check in. There is no use for the level of hostility I received. I never yelled or raised my voice I refused to fight with the women ( I Refuse to stoop to her level) all I did was ask when the manager would return ( apparently he doesn't work weekend, at a... More

Was this review helpful? Yes 2
gmor055, General Manager at Comfort Suites Airport, responded to this review

Dear Guest, We take pride in our staff and hotel. We try very hard to make sure all guests are treated fairly with respect. We are sorry that you feel you were treated unfairly. I understand that the issues that occurred all begin because of a hotel policy. Our hotel does require all guests to have a valid credit card... More

Portland
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 3, 2014

Hotel is nice enough- pretty entry and decent room although on the small side, but nothing overly special. The bed looked super plush, but I didn't find it that comfortable and actually a bit hard. The carpets weren't disgusting by any means, but seemed in need of a cleaning as they were a bit dingy looking. Pretty much an average... More

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gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to write the review. We value each one and try to build on them. More

Everett, Washington
Top Contributor
142 reviews 142 reviews
34 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed December 24, 2013

Clean, spacious rooms, well-equipped with fridge,microwave, easy chair, small sofa, and desk. Large counter in bathroom. Top floor rooms slightly longer. Breakfast typical for the chain, complete and filling. Wish they had real scrambled eggs instead of the pre-fab patties. Newspapers and cookies free at front desk. Near airport (as name implies) and less than half a mile north of... More

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gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for the review and we look forward to seeing you in the future More

Central Point, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 22, 2013 via mobile

I stay here for business often, staff if always polite and helpful. It is close to what I need when I am in town on business, but I would stay here if in town for pleasure because if my previous experiences at this hotel.

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gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for the review and we look forward to seeing you in the future More

Top Contributor
50 reviews 50 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 26, 2013 via mobile

Wonderful location in a modern business park. In the early morning, took our dog for a walk through manicured landscaping and even a couple ponds that were full of waterfowl. The parking lots and sidewalks were still empty and it was rather peaceful.

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gmor055, Manager at Comfort Suites Airport, responded to this review

We appreciate your feedback. Thank you for sharing your comments and review. More

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Additional Information about Comfort Suites Airport

Address: 630 Hawthorne SE, Salem, OR 97301
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
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Also Known As:
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Airport Salem, Oregon

21 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (5)
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Hotel & grounds (3)
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Other (11)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Salem
Hotel Class
Official Description (provided by the hotel)
The Comfort Suites® Airport is centrally located between Eugene and Portland in the Willamette Valley, just off Interstate 5. This Salem, OR hotel is only two miles from the Oregon State Capitol and within minutes of several colleges and universities, including Corban College, Western Oregon University, Willamette University and Chemeketa Community College.*Free High Speed Wireless*Complimentary Hot Buffet Breakfast*Evening snacks*Light Dinner snack - Monday thru Wednesday If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests are also invited to take advantage of the exercise room, indoor pool, hot tub and sauna. Business travelers will appreciate access to copy and fax services. *Meeting Facilities also available ... more   less 
Number of rooms
85

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