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Comfort Suites

#9 of 23 Hotels in Salem
Certificate of Excellence
2.5 of 5
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630 Hawthorne SE, Salem, OR 97301
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Comfort Suites
Best prices for: 1 room 1 guest
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Ranked #9 of 23 Hotels in Salem
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Deanna G Roseburg
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86 Reviews from our TripAdvisor Community

Traveler rating
    46
    25
    8
    2
    5
See reviews for
24
15
7
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (28)
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Roseburg
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Room was large. Bed was comfy. Close to I-5, but I didn't hear any freeway noise. Breakfast was good. Front desk gal was friendly. Looked like they were doing some remodeling. I wasn't bothered by any thing or didn't notice any workers. Free wi fi. Overall a pleasant room.

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Montana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This property is secluded on quiet side street and hard to find. Price was better than the competition. No place to eat close bye, except Dennys. Need a car and good directions to the Mall area for good food. I have no complaints about our stay except the eggs and bacon were not fit to eat at breakfast, thank god... More 

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gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a survey on our property. More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having travelled the US extensively over the years I have a pretty good idea of what to expect from most standards of accommodation. For me this is adequate in every respect but not quite up there with some of the competition. Apart from a Denny's about 300 yards away there is nowhere to get a bite to eat unless you... More 

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gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a survey on our property. We take great pride in our property and strive to provide the best customer service and value for your stay. We apologize that we failed to meet your needs/expectations for your stay. As many of the hotels in our area deal with we have no control over... More 

Ocala, Florida
Top Contributor
72 reviews 72 reviews
41 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 20, 2015 via mobile

This is a typical Comfort Inn and Suites, which to me means a guarantee of quality. Clean room. Comfortable bed. Fast Wi-Fi. Special kudos to the sweet woman who kept the breakfast bar stocked and taught everyone how to make waffles! :-)

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gmor055, General Manager at Comfort Suites, responded to this review

Thank you for sharing your comments. We love to hear when we do things right! Our Comfort Suites is undergoing a remodel which can sometimes create some issues. We look forward to sharing our hotel with you the next time you are in Salem. Thank you for choosing to stay with us! More 

Portland, Oregon
Top Contributor
102 reviews 102 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 6, 2015

A lot of it was renovated but mostly just new carpet. Which was good and bad since it stunk. Walls, tiles, etc were all old still I think. New ac unit was nice and quiet for a change. Easy off the highway, but you could also see it and hear from the room. Not too bad though. Bed was ok... More 

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gmor055, General Manager at Comfort Suites, responded to this review

Good morning, Thank you for the review, but we have just started our renovations. We don't have new carpet or furniture or ac units at this time. Possibly you stayed at another Choice Property in Salem? We appreciate your business and can't wait to share our new look with our guests. It should all be completed by August 1st, 2015. More 

Senior Contributor
28 reviews 28 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 28, 2015

Even though they are remodeling you would not realize it the best place to stay in salem is only getting better... Thank you for another great night sleep and good breakfast... The great staff and comfortable beds are just part of what make this a great place... Greg...

Was this review helpful? Yes 4
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Jersey Shore, New Jersey
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 29, 2014

This is the third time we have stayed here and it will not be the last. Everything about this hotel is nice. Rates are reasonable, workers are friendly, and the place is spotless. Just to start the day off, they even have a nice hot and cold breakfast, from eggs to fruit.

Was this review helpful? Yes 3
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for sharing your comments with us. We appreciate your business. More 

Downey, California
Top Contributor
69 reviews 69 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 29, 2014

Stayed at this location, because it is close to the training facility where I was to do training. Arrived at about 9 pm . The front desk clerk was very friendly and an up person. I was able to get a ground floor room as requested. The rooms were clean and what I expect from Comfort Suites. The only thing... More 

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gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2014

I walked in with no reservation and got a senior rate that came to about $118 total for one night. We were too tired to go hunting for another place, so we stayed. The room was very nice, the beds very comfortable. The hot tub was delightful. They had the included breakfast, and they also had a modest dinner being... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Senior Contributor
37 reviews 37 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 20, 2014

We stayed here last year and it was still good. It is right next to I-5 so it was a little noisy. Suggestion, ask for a room on the left side of the lobby hallway. This will get you further away from I-5. Breakfast was good with most of the normal upgraded Comfort Suites fare. Would have been nice if... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

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