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All 23 Salem hotels

Comfort Suites Airport

2.5 of 5 Hotel   |   630 Hawthorne SE, Salem, OR 97301
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Ranked #8 of 23 Hotels in Salem
A recent review
4 of 5 stars reviewed 1 week ago
Roy H
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78 reviews from our community

Traveler rating
    44
    22
    5
    2
    5
See reviews for
23
14
4
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I walked in with no reservation and got a senior rate that came to about $118 total for one night. We were too tired to go hunting for another place, so we stayed. The room was very nice, the beds very comfortable. The hot tub was delightful. They had the included breakfast, and they also had a modest dinner being... More

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More

Senior Contributor
37 reviews 37 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here last year and it was still good. It is right next to I-5 so it was a little noisy. Suggestion, ask for a room on the left side of the lobby hallway. This will get you further away from I-5. Breakfast was good with most of the normal upgraded Comfort Suites fare. Would have been nice if... More

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More

Everett, Washington
1 review
1 of 5 stars Reviewed September 2, 2014

We traveled from Seattle to Oregon for the fair and we made prior reservations. This was to celebrate a birthday. The front desk clerk, Marie, left a message at 7:15 that the card used was unable to process and gave us until 8pm to respond. We returned the call at 7:45 and she had already given our room away. It... More

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for your comments. We understand your frustration and we do apologize. We do require a credit card that can be authorized on the day of arrival. Without a guarnatee we are unable to continue to hold a room. We will work to make sure that this is presented in a better manner. We hope in the future you... More

Los Angeles, California
Top Contributor
77 reviews 77 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 28, 2014

I stayed here in Aug. 2014 for several days while judging OREGON STATE FAIR. Negatives-yes, mine had the same dip in tub, which pooled water. Yes I slipped. The other is that to stay here you need a car, or, they need to get a shuttle, or, you get a lot of cab fees, Positives--this hotel has good staff. The... More

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Cleveland, Ohio
Top Contributor
55 reviews 55 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 26, 2014

We thought the hotel was very nice and in a good area. Our room was pretty spacious and the bed was very comfortable! They had a great complimentary breakfast and they even offered snacks. We would stay here again!

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Houston, Texas
Top Contributor
135 reviews 135 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 10, 2014

Great service. Rooms are a little dated. I'm sure it was just my issue, but I stayed there 14 nights and the bath tub had a dip in it that never drained the water. Pooled in the middle. The tub was so slick I slipped and almost fell out twice until I started grabbing extra bath mats with suction off... More

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We appreciate your comments about your recent stay. I would like to apologize for the issues that occurred during your visit. I was very happy to hear that our staff did a great job taking care of you. We take these comments and do our very best to create changes that help to make our hotel better everyday. We look... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

QUIET, CLOSE to I-5, very nice surroundings, easily accessible, nice clean rooms. Great for family and business. Also close to Costco. Friendly service good breakfasts. Great beds. Nice grounds and patio areas.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Oregon
Top Contributor
57 reviews 57 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 25, 2014

Other than hair on towels and in bed and shower the stay was nice. Peaceful location with food close by. I wish they would have cleaned the shower area and restocked the paper products but over all clean and nice. The breakfast was outstanding! lots to choose from.. I would stay again just for the breakfast.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites Airport, responded to this review

We appreciate your review. We want to apologize for the issues you encountered. We are very pleased that you enjoyed our breakfast and will be staying with us again in the future. More

Salem
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 6, 2014

The Comfort Suites Airport is located directly across from the Marriott: Residence Inn. In order to get there, coming off of I-5, take a right onto Hawthorne, where you will hit a light. Go through the light and after the bridge, take the first right and go straight back. Comfort Suites is on the left hand side. There is one... More

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Monmouth, Oregon
1 review
4 of 5 stars Reviewed May 20, 2014

Okay - we don't do a lot of hotel living. We are full-time RVers, and have had to use a hotel in Salem twice over the past year due to some body work needs on our RV. So we tried to find a hotel within the price range of our insurance coverage ($100/night). To make matters worse, we needed a... More

Was this review helpful? Yes
gmor055, Manager at Comfort Suites Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

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Additional Information about Comfort Suites Airport

Address: 630 Hawthorne SE, Salem, OR 97301
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 85
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Also Known As:
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Airport Salem, Oregon

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