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Comfort Suites

#9 of 23 Hotels in Salem
Certificate of Excellence
2.5 of 5
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630 Hawthorne SE, Salem, OR 97301
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1 room 1 guest
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95 Reviews from our TripAdvisor Community

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Traveler rating
    49
    30
    9
    2
    5
See reviews for
27
17
7
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (28)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (10)
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Grants Pass, Oregon
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is clean, room has good air conditioning and plenty of extras for the business or family traveler. Hot full breakfast, fridge and microwave in room,light food Mon thru Wed in the evening followed by cookies. Small gym area, but I never had to compete with anyone for treadmill time, so that was good. Clean indoor pool. Costco a couple... More 

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Tigard, Oregon
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed a comfortable quite stay. The property is well maintained and nicely appointed . Staff is accommodating and friendly. Breakfast should have been better attended. Egg supply exhausted with guests asking for someone to restock.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a week. We had to switch rooms because of a bad smell and broken sink. The front desk was very helpful and got us a better room. The staff is friendly and quick to help out. The pool area is clean but the water was very cold. Too cold for even our four year old. Have... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We do apologize about our pool the last time you... More 

Mill City, Oregon
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very clean and comfortable room, wonderful staff very friendly and helpful, pool and hot tub were superb, the breakfast was hot and delicious with a wide variety of choices there was something for everyone. Rooms must be well insulated because we were right next to the door to the outside and never once heard it shut once we were in... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Assiniboia,Saskatchewan,Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Staff was friendly and helpful, rooms clean and comfortable. Breakfast was good and the evening snacks were fine if you just wanted a small evening meal. Cookies every evening were a nice sweet treat. It was our first time in Salem and the location made it easy to get around. I would stay there again and would recommend it to... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room was comfortable and clean. It was a little cold in room, so I turned the AC up so it was at 72-74 and I was fine. They had it down around 65, brrr. Ok for some people, but I don't like it that cold. There was one towel per person, but I did ask for a couple extra for... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Lavaca, Arkansas
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 24, 2015

We booked this hotel while driving and got the last room they had for the night. It was a good choice. Very clean and comfortable. The front desk staff was very courteous. We left early but didn't try the breakfast but there were many choices. If you are traveling to Salem it is a good choice.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 24, 2015

The room was clean and relatively new. The front desk staff was very nice. It was just an average stay. Free breakfast was not very good but it was free. A little pricey for what we got but it did the job.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We would like to know more about why you felt... More 

Austin, Texas
Level Contributor
55 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed June 14, 2015

Very nice, spacious room. Good air conditioner. Clean. Good and safe location. Lots of parking. Breakfast was pathetic. Not a lot of choice and what they did have was probably purchased at the local 7-11.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We would like to know more about why you felt... More 

Roseburg
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 1, 2015

Room was large. Bed was comfy. Close to I-5, but I didn't hear any freeway noise. Breakfast was good. Front desk gal was friendly. Looked like they were doing some remodeling. I wasn't bothered by any thing or didn't notice any workers. Free wi fi. Overall a pleasant room.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

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Other (35)
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