We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites

#9 of 23 Hotels in Salem
Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
630 Hawthorne SE, Salem, OR 97301
Offers & Announcements
Choice Privileges Points
Comfort Suites
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #9 of 23 Hotels in Salem
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Jennifer H
Add Photo Write a Review

88 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    46
    26
    9
    2
    5
See reviews for
24
16
7
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (28)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (10)
All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was clean and relatively new. The front desk staff was very nice. It was just an average stay. Free breakfast was not very good but it was free. A little pricey for what we got but it did the job.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We would like to know more about why you felt... More 

Austin, Texas
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice, spacious room. Good air conditioner. Clean. Good and safe location. Lots of parking. Breakfast was pathetic. Not a lot of choice and what they did have was probably purchased at the local 7-11.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We would like to know more about why you felt... More 

Roseburg
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Room was large. Bed was comfy. Close to I-5, but I didn't hear any freeway noise. Breakfast was good. Front desk gal was friendly. Looked like they were doing some remodeling. I wasn't bothered by any thing or didn't notice any workers. Free wi fi. Overall a pleasant room.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Montana
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed May 13, 2015

This property is secluded on quiet side street and hard to find. Price was better than the competition. No place to eat close bye, except Dennys. Need a car and good directions to the Mall area for good food. I have no complaints about our stay except the eggs and bacon were not fit to eat at breakfast, thank god... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a survey on our property. More 

London, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 9, 2015

Having travelled the US extensively over the years I have a pretty good idea of what to expect from most standards of accommodation. For me this is adequate in every respect but not quite up there with some of the competition. Apart from a Denny's about 300 yards away there is nowhere to get a bite to eat unless you... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a survey on our property. We take great pride in our property and strive to provide the best customer service and value for your stay. We apologize that we failed to meet your needs/expectations for your stay. As many of the hotels in our area deal with we have no control over... More 

Ocala, Florida
Level Contributor
72 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 20, 2015 via mobile

This is a typical Comfort Inn and Suites, which to me means a guarantee of quality. Clean room. Comfortable bed. Fast Wi-Fi. Special kudos to the sweet woman who kept the breakfast bar stocked and taught everyone how to make waffles! :-)

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for sharing your comments. We love to hear when we do things right! Our Comfort Suites is undergoing a remodel which can sometimes create some issues. We look forward to sharing our hotel with you the next time you are in Salem. Thank you for choosing to stay with us! More 

Portland, Oregon
Level Contributor
107 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed April 6, 2015

A lot of it was renovated but mostly just new carpet. Which was good and bad since it stunk. Walls, tiles, etc were all old still I think. New ac unit was nice and quiet for a change. Easy off the highway, but you could also see it and hear from the room. Not too bad though. Bed was ok... More 

Was this review helpful? Yes 2
gmor055, General Manager at Comfort Suites, responded to this review

Good morning, Thank you for the review, but we have just started our renovations. We don't have new carpet or furniture or ac units at this time. Possibly you stayed at another Choice Property in Salem? We appreciate your business and can't wait to share our new look with our guests. It should all be completed by August 1st, 2015. More 

Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 28, 2015

Even though they are remodeling you would not realize it the best place to stay in salem is only getting better... Thank you for another great night sleep and good breakfast... The great staff and comfortable beds are just part of what make this a great place... Greg...

Was this review helpful? Yes 4
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Jersey Shore, New Jersey
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 29, 2014

This is the third time we have stayed here and it will not be the last. Everything about this hotel is nice. Rates are reasonable, workers are friendly, and the place is spotless. Just to start the day off, they even have a nice hot and cold breakfast, from eggs to fruit.

Was this review helpful? Yes 3
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for sharing your comments with us. We appreciate your business. More 

Downey, California
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 29, 2014

Stayed at this location, because it is close to the training facility where I was to do training. Arrived at about 9 pm . The front desk clerk was very friendly and an up person. I was able to get a ground floor room as requested. The rooms were clean and what I expect from Comfort Suites. The only thing... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (8)
Viewed
Other (35)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay