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All 23 Salem hotels

Comfort Suites

2.5 of 5 Hotel   |   630 Hawthorne SE, Salem, OR 97301
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Comfort Suites
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Ranked #8 of 23 Hotels in Salem
A recent review
5 of 5 stars reviewed 3 days ago
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81 reviews from our community

Traveler rating
    46
    23
    5
    2
    5
See reviews for
23
15
4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Even though they are remodeling you would not realize it the best place to stay in salem is only getting better... Thank you for another great night sleep and good breakfast... The great staff and comfortable beds are just part of what make this a great place... Greg...

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Jersey Shore, New Jersey
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 29, 2014

This is the third time we have stayed here and it will not be the last. Everything about this hotel is nice. Rates are reasonable, workers are friendly, and the place is spotless. Just to start the day off, they even have a nice hot and cold breakfast, from eggs to fruit.

Was this review helpful? Yes 1
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for sharing your comments with us. We appreciate your business. More 

Downey, California
Top Contributor
62 reviews 62 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 29, 2014

Stayed at this location, because it is close to the training facility where I was to do training. Arrived at about 9 pm . The front desk clerk was very friendly and an up person. I was able to get a ground floor room as requested. The rooms were clean and what I expect from Comfort Suites. The only thing... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2014

I walked in with no reservation and got a senior rate that came to about $118 total for one night. We were too tired to go hunting for another place, so we stayed. The room was very nice, the beds very comfortable. The hot tub was delightful. They had the included breakfast, and they also had a modest dinner being... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Senior Contributor
37 reviews 37 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 20, 2014

We stayed here last year and it was still good. It is right next to I-5 so it was a little noisy. Suggestion, ask for a room on the left side of the lobby hallway. This will get you further away from I-5. Breakfast was good with most of the normal upgraded Comfort Suites fare. Would have been nice if... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Everett, Washington
1 review
1 of 5 stars Reviewed September 2, 2014

We traveled from Seattle to Oregon for the fair and we made prior reservations. This was to celebrate a birthday. The front desk clerk, Marie, left a message at 7:15 that the card used was unable to process and gave us until 8pm to respond. We returned the call at 7:45 and she had already given our room away. It... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for your comments. We understand your frustration and we do apologize. We do require a credit card that can be authorized on the day of arrival. Without a guarnatee we are unable to continue to hold a room. We will work to make sure that this is presented in a better manner. We hope in the future you... More 

Los Angeles, California
Top Contributor
81 reviews 81 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 28, 2014

I stayed here in Aug. 2014 for several days while judging OREGON STATE FAIR. Negatives-yes, mine had the same dip in tub, which pooled water. Yes I slipped. The other is that to stay here you need a car, or, they need to get a shuttle, or, you get a lot of cab fees, Positives--this hotel has good staff. The... More 

Was this review helpful? Yes 1
gmor055, Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Cleveland, Ohio
Top Contributor
65 reviews 65 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 26, 2014

We thought the hotel was very nice and in a good area. Our room was pretty spacious and the bed was very comfortable! They had a great complimentary breakfast and they even offered snacks. We would stay here again!

Was this review helpful? Yes
gmor055, Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Houston, Texas
Top Contributor
158 reviews 158 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 10, 2014

Great service. Rooms are a little dated. I'm sure it was just my issue, but I stayed there 14 nights and the bath tub had a dip in it that never drained the water. Pooled in the middle. The tub was so slick I slipped and almost fell out twice until I started grabbing extra bath mats with suction off... More 

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

We appreciate your comments about your recent stay. I would like to apologize for the issues that occurred during your visit. I was very happy to hear that our staff did a great job taking care of you. We take these comments and do our very best to create changes that help to make our hotel better everyday. We look... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

QUIET, CLOSE to I-5, very nice surroundings, easily accessible, nice clean rooms. Great for family and business. Also close to Costco. Friendly service good breakfasts. Great beds. Nice grounds and patio areas.

Was this review helpful? Yes
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

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Additional Information about Comfort Suites

Address: 630 Hawthorne SE, Salem, OR 97301
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 85
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Also Known As:
Comfort Suites Salem, Oregon
Salem Comfort Suites
Hotel Style:
#7 Business Hotel in Salem

37 photos of this hotel

Management photos: Courtesy of the property manager

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