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Comfort Suites

#7 of 23 Hotels in Salem
Certificate of Excellence
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630 Hawthorne SE, Salem, OR 97301
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1 room 1 adult
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104 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed at hotel on business for a week and it was okay overall. Gym was small, hot tub chemicals were burning my eyes the first night I used it, and breakfast was same every day (eggs, bacon, sausage, and biscuits and gravy for hot items). Breakfast items seemed as if they were sitting there a while by the time I... More 

Helpful?
Thank Kelly B
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. More 

Olympia, Washington
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of our favorite places to stay. When we go to Salem to visit our granddaughter, we always stay here. They have a great breakfast. They have now added a new machine that is a waffled pancake machine. I loved having both the pancake and waffle choices. They also had eggs, crisp bacon, biscuits and gravy, cold cereal,... More 

Helpful?
Thank Carolyn W
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Puyallup, Washington
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015 via mobile

We had a group of 24 there for a work/year end get together. We had never used this hotel before but will probably use again. The reason was the great service we received. I am sorry I don't have the managers name but she was very helpful with anything we needed for our meetings and the rest of the staff... More 

Helpful?
Thank Bob A
gmor055, Manager at Comfort Suites, responded to this review

Thank you for your comments. We appreciate them. Our manager's name is Dorane. We look forward to having your company use our hotel again in the future. Happy Holidays More 

Saint Cloud, Florida
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 16, 2015

This hotel is a great value, excellent friendly staff, rooms are very comfortable and they have a refrigerator and microwave. The breakfast is excellent, better than any Hampton, and I stay in plenty. Just all around classy hotel!

Helpful?
Thank Donna f
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Eugene, Oregon
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

Well, first of all, this is still a Comfort brand, so don't expect even the slightest degree of luxury or uniqueness. However, as such, this particular Comfort Suites completely meets the expectations for the brand. I've stayed at scores of Comfort Inns and Suites coast to coast, and some have been pretty grim experiences: dingy, dark, depressing. Not so here.... More 

Helpful?
Thank Sig79
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Level Contributor
156 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 26, 2015 via mobile

I reviewed this place back in February when they were under a complete remodel at that time things were going well and I really liked it now that the remodel has been done I only think it has gotten better... I've stayed at this hotel many times and as always they treat you like family the rooms are wonderful and... More 

Helpful?
Thank Clouserge
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Portland, Oregon
Level Contributor
381 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 561 helpful votes
4 of 5 stars Reviewed November 3, 2015

Only spent one night and it was fine. Nice pillow selection on the bed. We had to leave early and they don't start serving breakfast until 6:30am. Coffee was ready when we left at 6:10, so we did a to-go cup. Lots of towels, which was nice as we ordered in a pizza and used towels for napkins! South end... More 

Helpful?
Thank PALTravel
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Seaside, Oregon
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 2, 2015

The staff was friendly and knowledgeable. The hotel was very clean and it was not noisy since it sits back from the street. The Wi-Fi was exceptional. The breakfast was nice. Unlike some other hotels it included granola, greek yogurt, large muffins and rolls, and flax oatmeal. It also included eggs, sausage, biscuits, gravy, frosted flakes, raisin bran, and a... More 

Helpful?
Thank Paris T
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Central Oregon
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed September 13, 2015

Stayed here for business in Salem. Decent room for price. Tub was stopped up with an apparent Ewok-sized hairball. Staff responded immediately and removed obstruction so I could shower. Staff was very nice and friendly - very accommodating. Good breakfast bar. Would stay here again.

Helpful?
2 Thank vacationaholic
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guest. Thank you again for sharing your experience, and we hope your next visit will... More 

Grants Pass, Oregon
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 22, 2015

Hotel is clean, room has good air conditioning and plenty of extras for the business or family traveler. Hot full breakfast, fridge and microwave in room,light food Mon thru Wed in the evening followed by cookies. Small gym area, but I never had to compete with anyone for treadmill time, so that was good. Clean indoor pool. Costco a couple... More 

Helpful?
Thank garm717
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

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